Manage Operational Plan Report for St. Xavier's College: BSBMGT517

This report provides a comprehensive overview of the operational plan for St. Xavier's College, a registered training organization. It details the college's mission, strategic objectives, and strategies for vocational education and training, including timelines, resource requirements, and key performance indicators (KPIs). The report outlines the development of the operational plan, including a milestone chart and action plan, and addresses risk management through a risk assessment procedure. The scope of assessment covers internal and external stakeholders, with a focus on risk factors such as policy changes, non-compliance, and adverse market conditions. The report also examines policy and procedures, purchasing principles, environmental sustainability, and HR requirements, including a recruitment and selection plan for campus expansion. The analysis includes written correspondence regarding HR and equipment needs, providing a detailed framework for managing the college's operations.

BSBMGT517 Manage
operational plan

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Develop Operational Plan...........................................................................................................3
Policy and procedures....................................................................................................................10
Purchasing Principles and Procedures ............................................................................10
Environmental sustainability .................................................................................10
PART B – Written correspondence about HR requirement...........................................................11
PART B - Written correspondence for equipment requirements. ............................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Managing the operational plan is highly significant as it helps in carrying out day to day
activities for covering up the key activities of the business. This study will highlight on
developing the operational plan, policy and procedure framework. Furthermore, this study also
tends to mainly focus on evaluating the human resource and equipments required for the
campuses. St Xavier's college is considered to be as a registered training organization which
focuses on providing training to the students.
MAIN BODY
Mission
St. Xavier's college mainly focus on providing high quality training to the clients to attain
achievements.
Strategic Objectives
1. To provide vocational education and training.
2. To maintain high quality infrastructure supporting clients and staff.
3. To be high performing, well led, profitable and accountable.
4. To develop people and resources.
Develop Operational Plan
Strategies Actions Details of
resources
required to
achieve
actions
Timelines Who Budget KPIs
Vocational
education
and training.
Hiring
people who
has expert
knowledge
associated
with the
vocational
Complete
time frame
will be
developed
(Faisal,
Albrecht
and
It will take
around 2
months to
provide
exceptional
set of
vocational
Vocational
education
and training
will be
imparted by
the various
experts and
It will take
$400 to set
up a
vocational
education
and training
within St.
To provide
job
opportunitie
s to the
client after
the
completion

training and
education.
Coetzee,
2017). The
key
resources
required are
laptop,
internet
connection
and
experienced
staff to
impart
vocational
education
and training
to the
students of
the St.
Xavier’s
College.
education
and training.
professional
s among the
individuals.
Xavier’s
College.
of the
vocational
education
and training.
High quality
infrastructur
e supporting
staff and
clients
(Frantz, and
et.al., 2017,
June).
The key
action has
been taken
by the St.
Xavier’s
College to
develop a
strong
infrastructur
e by
complying
Complete
database has
been
required to
effectively
manage the
project
infrastructur
e.
It will take 6
months to
provide high
quality
infrastructur
e supporting
staff and
clients.
The civil
engineers
and the
various
other
engineers of
the St.
Xavier’s
College will
mainly
focus on
It will take
$1000 to
support staff
and client
with high
quality
infrastructur
e.
The St.
Xavier’s
College will
improve the
infrastructur
e by
complying
with high
quality staff,
equipments,
by the July

with legal
laws and
actions.
complying
with the
providing
the staff and
client with
high quality
infrastructur
e.
2020.
Carrying out
annual and
internal
audit.
All the
financial
reports must
be
completed
on a timely
manner.
The key
financial
data base for
the
decision-
making
process is
highly
required.
This will be
done every
3 months.
The auditor,
financial
manager
will carry
out internal
audit of the
St. Xavier’s
College.
It will take
$300 for
carrying out
annual and
internal
audit.
Continuous
audit will be
carried out
every
quarter to
ensure
proper
business
operations.
Improving
the website
information
in order to
attract more
students.
Developing
the need and
assess the
requirement
of the
website.
The key
relevant
information
associated
with course
details,
training
programs,
etc. will be
effectively
included
within the
website.
It will take 1
month to
develop user
friendly
website
which can
be easily
accessed by
the client.
The
technical
team and
information
technology
team will
focus on
improving
the
information
of the
website.
It will take
$200 to
improve the
information
of the
website.
15%
increase in
students by
August
2020.

Operational Plan monitoring. Preparation of the milestone chart: This is one of the key strategic method which helps in
operational plan monitoring (Niyomdecha, and Yahya, 2019). This is an effective method
which helps in indicating time frame in order to reach specific stage.
 Development of an action plan: The project must be broken down into smaller sub
activities by effectively separating the key components which helps in the better attainment
of the goals and objectives of the St. Xavier’s College.
Risk management Plan
The risk assessment procedure is used by the management team for ensuring risk control methods
are complied with the organisational planning, management operations and governance.

Scope of assessment:
Critical success factors:
Internal & external
stakeholders:
Risk Conseq
uences
Severi
ty
Ratin
g
Likeli
hood
Ratin
g
Treatment/
control
methods
Person
responsib
le
Timeli
nes
Priori
ty
ratin
g
Monitorin
g process
Change
in the
Australia
n
governm
ent
changing
policy.
Frequen
t
change
in the
policy
make it
difficult
for the
St.
Xavier’
s
College
to
comply
with
newer
policies
and
reforms
. Non-
complia
nce
results
ins
stringen
t
The
severit
y
rating
for
this
risk is
4
The
likelih
ood
rating
for
this
risk is
2
St. Xavier’s
College
must be up
to date about
the newer
set of
treatment
and policies
which has
been carried
out within
the
organisation.
The legal
team is
highly
responsibl
e for
complyin
g with the
legal laws
and
procedure
s within
the St.
Xavier’s
College.
This
risk
will be
effecti
vely
mitigat
ed
within
2
months
in
order
to
accept
the
policy
change
within
the St.
Xavier
’s
Colleg
e.
The
priorit
y
rating
for
this
risk is
4
The legal
manageme
nt team
will
monitor if
they wants
to
effectively
evaluate if
St.
Xavier’s
College is
complying
with
Australian
policies
and
procedures
(Faisal,
Albrecht
and
Coetzee,
2017).

Scope of assessment:
Critical success factors:
Internal & external
stakeholders:
Risk Conseq
uences
Severi
ty
Ratin
g
Likeli
hood
Ratin
g
Treatment/
control
methods
Person
responsib
le
Timeli
nes
Priori
ty
ratin
g
Monitorin
g process
govern
ment
action.
Failure
in
recruitin
g
planned
number
of
experts
and
clients.
Non-
delivery
of the
high
quality
services
to the
clients.
Ineffect
ive
market
researc
h and
not
properl
y
maintai
ning the
effectiv
e
relation
ship
with the
The
severit
y
rating
for
this
risk is
5
The
likelih
ood
rating
for
this
risk is
3
Hiring of
experts and
professional
who have
the required
skills and
knowledge
to complete
the task with
utmost
accuracy
(Rasouli,
and et.al.,
2020).
The key
person
who is
majorly
responsibl
e for
recruiting
and
planning
of the
experts
and the
clients are
the
human
resource
managem
ent team.
This
risk
will be
effecti
vely
mitigat
ed
within
3
months
by
recruiti
ng key
profess
ional
and
experts
associa
ted
with
the
study.
The
priorit
y
rating
for
this
risk is
4
This can
be
effectively
monitored
using
advanced
technology
experience
which in
turn helps
in the
effective
hiring of
the key
experts
and
attraction
of the
clients.

Scope of assessment:
Critical success factors:
Internal & external
stakeholders:
Risk Conseq
uences
Severi
ty
Ratin
g
Likeli
hood
Ratin
g
Treatment/
control
methods
Person
responsib
le
Timeli
nes
Priori
ty
ratin
g
Monitorin
g process
clients.
Adverse
changes
within
the
market
condition
s.
It
negativ
ely
affects
the
workin
g of the
St.
Xavier’
s
College
. This
hamper
s the
workin
g and
operatio
ns of
the St.
Xavier’
s
College
.
The
severit
y
rating
for
this
risk is
5
The
likelih
ood
rating
for
this
risk is
3
The
management
of the St.
Xavier’s
College
must mainly
focus on
continuously
assessing the
market
condition
within
which St.
Xavier’s
College has
been
working.
The
owner
and the
manager
of the St.
Xavier’s
College is
considere
d to be
highly
responsibl
e for the
attainmen
t of the
highe4r
operation
al goals
and
objectives
by
complyin
g with the
change
within the
market
condition.
This
risk
will be
effecti
vely
mitigat
ed
within
2
months
which
helps
in
compl
ying
with
the
adversi
ty of
the
market
conditi
on.
The
priorit
y
rating
for
this
risk is
5.
This risk
can be
monitored
by
effectively
keeping
complete
trend
associated
with the
industry.
Complying
with
advanced
set of
digital
tools and
technologi
es to assess
the
behaviour
of the
industry
related
with the
market

Scope of assessment:
Critical success factors:
Internal & external
stakeholders:
Risk Conseq
uences
Severi
ty
Ratin
g
Likeli
hood
Ratin
g
Treatment/
control
methods
Person
responsib
le
Timeli
nes
Priori
ty
ratin
g
Monitorin
g process
change.
Policy and procedures
Complying with the various set of policies and procedures is considered to be highly significant
because it helps in setting clear set of guidelines to ensure the operations of the business are carried
out with utmost degree of accuracy and efficiency (Kelley, 2019). The policies tends to effectively
apply to all the employees and management of the organization.
Purchasing Principles and Procedures
The management of the college must effectively focus on critically evaluating the existing resources
which has been carried out within the college.
The purchasing system must be designed effectively in order to attain the value for money. One of
the key significant measure to ensure high set of value of money by attaining competitive
quotations wherever it is practicable.
The conflict of interest among the various employees and staff of the St. Xavier college is
considered to be of utmost importance.
Environmental sustainability
The St. Xavier college must work in a environmentally sustainable manner where the college tends
to focus on incorporating environmentally sound policies (Frantz, and et.al., 2017, June). This way
it helps the employees of the St. Xavier college to effectively monitor the various range of
environmental issues in order to carry out operations with utmost degree of relevance and accuracy.
Recruitment and selection policy
The staff recruitment policy has been effectively established by the St. Xavier college because it is
useful in attracting the best possible staff and the employees to the college. This policy is mainly

linked with the employment of the contractors and staff who can effectively perform their duties
with utmost degree of accuracy and efficiency. '
Interview procedure and guidelines
The key purpose for carrying out the interview at the St. Xavier college is to mainly focus on
obtaining key set of information and also hiring the best possible employees in order to carry out
the task. It is crucial for the HR management of the St. Xavier college to review the resume of the
candidate before commencing the interview (Hadi, and et.al., 2013, March). It is very important to
reduce the communication barrier within the interview and create a conversational and friendly
atmosphere for the person. The key procedure is to ask relevant set of questions and ensuring that
the candidate reveals what the interview actually wants to know.
PART B – Written correspondence about HR requirement
HR Recruitment and Selection plan
St. Xavier college is expanding the business by starting new campuses in Brisbane and
Canberra. Campus in Canberra will start to operate from January and the Brisbane Campus will be
starting from April 2021. College will require additional staff for operating campus over the two
locations. Recruitment will be made after the approval for the additional staff is received from CEO
and Human Resource Manager. If existing staff is used then the current operations of existing firm
will be disturbed. There is requirement for recruitment of additional staff in the new campuses. The
below table provides the total requirement of staff in both the campuses.
Requirement Number Status
Receptionist 2 Permanent, full time staff
Student Service officer 2 Permanent, full time staff
Trainers 4 Contract staff
Recruitment are required to be first done for the campus in Canberra. The recruitment and
selection for the required staff will be starting from November 1 for the Canberra campus and for
Brisbane recruitments will start from 1 February. Recruitment will be done from the local areas so
that college is not required to bear additional costs. For Canberra campus recruitments will be made
from Canberra and for Brisbane campus from Brisbane. Recruitment will have to be ended within
one month from the opening of recruitment (Vyas and Paige, 2017). Candidate will be selected on
the interview basis. College will be conducting interview in two stages in which stage one will
involve selection of candidates on intellectual test and stage two will involve require candidate to
perform given specific task. Candidate who qualifies both the level of interview will be selected.
Candidates who are selected will be provided training. Receptionist will be provided training of 10

days to deal with students and their parents. Student service officer will be provided training of 5
days for teaching the procedure of work to be done. Trainers will be provided with training of 1
month for enhancing their teaching skills and knowledge about the subject. Training will enhance
the manner of interaction with students and parents and delivering best experience and knowledge
to students.
College will be advertising for the position for which the recruitments are to be made.
Advertisement will specify clear details over the skills, knowledge and education required for
appearing for the interview. The advertisement will be made in the name of college as appropriate
candidate may not appear if advertisement is made in other name. Name of college will attract the
talented candidates to appear for the interviews so that it could select best of the candidates. For
protecting the intellectual property of college selected will be required to sign bond for 3 years and
breach of which will require payment of compensation to the college (Islam, 2019). Selecting best
candidates will enhance the chance of growth of campuses established over two locations.
PART B - Written correspondence for equipment requirements.
Equipments Quantity
Furniture 100 students per campus
Pens 100
Telephones 8
Staff computers 10
Student computers 20
Printers 4
Scanners 2
ipads 4
Staff desks and office chairs 10
Student desks (2 seaters) 50
A4 paper 50
Staplers 10
1 Office equipment for the new campus: St. Xavier’s College needs to require various set of
office equipment which in turn are considered to be necessary for carrying out the
operations within the new campus of the St. Xavier’s College (Mine, 2018). There are range