Sports Organization Theory: Understanding the Australian Sports Commission
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This paper explores the functioning, structure and various aspects of the Australian Sports Commission through the framework of sports organization theory. It discusses organizational theory and research, goals, effectiveness and structure, strategy and strategy alliances, and sports organizations and change.
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Running head: SPORTS ORGANIZATION THEORY SPORTS ORGANIZATION THEORY Name of student: Name of university: Author note:
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1 SPORTS ORGANIZATION THEORY Table of Contents Introduction:...............................................................................................................................2 Australian Sports Organization: Overview............................................................................2 Discussion:.................................................................................................................................3 Organizational theory and research:.......................................................................................3 Goals, structure and effectiveness:.........................................................................................9 Strategy and strategic alliances:...........................................................................................14 Sports organizations and chance:.........................................................................................15 Conclusion................................................................................................................................16 References................................................................................................................................17 Introduction:
2 SPORTS ORGANIZATION THEORY The aim of this paper is to understanding the functioning, structure and various aspects of the Australian Sports Commission through the framework of the theory, concepts, paradigm, and model of sports organization. The critical analysis of this case organization will be helpful in deepening our understanding about the organizational behaviour of sport. Thepaperwilldiscussontheaspectsoforganizationaltheoryandresearch,goals, effectiveness and structure, strategy and strategy alliances, and sport organizations and change. Through investigation into each of these aspects, there will be an examination and exploration of the role, functioning and core values of ASC (Australian Sports Commission). These aspects will provide a deeper insight into the functioning of the Australian Sports Association (ASC) and it will be accomplished through a wealth of literature concerning the domain of Sports Organization Theory. Australian Sports Organization: Overview The Australian Sports Organization (ASC) is a major sports agency that supports, develops, and invests in sports at different levels. This organization was founded in the year 1985 and is currently operational under the Australian Sports Commission Act 1989 (ASC, 2017). The goal of Australian Sports Commission is to strengthen the Australian Sport and create opportunities for more interested sportspersons to engage in sports and bolster the athletes to achieve success at the global level. Australian Sports Commission is directly associated with the sports organizations, peak bodies and the different territory departments, academic institutions, organizations, institutions of sports and also the business sector (Agnihotri, 2016). Its objective is to create alignment with through the Australian sports sector with the aim to drive the unified vision of participation growth. The organization has shown its commitment to espouse the principles of integrity and respect, promotion of teamwork and contribution to the high-functioning team to produce excellent service. The
3 SPORTS ORGANIZATION THEORY broader objective of Australian Sports Commission is to imbue leadership in the national sports sector and support the national sports organizations and different other partners to create a culture of sports in Australia. In Australia, AC has more than 90 National Sporting Organization for people who are disabled (NSOD’s). The Australian Sports Commission understandstheimportanceofexcellenceinthefieldofsportsjournalismandthe broadcasting on an yearly basis through the ASC Media Awards. This is completely dedicated o AC Media Awards. The governing body of ASC is known for its corporate structure that consists of three divisions- Australian Institute of Sports, Participation& Sustainable Sports, and Corporate Operations. These divisions are entrusted with different roles and responsibilities; this in turn contributes in the key objectives of the organization. The headquarter of Australian Sports Commission is in Canberra, however being the central body for sport in Australia it has their staff placed at different parts of the country. Discussion: Organizational theory and research: The term sports organization is defined a social entity that is engaged in the sport industry and this requires the goal to be directed. This is to be done with consciously structured activity system that are operating under the relatively identifiable boundary. There are five key aspects of this the definition in the context of Australian Sports Commission. Social entity- Australian Sports Commission fulfils the criterion of being a social entity according to te definition of the states regarding a sports organization that should consist of people or groups who interacts with one another. This interaction is done with the aim of satiating the objectives of the organization. Australian Sports Commission comprises of 517 staff members who have their base throughout
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4 SPORTS ORGANIZATION THEORY Australia and most of them are situated in the in the headquarters of Canberra (ASC, 2015). Since the Australian Sports Commission knows its employees who are located in different parts of the world, there is evidence that there are prior planning regarding the requirement of staff at every venue so that the organization functions and objectives are fulfilled without much hassle. Involvement of the sports Industry- Slack & Parent (2006) states that the hallmark of a sports organization is its direct involvement with more than one aspect of sports. AustralianSportsCommissionisacommonwealthentitysubsumedunderthe government of Australia and its bard members are directly accountable t the Ministry of Sport in Australia. This qualifies the statement that it is an organization that is associated with the sports industry. This distinguishes the sports organization from other organizations.Keeping in mind the aims and objectives of the Australian Sports Commission to enhance the number of participants to embrace sports and deliver high-sport performances throughout Australia, it can be stated that Australian Sports Commission is the central body of sports for the country. Goal directed focus- The core value of th sports organization is to have a focussed approach within the industry of sports and the goals should be either connected to profit or achieving victory in international events or increasing the number of participants. Australian Sports Commissioncan be considered as goal oriented as it is diligent in its approach towards increasing the number of participants as well as securing a large number of medals for the country through their performance programs (Lunenburg, 2012). Therefore, it can be stated that Australian Sports Commission is goal directed and the objectives if the organization is to transform the sporting culture of the country by creating competent players who would be an asset to the organization and the country.
5 SPORTS ORGANIZATION THEORY Structured activity system- Structured activity system connotes that an organization needstohaveastructuredactivitysystemthatclearlydefinesthevariegated organizational responsibilities and the roles. This includes the role of the HR, Marketing, and finance and so on. The clear-cut organizational structure of the ASC can be witnessed through the multiple roles accomplished by each of the departments and the fulfilment of the objectives. ORGANIZATION STRUCTURE OF AUSTRALIAN SPORTS COMMISSION Identifiableboundary-Sportsorganizationsmusthavethecapabilityof distinguishingbetweenitsmembersandtheothers.TheAustralianSports Organization by keeping a tab on the member NSOD or NSO to fulfil the eligibility criteriaaccomplishesthis.ASCfollowsastrictandcriteriaforlookingthe
6 SPORTS ORGANIZATION THEORY recognition of membership. The organization need to fulfil the basic criteria that is concerned with the embracing responsibility for the betterment and development of sports in Australia (Australaian Sports Commision, 2015-16). As it has been that ASC fulfils all these criteria, it can be stated that it fulfils all the five aspects of the definition of identifiable boundary and therefore can be classified and labelled as a sports organization. Nowthequestionmergesthatitsaboutasportsorganizationthatrendersit,its uniqueness. To answer this question, it is important to understand the nature, disposition and the quintessence of the sports industry. According to Smith & Stewart, (2006), the sports industry is different from all other industries and they have provided a range of characteristics to understand the sports industry (Supporting Sport, 2017). These characteristics include winnings over profits, fixed supply schedule, irrational passion, brand or product loyalty, variable quantity, technology, vicarious identification, blind optimism, collaboration and cooperation,levelplayingthefield.Allthesecharacteristicsessayacriticalrolein determining and informing the decisions undertaken by the organization of Australian Sports Commission. The example of this would be planning the annual budget and taking into account the large financial investment that is made to recognize the activities of Australian Sports Commission at the world stage. According to the Conversation (2016), it has been found that the Australian Sports Commission spends around 12 million Australian Dollar to secure a gold medal at the Olympics. Although the financial investment may seem big compared to the other countries, it is seen that one of the key elements of sports is irrational passions and winnings more than the aspect of profit. In addition, other factors have a bearing on the functioning of sports of the Australian Sports Commission as an organization of sports. It supervises and monitors the activities of NSO in Australia and maintains the culture
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7 SPORTS ORGANIZATION THEORY of a level playing field. This is doe to ensure that the sports remain competitive and that participation increases in the specific sport. Difference between sport and the organizational behaviour Scholarshavefoundkeydifferencesbetweentheorganizationtheoryandthe behaviour of sports. The core value of organization behaviour is that it is completely focused towards the macro perspective. It is embedded in Sociology and its domains of research include strategy, design and structure, and so on. Another feature of the organization behaviour is that it also focuses on the micro perspective, the foundation f which is premised on social psychology and the domains of research include job satisfaction, team building and so on. The characteristic of organizational behaviour and organizational theory can be understood through the following illustration of Kate Palmer, the first female CEO of Australian Sports Commission. In the world of sports, there is a glaring absence of women from both leadership positions as well as participation (Doherty, 2012). The application of the Organizational Behaviour is that it can be explained through the examination of the personalityoftheindividualandtheirlevelofmotivation.Ontheotherhand,the Organizational Theory approach looks navigates and analyses the structural conditions that informs the lifeworld of women and restrains their lifechances. In this case, structural constraints, that prevents women from seeking leadership position and membership in sports organizations. The Australian Government has adopted the Organizational Theory approach by deciding to appoint a female CEO for the Australian Sports commission and also by making a provision that there should be 40 per cent reservation of female on the boards by the year 2019 (Balcescu & Blage, 2016). This step undertaken by the Australian Government and the Australian Sports Commission follows the code of the Organization theory approach. In this case, the theory of Organizational Behaviour is also important o understand the present structure of ASC. It is being predicted by scholars that after her appointment, Palmer
8 SPORTS ORGANIZATION THEORY will adopt both the Organizational Theory and Organizational Behaviour approach to ensure a smooth functioning of the organization. The adoption of the Organizational behaviour is important to keep the motivation level of all the employees high and therefore, ensure the satisfaction of the workforce. On the other hand, the adoption of the Organizational Theory approach will be useful in ensuring the organization fulfils the objectives and set values with efficiency and finesse. Critical thinking and interdisciplinary approach Scholars have identified the significance of theory in the past research in the domain of sports management. They have emphasized on the application of theory, research and practiceand that teachingwill help in advancingthe domain of sportsmanagement. According to Doherty (2013), individuals and organizations have employed a theory based approach. In this, theory is used for critically examining the variegated aspects of the business of sports. These aspects consist of critical thinking that are self-explanatory and includesettingthequestion,collectionofinformation,applicationofinformation, considerationaboutthepotentialoutcomesandexplorationoftheperspectivesand alternatives. There are certain advantages of using the interdisciplinary research as against the disciplinary and multidisciplinary research to understand the problem in a critical manner. The logic is that several researchers working on the same issue from different perspectives will guarantee a much more holistic and refined understanding than a singular viewpoint in understandingtheproblem(Balcescu&Blage,2016).Thisisparticularlyusefulin addressing complex problems that require a nuanced approach. Since the Australian Sports Commission is the central body of the country, it is important to adopt an interdisciplinary approach as against a disciplinary or multidisciplinary approach in analyzing the complex decisions taken by the organization that would have long-term impact in running the sports industry in Australia. Therefore, there isn an interdisciplinary approach with the aim of
9 SPORTS ORGANIZATION THEORY ensuring that the multiple stakeholders of the ASC like participation, human resources, finance and so are on the same platform thereby creating a coordination and effective planning. Goals, structure and effectiveness: Goals can be understood as statements that provides the synopsis and articulate about the objectives of an organization. Goals provide direction to the sports managers and assist them in the decision making process through the minimization of uncertainty, direction and motivation of the employees, and establishment of legitimacy from the external groups through the accomplishment of the goal. Currently, the objectives of ASC are Increase in participation of sports Sustainable sport Increase in the internal success Enhancement of the capability of ASC to lead, support and partner Currently, the top three goals of the ASC are focussed on the external goals. This indicates achieving a quantifiable desired goal along with the management of the objective. This is focussed on the ways in which ASC as an organization operates itself rather than trying to achieve it. According to Slack & Parent (2006), there are mainly two types of goals in an organization. These two goals are operative and official. Official goal indicates that the goal is objective in nature and provides a description of the current plans of the organization. On the other hand, operative goal indicates that the goal is subjective in nature and provides a description of the reason for the existence of the organization. According to the current corporate report of ASC (2015), the goal will be to enhance the participation in sports, boos the number of sports related schools, encouragement of sports in schools, create demand for
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10 SPORTS ORGANIZATION THEORY the participation in sports and overall attempt to understand the fate of sports. With the aim to overview international success, ASC has secured Top 5 positions in the Olympics and Paralympics, more than 20 world championship and the number one spot in the Gold coast 2018. These goals are quantifiable and objective therefore these are official goals. On the other hand, the last two objectives of ASC are subjective, as they cannot be quantified. It is difficult to measure their success and the ways it will be evaluated in 2019 according to the current corporate plan. Therefore, the objective of achieving greater success is operative and the goals that can be quantifiable in terms of winning medals can be stated as official. Resource management in the sport organizations On an average day to day basis, organizations struggle to manage the resources that are available to them with the aim of achieving the goals. The strategy of the Australian Sports Commission in the management of resources is through the allocation of the fixed annual budget to achieve the outcome of each of their goals. ANNUAL BUDGET OF ASC TO INCREASE TEH PARTICIPATION IN SPORT
11 SPORTS ORGANIZATION THEORY With the objective of meeting its goals, the Australian Sports Commission have decided and allocated on the expenditure that would be bore in the next five years. In addition, ASC have also decided on the manpower in accordance with the expenditure. The Australian Sports Commission has made an estimate of the expenditure that would be incurred by the organization in fulfilling each of the goals (Doherty, 2013). This would help them to put forth the proposal to the government for funding for each year. Therefore, it can be stated that finance and budget along with the estimated manpower is being considered by ASC for the accomplishment of its objectives. Efficiency vs. Effectiveness Efficiency indicates the amount of resources that would be used in producing the desiredoutcome.Ontheotherhand,effectivenessindicatesthedegreetowhichan organization can achieve its goals. The effectiveness of the Australian Sports Commission can be measured through the assessment of Australia’s capability to win a particular sport event at the international circuit as documented in the current corporate plan (2015-2020) of ASC.The effectiveness of the participation can be understood through the assessment of number of schools in whether they have included the ASC plan in its grassroots level. It is possible for ASC to track whether the desired outcomes are met within the framework of the human resources and goals. In accomplishing this goal, the organization would be considered as effective. Below is the list of three methodologies through which the Australian Sports Commission can measure the efficiency and effectiveness through the collection of data-
12 SPORTS ORGANIZATION THEORY Effectiveness Review of the grassroot participation- The Australian Sports commission can measure the effectiveness of its members in terms of increased participation through monitoring the number of schools and social clubs have been inspired by the concerted effort of ASC. Review of achievement at the international level- Recently, ASC have outlined its strategic corporate plans of winning medals and aims for Australia to secure a large number of medals in the Olympics (Dumitrescu, Cetina & Pentuscu, 2012). They can measure the effectiveness through review of the goals and whether have been fulfilled. Collaboration with the stakeholder- The Australian Sports Commission can review the effectiveness of the stakeholder by evaluating the number of sponsors and partners who are able to contribute. This can be measured through the job satisfaction of the employees through the primary data collection method of survey. Efficiency Timeline- Measurement of efficiency can be done through an assessment of whether the goals allocated within the specific deadline are met Finance and Budgeting- In this case, efficiency would be measured through the assessment of ASC to meet its annual budget targets to achieve its objectives. Resources- In terms of the resources, efficiency can be measured through the observation of the number of manpower in increasing or decreasing the proportional to the yearly profits. In other words, the profit ratio of the employee can be measured.
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13 SPORTS ORGANIZATION THEORY STRUCTURE OF ASC It can be seen that the Australian Sports Commission have structured itself into different silos with respect to the objectives of the organization. For example, the AIS ihas been entrusted with the responsibility of securing international sporting excellence through sustainable goal and by focussing on the grassroots sports in the country. This leads to the corollary that ASC has employed a horizontal differentiation approach with the aim of managing the complexity in the specific training of the employees in achieving excellence at the international level.The Australian Sports Commission ahs a well-defined and clear-cut organizational structure where each of the segment is responsible for the achievement of individual goals. As an external consultant to this organization, I would suggest that each of
14 SPORTS ORGANIZATION THEORY the silos should collect monthly feedback where the developmental progress of each of the individuals will be assessed based on the objectives they have been allocated. Another strategy would be making these silos accountable with the aim of fulfilling their target based on the resources allocated to them. Considering the diversity in he achievement of goals of the Australian Sports Commission, the aim would be to introduce a bottom-approach as against the top-down approach (Kim, 2014). Doing this would make the employees feel like a family and render agency and autonomy within the organization. In the end, this would help to retain employees by creating a sense of loyalty towards the organization. This would also lead to the maximization of the physical resources through human resources. Strategy and strategic alliances: The significance of strategy for organization is that it helps in the selection of activities and patterns that would contribute to the growth of the organization and render them a competitive advantage in comparison to their rivals. A perusal and an analysis of the strategy of the Australian Sports Commission ensues that it has adopted a Business Level strategy and a Corporate Level strategy. The reason why it is being considered as a corporate Level Strategy is that it has an executive team that consults with the government of Australia to discuss the domains they want to participate. After the formulation of the Corporate Level Strategy it is the responsibility of the three individual silos the participation team, the corporate operations and the Australian Sports Commission to ensure that each of their business unit is specific to the strategy. Hence, it can be stated that the Australian Sports Commission is committed in formulating a strategy that would in consonance with the achievement of its diversified goals. The Australian Sports Commission has adopted the combination of Business Level Strategy which is accomplished by each of the business units and Corporate Level Strategy that is managed by the top level management.
15 SPORTS ORGANIZATION THEORY It would be pragmatic for the organization to adopt the Blue Ocean strategy through thecreationof newmarketsthatwouldcreateandseizethedemandandmakethe competition all the more aggressive. Another effectiveness of this strategy would be that it would make the competition to fulfil the current objectives and at the same time open up an avalanche of avenues to reach to a wider target market. Another strategy would be to incorporate a new product and introduce a range of new services that would bolster the grassroot level participation (Gov. of Victoria, 2016). There is an imperative to tap the advantages provided by the internet as it will entrench the position of the Australian Sports Commission in the long-term. Children needs to educated about the importance of fitness and health with the aim of gaining competitive advantage for the Australian Sports Commission in comparison to its rivals. Sports organizations and chance: Organizations are subjected to mainly two kinds of pressure, one emerges from the internal sources and he other emerges from the external sources. The external factors are associatedwithchangesintheenvironmentalfactorsthathaveimplicationsonthe organization as it compels organization to adapt according to the situation. Apart from the external factors, there are internal factors that influence the organizations. Some of these internal factors are turnover, absenteeism, etc. There are mainly two types of organizational change one is Radical that indicates the complete and drastic change in the orientation of the organization and the second one is Convergent that indicates the the fine tuning of the organization depending on the nature of orientation. There are three types of institutional pressure that is endured by an organization, the first one is Coercive, the second one is Mimetic and the third one is Normative. In case of the Australian Sports Commission, coercive isomorphism is manifested in case the organization
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16 SPORTS ORGANIZATION THEORY is being compelled to change due to the policies adopted by the government of Australia. The Mimetic change is pertained to the ASC’s endeavour of following other organizations (sporting bodies) either at the global level or at the local level as a model during the face of uncertain external environment. Thirdly, the normative change pertains to the change that is professionalizedthroughtheworkforceandthegrowingnetworktoensurethatthe opportunity meets talent. It has been found that the Australian Sports Commission have changed its goalsby becoming more prominent over the years and making its goals clearer. It has made each business unit accountable and structure is based on the product where each of the silos are expected to fulfil their allocated goals. Another finding is that in respect to the senior management, Australia have been criticized for not including adequate number of women in the Leadership roles. However, the inclusion of Kate Palmer in the organization demonstrates changing values of the organization in veering towards an inclusive culture. The prognosis is that women are expected to lead the sports industry in the future. Conclusion Based on the above discussions, it can be stated that the ASC is a sports related organization and have clear cut official and operative goals. Currently, it has a horizontal organizational structure that has evolved from the former functions. The effectiveness and efficiency of the organization suggests that the Australian Sports Commission need to utilize its human resources effectively and ensure that they are accountable for meeting the goals within the specified target. There have been major structural changes in the Australian Sports Commission influenced by the external and internal changes. The government of Australia along with ASC have understood that women leaders should be encouraged and made a part of the organization with the aim of inclusiveness.
17 SPORTS ORGANIZATION THEORY References Agnihotri, A. (2016). Extending boundaries of Blue Ocean Strategy.Journal of Strategic Marketing, 519-528.
18 SPORTS ORGANIZATION THEORY ASC. (2015).Corporate Plan2015-19.Canberra: ASC. ASC. (2017).Entity Resource and Planned Performance .Canberra: ASC. Australaian Sports Commision . (2015-16).Annual Report.Canberra: ASC. Balcescu,N.,&Blage,L.(2016).FACTORSINFLUENCINGCONTINUOUS ORGANISATIONAL CHANGE.Journal of Defense Resources Management, 139- 144. Doherty, A. (2012). It takes a village : Interdisciplinary research for sport management . Journal of sport management, 1-10. Doherty, A. (2013). Investing in sport management : The value of good theory.Sport Management Review, 5-11. Dumitrescu, L., Cetina, I., & Pentuscu, A. (2012). Employee Satisfaction Measurement – Part of Internal Marketing.Review of International Comparative Management, 37-45. Gov. of Victoria. (2016, Nov 30). NEW CAMPAIGN TO PUT WOMEN IN SPORT LEADERSHIP ROLES. Mel, Vic, Aus: Victoria. Hardy, L., Kelly, B., Chapman, K., King, L., & Farrell, L. (2010). Parental perceptions of barrierstochildren'sparticipationinorganisedsportinAustralia.Journalof Pediiatrics and Child Health, 197-203. Kim, Y. (2014). Top-Down, Bottom-Up, or Both?Journal of Operations Management, 1-44. Lunenburg, F. (2012). Organizational Structure: Mintzberg’s Framework.INTERNATIONAL JOURNAL OF SCHOLARLY, ACADEMIC, INTELLECTUAL DIVERSITY, 1-8. Slack, T., & Parent, M. (2006).Understanding Sport Organizations.Human Kinetics.
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19 SPORTS ORGANIZATION THEORY Smith, A., & Stewart, B. (2006). The special features of sport: A critical revisit.Sport Management Review, 1-13. SupportingSport.(2017,May3).RetrievedMay3,2017,fromASC: http://www.ausport.gov.au/supporting/nso/asc_recognition The Conversation. (2016, Aug 22).The price of victory. Retrieved May 3, 2017, from The Conversation: http://theconversation.com/the-price-of-victory-comparing-the-cost-of- olympic-gold-to-an-elite-arts-prize-64159