Bug Tracking in Small Business Website using JIRA Software

Running Head: SOFTWARE BUG TRACKING
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SOFTWARE BUG TRACKING
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SOFTWARE BUG TRACKING 2
Introduction
In the current era where cybersecurity has become a threat to information systems, bug
tracking is a very important aspect in the development and deployment of IT systems. Bugs are
defined as the issues which arise in the design, requirement, specifications and coding of a
system that may lead to incorrect results. On the other hand, bug tracking is defined as the
process of capturing, reporting and managing errors and exceptions that occur in the software
development process. it is one of the most important steps of software development without
which the whole process is incomplete. For every project to maintain quality, save time and
resources, bug tracking is very important. Bug tracking entails two services: task management
systems and bug capturing tools. These two services work hand in hand to ensure that the
software delivered is of high quality, reduce the cost of development, smooth communication
among the developers, detection of software issues early enough and lastly to ensure that
customers or users of the system are satisfied. This paper describes how bug tracking will be
achieved in a small business website using JIRA software (Wright, 2016).
Description of JIRA Software
JIRA is Atlassian software that had been developed primarily as an incident management
tool and a bug tracking tool. The software provides complete recording, reporting and other
workflow related features. It integrates fully in different code development platforms, a feature
that makes it a perfect tool for developers (Wright, 2016). In 2003, tracking and management of
bug features were added to this software. Since then, it has kept expanding to help developers
track all the aspects of the software development process, from release management to backlog
grooming.