software quality major change managment and testing software quality consumers change managment and testing Introduction 2 Content or intention of the paper 2 Research methods 3 Research philosophy 3 Research approach 4 Data obtaining methods 4 Data analysis methods 4 Findings of the paper 4 Issues highlighted 5 Conclusion of the paper 5 Conclusion 5 References 6 Introduction In software engineering, software quality philosophies described the desirable attributes of software products which are recognized as a significant part of the development of software. In this advanced generation, the use of software