Skills for learning in care

Skills for Learning in
Care
1

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
1. Kolb model of reflection and skill audit for analysing strengths and weaknesses..................3
2. Two stressors associated with healthcare manager and appropriate recommendations..........8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
2

INTRODUCTION
Healthcare refers a department and working area in which healthcare providers try to
improve health of people by making an effective use of skills and relevant knowledge (Hollnagel
and Braithwaite, 2019). This study is going to show importance of having knowledge relevant to
healthcare. It will also show requirement of some skills by which a healthcare provider can
provide better healthcare services to patients. All skills which this study will discuss include:
Empathy, critical thinking, an effective communication etc. By reflecting own areas of strengths
and weaknesses, an individual can improve their skills by using appropriate ways and with
Kolb's reflective model.
MAIN BODY
1. Kolb model of reflection and skill audit for analysing strengths and weaknesses
Health and social care refers an area or treatment of medical condition in health centres,
hospitals and in community. For providing effective health care services to patient and improve
their health, it is important to have several skills and knowledge of all diseases and ways to cure
them. In health care department, healthcare providers must posses several skills such as: critical
thinking, team working, effective communication etc. As per the Kolb's reflective model, we can
identify our own experience, strengths and weaknesses. Identification of own strengths and
weaknesses play an important role as it allows an individual to identify all those areas in which
they want to make improvement in order to accomplish goals (Kamis and Khan, 2019). As per
this model, we can identify all skills which are required and our strengths and weaknesses areas.
Concrete experience
In this stage, I can say that it is important to participate in a team for working on some
tasks and performing activities. By working in a team we can understand our strengths and
weaknesses areas and all those skills which we posses and which we need to improve. In this
context, I can say that I worked in several groups and team in healthcare department. While
working in team I identified that working in a team increase knowledge and skills of all people. I
found that by working in a team, my skills related to healthcare got improved (Schultz, McEwen
and Griffiths, 2016).
Reflective observation
It is the second stage, in which people identify all those areas of themselves in which they
are good and in which they need to make some improvement. Communication is one of the main
3

skill which is required in healthcare services and other department as well. For knowing own
skills and weaknesses, it is important to have effective communication skills by which we can
talk and interact with others. I found that active listening, verbal and non-verbal skill is vital in
healthcare. An effective communication skill allowed me to accomplish my goals and interact
with different nature of people (Morris and Donovan, 2019.). I also found that an active listening
skill allow people to analyse all informations in a detailed and effective manner which reduces
situation of conflicts.
Abstract conceptualization
It is third stage which refers a process of making sense of what has happened by
interpreting events and understanding relationship between them. In this context, while working
in a team and with my experience, I can say that I am good in critical thinking skills. Critical
thinking is an ability of thinking a situation and all other things in both positive and in a
negative manner. While, working in healthcare department I came to know that critical thinking
skills play a vital role. For providing better healthcare services, it is important for healthcare
providers to analyse each situation in both positive and in a negative manner. It helps them out in
making the best decision and improve health of patients. Improvement of health of patient
depend upon the treatment given by healthcare and an effective treatment requires an effective
analyses of patients' health situation. So, from this example, I can be say that critical thinking
skills play an important role in social and healthcare (Meyer, 2018).
In addition, I also analysed that team working and self management skills also play an
important role. I found that while working in than working individually increases knowledge and
skills by which we can provide better services to patients. It also develops relationship with
others. Self management refers an ability by which an individual direct themselves in a right
direction for accomplishing goals. In self management, we need to control ourselves and monitor
own activities as which skills we need to develop more and in which areas we are effective. Self
management is a combination of several skills such as: problem solving, communication, time
management, strengthening memory etc. With the help of self management skill, we can manage
condition of patients in an efficient manner. This skill also allow us to know about using
appropriate resources in a rightly manner and in an appropriate situation. It helps us out in
making the situation in our favour by focusing on self monitoring and controlling (Rawles,
4