Problem Solving and Decision Making - Staff Absenteeism in Mid Cheshire Hospitals NHS Foundation Trust

This presentation focuses on the issue of staff absenteeism in Mid Cheshire Hospitals NHS Foundation Trust. It includes a PESTLE analysis, causes, effects, and solutions to the problem.

PROBLEM SOLVING
AND DECISION
MAKING
(Mid Cheshire Hospitals NHS Foundation Trust)

TABLE OF CONTENTS
 Introduction
 Nature and impact of the staff absenteeism on employees and their organization
 PESTLE analysis of the macro economic factors contributing to the staff absenteeism
 Causes of staff absenteeism
 Effects of staff absenteeism
 Solution to the problem of staff absenteeism
 Recommendations
 Conclusion
 References

INTRODUCTION
 The current presentation is based is on the study of Mid Cheshire Hospitals NHS Foundation Trust (MCHT).
 The presentation focuses on the existing issue that has been faced by many media sized general hospital trusts
i.e., the issue of staff absenteeism.
 This presentation aims to study the nature and impact of the issue on the employees and their organization.
 There will be an analysis of the issue’s cause and effect. The study will provide a solution that helps in solving
the persisting issue faced by the Mid Cheshire Hospitals NHS Foundation Trust (MCHT).
 Moreover, this presentation will include a plan through which the solution can be implemented within the
organization.

Nature and impact of the staff absenteeism
on employees and their organization
 The rate of staff absenteeism reduces as the pay day comes
and it increases just after the employees are being paid. Such
behaviour of the employees within the Mid Cheshire
Hospitals NHS Foundation hinders the day to day functioning
of the hospital.
 It has been observed that the rate of staff absenteeism in the
night shifts of the hospital is much higher than the day shifts.
This abrupt the routine of the hospital and leads to
mismanagement as there is no employee that wants be
available for the night shift in the hospital.

PESTLE analysis of the macro economic
factors contributing to the staff
absenteeism
 Political: The problem of staff absenteeism is persistent in not only in Mid Cheshire Hospitals
NHS Foundation, it is existing in the entire health care sector in UK.
 Economic: The economic factors such as inflation, interest rates and exchange rates also affects
the health care sectors. The economic factors affect the cost of the organization.
 Social: There are certain social beliefs which changes with respect to a people coming from
different places. These factors include behaviour of people towards certain disease such as HIV.
This factors affects the healthcare sector.
 Technological: Lack of knowledge of the advanced technology to the employees working on
lower level under the healthcare sector, creates a certain level of frustration within the job which
leads to absenteeism.
 Legal: The over involvement of legal bodies affects the health care industry.
 Environmental: The main job of the healthcare industry is to promote health and safety of each
and every individual within the organization.

Causes of staff absenteeism
 Sickness: It has been observed that one of the major reason that leads to the
complex issue of staff absenteeism is sickness.
 Lack of interest: When an employee is not interest in a particular job or a
specific field, he finds reasons to avoid going to the work.
 Inappropriate management: When there is faulty management in an
organization, it troubles the employees as they do not get their tasks on time.
 Inappropriate work culture: Employees avoid going to a work place where
there is inappropriate work culture.
 Inappropriate environment: It is important for an organization to ensure that
the environment in which its employees are working is promoting healthy and
happy vibes.

Effects of staff absenteeism
 Increased expenses: High rate of staff absenteeism
increases the expenditure of an organization. When a
huge number of employees remain absent
continuously, it affects the functioning of an
organization and leads to mismanagement because of
the decreased number of present employees.
 Hampers the quality of work: It has been observed
that the staff absenteeism hampers the quality of work
of an organization and affects its reputation.

Solution to the problem of staff
absenteeism
 Provision for happy, healthy and safe working environment: It is important
for the company or an organization to maintain a happy, healthy, and safe
working space for its employees.
 Liberal grant of paid leaves: When the employees have the facilities to take
paid leaves for specific reasons such as sick leaves for their own or if someone
from their family is ill, then the employees will feel satisfied with their
company and will not take leaves without any reason.
 Easy communication within the organization: If the employees of an
organization can easily communicate regarding their issues and grievances to
the management, and if the management will ensure that their issue is instantly
resolved, it will encourage the employees to be available for their organization
and work towards the benefit of the organization.

Recommendation
 In order to minimize the issue of staff absenteeism, the Mid Cheshire Hospitals NHS Foundation Trust should
follow the measure which promotes easy communication within the hospital.
 The is the best measure as easy communication will make easier for the employees to communicate with the
management regarding any issue that the employee is facing.
 They can communicate about their security, the existing environment, the stress, the burden, personal issues or
even financial issues and the staff will make sure that the problems faced by the employees is being resolved as
soon as possible.

CONCLUSION
 From the existing presentation, it can be concluded that the working environment of an organization plays an important
role in reducing the problem of staff absenteeism.
 There should be relaxed communication between the management and the employees and a comfortable hierarchical
structure.
 This makes it easier for the workforce to approach the management about any kind of troubles faced by the employees.
 Therefore, it is important for Mid Cheshire Hospitals NHS Foundation Trust to relax their managerial hierarchy and
formulate the plan which involves development of a grievances portal, a redressal committee and formation of teams
within the organizations.
 This will help the hospital in reducing the rate of staff absenteeism within the organization and improve the quality of
work as well.

REFERENCES
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 Mollazadeh, M., Saraei, M., Mehrdad, R. and Izadi, N., 2018. Sickness absenteeism of healthcare workers in a
teaching hospital. Hospital Practices and Research. 3(1). pp.6-10.
 Raja, H. and Gupta, R., 2019. The impact of employee absenteeism on organizational productivity with special
reference to service sector. Int J Humanit Arts Lit. 4(7). pp.581-94.
 Etehadi, B. and Karatepe, O.M., 2019. The impact of job insecurity on critical hotel employee outcomes: The
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