Source and Use Information in the Hospitality Industry

You can work on the presentation it is a easy work 500 words is enough for this work

PROJECT 1
STAFF INDUCTION – MARRIOTT HOTEL
Diploma of Hospitality Management SIT50416
SITHIND002 - Source and Use Information in the Hospitality
Industry

Welcome
Congratulations on your appointment and joining us at
Marriott Hotel
This is a short induction presentation to cover:
 WHS(Work Health and Safety)
 Quality information sources
 EEO laws(Equal Employment Opportunity)
 Legislation
 Code of conduct

Workplace health and safety - WHS
Both employees and employers have a responsibility for
health and safety in the workplace.
Where can the new employee find information on WHS?
The information for employee WHS is found in training
courses, meetings at work and supervisors have the authority
for giving information.

 EEO(Equal Employment Opportunity) laws :
 This means that employers are not allowed to use different
characteristics for hiring or rejecting the candidate. This
suggests that employers cannot discriminate employees on
the basis of age, gender, religion, metal or physical
disability.

 Legislation that affects the Hospitality industry includes:
 Health and safety at Work Act 2015
 Hotel Association Act
 Food Act
 Supply and sales act

Ethics in Hospitality
Briefly describe what ethics are and how a
code of conduct helps staff to comply
Ethics are the regulations for conducting a
business and not conducting frauds, mistakes or
any other faults while operating within market.
A code of conduct is helpful for encouraging
various discussions of compliance and ethics. This
empowers employees for managing and handling
various ethical dilemmas.

Information Sources
Internal sources
 Policies and Procedures
 Staff rule book
External sources
 Advertisements
 Affairs and meetings
 Newspaper

Information Quality
 Discuss the need for accurate and reliable
information
There is need of accurate and reliable information
for managing the customers as well as employees
properly. If there is absence of reliable, accurate
and timely information then organizations and
people will be unable to make better decisions. In
this case, no one will make effective decisions.