Social Trust and Risk Management

This assignment delves into the concepts of social trust and risk management, examining various theories that underpin these phenomena. It explores how factors like communication skills, interpersonal problem-solving, and self-efficacy influence social trust and risk perception. The assignment also analyzes leadership styles, particularly servant leadership, and their impact on employee well-being within organizational contexts. Additionally, it touches upon the role of motivation and self-actualization in shaping individual behavior and decision-making related to risk.

Running head: SELF CONFIDENCE
Self confidence
Name of the Student
Name of the University
Author Note

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Table of Contents
Introduction................................................................................................................................2
Self Analysis: Using Diagnostic Tools......................................................................................2
Quinn Management Questionnaire........................................................................................2
ESCI (emotional Intelligence)................................................................................................3
Situational Leadership Questionnaire....................................................................................3
Literature review........................................................................................................................4
Relation of leadership and self confidence................................................................................5
Maslow’s Hierarchy of needs.................................................................................................5
Terror management theory.....................................................................................................6
Sociometer Theory.................................................................................................................6
Action plan and conclusion........................................................................................................7
Reference..................................................................................................................................10

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Introduction
Self confidence is a vast term in itself. It can drive a person to achieve its set goals.
An individual can achieve target with his self confidence level. Self confidence is a necessary
to all the leaders working globally as well as in a national level (DeBono & Muraven, 2013).
The report will give a close concept of self confidence and its relation with leadership. It will
also show a study of self analysis with different diagnostic tools such as Quinn Management
questionnaire, ESCI tool, literature review of different studies showing the relation of
leadership and self confidence. The considered theories are Maslow’s need theory, Terror
management theory and Sociometer theory. It shows some evidences of the practices of
recent events associated with the given results of diagnostic tools. Then lastly the report also
includes the action plan where the improvements are needed to enhance with few activities,
exercises and training programs.
Self Analysis: Using Diagnostic Tools
Quinn Management Questionnaire
From the Quinn test, it was observed that, I got the score of 89% in Mentor where it
states that I am a helpful, caring, sensitive and open. The result included that I have the
quality of listening and supporting and consecutively express the idea and ability of
stimulating personal development by enhancing skills and education. Scoring 82% in
facilitator shows that I have a good presentation reputation and influencing power, with the
ability of becoming representative for the department. And then scoring 80% in Coordinator
shows that I have a good potential to support and maintain the structure of the system and
reliable enough for the employee and management. Adding to it is the typical behavior to
manage several crises. Lastly in innovator scoring 67% it proves that I notice changing

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environment and recognize the trends as well. Upon my test it also be noticed that decisions I
would be making will be based upon the predictions from the previous facts and data.
ESCI (emotional Intelligence)
According to my test where I needed to answer 15 questions. The score comment was
divided in 3 sections where the section of 15-34 was labeled as low emotional intelligence.
The second section was 35-55 which I had scored and the comment is that I have a good
emotional intelligence level. In addition I would be able to create good relationships with the
colleagues and sometimes it might be problem for me to work with strangers. The comment
also stated that I have high opportunity of improving my work relationship and the last
comment was 56-75 which depicts higher emotional intelligence level.
Situational Leadership Questionnaire
Taking this test was interesting as there were many situations given and each had
suitable choices for section. I had in total 20 questions to answer. There were 4 types of
category, on which I was categorized under leadership style 2. The leadership style 2 was
selling and coaching. Its results were high work and relationship focus, unable to do however
is willing and motivated to the work. The style says that the people in this category listen and
praise others work and motivate them to finish their work efficiently. However, there is a
need to think from other point of view of the situation.
Some of the past incidents will show that the above given results of 3 diagnostic tools
are true as to my practice. The first day of my college, was the day when I was alone sitting
in the class room, suddenly a group of few students arrived there and they asked me to give
my introduction. At first I was very confident and I started with introducing my name and
then one of them asked from which country I came. I kept on answering their question and
lastly the introduction session with them was over. Later on I came to know that they were

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my seniors. From that day they often use to ask me for any help I needed in the college. From
that day, I made new relation in the whole new college on the very first day.
Then last month in my basketball game our coach made me the captain of the team for
consecutively two matches. I had never been leading any team before this and it was a whole
new experience I was about to observe. Then came the day when I needed to lead my team
on the first match. Match started and I had been losing my confidence along with failing to
score points. The score board showed 5 points, the opponent had scored. That moment
brought me to a stage to think deep. I took a decision which was strange but I took a risk in
order I had believe that it should work. Hence, we started playing in the way opponent did
not think. I made a strategy among my players that who might ever get the ball in his hand he
should straight go and have the target to put the ball in basket. Therefore this strategy
worked; finally we scored 12 points against 10 and won the match. After that day, I gained
my confidence and likely used new strategy according to the match and won the second
match also. It proves that the above test taken and the results of it are evidence of what
internal confidence I have.
From the above, it can be identified that the areas needed to improve according to the
test results are I should focus on being more goal oriented and should not hesitate before
applying any new strategy. In simple words, creativity and innovation is lacking. Then
observing the situation and pointing out several perception of the situation is another
identified skill that needed to be enhanced.
Literature review
Self confidence is an attitude or a segment of emotion that enables an individual to
earn success and move forward to achieve a certain goal. Self confidence is commonly
addressed as self assurance in an individual’s ability, power, and personal attitude towards a

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situation. However, self confidence is another segment to self esteem (Marsh, Craven &
MARTIN, 2013), it is not identifying owns ability but rather specifically focuses on the
ability of someone to achieve his goals with realistic views. Being self confident can bring
success. Trying to lead without self confidence in himself or herself is similar to building a
castle on sand. The base remains hollow and weak. A leader is required to enhance his or her
self confidence competencies and skills to face risk and handle the situation and finally
achieve the goals. Leaders with self confidence are able to stand against the problems and
handle the conflicts directly with appropriate solutions, rather ignoring, delaying the
problems (Rivkin, Diestel & Schmidt, 2014). Leaders influence and motivate others with
their problem solving skills and their ability to withstand the situation grows along as the
confident grows. Building of self confidence within a leader allows feeling secured of his or
her decisions which were made are correct and appropriating to the situation. A leader with
self. The most important role for a leader is ability to make decisions and implement them.
without self confidence no leader can have the courage to take decisions and stand by them.
having confidence on oneself will make the leader able to make decisions and without
hesitations be confident about them. Confidence will allow the leader to conduct meetings
with power and strenght and employees too will find the confident leader motivating and
inspiring. A confident leader will have courage and a vision. He or she remains calm even in
crisis and he or she will be willing to take risks. Self confidence is a major requirement of
leader in making decisions not only in present times but following since the need of
leadership attributes. When a leader unteracts with his or team and he is seen to lack in
confidence it automatically affects the strength and the future of his or her plans. Trait
approach of leadership attributes includes six traits of which one is Self confidence (Sharma,
& Jain, 2013). It is believed that self confidence is one of the main characteristics of leaders.
A positive self attitude is a necessary of self confidence.

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Relation of leadership and self confidence
Maslow’s Hierarchy of needs
Maslow’s hierarchy need is a theory proposed by Abraham Maslow in his 1943 paper.
The theory is a motivational theory of psychology consisting of 5 tier models of needs often
portrayed within a pyramid as hierarchical level (Kaur, 2013). According to Maslow, he had
identified 5 needs of human which are most basic needs and can result into motivation. The
five needs are self actualization; esteem; love and belongingness; safety needs; biological and
physiological needs. Then Maslow states that humans initially need to fulfill their
physiological needs, love and belongingness needs in order to motivate them to achieve
esteem needs. In the pyramid, esteem is divided into two kinds, a higher self efficacy coming
from within and a lower self efficacy deriving from the respect of others. Once the common
needs are fulfilled it is adaptable for one to achieve for more along with building self
confidence to grab more.
Terror management theory
Terror Management Theory (TMT) is more deeply focused to define self confidence.
It was developed in 1986 observed out from social psychological prospect. The terror referred
in TMT is based on the awareness of the unavoidable death. The responding of humans with
terror those highlight people’s belief, according to their own satisfaction as they try hard to
secure against the terror (Greenberg, Vail & Pyszczynski, 2014).As per TMT, self confidence
forms when there is a need of protection against anxiety and as a result negative reaction can
be seen with respect to safeguard their beliefs.
Sociometer Theory
Sociometer theory is a theory of self esteem that believes in self confidence in own
abilities or self respect. It is introduced by Mark Leary in 1995 (Liu & Zhang, 2016) and

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discussed by his colleagues in detail. The theory is related with people’s personal behavior to
have a relational value and higher level of self confidence to face the acceptance and
rejection from others. This theory helps person to create a positive attitude towards the others
negative behaviors which helps a person to handle any situation effectively. Therefore it is an
important part of self confidence because belief in one’s own satisfaction people will try to
achieve more.
There are several leadership theories which can be classified as trait theory, leader
behavior theory, the managerial grid and contingency theory. Trait theory is the study which
considers its main focus on an individual characteristic that distinguishes the leader from his
or her followers (Amanchukwu, Stanley & Ololube, 2015). Managerial grid was introduced
by Blake and Mouton (Bartosch et al., 2017). It is a graphical representation of 5 basic
leadership styles in 2 dimensional views. Its study is based on concern for people and
production. Contingency theory proposed by Fiedler, studies the behavior of the leader in
different situations (McCleskey, 2014). The situational leadership theory is closely related to
contingency theory. The theory studies the development level of the leader and the followers
according to the organizations internal and external need (Thompson & Glasø, 2015).
Self confidence allows making tough decisions, work after it and achieve them.
Communicating, representing business and handling deals are all to be done confidently
(Chemers, 2014). A leader without confidence cannot work and achieve his goals. Self
confidence leads to take uncertain risk which can later give good results (Cvetkovich, 2013).
Emotional intelligence is the concept of identifying and understanding to manage the
emotions of own and others as well. Emotional intelligence can help to make effective
decisions (Serrat, 2017). It also helps in growing good relations between employee and
leaders. Leadership style is the way a leader perceives the situation, make out alternative
solutions, plan and implements and motivates (Landis, Hill & Harvey, 2014). In order to

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become a good leader, innovation is necessary to create new methods and ideas to grab the
opportunities and stand out to win competitive advantage in the business.
Action plan and conclusion
To enhance and build self confidence there is a need of proper training. It cannot be
easily earned in one day or one night. Therefore, this process will need a long term and a
continual hard work in order to achieve the goal of self confidence. There are several
activities, training programs available online and externally as well.
Activities may include keeping journal for at least 2 months. Maintaining journal can
improve self awareness as it follows a process to write down daily activities. This will also
enhance communication skills that will bring confidence to speak front of all (Erozkan,
2013). Observing others and their activities and responding to emotions will help in
generating self confidence. Having a nice dress style will give a feeling of different among
many and build your confidence to impress them in a unique style. One of the most important
things is to be positive every time whatever the situation is and try to exchange the negative
ones with positive thoughts (Hannell, 2012). Another way is to work for advance preparation
that is to be confident towards the activity that one does and to do that repeatedly until much
of confident is built. Increase the capability to practice and learn more. For example, if one is
willing to achieve good marks in studies, a daily practice of noting down and learning is
required in order to achieve the set target. Similarly, an overweight person needs to work out
every day. Accordingly, keep track on certain routine such as diet, eating healthy, doing
exercise to lose weight.
Self confidence can also be achieved by having a goal that can be easily achieved as
people always make a mistake of having a big goal and try to achieve it and they failed
because it is beyond their limit (Cooper, Flint-Taylor & Pearn, 2013). When one achieves a

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goal of his or her limit they will feel confidence that they have done something worth and
will boost confidence to gain higher level goals. Concentrating on solutions will provide you
the best way for your self confidence. Knowledge is the key factor for the increasing self
confidence because knowing everything around and by studying it carefully will empower to
be confident about anything (Putwain, Sander & Larkin, 2013). Internet is one of the
important tools in today’s worlds to gain knowledge (Kuo et al., 2014). There are several
online sites such as ‘self confidence.co.uk’ provides free courses online which can be
accessed from anywhere and anytime. Many worksheets are available to solve and practice.
To enhance confidence do the work on the same day as given and should not left it for the
next day to complete because doing the given work on the same will increase confidence.
Maintaining proper body language is an essential (Baldwin, 2013). The way to seat, talk, and
presentation and use of body gestures shows a lot about a particular. These body postures
give a positive sign of self confidence among people.
Thus in conclusion, the above study shows the three diagnostic tools used to see the
result that is average and still needs much of practice to improve the skill. It is important to
build self confidence within to withstand the world and handle situations. Self confidence is
the stair to success.

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Reference
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Chemers, M. (2014). An integrative theory of leadership. Psychology Press.
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