Assignment on Service Operation

Added on - 17 Sep 2020

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Section B Matching1 Service2 Utility3 Underpinning Contract4 Change Model5 Chronological analysis6 Service Operation7 Governance8 Incident
9 Operational Level Agreement10 Service Pipeline11 Service based (SLA)12 Vital Business Function13 CSI Register14 Business Impact Analysis15 Accountability16 Demand Management17 Risk18 Service Level Package
19 Known Error20 Functional EscalationMatch the columns 2019 paper 11)Customer2)Alert3)Service Request4)Access5)Critical Success Factor6)Identity
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