Café Workplace Health and Safety Training Plan

This assignment outlines a comprehensive workplace health and safety (WHS) training plan for a café. It includes six key training modules focusing on: managing congestion, operating the new cappuccino machine, avoiding spills near cleaning areas, safe chemical handling, emergency response procedures in case of robbery or violence. Each module specifies the target audience, location, duration, training objectives, and implementation date. Additionally, it incorporates a risk assessment matrix evaluating potential hazards and their likelihood.

SITXWHS003
IMPLEMENT AND MONITOR WORK HEALTH AND
SAFETY PRACTICES – Project

Task 1
Potential hazard Who is at risk? Existing control measures Preventative measures Responsibilities
The ‘Fire Exit
signs on the exit
doors have
almost lost the
glow properties
All staff
members
and
customer
s
The ‘Fire Exit’ signs had
been placed as visual
indicators to get to safety in
case there was a fire in the
premise. Currently, the
glow signs
The Staff supervisor has
requested the manager to
get an approval from higher
management and send
across the request to
Finance team for release of
funds to Purchase dept. to
procure new glow signs.
a. The employees
are given mock
drills to assist
them in acting
appropriately in
cases of
emergencies
b. Map of all the
exits on the floor
picture is placed
on wall where it
is easily visible in
various places to
refer to in interim
c. All employees
are reminded of
their roles and
responsibilities
and safety
actions that could
be taken during a
mishap or after
periodically
Tables’ layout is
clumsy and
there is narrow
walking space in
cafe
All the
customer
s using
the café
and the
staff
members
working in
The tables have been
spaced out to
accommodate the café
area. Larger tables are on a
separate section and
smaller two seater coffee
tables in another section to
avoid guests stumbling on
The staff supervisor has
forwarded the request to
manager and MD to
rearrange the seating
arrangement and increase
the walking area. This is
possible only through
renovation.
a. The staff has
been advised to
be cautious when
working in
narrow spaces
and not bump
into furnitures or
guests to hurt

the cafe to each other. Sides of the
tables are mostly round so
that no sharp corners are
there.
themselves.
Using the newly
procured
cappuccino
machine
untrained
Staff
using it,
staff
working in
café area
and
customer
s
Currently, the machine
training is pending and
usage is prevented
a. The staff has been asked
to not to operate the
cappuccino machine
b. The company
representative has been
scheduled to arrive for a
demo and consequent
training
c. Equipments with
potential hazard of
extremely high
temperatures or yielding
food items which are
very hot need to be dealt
with caution and WHS
training has been
planned around this
d. Equipment checking
methods for signs of
breakage, leakage etc.
could be checked before
operating it
a. The staff is
responsible for
their own safety
and safety of
premises as well
the customers.
Without proper
machine
handling training,
a mishap could
occur. The staff
supervisor must
monitor that the
instructions are
followed
Spills near
cleaning area on
floor
All staff
members
working in
the
cleaning
area
Signboards have been
provided to staff to place on
floor if there is a spill to
make others aware that the
region was not safe to walk
on till it was cleaned, in
cases of spill on floor
a. Training has been
provided to staff on
safety procedures to be
followed in cases of spill
b. The usage of correct
substances to clean for
different types of spills
c. Keep the safety
signboards accessible

and nearby cleaning
areas so that anyone
could use them to warn
others
d.

Date of plan: 8/9/2017 Name of person completing plan: Staff Supervisor
New WHS procedure Who is responsible
for implementation?
Include anyone who
will need to assist and
their job role.
Areas and team
members involved
Timeframe for roll-
out
When will new
procedures need to be
fully rolled out?
Training
Provide a description and
timeline for WHS training.
Review
When will the new
procedure be reviewed
for effectiveness?
1.Changing the glow signs on
exit doors saying ‘Exit’
(Evacuation of staff &
customers)
Staff Supervisor,
Manager, Accounts
Department, the
staff
Reception area.
Café area, Staff
supervisor and all
staff members
3 weeks/21 days
29/9/2017
The WHS training would
include correct exit
procedures and places in
the workplace. The staff
shall require moderate
training to get
acquainted. The training
should be complete in 10
days focussing on each
area within workplace.
This would provide the
staff members with
appropriate knowledge
on what to do in cases of
emergencies and routes
to take. The training shall
also include mock
exercises on helping out
In a month.
29/10/2017

Risk Assessment Matrix:
Negligible Marginal Critical Catastrophic
Certain Operating the new
cappuccino machine
without training
Handling of harmful
chemicals and substances
Likely Stumbling into furniture,
collusion with colleagues
owing to less spaced out
furniture
Possible Changing glow signs of
‘Exit’ on doors
Training on avoiding spill
in cleaning area
Training on emergency
plans and procedures in

cases of robbery or other
life threatening situation
Unlikely
Rarely
525 words