Project Stakeholder Management and Communication Plan
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This article discusses the importance of corporate governance in improving the value of long term shareholders and ensuring transparency. It also includes a stakeholder register and engagement plan for Fairfield Energy.
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Running head: PROJECT AND RISK MANAGEMENT Project Stakeholder Management and Communication Plan Name of Student- Name of University- Author’s Note-
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1PROJECT AND RISK MANAGEMENT Governance The corporate governance mainly aims to all processes as well as structures that helps to transfer business as well as affairs that are related to the Fairfield Energy. For improving the value of long term shareholders, the corporate performance as well as accountability can be enhanced considering the interest of the stakeholders. The corporate governance mainly refers to the building credibility, accountability, and ensures transparency. This also helps to maintain the effective channel of the information that is disclosed ensures good corporate performance. The industry of oil and gas in Scotland is the world largest leader for the supply chain management. To maximize all the opportunities that are provided by the position. The Scottish government plays a main role for continuing the promotion as well as development for improving the energy supply management for Fairfield Energy. The government of Scottish advises the Ministers as well as the agencies of Fairfield Energy to key the issues of the Scottish energy as well as informs the policy development for oil and gas sector. 1. Stakeholder Register Stakeholder Name Title of Stakeholder Role of Stakeholder ExpectationLevel of Interest Mr. ASales ManagerSponsorSales manager of FairfieldEnergy isexpectedto increase the sales ofthecompany. He is expected to Very high level of Interest
2PROJECT AND RISK MANAGEMENT increasethe number of clients and agents in the company and will manage the all the salesperson work. Mrs. BSales PersonMarketingHelps in increase thesales. Promotesthe productorthe serviceofthe company.Deals with customer. Highlevelof Interest Mr. CQuality ManagerTesterExpected to check the quality of the serviceorthe product. Manages theemployees who are involved inthequality assurance. Highlevelof Interest Mr. DProgrammingFunctionalExpectedtoMediumrisk
3PROJECT AND RISK MANAGEMENT ManagerManagermanagethe programs involvedthe organization. level Mr. EAccounting Director Managesthe accountof expenseand incomeinthe organization. Expected to make weeklyexpense report. HighInterest Level Mrs. FSales DirectorTeam Member Manages all sales managerinthe company evaluatingtheir workand instructingthem what to do. Medium Interest Level Mr. GCEOCompany Head Managesallthe directorsinthe company.the expenseandthe Lowlevel Interest
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4PROJECT AND RISK MANAGEMENT incomereportis alsoexpectedto checkedbyhim anddealswith severeproblems andrisksinthe company. Mr. HAgent 1UserAgenthelpsto providecustomer tothecompany. Theirmain agendaisto includecustomer in the company. Lowlevelof interest Mrs. IAgent 2UserAgenthelpsto providecustomer tothecompany. Theirmain agendaisto includecustomer in the company. Lowlevelof interest Mr. JQuality AssuranceTesterAssuresthe qualityofthe HighInterest Level
5PROJECT AND RISK MANAGEMENT serviceorthe productthatis providedbythe company. Mrs. KTechnicianFunctional Manager Thetechnician helpstomanage the program who areinvolvedin the company. Medium level of interest Mr. LDeveloperDevelopingDevelopsthe systeminvolved in the company Highlevelof Interest
7PROJECT AND RISK MANAGEMENT Accounting DirectorMonitors Sales DirectorMonitors CEOManages Closely Agent 1Keep Satisfied Agent 2Keep Satisfied Quality AssuranceKeep Informed TechnicianManages Closely DeveloperMonitors 2. Stakeholder Engagement and Communication Plan Stakeholder Role Information Needed Engagement Level Communication Requirements Information to be distributed and expected impact on their engagement Timeframe Sales Manager Needs data of thesales person in the companyfor High level of engagement Requires communication fordeveloping the growth of the Sales manager increases the saleswithin Monthly
8PROJECT AND RISK MANAGEMENT managing them. companyand increase the sale levelofthe company. the company. Sales PersonNeeds data of customerfor increasing the salesand keepinga trackonthe regular customer. High level of engagement Needs communication increasingthe sale of company. theycan communicate withthe customerwhich canhelpto increasethe sales rate of the company. Helpsto increasethe sales.Also promotes the productor theservice ofthe company. Daily Quality Manager Needsdata foranalyzing the quality of theproduct andthe product. Low level of engagement Required communication toimprovethe qualityofthe productsorthe service provided by the company. Checkthe quality of the serviceor theproduct. Managesall employees involvedin Quarterly
9PROJECT AND RISK MANAGEMENT thequality assurance. Programming Manager Needsdata for programming. The programs are maintained forrunning theprogram successfully. Low level of engagement Theeventsthat are carried out in the company are tobemanaged andrequires communication for managing the programs. Expectedto managethe programs involvedthe organization. Daily Accounting Director Need expense andincome datafor managing the accounts Low level of engagement Communication requiredfor account management whichincludes sales and income report (Senaratneand Ruwanpura 2016). Manages the accountof expenseand incomein the organization. Expectedto make weekly expense report. Monthly Sales Director Thedataof salesare Low level of engagement Communication isrequired Managesall sales Monthly
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10PROJECT AND RISK MANAGEMENT neededfor keeping track on sales. because the sales aretobe managed by the sales director. managerin the company evaluating theirwork and instructing them what to do. CEODataof company’s expenditure and income High level of engagement Formanaging thebusiness process, communication isneededwith the CEO of the company (Carrolland Buchholtz 2014). Managesall thedirectors inthe company. theexpense andthe income report is also expectedto checkedby himand dealswith severe problems andrisksin Weekly
11PROJECT AND RISK MANAGEMENT the company. Agent 1Data regardingthe productsand service of the company High level of engagement For communicating withthe customer, agents are needed. The agentscan directly hold the customerwithin the company. Agenthelps toprovide customerto the company. Theirmain agenda is to include customerin the company. Daily Agent 2Data regardingthe productsand service of the company High level of engagement For communicating withthe customer, agents are needed. The agentscan directly hold the customerwithin thecompany (Camilleriand Agenthelps toprovide customerto the company. Theirmain agenda is to include customerin the Daily
12PROJECT AND RISK MANAGEMENT Costa 2018).company. Quality Assurance Needsdata for measuring the quality of data Low level of engagement Communication isneededfor assuringthe qualityofthe productorthe servicethatis provided by the company. Assuresthe quality of the serviceor theproduct thatis providedby the company. Daily TechnicianDatafor managing the productand service. Low level of engagement Thetechnician needsto communicateto improvethe technicaldetails of the company. The technician helpsto managethe program who areinvolved inthe company. Weekly DeveloperDatafor development High level of engagement Developsthe dataforthe productinthe company. Develops the system involvedin the company Daily
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13PROJECT AND RISK MANAGEMENT References Agudo‐Valiente, J.M., Garcés‐Ayerbe, C. and Salvador‐Figueras, M., 2015. Corporate social performanceandstakeholderdialoguemanagement.CorporateSocialResponsibilityand Environmental Management,22(1), pp.13-31. Binder, J., 2016.Global project management: communication, collaboration and management across borders. Routledge. Bourne, L., 2015.Making Projects Work: effective stakeholder and communication management. Auerbach Publications. Bourne, L., 2016.Stakeholder relationship management: a maturity model for organisational implementation. Routledge. Camilleri, M. and Costa, R.A., 2018. The Small Businesses’ Responsible Entrepreneurship and Their Stakeholder Engagement Through Digital Media. Carroll,A.andBuchholtz,A.,2014.Businessandsociety:Ethics,sustainability,and stakeholder management. Nelson Education. Ruehl, C.H. and Ingenhoff, D., 2015. Communication management on social networking sites: StakeholdermotivesandusagetypesofcorporateFacebook,TwitterandYouTube pages.Journal of Communication Management,19(3), pp.288-302. Senaratne,S.and Ruwanpura,M., 2016.Communicationinconstruction:amanagement perspectivethroughcasestudiesinSriLanka.ArchitecturalEngineeringandDesign Management,12(1), pp.3-18.