Service Quality And Customer Satisfaction

1.List three underlying issues that are contributing to/causing the Organization Problem: LOW MOTIVATION. 2. Use an organizational behavioural theory or model, AND research study to describe how each of the three underlying issues are contributing to (i.e. causing) LOW MOTIVATION in an organization or workplace. (2 to 3 sentences for each cause/issue) b)Provide the full APA-formatted journal article citation for each of your underlying cause/issue the theory/research study. PS. I have attached lecture slides as well