This document provides a case study on spare parts planning and control in fleet companies. It covers topics such as current practices of the fleet department, effective inventory management and control, spare parts sales performance and tracking, risk assessment, and quality control management.
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Running head: SPARE PARTS PLANNING AND CONTROL 1 STUDENT NAME: STUDENT ID: TOPIC: SPARE PARTS PLANNING AND CONTROL (CASE STUDY) DATE: 10-06-2019
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SPARE PARTS PLANNING AND CONTROL2 Contents Introduction.................................................................................................................................................3 Current practices of the fleet department..................................................................................................4 Spare parts planning....................................................................................................................................4 Effective inventory management and control.............................................................................................6 Spare parts sales performance and tracking...............................................................................................6 Risk assessment in spare parts management..............................................................................................7 Quality control management.......................................................................................................................8 Effective project costing............................................................................................................................10 Recommended changes to meet strategic plan........................................................................................10 Conclusion.................................................................................................................................................11 References.................................................................................................................................................12
SPARE PARTS PLANNING AND CONTROL3 Introduction Spare parts management is an effective means to focus on the critical component in fleet companies. The right parts should be manufactured that will have a tremendous impact on society. For every organization, it is important to gain information related to spare parts management which is relative component to be discussed. There are various assets that are noted in terms of job-related tools and equipment. These need to be reviewed each and every time for the spare part management in a fleet company. Recently the major trends that are realized are to work on the technological impact that ensures inventory management in the fleet company. The inventory levels are controlled and are collected with an influence of trends in a fleet company related to the process of input and output which is greatly improved by many fleet companies. There is a whole great gesture that is revealed in terms of greater efficiencies addressed by the organization for better insight and condition in terms of fleet and spare parts management. Parts inventory management includes a variety of parts in fleets that stick to the common approach of spare parts management. The barcode inventory system, perpetual inventory system, and periodic inventory system are analyzed with the help of best practices that need to be reviewed in a fleet company. Spare parts management will help to optimize inventory levels, reduce part costs and streamline purchasing processes. The report presents the case analysis of a fleet company Air India while focusing on spare parts inventory management. Managing the spare parts inventory engages in a positive image of the organization. There is underachievement of goals if the spare parts inventory management is not effective. Spendings tend to be higher than expected and inventory improvement projects are initiated with the given information while considering the project costing and quality control management process. There are major issues that the company faces which are provided in detail, the recommendations for the issues are been observed in the report providing the detail of the three locations and the management of spare parts inventory. As a fleet manager, it is important to work on a strategic plan for encountering financial loses. Current practices of the fleet department During the meeting, the senior level management has observed that the company is facing several issues regarding the locations, spending on spare parts, storage spaces, truck breakdown and several issues regarding targeted approach. These need to be highly considered while
SPARE PARTS PLANNING AND CONTROL4 practicing spare storage and inventory, effective inventory management, spare parts sales performance, etc. The medium size airline company has more than 300 employees working in the head office and has three workshop centers. There are 300 registered trucks, 30, and 90 light vehicles that are operated in the organization. Each center has some of the other issues in terms of spare part management. There is a maintenance workshop that is observed in the business as such conducting vehicle servicing and other management issues are observed efficiently. The increase of a number of breakdowns in the truck, spending on spare parts, logistic department issues and storage spaces are the main issues that have been addressed in the fleet company. The issues need to be analyzed in terms of focusing on better options in spare parts inventory management system for the fleet company. There have been noticeable issues that are highly mentioned with the level of facing major issues and concentrating on the logistic department area (Driessen, 2010). The central offices are not properly connected as the company faces issues in courier department. The courier department does not work for the other company locations that seem to be addressed a major point of difference and a concern for the fleet company. This may lead to the underachievement of the growth and sustainable market position. The current spare parts are analyzed in the next operations and the company needs a specific operation working plan for the three locations that can salvage the major improvement in the financial position of the company. The financial status of the company offices is in loss every year from past 3 years. Spare parts planning Spare parts planning includes the working place capacity planning and resource capacity planning. This is the hierarchical planning framework that the business should consider for effective planning and control. The work orders and the demand for managing and maintaining the spare parts are essential to conducting that takes along with the capital assets to be maintained effectively (Ivanov, 2010). Capital assets are planned accordingly thereby the need of working on high-value capital assets is important to be understood with technical measures to be taken in the planning stage. There is a part of a work order that considers resource management and tends to start a system maintenance criteria for resources and assets to be managed in the fleet company. With the high-value capital assets, the fleet company always needs spare parts planning and maintenance. This will help provide the manufacturers and service suppliers to
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SPARE PARTS PLANNING AND CONTROL5 focus on products that are of high demand and consider the primary process of maintenance and control. Companies tend to ensure that the capital assets that are used consider the downtime process that results in lost revenue, customer dissatisfaction, and public safety hazards. If the planning process is not carried out, there are chances that the organization may face several issues regarding maintenance and control process (Wang & Syntetos, 2011). There is substantial growth of the company that highly maintains the organizational image with the help of managing the high-level capital assets. Airline companies highly tend to manage the capital assets with maintenance activities in maintenance organization which is largely responsible for maintaining the assets of the organization. Planning of resources and supply conditions are largely the major functions of the spare inventory control process which the technicians and experts are responsible in the planning stage. The maintenance logistics organization considers matching the demand and supply of spare parts that are highly focused to conduct maintenance. The capital assets of the organization largely contribute towards the operational process which includes minimizing the risk and downtime position of the organization. with the help of downtime recognition, the system is highly divided into several groups such as diagnosing the maintenance and delay of maintenance (Kazaz & Sloan, 2013). There is a high availability of sources that are considered and it helps to influence maintenance delay. Planning is effective at this stage as it serves the framework of an organization in terms of specific designs and spare part planning and control stage. There is a proper way to handle the spare parts maintenance and design that is focused on the basic components of the spare parts inventory process. To plan and to control the spare parts is a major method in a production environment that leads to the successful application of supply chain management. There is a framework guideline that influences the major focus on setting up the planning process and considering suppliers part to make sure the acquisition contracts are considered effectively with standardization guidelines. The standards of design and product planning are considered that are reliable and consider the standardization process effectively. There is a broader perspective that the framework plays an integral role in considering the policy change and control of spare parts.
SPARE PARTS PLANNING AND CONTROL6 Effective inventory management and control Effective fleet management is practiced as inventory capabilities are controlled that ensures that the cost cut measures are taken and improvement in maintenance quality is highly considered in the organization. Effective management is controlling the cost and ensuring high-quality maintenance. This is the key to gain profit in the business. It is important to focus on inventory and its quantity while managing the inventory as per the demand of the resources. Tracking inventory is the major set of the contribution that the organization considers. Quantity is the major component that is highly used in effective inventory management in which the initial inventory quantity is measured with a storage location (Van Weele, 2010). For the fleet company, that has several offices, the organization should control the storage locations and focus globally on separate steps to control the custom part locations and inventory management in the locations. Separate quantity of orders and reorder are highly acknowledged by the inventory management department. For the inventory management system, the manager needs to update the inventory quantity as an when required. The quantities are currently measured with the inventory resources that the fleet organization considers. The quantity dynamics should be updated automatically when a part of the work order is used by the locations. With effective inventory management, the inventory alerts and notifications are received by the manager as daily efforts will save time and money on calculating the inventory. Effective inventory management will help to manage the parts of the organization in bulk. Integrating the inventory features, the organization works on daily workflows and conducts an update of quantities of inventory used in the process. This will howsoever consider the print worksheet and deliver effective quantity as expected with the new inventory value system. Spare parts sales performance and tracking Spare parts tracking engages in working on an effective sales performance system. fleet management software is implemented with cloud product or standalone applications that help the business to consider optimal use of central platforms to be considered in the business. fleet management largely involves the discussion of a human interface device that focuses on vehicle’s data tracking such as speed, engine block, temperature, geographical location, direction and fuel level (Bijvank & Johansen, 2012). The spare parts used for the fleet management are
SPARE PARTS PLANNING AND CONTROL7 highly indicative used in the fleet companies to get the destination source and work on automated functions. There are fleet management sensors that are focused on the real-time approach and gets to focus the basis of fleet telematics setup on vehicles management. Fleet management software tracks the sales performance and ensures that the central platform is connected with the telematics software. FMS helps in tracking the vehicle data and spare parts used in the real-time approach that ensures the destination and in vehicle tracking. The trucks, fore lifts, and light vehicles are set up with a satellite GPS system and cellular networks. The secure servers and fleet management software is used for automated tasks that help in streamlining, connects vehicles, ensures driver safety and transportation and reduces the costs. This help in guaranteed fleet performance and work towards commercial drivers of change in the fleet company. Telematics is used in remote communication and supports the exchange of information in terms of central locations and connected diagnostics port. The information about telematics record tends to focus on onboard diagnostics and GPS results (Oner, Kiesm¨uller & Van Houtum, 2010). There are several modules of fleet management software that can be considered in the integrated hardware system by the fleet company. The electronic logging device is related to mobile apps and is a software that ensures different freight business operations (Basten and Van Houtum, 2013). There is a combination of hardware and software data that gains a different type of functionality. Routing, fuel management, driver’s management, vehicle management, security and safety measures, and shipment management are the major types of functionality that gain a combination of fleet management software. Risk assessment in spare parts management Risk management is the basic function helps in considering risk assessment in a fleet company for its spare parts inventory management. There are four basic functions that are considered in risk management such as risk identification, risk quantification, irks probability and risk response in spare parts management. Risk assessment includes the three functions of identification, probability, and quantification. With the help of these functions, the risk vigilance is identified. This is the recognition of risk condition and implementing several measures for risk response. Risk response is identified with the different types of risk and controlling the risk with different approaches. For the risk of fire in an airplane, the fleet company would make sure that a smoke
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SPARE PARTS PLANNING AND CONTROL8 detector works efficiently. Risk identification leads to a failure of tools and techniques that are used in the fleet company. Risk quantification requires a major event where risk is doubled and the downtime is costly to control the risk. A risk management process is involved in spare parts management while controlling the risk of fire, failure of tools and techniques or any other risk relating to the fleet company. There are steps to be followed by the fleet company in order to engage in the process and risk management system that mainly requires attention and time to increase the value of spare parts and holdings with the low cost involved in the organization for a better choice. A better choice of maintaining the tools and techniques and considering the importance of the supply of spares is adequately managed in the business. A minimum of assessment is considered which requires the basic investment process. In the first step, the specific spare parts are identified where risk is higher comparatively. The process is completely considered with the given risk with a spare part. It is next important for the fleet company to determine the machines, system, and process to be used in the plant for considering the analysis of breakdown. Breakdowns reduce the level of productivity thereby it is significant to identify the area of breakdown that may be critical in nature. In the third step. The environmental and safety measures are used for the risk that is identified that include trips, slips and falls in the safety catastrophe (Paterson, 2011). The sequences are converted in potential benefits that can be analyzed on the basis of loss of the organization to be the downtime effect system. spare parts repair is the next step in which the probability score gets increased while repairing the tools and systems that are expected. This may protect the organization from potential failure and can gain a current interest in understanding the sequence of risk assessment and applying risk strategies. Quality control management Establishing the quality control system in the fleet company is a major initiative that an organization takes in order to be safe from costs and improve the level of asset management. Quality control management comes with personal efforts, invested funds and time for implementing quality control process in the organization (Burns, Benton, Ruml, Yoon &Do, 2012). The proposed goals and directions are addressed while implementing the quality control
SPARE PARTS PLANNING AND CONTROL9 system with a rapid return on investment. Without access to the integrated asset techniques, the maintenance management and quality control efforts do not have major control over the system fully functional measures are taken in terms of the integrated asset management system. Quality control functions need to have service management performance records for effective service that enables easy and rapid accumulation of information that relates to specific jobs and compliance systems with globally recognized standards. Quality control is an initiative made by organizations to consider asset management and compliance strategy. The quality efforts are addressed with the recognized ISO certification with an organized digital cloud data network. Quality control leads to controlled risk factors, enhanced services, and level of productivity, verified quality compliance, sustainable organizational improvements and superior effectiveness achieved with organizational goals. The core of reliable services and quality control services are addressed with direct control over the coordinated goals. Establishing quality control standards involves basic components. The three basic components are direct insight towards fleet scheduling, coordinated asset availability, and control over several aspects of fleet management. For the integrated ISO compatible management program, there are several basics that are needed in the quality control management system. Controlled risk factors are the major emphasize that ensures that the ROI would tend to reduce the costs with increased performance on safety measures. The cost savings are largely enjoyed by the organization with fewer operational costs and faults in the organization. The reputation and image of the organization are achieved with the socially conscious state in providing efficient management and goods and services. An enhanced nature of the increase in productivity is observed as the organization has an ability to exceed the level of perception and consider an applied asset management technology with the performance standards as mentioned. The ISO 55000 tends to verify quality compliance which is effective in the business and integrates an asset administration process. The control program and the evidence of current statutory measures are taken in lieu of the QC requirements in the fleet company. Effective project costing Project costing is the major structure that the organization focuses on while introducing a quality control plan or safety approach plan for spare parts management. It is important to organize the structure in a way that the cost of management is reduced and the major advantage is achieved
SPARE PARTS PLANNING AND CONTROL10 with effective action plan taken with systematic approach (Alvarez, van der Heijden & Zijm, 2013). The cost modeling technique can be used for effective control of the guiding principles that are set to capture the relevant items in the techniques. The cost modeling technique is efficiently applied still the offices in other locations are handling a high cost over the spare part management. This is the key responsibility that is taken to take initiative to focus on managing the cost and considering a cost estimation that best suits the project management in handling spare parts management and inventory control. This is a challenge for the organization in applying the cost modeling technique effectively in the real world phenomenon to set a construct and consider symbolic models for specific system behaviors. This helps in building the project costs of handling spare parts management (Sheopuri, Janakiraman & Seshadri, 2010). The cost model is controlled effectively with software application structure with a thematic concern in focusing on cost performance and considering cost consumption with a particular budget to address the overall cost to be managed depending on the need of spare parts and inventory management. Recommended changes to meet strategic plan A strategic plan is made to effectively focus on spare parts and inventory control system in the fleet company. Organizations largely focus on supply chain and location of a warehouse that is determined in terms of distinguishing the importance of spare parts management. Maintenance spare parts planning It is important to have a good maintenance framework plan that determines the effective planning and control system. the process and the major decisions are used in controlling the management plan is presented with mutual connections. There are several different processes that lead to a decision level of consideration of spare parts management. Strategic and tactical decisions need to be made by the fleet company to focus on effective decision-making skills. This is an operational decision level strategy that works with assortment management (Zarybnisky, 2011). Assortment management is introduced in the organization to focus on spare parts management. The technical information is largely considered and emphasized for including the decisions to focus on defining the spare parts assortment, gathering parts for assortment and
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SPARE PARTS PLANNING AND CONTROL11 gaining information in terms of assortment parts with the technical information that best suits the company requirement. Inventory management Effective inventory management technique will help the organization to consider spare parts management while managing and purchasing the orders to use effectively. Inventory capabilities are introduced for effective consideration of inventory management. This will help in improving maintenance quality and will lead to safety measures for the fleet company (Cho, 2011). It is important that the organization should manage the storage locations that are provided as it will gain control over the headquarters and other office management strategies for custom part locations. There is a separate quantity management category that will provide effective management in terms of spare parts management, trucks, light vehicles, fork lights, etc. Control over the cost is possible in spare parts management with demand and supply condition. Conclusion Effective fleet management and spare parts planning need to be continued by the fleet company (Air India) to focus on reducing the cost and increasing awareness about improving spare parts management and risk analysis. There is a risk assessment that helps in controlling the risk on the dedicated approach of considering organizational specific. In several organizations, the major focus is on project control that leads to driving new policies and framework. An effective standard of controlling spare parts management will help to consider a dedicated approach towards using effective policy that ensures organizational objectives and considers the growth in the organization. Effective rules and policies will help in focusing on the major aspects of spare parts planning, control, management, quality controls, etc. The fleet company considers all these aspects with effective consideration of the recommendations provided and approved the level of projects that help in health and safety programs. The fleet management programs and management tools are an integral part of the control measures taken in order to encourage accountability and cost control systems.
SPARE PARTS PLANNING AND CONTROL12 References Alvarez, E.M., van der Heijden, M.C., & Zijm, W.H., (2013). The selective use of emergency shipments for service-contract differentiation.International Journal of Production Economics,143:518–526. Basten, R.J., and Van Houtum., G.J., (2013). System-oriented inventory models for spare parts. Working Paper, Twente University. Basten, R.J.,van der Heijden, M.C., & Schutten. J.M., (2011). A minimum cost flow model for level of repair analysis.International Journal of Production Economics,133(1):233–242. Bijvank, M., and Johansen, S.G., (2012). Periodic review lost-sales inventory models with compound poisson demand and constant lead times of any length. European Journal of Operational Research,220:106–114. Burns, E., Benton, J., Ruml, W., Yoon, S., & Do. M.B., (2012). Anticipatory online planning. Proceedings of the Twenty-SecondInternational Conference on Automated Planning and Scheduling (ICAPS’12). 333–337 Cho. P. Y., (2011). Optimal scheduling of fighter aircraft maintenance.Master’s thesis, Sloan School of Management,Massachusetts Institute of Technology. Driessen, M.A., Arts, J.J., Van Houtum, G.J., Rustenburg, W.D., & Huisman. B., (2010). Maintenance spare part planning and control: A framework for control and agenda for future research.Beta Working paper 325, Eindhoven University of Technology. Ivanov. D., (2010). An adaptive framework for aligning (re)planning decisions on supply chain strategy, design, tactics and operations.International Journal of Production Research, 48(13):3999–4017. Kazaz, B., T. W. Sloan. (2013). The impact of process deterioration on production and maintenance policies.European Journal of Operational Research227 88–100. Oner, K.B., Kiesm¨uller, G.P., & Van Houtum. G.J., (2010). Optimization of component ¨ reliability in the design phase of capital goods.European Journal of Operational Research,205:615–624.
SPARE PARTS PLANNING AND CONTROL13 Paterson, P., Kiesm¨uller, G.P., Teunter, R., & Glazebrook. K., (2011). Inventory models with lateral transshipments: A review.European Journal of Operational Research,210 (2):125 – 136. Sheopuri, A., Janakiraman, G., & Seshadri. S., (2010). New policies for the stochastic inventory control problem with two supply sources.Operations Research, 58(3): 734–745. Van Weele. A.J., (2010).Purchasing and supply chain management. London: Cengage, 5th edition, 2010. Wang, W., & Syntetos. A. A., (2011). Spare parts demand: Linking forecasting to equipment maintenance. Transportation Research Part E:Logistics and Transportation Review, 47(6):1194 – 1209, 2011. Zarybnisky. E.J., (2011). Maintenance Scheduling for Modular Systems - Models and Algorithms. PhD thesis,Sloan School of Management, Massachusetts Institute of Technology.