Sport Clubs and Facilities Management: Manly Pool

This report analyzes the risks associated with the Manly Pool sports facility and provides suitable risk mitigation strategies. It also discusses the facility's features and the new strategic plan for attracting more youths to join the swimming lessons.

Running Head: SPORT CLUBS AND FACILITIES MANAGEMENT
Sport Clubs and Facilities Management: Manly Pool
Name of the Student
Name of the University

1SPORT CLUBS AND FACILITIES MANAGEMENT
Table of Contents
Introduction......................................................................................................................................2
About the Facility............................................................................................................................2
Risk Analysis Matrix.......................................................................................................................3
Definition and Discussion of the Risks...........................................................................................6
Risk Mitigation Strategies...............................................................................................................9
Conclusion.....................................................................................................................................12
References......................................................................................................................................13
Appendix........................................................................................................................................15

2SPORT CLUBS AND FACILITIES MANAGEMENT
Introduction
The chosen sports club is Manly Pool, which is located in Brisbane, Queensland. This
swimming facility is located on the foreshore, adjacent to Marina and was first developed as a
relaxation resort for the tourists. However, it has now been turned into a swimming training
facility in which people from various ages are trained in various swimming courses. It is a
privately controlled facility that makes earnings from the payments made by the people who join
various swimming courses in this facility.
In this report, the sports facility will be analyzed and the risks associated with the
organization will be analyzed and discussed. Furthermore, suitable risk mitigation plan will also
be developed.
About the Facility
This facility was mainly developed as a relaxation resort for tourists but now, it has been
redeveloped into swimming training facility as well. In this facility, there is a wading pool with
play features for the kids and a 25 meter outdoor pool with ramp and waterslide. This pool is
used for the training purposes and there are mainly four different types of training taught here:
Aqua
Masters
Swimfit
Mini/Junior Squad

3SPORT CLUBS AND FACILITIES MANAGEMENT
Now, Manly Pool wants to implement a new strategic plan in which the target to attract
more youths of the country to take part in the swimming lessons. The strategic plan also includes
upgradation and heating of the swimming pool and as also there are plans for further expansion
once sufficient profits are earned from the swimming training programs. The company also looks
to recruit highly skilled human resources and reduce the staff turnover that is a significant
problem from quite some time.
Risk Analysis Matrix
There are several risks that may occur while implementing the new strategic plan for
Manly Pool. These risks must be analyzed and mitigated without delay in order to prevent any
negative impact on the business of the organization. Some of the major risks associated with the
strategic plan of manly pool are discussed in detail below in the form of a risk analysis matrix.
The risk analysis matrix is developed as follows.
Risk Name Likelihood Severity Risk Rating Mitigation
Strategies
High Employee
Turnover Rate
Almost Certain Major Extreme Pay sufficient
wages to the
employees along
with flexible work
hours and other
benefits (Yeh et al.
2014)
No Expansion
Space for the Pool
Likely Moderate High Purchase adjacent
land areas to

4SPORT CLUBS AND FACILITIES MANAGEMENT
expand the overall
facility
Chance of Illness
of the Swimmers
due to Old Heating
and Filtration
System
Almost Certain Major Extreme The old systems
must be repaired
and upgraded for
better efficiency
Hike in Price of
Oil Needed for
Heating the Pool
Possible Moderate Medium Use electric
heating system to
avoid oil costs
(Liguori et al.
2014)
High Costs of
Implementation
Almost Certain Major Extreme Procure a suitable
sponsor who will
fund for the
project
Lack of Medical
Collaboration
Likely Severe Extreme Set up medical aid
centre at the
facility and recruit
first aid providers
and doctors who
will provide
medical support in
emergency cases
(Marcelino-Sádaba

5SPORT CLUBS AND FACILITIES MANAGEMENT
et al. 2014)
Market
Competition
Almost Certain Major Extreme Upgrade the
facility from time
to time and
provide special
training packages
at discounted
prices to attract
more customers
and survive market
competition
(Hopkinson 2017)
Legal Risks Unlikely Severe Medium Ensure all
expansion and
operations places
are as per the legal
rules and
guidelines and
gain license from
the local council
before proceeding
with the project
Social Risks
Regarding
Purchase of
Adjacent Land
Possible Minor Medium Go through
detailed legal
process and
provide sufficient

6SPORT CLUBS AND FACILITIES MANAGEMENT
Properties compensation for
purchase of the
adjacent land that
will be used for
expansion of the
facility (Cagliano,
Grimaldi and
Rafele 2015)
Lack of Interest
from the Youth
Unlikely Moderate Medium Advertise the
benefits of
swimming on
health among the
youth so that they
become interested
in swimming and
join the facility for
training
Definition and Discussion of the Risks
Based on the risk analysis matrix, the risks are defined and discussed in detail as follows.
Risk
Category
Risk Name Definition and Discussion

7SPORT CLUBS AND FACILITIES MANAGEMENT
Internal High Employee
Turnover Rate
Employee turnover rate is defined by the number of employees
who leave these existing posts in the organization due to a variety
of reasons like resignation, termination, transfer and others (Harris
2017). Turnover rate increases with the increase in the number of
employees leaving the organization. Currently, the employee
turnover rate at Manly Pool is extremely high.
Technical
No Expansion Space for
the Pool
As evident from the analysis of the facility and the new strategic
plan, it has been found that there is not sufficient space inside the
facility for the expansion purpose (Bowers and Khorakian 2014).
Thus, if the expansion is not possible at all, the new strategic plan
will not feasible and the expected benefits cannot be earned.
Chance of Illness of the
Swimmers due to Old
Heating and Filtration
System
The heating and filtration system are old and not functional
properly and hence, the water in the pools contain harmful
chemicals and germs. As a result, there is a high chance of the
swimmers to get sick while swimming (Zhao, Hwang and Phng
2014). The children are more prone to this sickness as they are
more affected by the harmful germs and chemicals.
External Hike in Price of Oil
Needed for Heating the
Pool
Oil is used to run the heating machines that are used to heat the
water in the pool (Pritchard and PMP 2014). However, with
considerable increase in the price of oil in the international market,
the company may not able to cope with the expenses for heating of
the pool.

8SPORT CLUBS AND FACILITIES MANAGEMENT
Financial High Costs of
Implementation
The entire project plan involves a large number of activities
including expansion, technical upgradation, recruitment of skilled
staffs, new medical facility and others (Kerzner and Kerzner
2017). All these activities will incur a huge amount of cost that the
company cannot afford unless there is a suitable sponsor who will
provide funds for the project work.
Medical Lack of Medical
Collaboration
Sufficient medical collaboration is not available at the moment and
hence in case of emergencies, the affected people need to be
transported to a distant hospital that involves a lot of time and
manpower.
Market
Market Competition
Several new swimming resorts and training sessions are rapidly
growing up in the nearby areas and hence, the market competition
is constantly increasing for Manly Pool (Carvalho and Rabechini
Junior 2015). Thus there is a risk of losing business if the
company cannot continue to attract more people to join.
Legal Legal Risks
Legal risks appear when the project is not aligned with legal
standards and guidelines associated with that specific area of
business or there is not sufficient license for the company to
undertake the project and continue the business after the project
(Bowers and Khorakian 2014). This is caused when there is not
proper awareness regarding the laws associated with the business
and hence, it can incur hazardous consequences like project
shutdown, legal action, monetary penalties, imprisonment and
others.

9SPORT CLUBS AND FACILITIES MANAGEMENT
Social
Social Risks Regarding
Purchase of Adjacent
Land Properties
Due to land ownership by various people in the adjacent areas, the
company may not able to acquire and purchase the required
amount of land area. Thus, it will not be possible to expand the
facility further as per the project plan.
Lack of Interest from
the Youth
The purpose of this project is to attract more young people of the
country to come forward and take part in the swimming training
lessons that will not only help them become more sporting but also
gain fitness significantly (Hopkinson 2017). However, it is
possible that most of the youth may not be interested in swimming
at all and many of them will only come to the facility for
relaxation purposes. This will significantly hamper the business of
the company.
Risk Mitigation Strategies
The risk mitigation strategies are explained below in the following table.
Risk
Category
Risk Name Mitigation Strategies
Internal High Employee
Turnover Rate
The only way to reduce the high employee turnover rate is to
enhance the employee satisfaction. This can be achieved by hiking
the employee salaries (within a reasonable range), providing
benefits like holidays, promoting employee team refreshment
activities during the off days, developing flexible work hours and
others (Liu, Meng and Fellows 2015).

10SPORT CLUBS AND FACILITIES MANAGEMENT
Technical
No Expansion Space for
the Pool
The current facility will not support any expansion as there is not
any extra space available. Thus, it is advisable for the company to
purchase adjacent land areas in order to expand further and deploy
more and bigger swimming pools for competitive swimming.
Chance of Illness of the
Swimmers due to Old
Heating and Filtration
System
The first recommended action is to repair the heating and filtration
systems for short term fix. However, this is not a permanent
solution as there will be frequent maintenance and repair works
necessary (Sadgrove 2016). Hence, it is recommended to purchase
new technically updated heating and filtration systems that will
require high costs of implementation but lesser maintenance costs.
Moreover, these new systems will be much more efficient than the
current old systems.
External Hike in Price of Oil
Needed for Heating the
Pool
Oil powered heaters are expensive in nature and also produce
pollution. Hence, it is recommended for the company to purchase
new electric powered heaters that are highly efficient, cheaper and
does not create any kind of pollution. Moreover, electric power is
already available at the facility and hence, the company will not
have to spend extra for fuel.
Financial High Costs of
Implementation
It is evident from the analysis of the project plan that the company
will not be to afford the high costs required for the new proposed
strategic project (Espinoza 2014). Hence, it is recommended for
the company to find a sponsor who will provide sufficient funding
for the project. The sponsor funding can be requested on phase to
phase basis depending on the expenses encountered by the
company.

11SPORT CLUBS AND FACILITIES MANAGEMENT
Medical Lack of Medical
Collaboration
It is recommended to set up a medical aid room within the facility.
In this room, several immediate aid volunteers can be recruited
who will be trained to assist in providing first aid to the people
falling sick or facing accident within the swimming pools.
Market
Market Competition
It is important for the company to be competitive in the market to
avoid the rival organizations that are growing up at fast rates (Wu,
Chen and Olson 2014). In order to achieve the competitiveness,
the company should be technically updated, there should be skilled
trainers and the course rates should be cheap compared to the rates
in the rival organizations.
Legal Legal Risks
It is advised for the company to apply for swimming training
license before proceeding with the project. Furthermore, the
company should hire legal personnel for supervising the legal
aspects of the project.
Social
Social Risks Regarding
Purchase of Adjacent
Land Properties
The land purchase process should be done through appropriate
legal streamlines and the benefits of expansion of the swimming
facility must be made known to the owners of the land that will be
purchased (Tomanek and Juricek 2015).
Lack of Interest from
the Youth
Advertisements using social media, digital media, leaflets and
hoardings can be undertaken in order to attract more youth of the
country to join the swimming training and activities. Referral
system can be introduced in which the existing trainees will be
able to refer their friends for joining the training sessions.

12SPORT CLUBS AND FACILITIES MANAGEMENT
Conclusion
Finally, it can be concluded that the proposed strategic project for Manly Pool has a large
number of risks that can threaten to stop the project in its tracks. Hence, it is important to address
all the risks before the project can be initiated. In this report, a number of risks associated with
the project have been highlighted including internal, external, technical, legal, financial, social
and others. All of these risks have been discussed in detail and it has been found that most of
these risks can cause disastrous outcomes for the project. Hence, in order to avoid these risks,
suitable mitigation measures have been suggested and discussed in detail. These recommended
mitigation solutions will be able to stop the impacts of the risks but at the same time, these
mitigation measures also require suitable strategic plan for implementation.

13SPORT CLUBS AND FACILITIES MANAGEMENT
References
Bowers, J. and Khorakian, A., 2014. Integrating risk management in the innovation
project. European Journal of innovation management, 17(1), pp.25-40.
Cagliano, A.C., Grimaldi, S. and Rafele, C., 2015. Choosing project risk management
techniques. A theoretical framework. Journal of Risk Research, 18(2), pp.232-248.
Carvalho, M.M.D. and Rabechini Junior, R., 2015. Impact of risk management on project
performance: the importance of soft skills. International Journal of Production Research, 53(2),
pp.321-340.
Espinoza, R.D., 2014. Separating project risk from the time value of money: A step toward
integration of risk management and valuation of infrastructure investments. International
Journal of Project Management, 32(6), pp.1056-1072.
Harris, E., 2017. Strategic project risk appraisal and management. Routledge.
Hopkinson, M., 2017. The project risk maturity model: Measuring and improving risk
management capability. Routledge.
Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Liguori, G., Capelli, G., Carraro, E., Di Rosa, E., Fabiani, L., Leoni, E., Marensi, L., Napoli, C.,
Pasquarella, C., Spica, V.R. and Canossa, C., 2014. A new checklist for swimming pools
evaluation: A pilot study. Microchemical Journal, 112, pp.181-185.

14SPORT CLUBS AND FACILITIES MANAGEMENT
Liu, J., Meng, F. and Fellows, R., 2015. An exploratory study of understanding project risk
management from the perspective of national culture. International Journal of Project
Management, 33(3), pp.564-575.
Marcelino-Sádaba, S., Pérez-Ezcurdia, A., Lazcano, A.M.E. and Villanueva, P., 2014. Project
risk management methodology for small firms. International journal of project
management, 32(2), pp.327-340.
Pritchard, C.L. and PMP, P.R., 2014. Risk management: concepts and guidance. Auerbach
Publications.
Sadgrove, K., 2016. The complete guide to business risk management. Routledge.
Tomanek, M. and Juricek, J., 2015. Project risk management model based on PRINCE2 and
SCRUM frameworks. arXiv preprint arXiv:1502.03595.
Wu, D.D., Chen, S.H. and Olson, D.L., 2014. Business intelligence in risk management: Some
recent progresses. Information Sciences, 256, pp.1-7.
Yeh, R.Y., Farre, M.J., Stalter, D., Tang, J.Y., Molendijk, J. and Escher, B.I., 2014. Bioanalytical
and chemical evaluation of disinfection by-products in swimming pool water. water
research, 59, pp.172-184.
Zhao, X., Hwang, B.G. and Phng, W., 2014. Construction project risk management in Singapore:
resources, effectiveness, impact, and understanding. KSCE Journal of Civil Engineering, 18(1),
pp.27-36.

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Appendix
Figure 1: Risk Matrix Used for Risk Analysis
(Source: Created by Author)