Several Key Concepts to Achieve Operation Management

Added on -2020-02-18

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Running head: OPERATION MANAGEMENT IN SERVICE SECTOROperation management in service sectorName of the StudentName of the UniversityAuthor Note
1OPERATION MANAGEMENT IN SERVICE SECTORExecutive SummaryOperation management is done by planning, organizing, and supervising processes and based onthis required improvements are done to earn more profit. The main aim is to make the effectiveuse of the inputs such as materials or labour to maximize the outputs by achieving supply anddemand match. To achieve the operation management several key concepts are followed to bringout the effective production and customer demand. In this report the operation management willbe discussed with respect to a service sector in United Kingdom and how this sector shouldimplement the operation management for the betterment of the production and meeting theincreased demands of the customers. The benefits through applying the various key strategies arealso discussed.
2OPERATION MANAGEMENT IN SERVICE SECTORTable of ContentsIntroduction......................................................................................................................................3Key terms and concepts...................................................................................................................3Case study: service sector................................................................................................................5a. Quality management................................................................................................................5b. Inventory management............................................................................................................6c. Motivating & Training staff.....................................................................................................7Conclusion.......................................................................................................................................9References......................................................................................................................................10
3OPERATION MANAGEMENT IN SERVICE SECTORIntroduction Operation comprises that section of organization that transforms a series of inputs to therequired output services comprising the essential quality level. The management on the otherhand is done by combining and transforming the several operational resources into value addedservices based on certain policy of the organization (Brown et al. 2013). Thus the combined setof management activities that are interrelated involved in manufacturing of certain products iscalled production management whereas if the same purpose is included in service management isknown as operation management (Park Geum and Lee 2012). Operations management is done byplanning, organizing, and supervising processes and based on this required improvements aredone to earn more profit (Balwani 2012). The main aim is to make the effective use of the inputssuch as materials or labour to maximize the outputs by achieving supply and demand match(Ellram Tate and Feitzinger 2013). The supply side functions through operating and supplychains followed by sales and marketing in the demand part and the function of operations is toproduce products and deliver the services input and assistance from other part of organization.Therefore, none of the business organization can survive without the interrelated combination ofsupply chains and operations (Czinkota Kaufmann and Basile 2014). In this following report,the effective operation management will be discussed with respect to a service sector takingLadbury restaurant in United Kingdom and the different key concepts to implement the operationmanagement along with the benefits will also be discussed.

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