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Small Business Enterprises Assignment - Cafe portrait

   

Added on  2020-10-04

15 Pages4425 Words40 Views
SMALL BUSINESSENTERPRISES
Small Business Enterprises Assignment - Cafe portrait_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1: Profile of company along with strength and weaknesses................................................11.2: Analysis of Cafe portrait business using comparative measure of performance............2TASK 2............................................................................................................................................32.1: Actions to overcome the identified weaknesses..............................................................32.2: Analysing ways from which existing performance can be strengthen and maintained. .42.3: New area for business expansion....................................................................................4TASK 3............................................................................................................................................53.1: Assessment of existing business objectives and plans....................................................53.2: Revised business plan to including proper changes .......................................................63.3: Action plan to implement the changes............................................................................7TASK 4............................................................................................................................................84.1: The impact of proposed changes on the business............................................................84.2: Planning for managing the changes in business..............................................................84.3: Monitor improvements in the performance of the business in a given time scale........10CONCLUSION..............................................................................................................................10REFERENCES .............................................................................................................................11
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INTRODUCTIONSmall business enterprises can be defined as a business entity where small group ofemployees work together for the purpose of providing satisfaction to customer by providingthem products and services. Small businesses are playing very vital role in the growth anddevelopment of the country. The one of the most important contribution of small business isgenerating employment opportunities and provide balance to the economy. The classification ofsuch type of organisation is done on the basis of number of employees, value of assets, Net salesand profit. The present report is about the Cafe portrait, which is considered as a small andmedium enterprise and located in Edinburgh. It serves tea, coffee, cake with the view of Scottishnational portrait gallery. Furthermore, this report covers the overall profile of the company.Along with this, proper actions are also discussed about overcoming the weak area of business.Overall the report is focused on the various aspect associated with small and medium enterprise. TASK 11.1: Profile of company along with strength and weaknessesThe Cafe portrait is famous for its traditional afternoon tea in an adorable setting. It issituated is Queen street, Edinburgh. Cafe portrait is operated by the organisation named Cafes byHeritage portfolio. The number of employees in the restaurant are around 22. Apart from themeal, visitor can have a look on the earliest depiction of European art which is hanging on theCafe walls. MissionTo provide hygienic food and qualityservice to the customersTo render services in most professionaland friendly mannerTo manage comfortable and healthyenvironment for customers (Williamsand Tsiteladze, 2016) VisionTo prepare branded, nutritious stir fryTo showcasing the European art tovisitors with a cup of coffee Strengths and weaknesses of Cafe portraitStrengthA well-known visitor’s place due toquality service for meals, cakes, teaWeaknessThe restaurant is located at only oneplace and authority are giving no effort1
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The afternoon tea is very famousGaining popularity because ofdepiction of European art on the wall ofrestaurant (Mwenda and Wachira,2015)Work under the umbrella of Cafes byheritage portfolio Organize large number of events suchas parties, camp fire and exhibitionsThe complimentary dishes which theyprovide are increasing the demand ofthe customer for particular dishSpecial offers for families, children andcouples and prices for the meals areaffordableA huge area of restaurant increases thelevel of comfortability for customers in expansionNumber of employees is less, workforce become impatient at the time ofoverload of workThe small work force makes customerangry sometimes as they are notattended on time and company fails tofulfill their missionLow number of employee are unable toprovide hygienic food in the peakseason The restaurant operates in singlebuilding, some time when the numberof customers increases the environmentis no longer remain peacefulThe popularity of restaurant increasesthe waiting line of customer 1.2: Analysis of Cafe portrait business using comparative measure of performanceThe analysis of business can be considered as using techniques from which effectivenessof business activities, services and operations can be determined. It is essential for small andmedium enterprises to timely analyse their business operations so that they can track the lopholes and can take corrective measure to resolve them (Khalique and et.al, 2015). The analysis ofCafe portrait using comparative measure of performance is discussed below.Operational analysisThe Cafe portrait is catering to food and restaurant sector. The business is highlydepended on the operational activities they performed to provide satisfaction to the customer. Formeasuring the performance level of business, comparison will be done with one of thecompetitor of Cafe portrait. Lantana cafe is one of the biggest competitor of Cafe portrait(Wynarczyk and et.al, 2016). Furthermore, the below table describe the employee performancelevel in both the restaurant in the end of year 2016:2
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