Social, Legal and Ethical Issues of Speech and Automated Systems in Business

Professional topics for business
Banking industry Case Study
OCTOBER 6, 2018

Table of Contents
Introduction...............................................................................................................................................2
PART ONE................................................................................................................................................3
Social media and Speech.......................................................................................................................3
Hate Speech and its Ethical Issues....................................................................................................4
Social, Legal and ethical issues associated with hate speech...........................................................4
Free speech and its Social, Ethical and Legal Issues...........................................................................6
Applications of Automated Systems and algorithms by States..........................................................7
Facial Recognition and Algorithms like AI......................................................................................7
Ethic, Legal and Social Issues of Face Recognition Application....................................................7
Algorithms AI applications...................................................................................................................8
Part 2..........................................................................................................................................................8
Issues and Errors Associated with the mentioned financial institutions...........................................8
Commonwealth Bank........................................................................................................................9
NAB....................................................................................................................................................9
VISA Company......................................................................................................................................9
Social, Legal and Ethical Issues of Systems failures.........................................................................10
Recommendations by developers in cases of such Failures..............................................................10
Information Technology Issues in Finance........................................................................................11
List of References......................................................................................................................................12

Introduction
In the current state of technology much has been achieved in many ways. Technology in the
current world has inspired many in all ways through where people can do things while seated at
home. There are many ways through which people can use technology in conveying messages
Many technology platforms which have been created have been as a result of bringing the globe
closer, easy interaction and friendly platforms where people can interact in all ways all the time
in a way that is reliable and much more showing some availability to all who use it. There are so
many trends which have been registered each and every day which have resulted to many people
having interaction chances and much more being able to socialize in different platforms even in
situations when they are not close to each other.
Many people are using internet as well as the technology in making their end meets.
Technologies such as the use of social media has greatly influenced the way people interacts.
Social media platforms has ensured that people can interact in all ways thus creating an
environment that is conducive. Developers and programmers has been on the frontline in making
sure that the users of such social media platforms are happy and that they enjoy the use of such
platforms.
Social media is a very big platform that has helped many in making the world a better place in
making conducive interactions to be achieved everywhere at any time. It has brought people
together in all aspects in that they can now be able to express themselves in so many ways and
thus being brought together as one family through such platforms. There are so many platforms
which are widely used such as SMS, WECHAT, WhatsApp, Facebook, Instagram and Twitter
among others. One can use such platforms in expressing one’s ideas and opinions so that one can
be heard by many people or a specific audience can get the message at the expected time. It is a
platform that has helped many in portraying the extensions and personalities of an individual.
One can use social media in expressing their views, interests and ideas thus leading to a person
showing who he or she really is. Social Media has helped to create a platform where one can be
creative and much more aspiring the listening or the active audience as they support what one
posts by replying back through comments or liking one ideas in all ways.
Social media can be used as a platform of interaction, however in many aspects it has been used
in building the way people relates while in other cases it has been seen as a tool to bring hatred

to people of the same ethnic or even race which may depend on the posted message. The reason
for its negative and positive impacts of using social media being mentioned is because of such
issues that has escalated such as racism, gender discrimination and much more tribalism thus
resulting to people disregarding the concept of using such platforms. People have felt that they
really need to have a lot of sense to the way they express themselves and the way their speech
are used over the networks which are online in all aspects (Peser, 2012)..
PART ONE
Social media and Speech
There are so many opinions that has been concluded with regards to the usage of social media
platforms and with this ideas people have highlighted so many ideas with regards to the correct
usage of internet in the society. Using of social media is not a problem but the way it is used that
where the problem comes in. The usage of a platform is expressing the way people relate and
much more the reactions after a certain post has been confirmed by the audience. There are
different types of speech depending on what one want to portray to the targeted audience. The
two major types of speech are free and hate speech which are always known by the person
sending the post and the way people reacts against or towards such message after it has been
read. The following are some of the recent scenarios through which social media has been
applied to disuniting people globally.
1. The first and recent example is that one of Paris in France where there was a terror attack
which was very terrible in that many people ended losing their lives. The situations was
so immoral that the terror was associated to Christianity and Muslims rivalries which led
to over 70 people dead. The terror attack was taken with a lot of considerations in the
social media where some people used the social media platforms to wish the deceased
families message of condolences while those in hospitals were wished quick recovery .
The bad thing was that there was another group that supported such acts and said that the
deceased deserved such hence creating tension all over the country and thus termed as
hate speech.
2. The other example was in United States of America in Missouri where inside the campus
there were rivals between the different races that is the white Americans, America Blacks