Impact of Staff Turnover on Organisational Performance: A Study on Sainsbury's

This study aims to identify the impact of staff turnover on organisational performance, with a focus on Sainsbury's. It discusses the concept of staff turnover, evaluates its impact on overall performance, and explores strategies for increasing staff retention rate. The study uses a thematic data analysis approach with a questionnaire to collect primary research data. The research questions focus on the definition of staff turnover, its impact on organisational performance, and strategies for increasing staff retention rate. The study provides insights into the benefits of effective staff retention strategies and their impact on organisational performance.

Business Research Methods

TABLE OF CONTENT
TITLE: TO IDENTIDY IMPACT OF STAFF TURNOVER BUSINESS PROBLEM ON
ORGANISATIONAL PERFORMANCE.......................................................................................4
INTRODUCTION...........................................................................................................................4
Aim and objectives......................................................................................................................4
Research questions.......................................................................................................................4
Rationale......................................................................................................................................4
LITERATURE REVIEW................................................................................................................5
Theme1: Concept of staff turnover..............................................................................................5
Theme 2: Evaluation of impacts of staff turnover problems on overall performance of
Sainsbury.....................................................................................................................................5
Theme3: beneficial strategies for increasing staff retention rate.................................................5
Mind map.....................................................................................................................................6
RESEARCH METHODOLOGIES.................................................................................................7
Data analysis................................................................................................................................7
Data collection.............................................................................................................................9
RESEARCH INSTRUMENT........................................................................................................11
Details of proposed research instrument and ways in which research instrument is being
designed.....................................................................................................................................11
Reflection upon audience of this research study.......................................................................12
Reflection on kind of summarizing, media and design of report..............................................12
REFERENCES..............................................................................................................................14
APPENDIX....................................................................................................................................15
Questionnaire.............................................................................................................................15

TITLE: TO IDENTIDY IMPACT OF STAFF TURNOVER BUSINESS
PROBLEM ON ORGANISATIONAL PERFORMANCE.
INTRODUCTION
Staff turnover is the measurement of number of employees who leave organization during
specific time period. This study is going to discuss impact of staff turnover on performance of
business (Costello and et.al., 2020). It will further discuss data collection and analysis methods
by which researcher can accomplish goals by collecting accurate data.
Aim and objectives
Aim
The aim of conducting this study is “To discuss impacts of staff turnover business issue
on performance of organisations” Study on Sainsbury’s.
Objectives
 To discuss staff turnover business issue.
 To explore impact of staff turnover problem on overall performance of Sainsbury’s
 To discuss strategies for increasing staff retention rate.
 To recommend the best way of decreasing staff turnover problem.
Research questions
1. What does staff turnover mean?
2. How can staff turnover business problem affect organisation’s overall performance?
3. Which strategies can help Sainsbury’s in increasing staff retention rate?
4. Which strategy should be implemented by Sainsbury’s for decreasing staff turnover
business issue?
Rationale
One of the main reasons of selecting this topic is to help out businesses in improving their
performance by decreasing staff turnover rate. It has wide scope and can be beneficial at both
commercial and academic level. This study will identify impacts of staff turnover on
organisation’s performance along with strategies that can help out companies in increasing staff
retention rate (Abolade, 2018).

LITERATURE REVIEW
Theme1: Concept of staff turnover
As per the view of (Castro-González, Bande and Vila-Vázquez, (2021) staff turnover cam
be defined as activities where employees provide their services for specific time, and then they
leave organization because they found new offers or hike in salary and new opportunities. Also,
its includes various activities which generate difficulties within the business activities. Employee
turnover influence overall business performance because management has responsibility to
engage new employee and provide them training its influence multiple aspects like time, money
extra other expenses and many more.
Sami, (2021) argued that staff turnover not generate when organization mainly concerns
and continuously improve business activities and provide essential benefits to individual.
Evaluation and assessment of continuous evaluation of employee can reduce staff turnover and
its great methods and practice managing various tasks.
Theme 2: Evaluation of impacts of staff turnover problems on overall performance of Sainsbury
As per the view of Tiwasing, Sokrotepromee and Duanghirun, (2021) multiple aspects
affects on staff turnover problems within business stability like decrease productivity, effective
work culture, decrease in sales, new employee involvement and provide them training skills and
many more. Knowledge about this term that overall business performance influence by staff
turnover makes sure business develop and apply practices which develop control on employee
turnover rate. Idea about this term makes sure businesses that they have developed healthier
cultural activities and fulfil employee needs and provide them rewards, authority, increment
within specific period.
Theme3: beneficial strategies for increasing staff retention rate
Soelton and et.al.,( 2021) established that application of various strategies like timely
provide rewards, motivations, increments, skills distribution and many more practices which
useful for manage employee attraction, and they feel motivated from the work culture and
preforming task. Also, multiple strategies useful for staff retention rate effectiveness is to
continuously identified which factors or forces influence their performance. Proper evaluation
and identification of problems review of employee makes clarity in and its bets way to control
staff turnover and manage performance of employee.

As per the view aryani, widodo and chandrawaty, (2021)argued that not rewards and
increment develop staff retention rate thus application of individual communication and
identification of their problems also develop control of staff turnover, expansion of good and
healthy culture make more substantiality in business activities and its one of the most effective
tool which attract staff member's attraction because individual not only concern towards with the
salary they also concern towards with the great environment as well.
Mind map
Impacts of staff
turnover problem in
business
Deal with staff
members
Reason of employee
turnover
Problems of staff
turnover
Advantage of staff
turnover
Low job
satisfaction
Job mismatch
Workload
Poor
leadership
and
communicati
on
Hire right
employee
Fire people who
don’t performing
well
Offer
flexibility
Encourage
and motivate
employee
Elimina
te
boredo
m
Appropria
te and
effective
employee
selection
Identificat
ion of best
alternative
Backup
plan
Lack of new opportunity
expansion
Lack of brand
image
Lack of feedback
about
performance
Lack of
clarity about
earning
potential

RESEARCH METHODOLOGIES
Data analysis
It mainly divided into two parts: Thematic and statistical data analysis. Thematic data is
evaluated by application of questioner process where researcher mainly concern towards the
questioner approach and researcher represent questioner to found knowledge and information
from participators with utilization of important and essential questions development. Application
effective and require question makes more substantiality in answering activity Thematic data
analysis approach is part or application of qualitative research approach which evaluate from the
questioner practice with identification of knowledge require for the quantitation method
application. Its beneficial approach to collect information within very less time and less cost
which useful for collection of facts and knowledge (Khanal, 2021).
On the other hand, second one is statistical data which evaluated from the old and
methodological aspects. It's not easier process for collection of information. So knowledge about
this term that its complex activity to find information as well as for the information expansion
require mathematical and scientific theory education which is not easier than its make sure
researcher has to consider thematic questioner approach. Also, thematic analysis mainly takes
few times which is useful approach. Statistical data includes quantitative research applications
where researcher mainly concern towards with the utilization of scientific approaches and
mathematical practices which is not easier term to collect and gather information and its provide
information from old data which is not useful for recent problem solution expansion. So for this
research searcher mainly concern towards with the thematic data analysis questioner process
which is practice of qualitative research because its highly useful for creation of decision from
collated facts.
Pros of thematic data questioner process: Thematic data useful for collection of information
and researcher also when uses this research they mainly concern towards with that they not
provide harm to society people or participators beliefs and values as well (Kaffash, Nguyen and
Zhu, 2021). In this research researcher apply and consider thematic analysis process where
researcher ask and generate essential and require questioner which provide benefits in decision-
making activity. Also, for the evaluation and expansion of this researcher not require knowledge
about numerical and huge knowledge about theoretical data which is very effective because

practical knowledge and scientific techniques require knowledge and long term learning activity
(Stevens and et.al.,2021). Application of thematic data researcher highly engage and concern
towards with the qualitative research methods with thematic data approach which easier to found
effective and essential information from participators also it gives and provide better ideas and
information from different people perceptions. Research expansion for the identification of staff
turnover problems is business issue makes more clarity and provide effective information from
the participators from essential and require questioner expansion.
Cons of thematic data questioner process:
From the flexible data questioner practice it’s clear that without application of exact
themes not provide sustainable results and information which mainly require for the new
decision-making approach. So it’s one major cons that when researcher not highly concern
towards with the facts and knowledge collection. Also, when participators not engage towards
with the answer and information sharing process. Knowledge about this term make sure
researcher properly concern and develop structure that individual provides different answers
without cheating and gives realistic answer what they really feel from the specific business issue.
Scope of thematic data analysis:
Thematic data analysis practice application into research process gives different range of
answers with effective manner. And it’s useful for new decision-making from various range of
facts evaluation. Application of different questioner researcher and management found the best
ideas to resolve issues and manage multiple aspects with great manner (Miller, 2021).
Qualitative research has power to develop sustainability in new decision but it takes proper
sequence and easier questions which understand by individual who participate for provide
information and answers. Application of themes raise and develop information to workers like
which essential factors influence performance of management and generate issues. Knowledge
about this term makes sure researcher will defiantly get and collect information from
participators with great manner.
Purpose of thematic data analysis:
Major purpose of this research application is to found best and different range of answers
ans information collection for new decision creating for issue which faces by business from the
staff member turnover problems. Also, it’s easier and reliable method to collect information
that's the reason researcher applies this research practice. Questioner provide answer in different

way which makes helpful for develop stable decision because its beneficial for long term
sustainability as well. Individual researcher when uses this questioner process they defiantly
found best and require information because it mainly evaluates and generate from the
stakeholders who mainly participates for performing tasks with great manner.
Data collection
There are two type of data collection approach and practices: Primary research data
collection and secondary research data collection. Primary research is evaluated with qualitative
method because its similar practice which means collection of data with questioner practice or
approaches (Shrestha, 2021). It includes practices and approach like interview, surveys, group
discussion, observations and many more. But in this research researcher prefers and consider to
conducting research with utilization of questioner approach which useful for provide facts with
impressive manner and collection of knowledge from different range of stakeholders. It has
multiple ways to evaluate and identified information but the most effective approach is
questioner methods. Utilization of questioner approach gives multiple range of answers from
different people which beneficial for collection of information.
On the other hand, secondary research data where researcher evaluated researcher from
the utilization of scientific practices or methods with numerical and methodological approaches.
It’s not easier and it requires effective knowledge and practical skills for evaluation of research.
In this research researcher mainly concern to takes primary research practices with questioner
approach because its beneficial and easier to evaluate and gather information. Researcher
consider and prefers questioner methods because they do have multiple questioner of this
specific issue also they do have considered that it makes more clarity about which major
essential aspects affects on taking staff turnover issues.
Advantages of primary data collection:
Expansion of primary research into research development makes clarity and provide
different rang of answer which makes more clarity about specific topic from participators
because they do have idea about multiple aspects of specific topic. Collection of information
from stakeholder defiantly provide more effective results. Also, primary data collection
questioner approach is useful because when researcher collect information they prepare and
develop different and important questioner which has power to provide exact facts and which
powerful for create of new and impressive decision. From the utilization of primary research

makes more consistency in factors generate because of effective questioner approaches.
Utilization of questioner practice one major things which is essential to concern is investigation
of right and essential questions expansion. Different answers from different people provide
different range of answers and from the different answers easier to found similar answers and
then its defiantly provide clear answers which aspects mainly generate and develop issues or
problems. Primary data collection questioner process one of the most impressive tools and
almost researcher mainly concern and focuses on this type of research expansion.
Disadvantage of primary data collection:
It includes major disadvantages like participator engagement when they not provide
answers, and they not consider providing realistic information. Multiple time when researcher
evaluate and develop research they forgot to define notes that participators develop proper
effectiveness and realistic approaches in distribution of information affects answers collection
approach (Akour and et.al., 2021) Its essential and important term that research mainly concern
and focuses of collection of information from participator like they not before provide
information to others, and then they also provide similar or same answers. So when participator
discusses that they provide similar answers then research will not valuable and its not useful for
expansion of answers.
Scope of primary research data collection:
Explore new things about specific issues makes more clarity in decision-making practice.
Utilization of primary research questioner process defiantly gives various range of answers and
information from different perspective which makes more clarity in expansion of decision with
great manner (Ali and et.al., 2021). Individual researcher when decide to evaluate and generate
different questioner which useful for provide the best information for long term business
sustainability then it’s essential to capture and applies effective answers to operating
effectiveness in decision-making. Collection of information from stakeholders provide
knowledge and facts which beneficial for long term growth and expansion of new opportunities
with creative and effective decision preparation.
Purpose of primary research data collection
Primary research evaluation major purpose is to found information that which aspects and
which terms felt by stakeholders of the company. Because its useful for collection of information
from multiple people which provide their services from long term. So they do have effective

range of answers which makes more substantiality in decision creation process. Also, the major
reason of application of primary research is useful for long term opportunities and solution of
problems with great manner.
RESEARCH INSTRUMENT
Details of proposed research instrument and ways in which research instrument is being designed
On the basis of above methodology, it is found that researcher is going to collect primary
data. For primary data, he will conduct questionnaire. Literature will also be conducted to some
extent. Questionnaire is an effective instrument that can help out researcher in collecting accurate
primary data related to staff turnover such as: causing factors, impacts and strategies to decrease
this rate. Example of research instrument of primary data collection is questionnaire.
In regard to design of research instrument or questionnaire, I can say that I have
conducted questionnaire for collecting primary data. It is believed that primary and first-hand
data gives accurate and latest information (Van der Riet, Levett-Jones and Aquino-Russell,
2018). Questionnaire is the way by which we can observe behaviour of participants and can
know their feelings regarding research topic. As main target people or audience of this study for
which researcher is going to conduct this study is: employees and employers. So, it was
important to know feelings of employees as what they think about staff turnover business
problem, how this problem affect their performance and ways in which their companies can
solve these problems. So, it was the main reason of conducting questionnaire and designing this
instrument.
In this context, I can say that conducting questionnaire is not an easy task as we have to
consider number of factors for collect accurate primary data. Some factors that I have considered
while designing questionnaire include: selecting participants randomly for making them feel
valued and promoting diversity (Nunaki and et.al., 2019.). I believe that when participants are
being selected randomly, without any specific selection criteria then it increases engagement
level, and they are more likely to provide accurate and reliable information. It can help out
researcher in completing study with effectiveness. Other main factor that I have considered while
designing questionnaire is: asking relevant questions. I asked questions relevant to research
topic. I will give opportunities to participants to skip questions and deny if they do not want to
answer any specific question. They all will be given equal and fair opportunities regarding
providing answers and sharing their views openly. I have provided at-least 2 options by which

participants can make better choice. I believe that both open-ended and close ended questions,
added while designing questionnaire, can help researcher out in accomplishing the main aim of
knowing impacts of staff turnover on organisation's performance. I believe that knowing interest
or willingness of participants is also important as it can help us out in preparing effective
questionnaire. Questionnaire needs to be sent to those only who possess the desired information
and to those who are likely to be sufficiently interested to respond (Sobri and et.al., 2019).
Overall, I can say that by considering all these factors, we can conduct questionnaire in an
effective manner and can gather primary information. It can make us able in increasing
knowledge about research topic.
Reflection upon audience of this research study
As the aim of conducting this research is to identify impacts of staff turnover on
performance of organization. The main reason of selecting this topic is to help out companies in
increasing staff retention rate by making use of effective strategies. So, on this basis, it can be
said that the main target or audience for implementing potential findings in this research will be:
employees and employers or Sainsbury's. It will help them out in increasing staff retention and
improving image. Employees can also take opportunities and advantages by staying within
business. So, on the basis of this, I can say that this study has wide scope and can help companies
to the great extent (Fulgoni, 2018). This audience can make themselves beneficial to the great
extent if they review this research study and make use of strategies for increasing staff retention
rate. They will be provided detailed information of this research study through blogs and face to
face. Overall, it can be said that this study is conducted for making beneficial to employees and
employers at large scale and making them able in increasing their productivity. Employees can
take promotional and other opportunities by being with business for the long run. Employers can
improve their image, increase customers' satisfaction rate and can increase sales by increasing
staff retention rate. So, on this basis, it can be said that audience of this study are: employees and
employers.
Reflection on kind of summarizing, media and design of report
As this study has wide scope at commercial level, which means, it would help out
employees as well as employees to the great extent. So, in this context, I can say that having an
effective partnership with public organisations can make this study more successful. They have
in depth practical knowledge about reasons of staff turnover rate along with ways by which

companies can decrease this rate. So, I can say that partnership and collaboration with
associations and public organisations would be helpful in making this study successful
(Rybnicek and Königsgruber, 2019)
In regard to structure of research study, I can say that it plays an important role as
viewers or readers find easier in knowing all about research topic and getting detailed
information of research topic. There are number of things that I have considered while
conducting and preparing this research study such as: following all steps in a systematic manner
because furthers stages in research study relies on previous one. For example: literature review
cannot be conducted without proper aim and objectives. Other main thing that I have considered
is: usage of language. I have made use of English language in order to make reviewers able in
understanding everything, written in research study. There is a proper way of structuring
research study such as: introduction of research topic, development of aim and objectives,
research questions, discussing reasons of selecting topic, LR, RM, discussion and limitations.

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APPENDIX
Questionnaire
1.. Do you believe that staff turnover affect overall image of companies?
 Yes
 No
2. How can staff turnover affect overall performance of your retailer?
 It can affect employees' performance
 It can limit competitive opportunities
 it can decrease sales and customers' experience
3. Which strategies is being used by your company for decreasing staff turnover
rate?
▪ Training to employees
▪ Motivation to employees by financial and non-financial rewards
4. Recommend the best strategy that your company should implement for increasing staff
retention rate?
…..........