Skills Audit & Personal Development Planning Report

This report discusses personal development, skills audit, and planning. It includes evaluation of key skills, Gibbs Reflective Cycle, and personal development research & planning. The report also covers topics such as business management, decision making, team management, and communication. It provides insights on how to upgrade skills and attributes, and includes a personal action plan.

Skills Audit & Personal
Development Planning
Report

Contents
Contents...........................................................................................................................................2
INTRO.............................................................................................................................................3
MAIN BODY..................................................................................................................................3
Audit and Evaluation of Key Skills..........................................................................................3
Gibbs Reflective Cycle...............................................................................................................6
Personal Development Research & Planning..........................................................................7
PROFESSIONAL PROFILE.................................................................................................10
CAREER SUMMARY............................................................................................................10
EDUCATION AND QUALIFICATIONS................................................................................12
FURTHER SKILLS...................................................................................................................12
INTERESTS..................................................................................................................................12
Conclusion.....................................................................................................................................13
References......................................................................................................................................14

INTRO
Personal development it refers to those activities which help to develop my personal skills and
capabilities, to enhance the knowledge and skills, which helps to develop the value of life. They
help them to achieve their future target in more efficiently and effectively. Personal development
is an important part of the individual growth and progression, it helps the people to embrace their
potential which is beneficial for their growth (Avlaev, 2020). Self-development is very important
for everyone, because it gives more possibility, along with it helps the individual to understand
and allow them to become the best versions of themselves. In this report it gives the reflection
which is based on personal skills, and how it develops their skills, which is beneficial for their
future job, and personal development support the people to giving lots of opportunities which is
helping in their future growth.
MAIN BODY
Audit and Evaluation of Key Skills
When I start studying this course, I don’t have any idea, or know anything about this, that
why I feel nervous, but while studying I realized it is very beneficial for me, it helps me to
develop my skills which is related to the personal development, business management support to
overseas the operation and help the employees to reach their productivity leaves, along with its
also supervise the members to help the business and reach its operational and financial business
Business management helps in both personal and professional development they support me to
progress and develop my knowledge which support me to get a good job opportunity in future
and acknowledge my capability (French and Eskridge, 2021).
Self-development helps me to reacted on my own improvement by doing those activities which
support me for improving my future performance (Ozyilmaz and Taner, 2022). It helps for my
carrier growth which gives me many good options for my betterment. Along with is also develop
the professional skills, by learning the team management, grouping activities, presentation skills
and so on. The main determination of this skills are they provide me chance to develop my
knowledge and learning power, so that I can use this skills in my job to highlighting myself
(Van Weele, 2018). I also start evaluating me that what things I need to work on myself, like
which skills are need more important for my growth. After one month I analyse that I am not
good in communication. So, I want to work on this, along with I am not good in time

management and face difficulty in problem solving this is not good for my career, I want to
improve this otherwise its affect the performance (Bachik and Kitzman, 2020). I need to
accomplish occurrence, so they support endlessly developing my information, services on
education. Because it is good for my individual growth and for my society too, they having
abilities and skills to improve my life and impact positive. The research of NHS, analyse that
education skills support for developing the wellbeing which is related to mental health and also
assist for motivating themselves. If I need to work on my weaknesses which affect my
knowledge and mind, so I need toward the develop my personal action plan, which helps me to
improve this. Along with its support myself to search opportunity and threats. Business
management helps me to provide a clear goal, which assist to improving the performance. When
I decide to make a plan which is related to my self- development, which helps me to provide a
good suggestion, for my future growth. Along with this plan support me to doing those courses
which helps me to work on my weaknesses. If I start analysis myself more, so they assist me to
improve my knowledge, that provides me more information related to career (Uzundag and
Küntay, 2018). Self-development plan support me to find the right personal skills, that is
beneficial for me and I want to work on to enhance this, so that I can get more opportunities.
Decision making- It is very essential for any business, if I want to get a good job, so I need to
improve my decision-making skills. Because it necessary for my career growth, it effect other
person to, every decision we take is affect different people in one way or another. It is beneficial
to be aware for the influence our decisions. It helps me to demonstrate my values. If I work on
these skills, so it gives me lots of opportunities which helps to achieve my gaols and take good
decisions which save my time and make better use of resources. Along with it also allow me be a
good leader in my future (Smith, 2019). Because I am able to accomplish the people faster. To
improve these skills, I need to make a plan and choice the best alternative to handle the situation.
Along with I also ask for my teachers and expert before taking a decision, because they help me
to give right feedback, also I set a deadline for myself, these activities support me to improve my
skills.
Team management – Team management is an essential feature for business growth. Effective
team management helps the organisation to create positive work culture among employees which
leads to increment in employee productivity and retention rate. Efficient team management
helps in overall development of the employee. On the basis of self-evaluation, I have realised

that I am weak in communicating and building good interpersonal relations with the employees. I
avoid delegating responsibilities over others which leads to create work burden on me (Helmold,
2020). I am also unable to motivate my team which creates inefficiency among them. To
overcome these weaknesses, I am trying to take feedback from my employees and trying to be
friendly with them so that I can communicate with them without any hesitation and can also
delicately work among them so that my work pressure would be relived. Team management give
me lost of opportunities, to develop my self and learn new things, because different people
having the different point views, so it give me chance to learn new things with different people,
Along with they also assist me to build my confident to giving my suggestion on grouping
activities.
Communication – Communication is an important element which enhances the internal as well
as external efficiency of an organisation and its employees. Effective communication among
employees helps in smooth working as they have clear exchange of thoughts and objectives
among themselves. Communication bridges the gap between the top management and their sub-
ordinates. On the basis of evaluation, I have realised that I am weak at communicating with
different types of audience. I avoid conversations with management and employees which is not
only affecting my personal growth but also is not able to provide the transparency between me
and the employees. To overcome these weaknesses, I am trying to convey messages in simple
and clear way so that employee could grasp it easily. After expressing myself I follow up with
my subordinates if they are facing any issues on regular basis, which has significantly improved
my communication skills and has built up my confidence to present myself in front of others.
Gibbs Reflective Cycle
This is the most popular models of reflections, in this model you express your views and
experiences, and what things you learn of your pervious experiences, it’s totally related to your
views and experiences (Orme-Smith and Spicer, 2018). They are leading the six stages which are
listed below:
Description- After complete my graduation, I doing research that what course are in demand, so
after sometime I get that business management are very popular it’s given lots of job
opportunities for my carrier, so I decide that I doing business management degree. I feel
confusing and nervous before studying this because it is new for me, but after start studying, I
enjoy this, I love to study this (van der Vleuten, van den Eertwegh and Giroldi, 2019). In my

class, our class teacher assigns the group assistance for the class and divide the group accruing to
their roll number. Along with my team mates choosing me as a leader, I refuse it but they force
me, so firstly I divide our work in different part and assign them, so that one person is not getting
whole burden, it is group activity, so we need to work accordingly.
Feelings- Before we start their work together, I realised that we have to cover lots of work on
time, but we don't have a sufficient time, so decide that we had been doing smart work, we
divided the work between us according to their interest. Because if the person doing those work
which n they like, so they complete more efficiently as compare their other work, so it is the best
idea I choice. We start group study together, so that we can help each other. Actually, I love this
because I feel so motivated and confident, I am like it helps me to evaluate myself, that I am
good on leading and I can manage groping activities efficiency and effectively.
Evaluation- After completing some work, I analysing and evaluating the things, that it goes in
proper manner or not, and I see that each member produced the good quality work and they try to
complete their work before deadline, we all are appropriate each other and I ask for their opinion
so that they don't feel bad. Along with I also analyse that, some members are not doing work
properly, they avoid and refuse all work, if anyone give them.
Analysis- I analyse that this activities approach saves us time, and also helps to build the team
work in their team, which is beneficial for our future growth. Along with these activities helps us
to develop the decision-making skill which give me more opportunities in my Carrera. Along
with I analyse that our team are not afraid to face problem they to solve it and also appreciate
each other when any one fell down.
Conclusion- I learned that when I decide to divide the work in different part, so we are
completing over work before the deadline, which is very good for our team. Teacher also
appreciates our team and give good marks too. Along they also giving one more task that we
have to present this in front of my class, actually this very tough for us. Because we all having
stage fear, but we encourage each other and motivate that, we can do this and give the
presentation. Staring we all are demotivated but after some time, we give very good presentation.
After his grouping activates, I analyse that I develop skills like I learn presentation skill,
leadership skill, communication skills and so on. This skill helps me top build my Career and
getting a job in reputed company (Sierra and Alcántara, 2019).

Personal Development Research & Planning
Volunteering- It helps me to give me more opportunities to practise and develop my important
skills which I used in my workplace, like teamwork, communication, problem solving, task
management and so on. It helps me provide a proper guidance and improve my knowledge skills,
which actually I require to improve, if I knowing my skills, then I am more cable to doing my
work in more effective way. Along with also capable to achieve my organisation goals and
improve my performance. Volunteer experiences helps me learn a good way about myself and
potential, which gives me chance to find out my strengths.
Internship- It is the best way to make me suitable for my future job sectors, that I must be
entering after completing my degree. Internship makes me and support me shaping my skills and
knowledge. It plays a very crucial role to giving me an insight for my working capital, and teach
me that, how its work and what tricks I need to applied in my job to improving my job
performance. Internship is a platform, which support me to improve my weaknesses and learn
something, and this is for my betterment.
Skills/Attributes
demanding
upgrading
Aim for
upgrading Steps for upgrading
Ways to
analysis
victory
Timeframe for
the development
Time
management
I am not
Good in
this, If I
want to get
better job
in future.
Then I try
to work on
it
When I start try to
improve my time
management, I face
difficulty to manage
them. But after sometime,
I realized that I see some
positive changes, I
myself, know I am more
focused and discipline in
my work.
If I want to
develop my time
management, I
will assure that I
daily check my
guidelines
issued to me
along with I
need to assure
that I done my
work on time,
and start mange
my time
according to my
12 to 16 months

workload, so
that I can handle
my work. Along
with I also want
to make proper
time table of my
daily schedule.
Communication I am able
to doing
effective
communica
tion, and it
is very
beneficial
for getting
the job, so
I need to
work on it.
To improve my
communication skills, I
decide that I try to work
on it, by doing some
activities which helps me
to build my
communication skills
(Kirca and Bademli,
2019).
To develop my
communication
skills, I will try
to make sure
that I enrol
myself in every
public speaking
and gathering
seminar and so
doing effective
communication.
Along with I
also start taking
part in debate
and conference,
so that I built
my confident, to
speak in
gathering and
improve my
communication
skills.
12 to 16 months

KATARZYNA GORCZYCA
PROFESSIONAL PROFILE
A dynamic, proactive and enthusiastic person, with considerable skills in sales and
administration, who enjoys being part of a productive and focused team and is able to plan and
apply initiative to independent tasks. Highly organized and efficient with genuine interest in
Business Management demonstrating the self-motivation and commitment. A confident and
persuasive communicator who responds to new challenges with drive and enthusiasm.
CAREER SUMMARY
August 2021- till present New Kings Road Dental Practice
General reception duties
Coordinating marketing & administration tasks
Preparing correspondence and documents
2015-2021 Property Management/Haus & Properties Limited
Providing general administrative and scheduling maintenance appointments
Inspection trips to contracted properties
Maintaining appointments diary manually
2012-2014 Personal Assistant/Ethos Medispa
Complete office management including all paperwork
Management of practitioners/doctor’s diary
Processing credit cards payments and tracking of bookkeeping

Scheduling and rollout of client communications and marketing
2009-2014 Account Manager Assistant/Christian Dior Global
Responsible for all administration duties
Organising beauty events
Coordinating events with personal shoppers
Providing first class customer service
2007 -2009 Office Manager/North Cyprus International
Responsible for all administration as well as PA duties
Maintaining and coordinating directors and staff diaries
Liaising with clients to book their inspection trips and viewings
Responding to individual queries
General accounting
Managing directly sales and administration staff
Responsible for stationary ordering and general stock levels
Handling responses to client complaints and feedback
2007 Business Development Executive/Global Grange
 Generating incremental sales and increase customer loyalty
 Identifying new chances and rapidly found relationships with new accounts.
 Proactively target fresh business chances with calibre through studying the market
 Establishing rising dealings with current customers to ensure the organisation to finding
all chances for profit generation from each account/customer.
 Developing an excellent knowledge of the local market and as a result implement a local
prospecting plan to develop new business.
 Assisting with, and participate in corporate hospitality and promotional activities where
required – internally and externally to the organisation.

2004-2006 Sales and Office Manager, Global Grange
 Responsible for all aspects of sales and marketing including promoting the club, building a
solid base of corporate clients and providing first-class customer service for existing clients
 Formulating an annual marketing plan proposal, generating weekly sales reports and
successfully achieving sales targets
 Undertaking a wide range of administrative tasks such as co-ordinating reception duties,
processing renewals and cancellations, and delivering presentations for clients
EDUCATION AND QUALIFICATIONS
 Evendine College - School of English for Foreign Students, London
 1993-1997 Samorzadowe Liceum Ogolnoksztalcace, Zgierz, Poland
 1997 -1989 Szkola Podstawowa nr 1, Zgierz, Poland
FURTHER SKILLS
Driving licence cat. B
Languages
 Fluent English
 Native speaking Polish
 Conversational Russian
_______________________________________________________________________________________
INTERESTS
I love interior design and really enjoy home decoration. I am also interested in fashion and I
often read personal improvement books to ensure I am constantly improving myself.

Conclusion
In this above report went into detail about the matter of own development. If any
individual person needs to attain their goal capably and successfully, so they need work on
services and information. If I need to improve my skills and knowledge, so it is essential for
doing those activities which supports me to enhance skills and these help me to build my carrier
and getting a better job. Along with it also help to grown their mind and self-develop my
inspiration. In this report it discusses that, business management degree supports the students to
develop their personal and professional skills. It also tells the weaknesses, which need to
improve, for their future Carrera and provide many chances to develop my learning skills.

References
Books and Journal
Avlaev, O.U., 2020. The role of social intelligence in personal development. JournalNX, pp.692-
698.
French, P.E. and Eskridge, R.D., 2021. Empowering the Female City Manager to Succeed: What
Role Does Mentoring Play in the Personal Development and Preparation of Women for this
Leadership Position? Public Administration Review, 81(4), pp.704-714.
Bachik, A.K. and Kitzman, M.J., 2020. The case for including personal development in
undergraduate psychology curricula. Scholarship of Teaching and Learning in Psychology, 6(2),
p.150.
Smith, C., 2019. Experiences of personal development groups: A research base. In Personal
Development Groups for Trainee Counsellors (pp. 50-61). Routledge.
Orme-Smith, A. and Spicer, J., 2018. Ethics in general practice: a practical handbook for
personal development. CRC Press.
Sierra, J.A.J. and Alcántara, A.C., 2019. The influence of the passionate teacher on students’
academic improvement and personal development. Estudios Sobre Educacion, 36, pp.31-51.
Kirca, N. and Bademli, K., 2019. Relationship between communication skills and care behaviors
of nurses. Perspectives in psychiatric care, 55(4), pp.624-631.
van der Vleuten, C., van den Eertwegh, V. and Giroldi, E., 2019. Assessment of communication
skills. Patient Education and Counseling, 102(11), pp.2110-2113.
Uzundag, B.A. and Küntay, A.C., 2018. Children’s referential communication skills: The role of
cognitive abilities and adult models of speech. Journal of Experimental Child Psychology, 172,
pp.73-95.
Ozyilmaz, A. and Taner, D., 2022. Communication skills shape voice effects in
organizations. The Service Industries Journal, 42(7-8), pp.606-629.
Van Weele, A., 2018. Purchasing and supply chain management. UK. Cengage Learning EMEA.
Helmold, M., 2020. Lean management and Kaizen. Springer international publishing.
(Avlaev, 2020) (French and Eskridge, 2021) (Bachik and Kitzman, 2020) (Smith, 2019) (Orme-
Smith and Spicer, 2018) (Sierra and Alcántara, 2019) (Kirca and Bademli, 2019) (van der

Vleuten, van den Eertwegh and Giroldi, 2019) (Uzundag and Küntay, 2018) (Ozyilmaz and
Taner, 2022) (Van Weele, 2018) (Helmold, 2020)