Soft Systems Methodology.

Added on - 16 Sep 2019

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Soft Systems MethodologyTraffic SystemStudent Name:Student ID:Course Name:Course ID:Faculty Name:University Name:
Table of ContentsIntroduction................................................................................................................................2Social Systems Analysis............................................................................................................2Intervention............................................................................................................................3Social Context........................................................................................................................3Political Context.....................................................................................................................3CATWOE Analysis and Root Definitions.................................................................................4Input-Output Diagrams..........................................................................................................4Root Definitions.....................................................................................................................5Conceptual Model......................................................................................................................7Comparison of Conceptual Models and Real World.................................................................8Analysing Feasible and Desirable Change.................................................................................9Taking Action.............................................................................................................................9Bibliography.............................................................................................................................11
IntroductionThe current paper is concerned with the use of Soft Systems Methodology on a trafficsituation. This has been considered based on the responses gathered from various localnewspapers. The Soft Systems Methodology was developed by Checkland which is used toinvestigate problem aspects that are unstructured (Checkland and Scholes, 1999). The reasonbehind using this methodology is that it helps in understanding how particular system shouldbe operating and the reason behind the same. The next few chapters will consider the TrafficSituation while considering the six roles. These roles helped in getting to the issues grapplingwith the local traffic condition. Considering the SSM, conceptual model has been developedand then compared with the real world situation. Based on the conceptual assessment,feasible and desirable change has been proposed followed by the actions to be taken. Finally,a conclusive remark has been given.Social Systems AnalysisThis section constitutes the first two phases of the SSM, namely, finding-out about thesituation and expressing the problem situation (Rodriguez-Ulloa and Paucar-Caceres, 2005).In the traffic situation case, various wardens active on the field were asked about the situationof the traffic and how much they are happy about it. The wardens have been considered asthose who are providing and protecting the traffic system. Then there are those who are usingthe system such as the pedestrians, the people driving the vehicles, and the cycle riders. Theinteraction led to the understanding that there exists some vague sense of challenges relatedto the traffic system or the management that need to be resolved. The following three aspectshave been shown to help express the problem situation:
InterventionAs an independent analyst, the role is to understand the problem and come up with ways thatcan help the decision makers make the right decision. The analysis is being performed withthe random people on the road featuring as the different actors such as the pedestrians,drivers, traffic wardens, and others. The client is the local authority whose goal is tounderstand the situation related to the traffic and come up with some ways that can resolveany underlying challenges. The goal is to alternative system that can help resolve the issues.Social ContextThere are various individuals who are involved in the assessment such as the pedestrians,drivers, traffic warden, and others. These people are mostly from the local community andare socially connected in some way or the other. Most of the people involved in the situationare the users of the system and only one, the traffic warden, act as the provider or protector ofthe system. Moreover, the local traffic authority is also in the picture as the one who makesdecisions that impact all the people involved in the situation. A good behaviour on the road isexpected from the individuals engaging in the commuting.Political ContextAs per the political context is concerned, the local traffic authority holds more power thanother actors in the picture. The local traffic authority has the power to mend the traffic rulesas deem fit to make or break the traffic flow. The power is directly exerted over the trafficwardens (TW) who then exert power on the individuals who are commuting. Theseindividuals are the users of the roads and other local facilities such as car parking, and others.Local authority is the entity that in a way make things happen. However, it can be stated thatthe coordination of the local users such as pedestrians and the drivers are required to ensure
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