Sports Organization Behaviour: Challenges and Solutions
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This article discusses the challenges faced by sports organizations in hiring professionals, integration of technology, gender equality, diversity, talent identification, ethics, and the use of artificial, cultural, and emotional intelligence. It also suggests solutions to overcome these challenges.
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Running head: SPORTS ORGANIZATION BEHAVIOUR Sports organization behaviour Name of the Student Name of the University Author Note
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1SPORTS ORGANIZATION BEHAVIOUR Introduction The world of sports management has been facing numerous challenges with respect to hiring professionals who are experts in this field. The major challenge that is faced by the management is the integration of technology due to its advancements. The presence of social media has made it difficult in the hiring process, as constant information regarding the teams are updated on the social networking sites. The focus on the negative stories that is present with respect to athletes needs to be reduced so that it does not hamper the process of hiring in the sports organizations. The Australian issues It is clear from the fact that globalization has affected the sports world in a different manner. It has also increased the level of competition among the sports persons due to the advance technologies that are being used for their training purposes. Most of the coaches and trainers have accepted the opportunities so that it can help the players in training in a proper manner (Thompson et al., 2014). The entire population of players in the country is estimated to be just over 200,000 compared to around 2 million athletes in the United States and around 20 million athletes in China. Another major issue that the country is facing is that most of the population is getting old compared to the other countries where they have a vast pool of young people (O’Boyle, Murray & Cummins, 2015). Another fact is that the closest competitors of the Australian players have increased to a great extent due to the resources that are available in the other countries with respect to sports. The use of target programs has helped in increasing the number of athletes in different countries in a successful manner (McCullough, 2013). It has been seen that the government of Britain had increased its level of spending before the London Olympics so that it can help the athletes in training in a better manner. Most of the European countries are increasing its
2SPORTS ORGANIZATION BEHAVIOUR level of resources as compared to Australia who has a weak infrastructure with respect to resources when it comes to sports. This has resulted in the players to suffer due to the lack of the resources, which has hampered their training routine to a great extent (Eagleman, 2013). Another issue that the country is facing is the use of drugs and latest fraud cases in games like cricket and football. One of the recent cases that took place in Australia was with respect to cricket where the ball-tampering scandal happened when the Australian national cricket team was playing against South Africa. These issues has resulted in lowering the goodwill of the teams in the country for which the players had been banned as well (Lock et al., 2013). Gender equality and diversity The concept of equality and diversity in sports had gained popularity in the recent years, as the potentiality of the sports helped in the promotion of diversity and bring together employees from different ethnic backgrounds. It has also helped in promoting the different cultures that are present in Australia so that it can help the employees to collaborate together as a team and achieve the objectives (Araújo, 2013). The changes in the policies however did not change the sexism and racism attributes that were being meted towards the employees present in the organizations. These included attributes such as race, ethnicity and gender based on which they were being discriminated. The use of sexist and racist attitudes along with the feeling that they do not belong to the organization also acts as a major barrier towards the feeling of participating in the event (O’Boyle, 2015). The period of 1788 saw that the composition of ethnic people was less than that of the people who were migrating to the country to establish their identity. The interaction between culture, religion and race was complex in nature. This had shaped the political as well as the
3SPORTS ORGANIZATION BEHAVIOUR economic structure present in the sporting environment. The post-White Australian period had seen that there were many people who were migrating to the country so that they can get recognized and mostly were those who did not know English (Darcy et al., 2014). During the 1950s, it was seen that there was a change in the sports environment, as women also participated in the sports that were played in Australia. This become a ‘golden era’ for the women in Australia and during the 1956 Melbourne Games, seven of the gold medals were won by the women teams. However, most of the women had limited access to the facilities that were present in the sport, as some of the golf clubs did not allow women to practice in the courts during the weekends (Trail, 2015). However, in the year 2009 the National Rugby League chief had stated that the clubs will not be allowed to participate in the games until they showed respect to the women (Maitland, Hills & Rhind, 2015). The socio-cultural barriers with respect to the participation of the women from different backgrounds in the Australian scenario has been linked with the organized nature of the sports. The major constraints were that the women felt different and faced difficulties in communicating with each other. Moreover, they also needed coaches that were only female so that they can train under proper environment along with flexible dresses (Arthur & Tomsett, 2015). It was also seen that women who belonged to the same cultural backgrounds were trying to train with their own community so that it can help them in communicating in a better manner. Australia has bought many norms in the sports facility so that it can help in encouraging the women to participate in the games so that it can help the country to increase its level of diversity (Hajli & Hajli, 2013). According to the Equal Opportunity Act 2010 in Australia, it is important to eliminate the rate of discrimination to the greatest possible extent so that the individuals can get an equal opportunity to participate in the game. It helps in reinforcing the positive duties so that
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4SPORTS ORGANIZATION BEHAVIOUR all the individuals take up proportionate measures in eliminating the discrimination that they face in the work place. Moreover, the Equal Opportunity Act also makes discrimination with respect to sports so that it can help in the smooth operations of the employment along with the goods and services provisions (Parent, O’Brien & Slack, 2013). The special measures that needs to be taken according to this act is that the individuals need to take up steps so that they can be proactive in their nature and help in tracking down the discrimination that is taking place. It can be done by promoting good faith among the members so that equality can be maintained and the purpose can be achieved as well (Meggs, Ditzfeld & Golby, 2014). Advantages and disadvantages of internal and external recruitment and selection The advantages of internal recruitment is that it helps in increasing the morale of the employees, as some of the employees get a chance to advance to the next level due to the responsibilities that they had carried out. It also helps them in getting rewarded for the accomplishment that they achieved within the company (O’Boyle, 2014). It also helps in maintaining continuity in the operations, as the internal employees will take up less amount of time in understanding the job roles that has been bestowed upon them. This will also help the company in saving its times and increase its level of production as well. It also involves less paperwork, which will help the human resources department in an effective way (Moran, 2016). The disadvantages of this recruitment system is that there can be hostile situations within the company with respect to the ranking of the employees, as the promotion of one of the employees may affect the level of motivation of the other employees. It may also lead to stagnation within the institution, as new talents will not be recognized. This might also hamperthecompetitiveadvantageofthefirm.Anotherdisadvantageisthatinternal
5SPORTS ORGANIZATION BEHAVIOUR recruitment may also affect the diversity of the organization, as people belonging to different culture may help in bringing new insights in the businesses (Trenberth, 2013). The advantages of using external process of recruitment is that it helps in including fresh skills and inputs in the organization so that it can help in the growth. The use of external recruitment will also result in increasing the level of competition, as new employees will be recruited, which will increase the level of competition in the organization. The organizations also look for potential candidates who has the capability to handle the jobs in a skilful manner. It will also help the organization in gaining better insights from the market, as some of the candidates may have experience of working in rival companies in the past (Stewart & Smith, 2014). The disadvantages of using external recruitment is that the organization may have a limited understanding of the candidates before hiring them in to the system. This may also affect the activities of the organization in the future due to some issues that may be present within the employees. Another disadvantage is that it is also time consuming in nature, as the external recruitment may need the HR department to go through a vast number of candidates in selecting the favourable one (Cruickshank & Collins, 2016). Talent identification Talent identification is the process through which the participants are identified so that they can excel in the field of sports. It is also important to develop their talents in a proper environment so that it can help them in achieving the highest level of excellence. The use of the latest technologies in increasing the talent of the participants helps them in analysing the game so that the weaknesses can be identified, which needs to be turned in to strengths (Anagnostopoulos, Winand & Papadimitriou, 2016).
6SPORTS ORGANIZATION BEHAVIOUR The identification of the talents at an early age helps the individuals to nurture it so that it can help the individuals in performing in a better manner in the later stages as well. The level of endurance of the performers are also increased to a great extent, as the training are given to them at an early age. This also results in increasing their level of stamina and endurance to a great extent (Veal & Darcy, 2014). Use of media Media plays an important role in the recent world and helps in spreading the relevant information that are taking place at a particular place to the rest of the world. They help in streaming the live or the recorded video to the locality as well as to the other places. Media also plays an important role in bringing unity among among the individuals with respect to religion and cultural backgrounds, as it helps in portraying that the game that is being played is under a team that helps them in achieving victories (Ringuet-Riot & James, 2013). This is very prevalent in Australia, as the aboriginal people along with the immigrants get an opportunity to showcase their talent. The use of media also helps in the promotion of education among the children, as most of the young people will strive hard to work towards their goals. It has also helped in boosting the economy of Australia, streaming of live matches by media houses help in earning remuneration for the government (Parnell, Spracklen & Milward, 2017). Ethics and problems The concept of integrity is that it helps in increasing the values of the individuals and performs according to their principles and beliefs. The integrity that needs to be shown in sports is increased participation that will help in increasing the loyalty of the employees and attract new persons as well. The on-field success of the team will help in attracting more
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7SPORTS ORGANIZATION BEHAVIOUR number of candidates, as it will help them in gaining recognition within famous organization (Lee & Pinheiro, 2014). The major problem of this is that it can often lead to manipulation of the results by using unfair methods such as drugs and fixing of matches. These type of behaviours may often lead to degradation of the teams and its goodwill in the market is also decreased (Sarkar & Fletcher, 2014). Sports ethics is the type of behaviour that is accepted in the game taking in to consideration that the integrity level is maintained in a proper manner. It also helps in differentiating the right from the wrong so that the ethics in the game can be maintained. These system in games helps in maintaining the code of conducts, values and the concepts so that the rules and regulations of the games can be implemented in an effective manner (Meggs, Ditzfeld & Golby, 2014). Artificial, Cultural and Emotional intelligence The use of artificial intelligence helps in developing the use of technology in the game, as the players can understand the techniques of playing it in a proper manner. The findings from the analysis will also help in calculating the risks that are present so that it can help in training the employees in a better way (Trenberth, 2013). The use of chatbots act as virtual assistants so that the queries regarding the games can be solved in a proper manner. It also helps in tracking any misconduct that may take place in the game so that the sportsman spirit of the game can be uplifted. The use of computer vision helps the researchers in gaining a better knowledge regarding the networks that helps in building accuracy within the individuals. The use of wearable technology has helped the employees in optimizing their level of performance and training (Cruickshank & Collins, 2016).
8SPORTS ORGANIZATION BEHAVIOUR Cultural intelligence is often associated with the decision that is taken up by the coaches regarding the factors that will help the individual to gain prosperity in the field of sports. The major success of the sport organization depends solely on the level of competency and the capacity that is present with respect to human resources (Veal and Darcy 2014). The use of common language within the team helps in reducing the cultural differences, which can only be done with the help of management. They helps in building the traditions and values within the team so that they can perform together as one unit (O’Boyle, 2014). Emotional Intelligence can be defined as the capability to recognize the emotional state in which the individual is present. It also helps in sensing the different emotions that are portrayed by others so that it can help them to be motivated and result in increasing the level of performance. The use of this also helps in building up of relationship with others that are productive in nature. The use of emotional intelligence also helps in developing self- awareness, as the assessments of the employees will help the management in developing the individuals in a better manner. It also helps the players in self-control, which is essential for the coaches as well. This will help the players in controlling their emotional impulses so that their level of performance can be increased (Stewart & Smith, 2014). Social awareness also helps in increasing the level of empathy among the employees, as it helps them in responding to the problems at a faster rate. This helps in meeting with the demands of the individuals at a faster rate so that they do not become disengaged from the organization. It also helps in building up of relationship with other team members so that the ability to trust each other can develop at a quicker rate (Trail, 2015). Globalisation in hiring in sports management The advent of globalization has led to many changes in the field of recruitment due to the advance use of technology. In sports as well, the organizations do not have to look for
9SPORTS ORGANIZATION BEHAVIOUR local talents but instead have many options from the global scenario. This has helped the sports organizations to hire talents that are outside their country by giving them a better monetary reward. This also helps in securing their spot so that the individuals can work hard and help the organization to benefit as well (Hajli & Hajli, 2013). Thereare manychallengesin hiringindividualsinsportsorganizationdue to globalization as well. The major reason is that the cost of living has increased to a great extent and the individuals that will be hired from other countries will demand a higher fee than the rest of the employees. The use of talent that is available globally is also important for the growth of the sports organization, which can only be done by integrating the process of hiring. This will help in expanding the growth strategy of the organization to a great extent (Darcy et al., 2014). These challenges can be mitigated by using different techniques such as assessing the positions for which global talents are required within the organization so that the hiring can be done accordingly. The investigation of cultural and legal issues need to be done so that there is no differences within the organization. This will help the individuals to work together as a team so that it can help them to be successful in the competition. A proper plan needs to be taken up by the organization so that it can help in recruiting the team members in an effective manner (Lock et al., 2013). Organisation fit and Job fit The organization and job fit are the two processes through which the organization hires its people. Most of the employers tend to follow any one of the traits so that it can help them in recruiting the effective people within the organization. Job fit is the process through which the persons are employed within the organization based on their level of skills and abilities so that it can match the requirement of the job that is listed on the job description.
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10SPORTS ORGANIZATION BEHAVIOUR The sports organizations also look for athletes that have the necessary skills so that it can help the organization to be successful as well (Stewart & Smith, 2014). The smaller sport organizations uses this particular type of hiring technique as it helps them in hiring the individuals on their own. It also helps them in keeping the costs to a minimum as well. It will also help in reviewing the resumes of the players so that without interaction, it can help the organization in getting a better review of the candidates (Moran, 2016). Organization fit on the other hand is the process through which the candidates may fit in to the culture of the organization. This type of hiring process is mainly for the management personnel who are being recruited within the organization. The basic level of requirements need to be met and the management does not need to be strict with these candidates. This will also help the organization in effectively removing the candidates that do not possess the skills to fit in to the organization (Lee & Pinheiro, 2014). It can be stated that the job fit design is more of a traditional approach that helps in retaining the employees for a longer duration and the use of organization fit helps in reducing the turnover of the employees to a great extent, which results in saving money for the organization. The challenges of job fit is that it may not help the individuals in mixing with the other people who are present within the organization. This may lead to a feeling of disconnection between the athletes that may also lead to a poor performance (Sarkar & Fletcher, 2014). The challenges of organization fit is that the individual may have no proper skills but fits well within the organization. This may lead to a feeling of inadequacy in the individuals within the organization as well. It may sometimes be seen that the organization may hire the person but may not give the right position to the candidate that may lead to a downfall of the level of productivity. It is therefore necessary that the sports organizations of Australia use a
11SPORTS ORGANIZATION BEHAVIOUR mixture of the hiring technique that is job and organization fit so that it can result in hiring the right people in the job processes (Maitland, Hills & Rhind, 2015). Conclusion Therefore it can be concluded that the hiring system in the sports organizations are facing many challenges with respect to hiring management officials as well giving contracts to the professional athletes to represent their teams. This is due to the fact that the organizations are facing issues related to selecting employees based on job and organizational fit. Another major challenge is that the higher level of cost is being incurred by the organization in hiring the employees who are skilled and can result in increasing the level of efficiencyinthecompany.Thesefactorscanbemitigatedwiththehelpofproper understanding of the advantages and disadvantages that are present with respect to external and internal recruitment practices.
12SPORTS ORGANIZATION BEHAVIOUR Reference List Anagnostopoulos, C., Winand, M. & Papadimitriou, D., (2016). Passion in the workplace: empiricalinsightsfromteamsportorganisations.Europeansportmanagement quarterly,16(4), pp.385-412. Araújo, D., (2013). The study of decision-making behavior in sport.RICYDE. Revista Internacional de Ciencias del Deporte. doi: 10.5232/ricyde,9(31), pp.1-4. Arthur,C.A.&Tomsett,P.,(2015).Transformationalleadershipbehaviourin sport.Contemporary advances in sport psychology: A review, pp.175-201. Cruickshank, A. & Collins, D., (2016). Advancing leadership in sport: time to take off the blinkers?.Sports Medicine,46(9), pp.1199-1204. Darcy, S., Maxwell, H., Edwards, M., Onyx, J. and Sherker, S., (2014). More than a sport and volunteerorganisation:Investigatingsocialcapitaldevelopmentinasporting organisation.Sport Management Review,17(4), pp.395-406. Eagleman, A.N., (2013). Acceptance, motivations, and usage of social media as a marketing communications tool amongst employees of sport national governing bodies.Sport Management Review,16(4), pp.488-497. Hajli, M. & Hajli, M., (2013). Organisational development in sport: co-creation of value through social capital.Industrial and Commercial Training,45(5), pp.283-288. Lee, S. & Pinheiro, V., (2014). Outsourcing sport sponsorship sales to a sport management class: Understanding the benefits and risks.Journal of Brand Strategy,3(2), pp.184- 192.
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13SPORTS ORGANIZATION BEHAVIOUR Lock, D., Filo, K., Kunkel, T. & Skinner, J., (2013). Thinking about the same things differently:Examiningperceptionsofanon-profitcommunitysport organisation.Sport Management Review,16(4), pp.438-450. Maitland, A., Hills, L.A. & Rhind, D.J., (2015). Organisational culture in sport–A systematic review.Sport Management Review,18(4), pp.501-516. McCullough, B.P., (2013). Identifying the influences on sport spectator recycling behaviours using the theory of planned behaviour.International Journal of Sport Management and Marketing,14(1-4), pp.146-168. Meggs, J., Ditzfeld, C. & Golby, J., (2014). Self-concept organisation and mental toughness in sport.Journal of sports sciences,32(2), pp.101-109. Moran, A.P., (2016).The psychology of concentration in sport performers: A cognitive analysis. Psychology Press. O’Boyle, I., (2015). Developing a performance management framework for a national sport organisation.Sport management review,18(2), pp.308-316. O'Boyle, I., (2014). Determining best practice in performance monitoring and evaluation of sportcoaches:Lessonsfromthetraditionalbusinessenvironment.International Journal of Sports Science & Coaching,9(1), pp.233-246. O'Boyle, I., Murray, D. & Cummins, P. eds., (2015).Leadership in sport. Routledge. Parent, M., O’Brien, D.A.N.N.Y. & Slack,T., (2013). Organisation theory and sport management. InManaging Sport Business(pp. 125-146). Routledge. Parnell, D., Spracklen, K. & Millward, P., (2017). Sport management issues in an era of austerity.
14SPORTS ORGANIZATION BEHAVIOUR Ringuet-Riot, C. & James, D.A., (2013). Innovating to grow sport: The wider context of innovation in sport.Proceedings of ASTN,1(1), p.40. Sarkar, M. & Fletcher, D., (2014). Psychological resilience in sport performers: a review of stressors and protective factors.Journal of sports sciences,32(15), pp.1419-1434. Stewart, B. & Smith, A.C., (2014).Introduction to sport marketing. Routledge. Thompson,A.J.,Martin,A.J.,Gee,S.&Eagleman,A.N.,(2014).Examiningthe Development of a Social Media Strategy for a National Sport Organisation.Journal of Applied Sport Management,6(2). Trail, G.T., (2015). Sport Consumer Behaviour.Routledge Handbook of Theory in Sport Management. Trenberth, L., (2013). The sport business industry. InManaging Sport Business(pp. 29-42). Routledge. Veal, A.J. and Darcy, S., (2014).Research methods in sport studies and sport management: A practical guide. Routledge.