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Running head: STAGES OF STRATEGY FORMATION AND IMPLEMENTATION Stages of Strategy Formation and Implementation Name of the Student Name of the University Author Note
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1STAGES OF STRATEGY FORMATION AND IMPLEMENTATION Introduction: The modern business organizations are significantly subjected to the increasing competition of the industry. The increment in the number of the new entries into the industry is creating a state where the organizations are facing an intense competition. The intensity of the market competition is forcing the organizations to form effective strategies in order to get rid of the situation and in that case, the planning has great significance. The organizations of the modern generation are observed to be significantly inclined to the scientific management of the business operation in order to reduce the impact of the competition that has the potential to make the survival difficult for the modern day organization (Bratton and Gold 2017). The paper is focused in identifying the fundamental stages of the strategy formulation and the implementation. Along with that, the paper describes the role of the Human Resources Managers in the formulation of the strategy and the implementation of them. The paper is focused in the evaluation of the contribution of the HRM in incorporating ethics and accountability to the employees of the organization. In addition to this, the paper provides an in depth discussion on the role of the HRM in business planning during the change inside the organization and analyses the usage of the four different business and contextual data that can be utilised for the planning purposes. Rational Strategy Model: The rational strategy model is one of the widely used models for the planning purposes inside the modern day business organizations. The model is considered to be decorated with 5 steps dedicated for the purpose of the planning. One of the most renowned researcher of the business planning, Nigel Taylor in the year 1998, through the creation of “Urban Planning theory since 1945”, was able to comment on the stages of the model where the researcher portrayed the definition of the problems and goals, Identification of the alternative plans or policies, evaluation of the alternative plans or policies, implementation of
2STAGES OF STRATEGY FORMATION AND IMPLEMENTATION the plans or policies and the monitoring of the effect of the plans to be the five steps of the model. However in the modern business context, the concept of the model is observed to be significantly changed. The modern day business organizations are seen to consider the model as the process, havingvariousstageslikestrategicchoicesoroptionsstrategicanalysis,strategic implementation and the strategy evaluation and control. The strategic analysis section of the model is concerned with the evaluation of the organization’s condition. The human resource managers of the organizations are responsible of conducting the external and the internal analysis of the organization for the strategic analysis (Armstrong and Taylor 2014). In order to evaluate the internal condition of the organization, the managers of the organization are responsible to conduct the Strength-Weakness-Opportunity-Threats (SWOT) analysis of the organization. For the evaluation of the external condition of the organization, the managers are liable to conduct the Porter’s five forces analysis and the PESTEL analysis. For the strategic evaluation and the choice of the strategic option, the human resource managers are responsible for the conduction of the Net Present Value (NPV), Internal Rate of Return (IRR) and Payback evaluation. It is significantly important for the managers to evaluate which strategic options to take in a situation. In the strategic implementation section, the managers are in need to assess the suitable policies and strategies for the organization and implement that in all the areas of the business (Ghezzi, Cortimiglia and Frank 2015). In the strategy evaluation and control section, the managers are responsible for evaluating whether the strategies formed by them are increasing the effectiveness of the workforce and are able to achieve the actual goal or not. During this time, the managers are subjected to face significant amount of challenges which they to overcome with effective strategy formation on rewarding the employees for their work and at the same time penalising them for their misconduct.
3STAGES OF STRATEGY FORMATION AND IMPLEMENTATION Theincorporationoftheethicsandaccountabilityintotheoperationsofthe employees of the modern organizations are observed to be significant. The role of the HR in triggering the incorporation is expected to cover the aspects like the formation of the employment law guide and implementation of it, the formation of the code of professional conduct and the implementation of it, the formation of the code of ethics and professional responsibility(RosemannandvomBrocke2015).Apartfromthis,themanagersare responsible for producing ethical leadership and at the same time, they are expected to portray justice and fairness through their decision making, may that be for a promotion, penalisation or recruitment. The managers are in need to ignore the favouritism, nepotism and cronyism to effectively and ethically manage the conflicts of the interests. The reduction in the biasness in the decision making will be significant step from the part of the managers in incorporating the ethics inside the organization. Three Indicators for the Business Performance Evaluation: The indicators for the business performance evaluations are observed to of two types, quantitative and the qualitative. The evaluation of the business performancesand the identification of the key performance indicators are observed to be include the steps like the establishment of a pre defined business process, the identification of the requirements for the businessprocess,precisequalitativeandquantitativemeasurementoftheresultsand comparison with the desired goals and the investigation of the variations along with the strive forward towards the achievement of the short term goals. Many of the business researchers commented that the effectiveness of the business conduction increases with the identification of such key performance indicators which re specific, measurable, achievable, relevant and time phased (Parmenter 2015). The key indicators of the business performance depends on various aspects of the business which are accounts, marketing and sales, manufacturing, professional services, system operations, project execution, supply chain management, stock
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4STAGES OF STRATEGY FORMATION AND IMPLEMENTATION out situation, human resource management. Considering the above mentioned section of the business, the chosen performance evaluation indicators are employee turnover, utilization rate and mean time between failures. Employee Turnover: The growth of any organization are significantly important von the employees of the organization. As the modern business market is notably competitive, the quality in the services of the employees is influential in the generation of the revenue for the organization. Hence the organizations are observed to try their level best to retain the employees who are able to match the desired quality. The number of quality employees leaving the organization will produce a detrimental effect to the business operations of the organization (Habibet al. 2014). Hence an organization which is able to decrease the employee turnover rate can be considered as operating efficiently. Utilization rate: Theutilizationrateisthepercentageoftimethatemployeesofaparticular organization spend in the generation of the revenue (Freitas and Serrano 2015.). Hence the higher the value of the utilization rate is, the higher the changes of improvement in the business performances of the organization. Mean Time Between Failures: Thefailures,inthemoderndaycompetitivebusinessindustry,hassignificant disadvantage for the organizations. The reputation of the company is significantly affected by the failures. Hence the organizations are seen to try their level best to minimize the rate of failure and the increment in the time between the failures are significant for the improvement of the performances of the organization.
5STAGES OF STRATEGY FORMATION AND IMPLEMENTATION Role of HR in change management: The three basic responsibilities of human resource managers during the change inside the organization is the communication regarding the need of the change to the employees of the organization, the creation of the urgency among the members of the organization. Along with that, the evaluation of the performances of the employees of the organization during the change for recognising the good work of the selected employees who are able to perform as per the desired quality during the change. The communication regarding the need of the changeissignificantlyessentialinordertoconvincetheemployeesandmakethem understand the necessity of the change (Cummings, Bridgman and Brown 2016). The creation of the urgency from the part of the HR is much needed in order to implement the change initiative as soon as possible (Pollack and Pollack 2015). Apart from that, the change implementation incorporates a wide range of challenges for the human resource managers of the organization. In this case, the managers are responsible for motivating the employees with the formation of effective rewarding policies so that the implementation of the change becomes easier (Smallet al.2016). Utilization of Different Sources of Data: The planning and the strategy formation of any organization notably depend on the data and information of various sources that may be internal or external. The chosen sources of data which are highly important for the purpose of planning inside the organization are the rate of absenteeism, the market trends, the cost of living allowances and the employee turnover. Rate of Absenteeism: Theplanningorthestrategyformationforthegrowthoftheorganizationis significantly influenced by the number of employees that are present inside the organization.
6STAGES OF STRATEGY FORMATION AND IMPLEMENTATION The business organizations which are service oriented are notably dependent on the number of the employees available for the services. Under such situation, the management of the organizationconsiderstherateofabsenteeismintheplanningofthegrowthofthe organization and the generation of the revenue (Scoppa and Vuri 2014). Employee Turnover: As mentioned earlier, the modern business industry is highly influenced with the quality of the services and products. The employees who are able to serve the organization in accordance to the desired quality are considered to be the assets of the organization. Under such situation, the employees who have the potential to produce the quality, are expected to be retained by the organization. In addition to this, the increment in rate of such quality producingemployeesleavingtheorganization,affectsthegrowthoftheorganization (Harrison and Gordon 2014). Hence the management of the modern organizations are responsible to include the rate of employee turnover into the planning and strategy formation for the growth of the organization. Market Trends: The statistics of the consumption of the products or the services that a particular companyofferstothecustomers,issignificantlyinfluentialinthepracticalstrategy formation from the part of the management of the organization. The market trends or the preferences of the customers, allows a particular organization to align their products to the needs of the customers (Kim and Mauborgne 2014). It helps in the generation o the increased revenue for the organization as it increases the consumption of those services and the products. Cost of Living Allowances (COLA):
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7STAGES OF STRATEGY FORMATION AND IMPLEMENTATION The cost of living allowances notably influences the pricing of the products. The rate of COLA affects the intention of a particular employee in staying in the organization and at the same time, it affects the company’s strategy of implementing a competitive pricing policy for the increment of the company’s growth (Nazir, Shah and Zaman 2014). Hence the managers are responsible to consider the mentioned data for producing an effective balance in the planning for the growth of the organization. Conclusion: On a concluding note, it can be said that the planning of the organizations for the growth or for the implementation of the change in the business operations of the company, largely depends on the excellence of the human resource managers. In order to effectively plan and scientifically implement the set goals, the demand of the human resource managers are seen to increase immensely.
8STAGES OF STRATEGY FORMATION AND IMPLEMENTATION References: Armstrong, M. and Taylor, S., 2014.Armstrong's handbook of human resource management practice. Kogan Page Publishers. Bratton, J. and Gold, J., 2017.Human resource management: theory and practice. Palgrave. Cummings, S., Bridgman, T. and Brown, K.G., 2016. Unfreezing change as three steps: Rethinking Kurt Lewin’s legacy for change management.human relations,69(1), pp.33-60. Freitas, F. and Serrano, F., 2015. Growth rate and level effects, the stability of the adjustment of capacity to demand and the Sraffian supermultiplier.Review of Political Economy,27(3), pp.258-281. Ghezzi, A., Cortimiglia, M.N. and Frank, A.G., 2015. Strategy and business model design in dynamictelecommunicationsindustries:AstudyonItalianmobilenetwork operators.Technological Forecasting and Social Change,90, pp.346-354. Habib, S., Aslam, S., Hussain, A., Yasmeen, S. and Ibrahim, M., 2014. The Impact of OrganizationalCultureonJobSatisfaction,EmployessCommitmentandTurnover Intention.Advances in Economics and Business,2(6), pp.215-222. Harrison, S. and Gordon, P.A., 2014. Misconceptions of employee turnover: Evidence-based information for the retail grocery industry.Journal of Business & Economics Research (Online),12(2), p.145. Kim, W.C. and Mauborgne, R.A., 2014.Blue ocean strategy, expanded edition: How to create uncontested market space and make the competition irrelevant. Harvard business review Press.
9STAGES OF STRATEGY FORMATION AND IMPLEMENTATION Nazir, T., Shah, S.F.H. and Zaman, K., 2014. Review of literature on expatriate compensation and its implication for offshore workforce.Iranian Journal of Management Studies,7(2), pp.203-221. Parmenter, D., 2015.Key performance indicators: developing, implementing, and using winning KPIs. John Wiley & Sons. Pollack,J.andPollack,R.,2015.UsingKotter’seightstageprocesstomanagean organisational change program: Presentation and practice.Systemic Practice and Action Research,28(1), pp.51-66. Rosemann, M. and vom Brocke, J., 2015. The six core elements of business process management. InHandbook on business process management 1(pp. 105-122). Springer, Berlin, Heidelberg. Scoppa, V. and Vuri, D., 2014. Absenteeism, unemployment and employment protection legislation: evidence from Italy.IZA Journal of Labor Economics,3(1), p.3. Small, A., Gist, D., Souza, D., Dalton, J., Magny-Normilus, C. and David, D., 2016. Using Kotter'sChangeModelforImplementingBedsideHandoff:AQualityImprovement Project.Journal of nursing care quality,31(4), pp.304-309.
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