Advantages and Challenges of Shared Services

Running head: SHARED SERVICES
SHARED SERVICES
Name of Student
Name of University
Author’s Note

1SHARED SERVICES
Answer 1
Shared service delivery model has numerous advantages to various areas of the
company. Few advantages are as follows
 Efficiency and accuracy: scaling a specific regional or global business which
does not use various centralized services, conflict of processes, inconsistency,
systems and programs. The implementation of shared service delivery model
would help the management team of an organization to achieve accuracy as
well as efficiency at a greater level (Tomkinson, 2017). This is because
employees belonging to various fields come together and work for a particular
objective.
 Domain expertise: a centralized service usually offers higher level of access to
a specific domain expertise. In a particular decentralized environment, various
business or divisions can afford the compensation that is usually heavy-hitting.
Employees using shared service delivery model would be benefitted with
providing higher expertise on a specific subject or matter (Herbert & Mitchell,
2015). This is because they work with people who are also experts in different
fields but belong to different backgrounds; hence they find it interesting to
share knowledge with them.
Answer 2
There are various challenges that are come across by the organization with the usage
of shared service delivery model. Some challenges are as follows
 Employees who are located in different service center locations and then served their
states would expect different type of treatment as well as communication levels from