Managing the employee practices and satisfying consumers on which there have been requirement of improving the quality of services as well as monitoring the operational leveloffirm.Reportwill professionals of firm in analysing the measures of service quality, adoption of effective changes in practices, establishment of framework which will assist their current work operations. However, with reference to make effective changes inthe operational practices there must be implication of several techniques in firm to manage the quality of services such as: Total Quality Management: This is buyer’