Analysis of Service Times at Gourmet Delight Restaurant

Quantitative
Methods
Name of the Student
Name of the University
Student ID

Introduction
 Gourmet Delight is a Fictitious 5-star restaurant in the Central District
of Melbourne.
 The sitting capacity at the restaurant is around 100 people at a time
 Restaurant Timings: 12 pm – 3 pm for lunch and 6 pm – 11 pm for
dinner.
 Restaurant open all 7 days in a week.
 The clients of the restaurant started to decrease in the past 6 months.
 The owner assumes this is because of number of staffs leaving the
Restaurant.
 It has to be determined, whether this is a concern to the owner.

Descriptive Summary of Serving
Times
The Table shows clearly that the serving times before training was quite high,
which was reduced significantly after the training.
Serving Times prior to training
(minutes) Serving Times after Training (minutes)
Mean 40.53 20
Standard Error 1.75 1.21
Median 39.5 19
Mode 35 18
Standard Deviation 9.59 6.65
Sample Variance 92.05 44.28
Kurtosis 0.53 -0.86
Skewness 0.70 0.25
Range 40 24
Minimum 25 10
Maximum 65 34
Sum 1216 600
Count 30 30