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Software Engineering Report - doc

   

Added on  2020-05-28

8 Pages1020 Words77 Views
Philosophy
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Running head: SOFTWARE ENGINEERINGSoftware EngineeringName of the StudentName of the UniversityAuthor’s Note
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1SOFTWARE ENGINEERING (A) Architectural model: System contextThe model is created for increasing the efficiency of the customer management anddigitize the feedback form for handling more data of the customer at a time. It is used for theidentification of the boundaries between the system and it demonstrated the entities that areinteracting with the system. The system context diagram is quite similar with the block diagramand used identification of the external flows between the system and the external entities.Customer Relationship Management SystemCustomer managementOffering ManagementProduct ManagementTransaction ManagementCustomer Feedback ManagementSalesman ManagementThe system context documents how the entire system interacts with external entities(systems and end users). It also defines the information and control flows between the systemand the external entities.
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2SOFTWARE ENGINEERING Architecture overviewContact CenterChannelsEbay, AMazonMobileSmartphone and TabletStoresPOS, KioskWebsitesmerchandisingContentInventoryCustomerSocialInsightSales & FullfillmentChannelApplication ServersAPIData and service integrationsWeb serversSupply Chain Management SystemData WarehouseSuppliersCustomerInformation ManagementSocialFacebook, TwitterThe architecture diagram is used for demonstration of the interoperation between thesystems at a high level. It is important for the development of the baseline interaction betweenthe actors and the systems. There are different alternatives of the system context diagram and thearchitecture interconnect diagram is the best alternative found. A business model canvas can beused for the for the development of the existing business model and its firm proposition,customers, finances and the infrastructure are user for aligning the activities for illustrating thepotential trade-offs.
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