Stakeholder Mapping and Analysis in NHS: A Strategic Approach

Running head: HEALTH AND SOCIAL CARE
Health and social care
Name of the student:
Name of the University:
Author’s note

1HEALTH AND SOCIAL CARE
Task 1:
Stakeholder mapping:
In a national level public service organisation like NHS, several types of stakeholders are
involved with depending on their position, operation, involvement, importance and influence.
Stakeholder mapping enable the core organisation to identify and analyse the stakeholders and
their degree of engagement, their role and responsibilities. It also allows the prioritisation of the
stakeholder while identifying the services required to maintain healthy relationship with
stakeholders. NHS UK considers a person or a group as stakeholder when they have a significant
interest in service provided or will be affected by any kind of changes. Apart from that NHS also
considers all the local healthcare organizations and health community as their stakeholder.
Despite that, considering the internal and external involvement the healthcare staff, patients,
trade unions, MPs and members of public and community groups, Health, Community and Care
Overview and Scrutiny Committees (HCCOSC) are considered as the active stakeholder of the
NHS.

2HEALTH AND SOCIAL CARE
External StakeholdersInternal Stakeholders
Stakeholders
of NHS
Voluntary Sector
Community Voluntary
Services
Health Charities
Professional Bodies
General Medical Council
Local Medical Committee
Doctors, Nurses and Caregivers
Primary Care organizations
GP Practices
Walk-in Centres
Other NHS Organization
Hospital Trust
Ambulance Trust
MPs/Council
Local Council
Parish Council
Media
Print
Radio
Social Media
Patient Groups
Healthcare crevice
receiver
Healthwatch
Participation groups
Regulators
Overview and scrutiny
committee
Health and wellbeing
board
Education Sector
National School of Healthcare
Science (NSHCS)
Academic Health Science
Network
Identification of stakeholders:
Organization Stakeholder map:
Figure 1: NHS Stakeholder map

3HEALTH AND SOCIAL CARE
Source: (created by author)
Participation and type: (internal/external; Inform/Consult/Partner/Control)
Internal Stakeholder are controlled directly by the NHS and their managing committees
and the service provider who represent the functions and operations of the NHS under the same
aims, vision and ethical considerations (Takian, Cornford 2012)
External stakeholders are the organisations or communities who operate as the
independent entities engaged in NHS service providing and supply. These stakeholders are
supplier, partners or regulatory boards.
Stakeholder Name Participation External/
Internal
Type of
Stakeholder
Academy for Healthcare
Science (AHCS)
Overarching body for the whole of the
Healthcare Science Profession
External Partner
National School of
Healthcare Science
(NSHCS)
Training School of NHS healthcare
and science training programmes and
quality assures
External Partner
North West Healthcare
Science Network
Support, promote, develop and
represent the Healthcare Science
workforce
External Partner
Academic Health
Science Networks
(AHSN)
Align education, clinical research,
informatics, innovation, training and
education and healthcare delivery
External Partner
Local Education &
Training Board (LETB)
Training school and Wider HRM
operator
Internal Inform
National Institute for
Health Research (NIHR)
Research and Development for
advancement of NHS services and
Internal Partner