Group Portfolio Pitch: Security in the Accommodation Sector

This presentation focuses on the critical security concerns within the accommodation sector, emphasizing the importance of guest safety and operational resilience. It begins by outlining various security threats, including criminal activities, natural disasters, sabotage, terrorism, and accidents, with specific reference to the Las Vegas shooting incident. The presentation raises key questions about hotel safety, such as gun laws, surveillance, and personnel quality. It then explores the potential impacts of security breaches, including reduced occupancy rates and the need for a business-as-usual image. Action-based solutions are proposed, including the installation of metal detectors and baggage screening, changes in laws and regulations, and improvements to hotel surveillance systems. The presentation concludes by reiterating the importance of proactive security measures for all hotels, regardless of size or level of security, to prevent incidents and ensure guest satisfaction. The presentation emphasizes the need for comprehensive security systems, updated surveillance, and stringent security protocols, and references key academic sources to support its arguments.

Security Concerns in Accommodation Sector

 Accommodation is fundamental need of any tourism
movement as taking rest is necessity of every tourist on
tour.
 The accommodation sector includes hotels, motels, lodges ,
resorts and others .
 This presentation discusses about the security threats
associated with the accommodation sector (AlBattat and
Mat Som 2013).
 The presentations provides action based solution to mitigate
breach of security associated with accommodation sector.
INTRODUCTION

 Criminal activities
 Natural Disaster
 Sabotage
 Terrorism (Paraskevas 2013)
 Accidents like fire and others (Paraskevas,
and Altinay 2013)
EMERGING SECURITY THREATS
IN ACCCCOMODATION SECTOR

VARIOUS THREATS

 There have been many incident in the
recent years which involved breach of
security in the accommodation industry .
 One such incident involved a criminal
activity that took place in Las Vegas
Strip ,Nevada, US.
 The catastrophic incident took lives of 58
people and lead to injury of 851 people .
EVIDENCE

 Nevada’s Gun laws
 Surveillance of Hotels (Kim, Lee and Ham
2013)
 Quality of personnel being hired for security
(Chan and Lam 2013)
 Balance between guest privacy and security
concern
QUESTIONS ABOUT HOTEL SAFETY AND
SECURITY RAISED BY THE INCIDENT

 The security and safety of the visitors in the
accommodation sector is of utmost importance.
 Due to several incidents of security breach in the
accommodation industry the hotel occupancy rates have
dropped down drastically (Baker 2014).If proper
measures are not taken it is expected to drop down even
more in the future considering the historically slower
growth of the foreign arrivals .
 It has become a necessity to project a business-as-usual
image and ensure tighter security measures are
undertaken by the government.
POSSIBLE IMPACT OF SECURITY
BREACH IN ACCOMODATION SECTOR

 If the guests encounter security issues in a hotel they
would prefer to stay in some other hotel incurring loss
to the hotel.
 On the other hand if no issues of security are faced by
the visitor and they feel safe ,it would lead to guest
satisfaction and goodwill of the customers will result in
goodwill of the hotel. Guest satisfaction leads to profit
maximization (Berezan, Raab, Yoo and Love 2013).
 Safe and secure environments for visitors is a
determinant for the success and failure of a hotel.
IMPORTANCE OF SAFETY AND SECURITY
IN ACCOMODATION INDUSTRY

 The incidents like Las Vegas shooting raise serious security
concerns related to accommodation sector .
 These incidents have negative impacts in the growth of
accommodation industry .
 The management of the accommodation services should
undertake action based solutions in order to prevent
incidents like Las Vegas shooting .
 Some of the action based solutions are installation of metal
detectors and baggage screening, changes in laws and
regulations and improvement of surveillance system of hotels
.
ACTION BASED SOLUTIONS

 Many hotels lacks the provision of some important security
devices like metal detectors and baggage screening .
 Devices like handheld and standing metal detectors are
electronic devices that detects the presence of metals nearby
like guns or any other weapons .Its is essential security device
for maintaining safety and security in hotels .
 Baggage screening is a procedure where the luggage of the
guests are electronically screened before they check-in the
hotel rooms (Turcsany, Mouton and Breckon, 2013) .
 The purpose of baggage screening is detection of weapons,
explosives ,dangerous articles and other dangerous devices .
INSTALLATION OF METAL DETECTORS
AND BAGGAGE SCREENING

 The gun laws in Nevada ,USA, where the Las Vegas shooting
incident occurred has one most relaxed gun laws in the
world .
 People can carry weapons in Nevada without any permit as it
is legal .The owners of the guns does not require any licenses
for their weapons (Wolfson, Teret, Azrael and Miller 2017) .
Even , possession of machine guns and semi automatic
weapons is legal in Nevada .
 The gun laws in Nevada needs to be changed and made more
stringent immediately, so all the possessors of weapons are
registered and possession of weapons, which caused severe
incidents like Las Vegas shooting ,is made a difficult affair .
CHANGES IN LAWS AND
REGULATIONS