Skills for Learning in Care

This report focuses on developing personal learning skills in the healthcare industry and provides an action plan for further development. It also discusses stressors linked to healthcare managers and provides recommendations on coping strategies. The report emphasizes the importance of work-life balance and addresses issues faced by healthcare managers. It also highlights the need for resources in the healthcare industry.

SKILLS FOR LEARNING IN
CARE

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY ..................................................................................................................................3
Q. 1 Identification on strength and qualities to reflect on personal development and provide
action plan to further develop personal learning skills................................................................3
Q. 2 Identify two stressors linked healthcare managers and provide recommendation on differ
coping strategies...........................................................................................................................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Skills for care termed out as tool and resources that assist to support staff to take in
learning and development to carry out effectively and provide high quality care (Correia,
Gomes, and Dussault, 2020). Developing the academic skills is an essential part of undertaking
the successful study to enhance the future employability and capability skills. With help of
developing practical skills and this supports the enterprise and individuals to recruit, develop nd
lead their staff.
The present report is based on to undertaking the reflection on utilising the skills of
personal development and planning in different context relate to skills. Furthermore, report will
have the use of Kolbs cycle of learning to reflect on learning process. Also, study will identify
the two stressors associated with healthcare managers and provide recommendations on different
coping strategies.
MAIN BODY
Q. 1 Identification on strength and qualities to reflect on personal development and provide
action plan to further develop personal learning skills.
Kolb learning model termed out as one of the best known and widely used learning style
theories (Chen, Qian and Burström, 2020). This theory has holistic perspective that combines the
all experience, perception, cognition and behaviour. This is typically presented as four stage
process and these are outlined as-:
Concrete- After completion of medical course, I join internship in health care organisation.
During my training at the acute surgical ward, I came across many patients who wanted some
extra care. During the internship, I encountered with number of responsibilities in which
individual must adhere with skills such as culture awareness, professionalism, attention to detail
of patients, critical thinking, time management and communication. Once, there was a patient
who was admitted into the surgical ward with server abdominal pain and he also has been
diagnosed with small intentional substructure and he also being managed pre operative for
surgical intervention. At that night, i was on duty. So, he has called me while he is in server pain.
He has communicated in such a way that has really expressed that he was in server pain. To
assist him, I went to my mentor and ask to give him some pain killers as he is in server pain.
Instead of helping him, my mentor was asking me question as how do you know that he is in
server pain and what kind of the pain killed needs to given to reduce his pain. Lastly, I felt

embraced and eager to correct my mistakes. Afterwards, she came to me and explained to me
that as per the prescription he is one oral morphine 10mg 4 hourly and last dosage of it has
already been given. So, he would need a doctor to review to see whether he might need another
route and dosage she explains to me. With help of this, I came to know that in the medical
profession this is crucial to keep the critical thinking and must have idea about the each detail of
patients regarding his medical history. Also, I have realised that my communication skill was
effective as I went to my Mentor and talked about the situation. The another experience also
helped to enhanced my learning in medical professional (Snowdon, Sargent and Taylor, 2020).
Once, I was on duty in the noon shift and that doctor and my mentor left early due to some work.
Suddenly, one patients came and he was from some different culture. I monitored him and asked
to help him with his suffering. Due to cultural barrier, I did not understand what he wanted to say
so I was not able to diagnosed him properly. In order to cope up with this situation I called other
staff to check on him so that he could properly diagnosed. This incident let me know that I must
have good cultural knowledge so that I can attend each patients effectively. Thus, also came to
analyse that I have good problem solving approach to treat patients in supportive manner. I
handed patients to done other nursing rather than giving him some pain killer medicine. In this
case, I have undertaken good approach and this incident helped me to enhance my professional
skills.
Reflective observation- In thinking back on the experience, I started to realize that to what
extent my behaviour and reactions had an impact on this situation. Therefore, I realized that
being medical professional I must have critical thinking approach so that I could have acted
accordingly. This incident has helped me to be calm with the patients and show compassion as
well as how we adapted our care to address their individual needs. It has helped me to improve
my communication skill and to take the decision in effective manner. With the help of incident, i
came to know that I need to develop critical thinking and attention skills on particular incidents
must be enhanced. Prior to the Incident, I did not feel confident or experienced to deal with that
kind of the situation. I was very surprised while my mentor was asking me the question instead
of helping that patients. From the second incident, I came to know that I lack with the knowledge
of culture awareness and this can affect my working in the future. In both of the incident i have
analysed that I have some strength and weakness. I have analysed that I must have good
communication skills so that I can undertake the things in effective manner. With the help of the

both the incident, I came to know that I have both good and bad elements which led me to an
increased understanding of the service user experience. These both incident has helped me to
enhance my skills and also supports me to act professional in my medical profession.
Abstract conceptualisation- In order to improve my skills I must taken initiative to improve my
cultural skills and proficiency and this can aids me to work effective in the future. During the
internship, I have found out that propel who are having learning difficulties have struggle with
adapting to new situations that means that there is potential for problematic behaviour at time of
dealing something outside from the comfort zone. Hence, healthcare staff must be aware of how
to effectively interact with people who have leading disability and this can be aided with the
regular and valuable reflection (Avery, Schreier and Swanson, 2020). Thus, staff must render
the holistic care to the patients for addressing their needs. Thus, professionals must make the eye
contact, look, listen and allocate more time to be interactive and communicative. In order to
improve my problem solving approach to render best care to patient I must look over the each
matter and must try to tackle the patients in effective manner. This can lead me to develop the
better understanding that can assist to deal with the situation in better and effective manner.
With help of providing better care facilities the things can be done in the proficient
manner. In the medical profession, this is crucial to have the better communication skill so that
needs of the patients can be rendered in effective and efficient mode. Thus, all staff and patinets
must be abided with the professional standard that are required to treat the patients. In order to
enhance my skill relate with medical profession, I extended my training period so that I can
develop my self with more experience. Henceforth, the better training can help me to improve
my skills and also helps to enhance my employability skills. In this way, the care, compassion,
competence, courage and communication plays the crucial role to undertake the each things in
effective and efficient manner. On the other hand, I have also found out that the all kind of
practical experience in the nursing profession are not carried out effectively. Some of the people
are unprofessional about the experience and need of the some unexpected experience arrive to
the best of their ability. In the medical profession this crucial to have critical thinking approach
so that each thing can be done in efficient and proficient mode.
Active experimentation- In the above stage, I formed idea that how a medical professional can
enhance their skills with proficient learning. To be the professional and to render the best care to
patients this is crucial to adopt the holistic approach so that whole working can be conducted in

better and efficient mode ( Lucas, Olander and Salmon, 2020). I must say that Holistic care is
one of the effective model of caring that is believed to be the heart of the science of nursing.
Henceforth, this can be stated that holistic nursing needs to be practices in healthcare setting. I
have used this approach as this helps to lower down the cost and improve the quality in terms to
treating the illness of patients. Holistic healing is apart alternative medicine, complementary
medicine and interactive medicine is that physical health is not the necessarily the main focus. In
order to render the provision of the holistic healthcare with interventions aids to fosters an
individual person healing process. Also, I have analysed that strong working relation among the
healthcare professionals is one of the crucial things to carry out the things in proficient aspect.
Action plan-:
In order to undertake the future course of action in the proficient manner, I aim to be
more proactive in dealing with situation and to assist the people in more effective manner. To
render the better care practices to patients, the staff of the medical profession needs to deal with
stressed service user ensuring tat the information is passed on to relevant staff and intervening
when I believe that there is a risk to a service user health or mental well-being to an individual. I
need to enhance my communication skills so that I can able to render the best care to patients.
Thus, action plan to improve nursing practices are outlined as-:
Goals Actions Outcome measures Time Frame
1. To provide
transparent and
accountable culture of
safety and quality that
embodies professional
practice.
To develop the
efficient system that
aids to collect review
and communication on
sensitive data about
the patients and to
maintain safety of
data.
 To implement
the system that
can be utilised
to review and
promote
appropriate
inquiry.
 To take
effective steps
to encourage
the
accountability
for treatment
4 to 6 month
 To provide the
patient care
outcomes so
that effective

care can be
rendered.
 To execute the
processes and
system that
support
meaningful
partnership
with patient
cares.
and care of
patients.
2. Support staff to
demonstrate
measurable increase in
patient and family
centred care.
 To build a
team
facilitators to
support the
sustainability
of the staff
wellness and
compassionate
care
programmes.
The software needs to
be installed that aids to
demonstrate the use of
nursing sensitive data
to inform the better
patients care outcome.
2 to 3 month
3. To put the large
focus over the patients
full information about
the care practices and
to render them training
facilities.
 To undertake
the evaluation
of the patients
care initiatives.
 Establish
training and
development
plan to support
the
sustainability
 Promotion,
execution and
communication
of the learning
and
development
pathway for
staff.
 Sustainable
number of the
4 to 6 month

of the patients
care initiatives.
 To collect the
depth
information of
the patients
medical history
so that
effective
services can be
rendered.
trained
facilitator can
aids to
undertake the
practices
effectively.
Q. 2 Identify two stressors linked healthcare managers and provide recommendation on differ
coping strategies.
Health care professionals experiences workplace stress at the higher rates than the other
professionals (Parkes, Hyde and Milne, 2018). These are the stressors that is inclusive of
physical demands, management issues, lack of resources and also face the difficulties in facing
home and work responsibilities. Stress is termed out as negative with attending adverse
psychological and physiological changes leads to decrease productivity. Thus, two stressors
linked with healthcare managers are outlined as-:
Work life balance- The significance of work life balance in the healthcare industry plays the
crucial role. Healthcare practitioners are under the lot of pressure due to lack of skills and
training. Healthcare workers need to take the initiatives to set the boundaries and this ensure that
home life does not suffer (Schofield, Green and Creed, 2018). Thus, professionals needs to
maintain work life balance so that effective care practices needs to be rendered. For some of the
nursing and health care professionals, the pressures of work plays the great role and this balance
can often seem impossible to achieve. To have a healthy work life balance and this is crucial for
the mental and physical health.
Managers issues- Identifications of issues in the managerial working of the healthcare industries
plays the vital role to gain the competitive advancements. By the use of continuous education
and professional development can be helpful to accomplish the progress in meeting managerial

requirements and this aids to full-fill the needs of the future health care industry. If the working
of the health care is not systematically arranged then the working of the enterprise can be
affected in the huge context (Castle, Garton and Kenward, 2017). Thus, issues in context of the
managerial leads to Extremely face the complex health care organizations. Health care managers
needs to perform the complex manager responsibilities within the new model of health care delivery
and this also aids to manage the working within health care organisations.
Lack of resources- The health care organisations needs to have the effective resources to render the
best care practices to patients. Lack of resources can affect the profitability and productivity growth
of the enterprise in the huge context (Howard, 2020). Thus, man, labour, capital and technical
advancement are the crucial so that effective and efficient services can be rendered to patients.
Hospitals, clinics and other health care facilities must render the effective patient service through
doctor, nurse, technicians and other medical staff. These all are termed out as the crucial resources to
the health care sector. Thus, training facilities must be given with expert to interns so they can able to
develop health care ethics that can aids to develop them professionally.
On the basis of above report following recommendation has been given in order to render
the health care practices effectively and to manager performance in Health care sector. These are
outlined as-:
 The primary responsibility of the health care manager is to foster an environment that can
assist to provide crucial and quality health care services at the maximum profit. It aids to
determines the budget, order, administer payroll and benefits ( Kebe, Chiocchio and
Fleury, 2020).
 The health care enterprise must take the reasonable steps to determine the health care
requirements and this defines that how medical decisions impacts the procedures and
finances of their facilities and also conducts regular meetings with doctors, vendors and
patients.
 Health care manager must have the excellent leadership skills to motivate the employees
and train staff so that they can able to render the holistic care to patients. This aids to
undertake the better care services and also helps to conducts the medical working in
proficient aspect.
 Health care managers should have better communication skills so that they can able to
interact with other staff about the useful information. Thus, communication is one of the
crucial tool that aids to streamline the working in medical professional.

 Health care manager must taken the steps to understand and to execute the current
changes as per the trends and frame out healthcare laws, regulations and technologies.
This can be one of the effective way to render the best care practice to patients.
 Health care manager are have responsible authority as they works as to hire, train and
monitors the staff to work in professional context. They undertake consultation with
departments heads and medial staff to undertake their administrative task effectively.
Henceforth, they are also responsible to handle finances such as to create budgets and to
negotiate the insurance claims.
Henceforth, this can be stated that health care managers are under the tremendous
pressure to become more innovative, productive and accountable. Therefore, global health care is
entering in the most challenging era as there is continual changes in medical technology, digital
platform and also enhance the fiscal pressure that aids to create worldwide economic crisis.
Health service managers needs to take the reasonable steps to plan, directs, supervise and to
render the better healthcare practices.
CONCLUSION
Hereby, it can be concluded that skills plays crucial role in terms to manage the
professional career. With help of developing skills of an individual the professional competency
of an individual can be enhanced. The present report has outlined on to undertaking the reflection
on utilising the skills of personal development and planning in different context relate to skills.
Furthermore, report has covered the use of Kolbs cycle of learning to reflect on learning process.
Also, study has identified two stressors associated with healthcare managers and provide
recommendations on different coping strategies.

REFERENCES
Books and journals
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Castle, N., Garton, H. and Kenward, G., 2017. Confidence vs competence: basic life support
skills of health professionals. British journal of nursing, 16(11), pp.664-666.
Howard, K.N., 2020. Investigating the Health Information Literacy Knowledge of Health Care
Students as an Essential Next Step in Medical and Health Professional Training. Amarjeet
Kaur Sandhu. 12(1). p.122.
Kebe, N.N.M.K., Chiocchio, F. and Fleury, M.J., 2020. Variables associated with
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mental health teams. BMC Family Practice. 21(1). pp.1-11.
Avery, J., Schreier, A. and Swanson, M., 2020. A complex population: Nurse's professional
preparedness to care for medical-surgical patients with mental illness. Applied Nursing
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