Contemporary Developments in Business and Management

CONTEMPORARY
DEVELOPMENTS
IN BUSINESS AND
MANAGEMENT

EXECUTIVE SUMMARY
Company, management and growth continuously where the management in the
company as well as in the operation of business activities are confronted with a range of
modifications. These problems can be described as being related to achieving business goals
and achieving successful performance. The selected report is focused on British gas in this
context. It was the biggest gas provider in the UK as a multinational operating organisation.
The main external impact on the organisation will be discussed in this article. It can be
characterised as a framework to determine the external environmental factor which affects the
functioning and profitability of the organisation. In this study, six variables are taken into
account. These factors are economic and legal factors in terms of political environmental
technology. All of these factors affect the operation of British gas directly. Culture can be
described as a mixture of various facets of a person that are linked to and follows day-to-day
work. It generally assumes that laws are policy standards, and different other aspects that
make up a whole society. Culture may differ between individuals and communities where a
wide range of cultures must be adopted by the organisation to satisfy organisational needs.

Table of Contents
INTRODUCTION......................................................................................................................3
MAIN BODY.............................................................................................................................3
TASK 1......................................................................................................................................3
The primary external influences.............................................................................................3
TASK 2......................................................................................................................................5
Cultural Change and Organisational Culture.........................................................................5
The effectiveness of the organization’s response...................................................................7
Areas for improvement in the response of the organization..................................................8
CONCLUSION..........................................................................................................................9
REFRENCES...........................................................................................................................10
Books and journals...............................................................................................................10

INTRODUCTION
Business and management and development continuously where there are a number
of changes which are faced by the management within the organisation as well as in the
functioning of business activity. This can be identified that these challenges are associated
with achieving business objectives and performing in effective way. In context to this the
chosen report will be based on British gas (Ahmed, 2019). It is a global performing
organisation which acted as a largest gas supplier within whole UK. This report will include
discussion on the primary external influence on the organisation. Along with this there is also
discussion on the chosen theme of cultural change and organisational culture where the
relevance of the theme will be tested for the selected British gas. There is also evaluation of
effectiveness of organisation response in context to the particular theme and improving the
response of the organisation.
Organisation profile: British gas energy and home service provider within the UK.
Company is providing its product under the brand name of British gas services limited and
British gas new heating limited. Both of the company act as a subsidiary of Centrica. Serving
around the 12 million homes within the UK British gas is the biggest energy supplier within
the whole country. Company is considered as one of the biggest dominating gas and electric
company within the market of UK. The chief executive officer of organisation is SARVJEET
SAMBHI and managing director of organisation is David Kirwan. Major products supplied
by organisation include gas, electricity, boiler and Central heating and plumbing and brings,
available energy and Home appliances services. It is serving with the UK where headquarter
is in Staines upon Thames United Kingdom. It is operating in Utilities industries.
TASK 1
Company profile
BRITISH GAS SERVICES LIMITED is a member of the Consumer Services Industry
headquartered in WINDSOR, United Kingdom. The Group has 8,863 staff and achieves
revenue of $1.31 billion at this site (USD). (The number for employees is estimated). In the
BRITISH GAS SERVICES LIMITED business families there are 348 businesses. British Gas
is now headed by Sarwjit Sambhi, Chief Executive Officer, who runs an oil and utility
company of over 10,000 homes and over 28,000 employees across the UK. In the context of
increasing industry pressures, including the decline, Centrica reported seven hundred further
jobs losses in the UK in July 2019.
The primary external influences
Business environment is full of factors which has a direct influence on the functioning
of organisation. Basically there are two types of environment which influence the
organisation that include internal environment and external environment. In context to the
report there is discussion about the external influence to the British gas. It is the leading
organisation which supplies different type of gas boilers and other products within whole UK.
Company is serving in gas industry where there is a number of external influence which has