Business Process Management for Smart Shirt Pty Ltd

Running head: BUSINESS PROCESS MANAGEMENT
MPM701 – Business Process Management
Trimester 2, 2018
Name of the Student:
Name of the University:
Author Note

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BUSINESS PROCESS MANAGEMENT
Executive Summary:
The following report is regarding a case study of Smart Shirt Pty Ltd. It discusses regarding
the usage of concepts of BPM in order to make their business process of the organization
innovative. As a result, the analysis of the case study has been carried out and its outcomes
have been mentioned in the report. As-IS model is used for analyzing this case study. A
model named To-Be is provided that would help the company to develop their solutions. This
proposal is given for improving the operations of the company; it would also help in
developing unique methods for carrying out the planned business procedures in the company.

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BUSINESS PROCESS MANAGEMENT
Table of Contents
BPM and Strategy......................................................................................................................5
Justification for the BPM Approach......................................................................................5
Introduction to the Business Process Management................................................................5
Benefits of the Business Process management......................................................................6
Benefits in Business Strategies:.........................................................................................6
Benefits in Positioning:......................................................................................................6
Benefits in Structure:..........................................................................................................6
Value Proposition:..............................................................................................................7
Meaning of value chains and using BPM..............................................................................7
Strategy..................................................................................................................................7
Problem Analysis.......................................................................................................................8
Problem Identification............................................................................................................8
Problem 1: Messy Trays.....................................................................................................8
Causes:...............................................................................................................................8
Problem:.............................................................................................................................8
Consequences:....................................................................................................................8
Problem 2: Incorrect Delivery............................................................................................8
Causes:...............................................................................................................................8
Problem:.............................................................................................................................9
Consequences:....................................................................................................................9
Problem 3: Complains from customers..............................................................................9

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BUSINESS PROCESS MANAGEMENT
Causes:...............................................................................................................................9
Problem:.............................................................................................................................9
Consequences:....................................................................................................................9
As Is Process........................................................................................................................10
Process Flow Problems....................................................................................................11
Input/output Problems......................................................................................................11
Problems with controls and enablers................................................................................11
Project scoping diagram...................................................................................................11
Proposed Solution....................................................................................................................11
Business process architecture advice...................................................................................11
To Be Process.......................................................................................................................12
Description.......................................................................................................................12
To Be Process Diagram....................................................................................................13
Organizational Structure......................................................................................................13
Solution Considerations...........................................................................................................15
Redesign development stage................................................................................................15
Identification of the considerations..................................................................................15
Description of the significant considerations...................................................................15
Implementation of the proposed solution.................................................................................15
Identification of the considerations..................................................................................15
Description of the significant considerations...................................................................15