The Impact of Service Provider to Service User Mental Well-being

This research paper explores the challenges faced by service providers in improving the mental well-being of service users. It analyzes the role of service providers, challenges faced by them, and ways to minimize their impact. The study aims to provide insights into the mental health care system and its effectiveness in developing resilience and well-being among the general population.

The impact of service provider
to service user mental well
being

Table of Contents
TITLE..............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
RESEARCH AIM............................................................................................................................2
RESEARCH OBJECTIVE..............................................................................................................2
RATIONALE FOR RESEARCH....................................................................................................2
LITERATURE REVIEW................................................................................................................2
Role of service provider to service user mental wellbeing.....................................................2
Challenges of service provider to service user mental wellbeing..........................................3
Ways and intervention used to minimise the effect of challenges of service provider to service
user mental wellbeing.............................................................................................................5
RESEARCH METHODOLOGY.....................................................................................................6
Search strategy........................................................................................................................6
Database used.........................................................................................................................7
Research choice......................................................................................................................7
Research method....................................................................................................................8
Research tool and technique...................................................................................................8
DISCUSSION AND FINDING.....................................................................................................10
CONCLUSION AND RECOMMENDATION.............................................................................12
REFERENCES..............................................................................................................................14

TITLE
“The impact of service provider to service you mental well-being”
INTRODUCTION
Mental disorder is usually known as the important cause of disabilities that focus on the
aspect which require service from the service provide to enable the mental wellbeing. For
instance, the importance is well focus on the aspect which is well related with the concept that
allow the seek treatment that is probably because of the mental health system that enable to
decrease the negative side effect of the term of interaction with the proper mental health service.
The World health organisation is being well suggested that the concept of responsiveness as the
better way to make the proper understanding in the term of activeness which show the interaction
between the health system and the context of population. The study aims to explore the
expectation of the mental health service which is follow the context of service user and show the
aspect provider (Aoun, Keegan, Roberts, and Breen, 2020). The service provider usually
provides the in-depth learning which is well related with the technique and tool to develop the
wellbeing among the general population. In addition, the mental disorder which is well known as
the cause which is responsible for the health complexities and show the aspect which is related
with the service user. The active interaction between the mental health system and the population
which is focus on the crucial mental healthcare. There are several of studies which is well focus
on the context which help to receive appropriate mental health care and their expectation which
is generally fulfilled, the recurrence of their symptoms and their use of medical service which is
showing the aspect that is well related with the context of service focused. Despite, the essential
factor which may contributed to show the having a better and cumulative service that may
develop resilience. In 2000, the WHO is well suggested that the concept of the responsive
behaviour as way to evaluate the health system based on the user expectation and experience. In
addition, the responsive behaviour is the term of measurement. In addition, they usually focus on
the term of performance which may provide the context that develop the aspect of meeting or not
toward the general population with the mental illness. In this research, the formulated
measurement and accountability show the impact where the comprehensive investigation of the
mental care responsiveness and the effectiveness of mental health service to the people that
develop wellbeing (Gair, and Baglow, 2018).
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RESEARCH AIM
To understand the challenges faced by service provider to service user mental wellbeing
RESEARCH OBJECTIVE
 To analyse the role of service provider to service user mental wellbeing.
 To identify the challenges of service provider to service user mental wellbeing.
 To examine the ways and intervention used to minimise the effect of challenges of
service provider to service user mental wellbeing.
RATIONALE FOR RESEARCH
The rationale for the research is usually focus on the context which is showing the aspect
which is well related with the role of service provider to the service user mental wellbeing. The
role of service provider is to develop resilience and wellbeing which may offer various kind of
approach which is follow the context of good health outcome. Therefore, role of the service
provider is comprehensive in the term of mental health care service which show the requirement
for the people or the mental service user to get the benefit with their role and responsibilities and
take down the complexities and develop wellbeing. With this, the professional and personal
development are used to develop while conducting the research. The professional development is
usually formulated when the research process is used to taken and data is collected with the
vision which help to explore the knowledge and skills which is well related with professional
practice. In addition, the personal development is also showing the aspect which is well related
with the knowledge and other that well contributed to enhancement of personal skills and
knowledge (Gallan and et. al., 2019).
LITERATURE REVIEW
Role of service provider to service user mental wellbeing
In addition, the mental health services which also show the behaviour which may show the
aspect where the risk of the chronic disease are usually related with the stress, anxiety and many
more which affect the general health of mental. In addition, they usually show the risk which is
well related with the mental health service which generally save the lives while they also make
the appropriate plan which may helpful with the help of service provider to improve the quality
of life (Lee and et. al., 2021). According to the World Health Organisation, they are roughly
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show the data that configure the 450 million people suffer from the mental disorder. With this
segment of work which is well related with the benefits which may associated with the mental
health service which is generally provided to the mental health patient who is facing issue.
Therefore, it is also analysed that they play vital role in the development of communication and
interaction. Provide the aspect which is well related with the context of resilience and wellbeing
with the proper communication and by eradicating the issue (Jesmin, Kaiser, and Mahmud,
2020). Therefore, the mental health service provider is usually showing the context that follow
the advantage of service which may provide to the user with the term of provide the proper care
and support. In addition, the perspective which is well related with the traditional aspect which
show the mental health service which have particularly related with the offer which show the
little hope with the adults that they diagnose with the issue of mental disorder. Whereas, they
usually show the aspect which is providing the rationale which is well related with the condition
which may show the aspect that state the situation which comprise of chronic and debilitating,
suggesting, patient and show the hope which is related with the term of recovery. The service
user generally identifies the issue which may associated with the complication and they diagnose
issue in order to plan the care and support for the individual. Therefore, the analysis is usually
showing the aspect which provide the brief context which may the configuration that is helpful to
demise the complication which is well related with the disturbance with the mental health.
Additionally, they also support in order to provide the context which show the behaviour which
collaborative and making the decision which is appropriate for the preparing the supporting
behaviour for the patient (Kohrt and et. al., 2018).
Challenges of service provider to service user mental wellbeing
In addition, it is well related with the context which showing the aspect that generally
follow the context which show the behaviour of challenge while focus on the service use mental
wellbeing. The World health organisation are usually defining a health system is the addition of
total organisation institution and resources which is helpful in order to improve the health of the
general population at the facing the issues of mental health. While providing the services to the
mental patient or the service user for their mental wellbeing. It is very challenging and difficult
for the service provider to make the positive impact on the user by analysing and recognising
their needs in all the ways (Scanlan, and Still, 2019). Therefore, the proper summarisation and
evidence are used to be collected in terms of service user to make them realise that the required
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in support. In addition to this, it is very essential for the service provider to analyse the
requirement of the service user and terms of mental happiness. Various challenges are generally
faced by service provider to provide adequate service to the mental patient or service user for
their development of wellbeing (Henkel, Čaić, Blaurock, and Okan, 2020).
It is usually providing a proper and reliable fair service that is based on the quality-based
healthcare and resources that is useful in order to protect the rights of the service user when they
are taking the professional and nonprofessional support from the health care setting for their
complication. In addition to this, the service provider is usually focus on the six-core component
that are generally create the health quality of the service user. It basically includes leadership and
governance, service delivery, health workforce, health information system, medical products,
vaccines and technology and health system finance (Mulvale and et. al., 2019). These all aspect
are usually making a collaborative factor that are helpful in order to determine the quality
coverage and validity for the operation. The hindrance regards with the providing of services that
is based on the quality are generally focus on the various manners that reduce the productivity
and outcome of the services in terms of service provider to the service user. Sometime, the lack
of such components is creating various complexities within the health care settings. Generally,
for the service provider to provide accurate and appropriate services to the user for the
development of mental wellbeing. Therefore, it is generally analysed that the concept is usually
source the challenge is which is faced by service user in terms of services that may be include
service delivery, health information system, medical products, and many more that are must be
focus on the quality that produce a good approach among the patient to recovery from their
situation (Meng and et. al., 2019).
While taking the contrast of mental disorders, it is well analysed that the disease are
usually arises on the global level which may create various complication and it is well estimated
that the 45 million of people are usually facing the issues of mental disorder. In addition to this,
the 25% of the population are usually suffer from mental condition and they are spending their
life without any quality services within the social group or community. Governments and non-
governmental agencies have does not appropriate funds to make the reliable budget in order to
reduce the complications which is faces by people due to the mental disease. These all challenges
are also created hurdles for the service provider to provide appropriate services to the service
user that make create positive impact on their health (Perkins and et. al., 2018).
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Ways and intervention used to minimise the effect of challenges of service provider to service
user mental wellbeing
There are various ways and intervention which are generally followed by healthcare system
in order to provide the effective and efficient health services to the number of populations who is
dealing with the mental disease (Myers and et. al., 2018). In addition to this, the service provider
at usually follows the core component of the health system that specifically follow the leadership
and governance, service delivery, health workforce, medical products, vaccine and equipment’s
and health care funds and such a way which create appropriate ways to make a good service
among the service user who is facing the issues of mental illness. Therefore, the core components
are usually performed in such a way which provide the proper basis that help to determine the
quality of the products which is used in the health care setting for enable the quality approach for
the patient. The access of relevant and reliable equipment’s and products are used to be taken
within the health care settings which makes create reliable to produce a service among the
service user to develop wellbeing and resilience (Kazdin, 2019).
The World health organisation is also taking approach in order to provide the various
instrument, innovation and program which is helpful in order to improve the access to healthcare
and the quality of mental health care services. Moreover, the gap action program is usually target
for the general population which have a single aim or purpose to gather the essential information
on the different healthcare system and provide the strength to the governments and international
organisation (Son and et. al., 2021). The allocation of financial and human resources for the
mental disease. In addition to this, the mental diseases generally become the burden of disease
for the particular country. The gradual success regards with the innovation and focusing on the
various factors which are usually implemented that is helpful to reduce the stigma and other
barrier which are being create challenges among the current state of mental health. Therefore, the
decentralization of care help seeking behaviour and lack of human and institutional resources and
government policies are generally act as a barrier that hinder the quality care and continuity in
mental health. In addition to these factors, the appropriate step by taking where the
implementation of reliable policy and other factor or also taking in the consideration to make the
approach which is showing behaviour which is positive for the environment where the service
provider used to provide proper and validated services to the service user in terms of enhancing
the mental health wellbeing (Malterud, and Elvbakken, 2020).
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These all factors are usually consisting of various implementation and improvement within
the mental departments or for the generation of wellbeing that is appropriate for the improvement
in health result. The responses and capability of the service provider is also enabled in such a
way where they can provide proper and reliable services to the number of service users. In
addition to this, the efficiency and protecting the user from the harms is also applied when the
appropriate strategy and further implications are used to be focus on the mental health care
system (Georgiades and et. al., 2014).
RESEARCH METHODOLOGY
Search strategy
The search strategy is well focus on the commencement of the tool and technique which is
used to follow the concept which is provide the data and collection approach from the different
site which may include of various of factor which show the approach for the data collection and
selection of data. In addition, the particular data is well showing the gathering of information
which is must review by the researcher and then the accurate data which is based on the research
process is well focus on the context which is suitable for the data collection and selection. In
addition, it is well stated that the search pattern has the different approach which is underline in
which the search strategy helps to provide the context which may show the approach for the
extraction and elucidation of data from the different website which have information which is
relevant with the research questions (Sequeiros, Oliveira, and Thomas, 2021).
Therefore, the search strategy is well show the website and source which is placed in such
a way which help to provide the quality of data and selection of information which is well
appropriate for the study. In addition, they used to focus on the data and information which is
well related with the context which is showing the behaviour that is related with the source
which is showing the proper aspect and behaviour which is showing the aspect within the data
collection and selection. The search strategy which is provide the aspect which is show the
approach which is well related with the context which may show the behaviour of searching of
data and information with the reliable and relevant source (Henkens, Verleye, and Larivière,
2021).
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Database used
In this, the database is usually showing the significant approach which is showing the
approach which is well related with the context that provide the occurrence of the data. The
database is well focus on the reliable fraction of work and rationale which is well suitable to
collect the data which is based on the research questions. The database shows the prospect and
vision to provide the context that show the factor and concept which is devise the rule over the
research question which is function and used to collect the data in the appropriate way. The
database is work as platform from where the reliable and validated is collect which must be
collect for the report or the research process which is outline for the research question. The major
of database which is used within the report that is well focus on the research question and
database which is used to collect the data are PubMed Central, EMBASE, Cochrane library and
many more. The PubMed is defined as the platform which have various of article, journals and
other relative books and so on which is well validated and access to collect the data which is
related with the impact and effect of service provider to the service user of mental health
wellbeing (John, and et. al., 2018).
Therefore, the study also shows the database have the appropriate aspect which is making
the original source which is relevant and useful for the collection of data. In addition, it also
shows the aspect which is help to provide the proper configuration of the data which may show
the devise plan that cover the data and information which is provided by the database. The other
database also collection of articles which is millions of numbers and have the abstract and full
text published which show the aspect to cover the data and plan for the project (Søvold and et.
al., 2021).
Research choice
The research choice is well focus on the aspect which is well related with the proper selection
and collection of data which is based on the qualitative and quantitative method of choice. The
qualitative choice is defined as the factor or aspect which is suitable in the order to collect the
data which is well related with the study of topic where the data is synthesis from the various of
article which is based on the theory, model and hypothesis which is showing the devise approach
of theoretical framework. In addition, they well configure the data the without the numerical
value which is well called as the qualitative method of choice (Søvold and et. al., 2021).
Therefore, in this research process the quantitative method is also used which may show the
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aspect which help to provide the factor or aspect which is showing the behaviour in order to
collect the data which is showing the information which is well related with the graph and
statistic which help to provide the aspect which may show the behaviour which suitable in order
to provide the numerical value which may include the prevalence and so on. Therefore, the
research process consists of mixed method which is providing the aspect for the appropriate data
collection (Dune, Ullman, Ferfolja, Hanckel, and Garga, 2018).
Research method
The research method which is used within the research process is well related with the
context of secondary and primary. In addition, the questionnaire-based analysis is usually
following the context which is well related with research topic. In addition, it is also showing the
aspect which cover the data which show the impact of the service provider in the term of using
the service for the mental wellbeing. The study is consequently focus on the aspect which may
provide the brief approach where the primary data is usually collected from the various of source
which may include face to face interaction, interviews and so on which may provide the proper
justification that create level of data and information which is based on the evidence. The
secondary data is also showing the set of action which may show the aspect which is helpful for
the collection of information from the various articles and journals which may already published
or investigated by the other researcher on this topic which may termed as the research process
which is based on secondary data (Tušl, Brauchli, Kerksieck, and Bauer, 2021).
Research tool and technique
There are various of tool and technique are used which may show the impact which is related
with the proper relevant data and information for the research process. The measure of tool
which is used within the study of research are survey, questionnaire, case study and so on.
Questionnaire:
Question 1: Gender?
A: Male B: Female
C: Others D: Not to say
Question 2: How would you rate your physical health?
A: Excellent B: Good
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C:Average D: Not sure regarding this.
Question 3: How would you rate your mental status and health?
A: Excellent B: Good
C:Average D: Not sure regarding this.
Question 4: During the previous week, did you face any issue with physical health?
A: Yes B: No
C: Didn’t notice D: Not sure about this.
Question 5: During the previous week, did you face any issue with mental health?
A: Yes B: No
C: Didn’t notice D: Not sure about this.
Question 6: During the last days, have you feel any sign or symptoms that is related to
depression, stress and anxiety?
A: Yes B: No
C: Didn’t notice D: Not sure about this.
Question 7: During last days, have you getting disturb due to the mental health issue that affect
the ability of work?
A: Very often B: Not so often
C: Somewhat often D: Not at all
Question 8: Do you think you get the right support when been bullied, insulted or injured by
service user.?
A: Yes B: No
C: Not sure D: Not at all
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Question 9: Have you noticed any type of change in your recent diet habit?
A: Yes B: No
C: Didn’t notice D: Not sure about this.
Question 10: Remember the last time when you are extremely happy?
A: Few days ago B: Few weeks ago
C: Few months ago D: I don’t remember.
DISCUSSION AND FINDING
The specific region which came to forefront among all the group was generally the quality
of an inter-personal relationships among the healthcare providers and the service users as well. It
can have interpreted as providing a priority to such area, that can correspond to earlier search. In
this, the healthcare providers can discuss the challenges of addressing such problems because of
the high workload and various other healthcare organizational components. In this, there are the
defining attributes of the patient’s involvement among the context of mental well-being care
which is extracted from the discussion such as a person-centred approach, an informed decision
making, advocacy, obtaining the views of the patients. The accessibility of an effective care was
generally another area which both the service user as well as the healthcare providers are
expected from an ideal mental well-being care service (Laud and et. al., 2019).
In this, a highly centralized care facilities within the large cities and the shortage of home
care, an aftercare services as well as the community mental well-being care centres can partly
illustrates the concern as well (Alrawadieh et. al., 2022). In this, there was generally a universal
encouragement from the well-being care professionals as well as their support from over a half
the vulnerable patients as well as the carers for the patients and their involvement within the
safety of an effective interventions, basically due to their expertise from an experience. Having
enquiries within the care failures among other well-being care settings generally have stressed
the necessity of listening and an effective learning from the problems which are being raised by
the vulnerable service users. The carers as well as the service users can define the challenges at
every stage of the activities, disinclination to initially grow a concern, such as the concerns not
10

either being listened to nor concern are being practised but there being no response, but the most
prominent was the vulnerable patients' fear of consequences (Wynter and et. al., 2022).
A major characteristic of the mental well-being care system is generally the presence of
coercion, mainly within the healthcare settings, a marked imbalance of the power among the
well-being care professionals as well as the vulnerable patients which may understandably can
make the vulnerable people unwilling to the voice concerns both at the time of concern or a
retrospectively, as they may come back into the contact with the same care service on daily basis.
In addition to this, some of the patients can believe that their specific concerns can be dismissed
as being caused by their specific disorders, generally seen as a psycho-neurotic or even
vindictive (Osborne, 2020). Though the study generally has depicted this to be an infrequent
natural event. In this, most of the vulnerable patients have waited for a long time in order to get
the mental well-being care services as well as can feel unable to grow the concerns for the
concern of losing the specific care services, generally meaning that the care services will not
become aware of concerns and however, be incapable to respond. In addition to this, the fear of
being seen as challenging and the detected harms of these such can directly be contributing to a
diagnosis of a personality illness, has no parallel in the general well-being care, it was detailed
by more than one of the respondents and there is a specific stigma that is being attached,
consisting an inadequate care treatment as well (Pasyk, 2019).
Moreover, even if a patient or a career is specifically prepared to grow a problem, it
significantly seems that the processes can be challenging as well as not an outcome in any
alteration or even response as well, that can act as a barrier to the future reporting as well as can
decreases the capability to acquire from the vulnerable patients concern about their effective
experiences (Galvin et. al., 2020). In addition to this, these such findings can suggest that the
specific interventions can aimed at enhancing the safety by simply using the concerns that are
raised by the vulnerable patients and the carers as a basis, which may be more successful if a
patient and its carer are more directly involved within the improvement and implementation as
well. Furthermore, there has been a less empirical exploration of the temperament of the
vulnerable patients as well as the carers to effectively participate among the effective
interventions that are being designed to enhance the safety as well as can also of the willingness
of the mental well-being care professionals in order to effectively get together to this particular
end. The well-being care professionals within the discussion can universally felt that there was a
11

role for the vulnerable patients as well as the carers in such ventures and though, there was not an
advanced level of encouragement for the involvement from the patients and the carers, nearly the
2/3 can thought they must always be included. In this, both the groups generally involve idea that
the vulnerable patients as well as the carers can had expertise gained via their experiences as well
as the witnessing the experiences of other people which they can effectively contribute towards
the specific interventions to efficiently enhance the safety of service users. In addition to this,
determined as one of the specific barriers to decreasing the mental well-being care treatment gap
universally, the mental well-being stigma can feed a negative spiral of silence as well as can
suffering which can lead to a successive cycle of the stigma and its linked discrimination. In this,
having social exclusion, grounded on stigma, can specifically leads to a reduced recovery results
as well as the quality of life for those service user who are suffering from the specific mental
health illness. Furthermore, the stigma can avoid various people from seeking the specific and
effective mental well-being care services during their prior stages of their illness. In this, the
stigma-based delays within the care seeking can worsen the prognosis as well as can perpetuate
the misperceptions that the mental disorders are like beyond the cure (Falconer, Kho and
Docherty, 2018).
CONCLUSION AND RECOMMENDATION
As per the above discussion, it is well analysed that the main domain which are usually
associated with the various context that provide the reliability among who have a quality as the
interpersonal factor that is helpful to connect the relationship between the service user and
provider. In addition to this, it might be interrupted as giving the priority to the domain which is
showing a try or studies. Therefore, the importance of this amount the service provider shows
various difficulties in order to address the issue because of the high workload and other
organisation. The concerns are usually show the relevant approach since the shortage of
psychological services in the urban areas mainly the poor and unorganised mental health issue
from which the service provider is usually face various complication and challenges to establish
the appropriate services for the service users regards with the development of mental health
wellbeing. The accessibility of care is also related with another domain which carry both
provider and user that have expected from the ideal mental health services. It is well analysed
that they are highly centralised professional care facilities in the various cities which may be
create ideal mental health services from the terms of service provider for the user who is facing
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the issues of mental health. The concern are usually relevant due to the shortage of home care
services and community based mental health centre which are the main concerns that create
challenges are the factor where the service provider could not deliver the appropriate services to
the mental health patient. Therefore, the failure is existed which is relatively focus on the poor
mental wellbeing and resilience among the general population who required temporary and
prolong support of mental health services.
There are number of differences which are usually underline by various expectations of the
domain which is showing the proper infrastructure from the users and the provider for the service
provider are usually emphasize the material and administrative infrastructure. Whereas, they
utilise the technologies and equipment in order to provide relevant services to the user which is
helpful to create the comfortably and home like environment. There are various studies which are
used to regulated where the service provider is used to develop the relationship with the service
users in such a way which is helpful to foster the medical manifestation in the terms of services
for the patient where they feel and show their relevant approaches to the service provider. The
patient shows the process of care which is the major aspect that are usually focused by service
provider by formulating an environment which is increased with the comfortability and
systematic medication and management. The positive impact of the environment can usually
enhance the health and wellbeing of the patient in the mental health care settings.
There is other recommendation which are usually feasible when the discussion of the issue is
well related to the maintenance of equipment’s in the health care setting which is generally used
for the service user from the service provider in order to reduce the barrier which is arise the
issues of mental health. The lack of community mental health services of good quality which can
produce a context for the better participation that might partially explain the concerns. In the
other hand, the service users are usually show their concerns regards with the quality of health
and interaction in the terms of care with the service provider because they have a feeling that the
effect and complexities are usually shared with the service provider as helpful because the plan
have to create process which is helpful to remove or reduce the complexity which is faced by
services user within the health care services.
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