Evaluating Stakeholders and Challenges in TESCO's Employment Relations

This report provides an in-depth analysis of stakeholder management within TESCO, a multinational grocery company. It begins by identifying and evaluating the roles of key stakeholders, specifically employees and board members, in managing employment relationships. The report then delves into the current challenges faced by these stakeholders, categorizing them into technical, psychological, and ideological challenges. Furthermore, it evaluates the practical challenges that managers experience when balancing working relationships and stakeholder expectations, highlighting the complexities of managing diverse employee behaviors, adapting to changing work environments, and effectively communicating with stakeholders. The report underscores the importance of addressing stakeholder concerns and adapting management strategies to ensure efficient working environments and positive employment relations within TESCO.

STAKEHOLDERS

Table of Contents
INTRODUCTION...........................................................................................................................1
1. Analysing and evaluating the current role of two key stakeholders who are involved in
managing the employment relationship within TESCO............................................................1
2. Identify the current challenges experienced by stakeholders when managing employment
relations within the TESCO. ......................................................................................................3
3. Evaluate the current practical challenges managers experience when managing both the
working relationship and stakeholder expectations....................................................................4
CONCLUSION ...............................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Stakeholders are those people or group of person who show interest in the company and
are concerned about the profits and growth of the organisation. There are two major kinds of
stakeholders which are categorised in internal and external stakeholders. Creditors, directors,
employees and government all are considered as the stakeholders of company. In this present
report TESCO has been chosen for assessment. TESCO is a British Public limited Multinational
company of groceries. It was founded 99 years ago and its headquarters is in London, England.
This report will majorly focus on current role of two key stakeholders who are involved in
managing the employment relationship within TESCO. In addition to this, current challenges
experienced by stakeholders when managing employment relations within the TESCO will also
be described in brief. Furthermore, current practical challenges managers experience when
managing both the working relationship and stakeholder expectations will be analysed in detail.
1. Analysing and evaluating the current role of two key stakeholders who are involved in
managing the employment relationship within TESCO
In every company there are stakeholders, these are those people or group of people who
have showed there interest in the business of the organisation (Andriof and et.al., 2017). These
are the people or group who get affected by the operations of the business. Below are the major
two key stakeholders who are involved in managing the employment relationship within
TESCO.
Employees: These are the people who gets affected most by the business or work of the
organisation. These are the one who interact with the customers and they maintain the best
relationship with them. Employees even maintain their commitment towards the work of the
company and gets training so that they can give the best results to the organisation (Schmidt,
Foerstl and Schaltenbrand, 2017). The work system is affected by the social life of employees
and their education level even. They are the one who are dedicated in maintaining the
employment relationship with the employers. This will help the organisation in being better and
gaining a proper working environment if they will maintain a good employment relationship. In
every organisation maintaining the employment relationship is really important and hence the
employees plays the major role in the same. The relationship with employer tells about the
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system and everything other as well. Employees ensure that they work together and collectively
so that more and efficient outcome can be achieved. It is the major work of employee where they
need to think about the task which they need to perform in the organisation. In context to
TESCO, employees does not make part in the decision making of the company and they ensure
to listen what their employer says to them so that an employment relationship can be maintained.
Employee should take initiatives for working and ensure that all the work has been
completed on time. The biggest problem for every employee is to listen about the task said by
manager. And majorly when there is a change in working environment of the company. That
time the manager has to understand and accept the change along with forming new rules and
regulation according to the change in the environment. Here the employees has to ensure that
new working environment has been adopted by employees and manager needs to motivate the
employees for the same. In addition to this, This will result in more efficient working and
employment relationship will be maintained in better way. In addition to this, employees plays a
major role by following the work culture and taking responsibilities regarding the same. It will
help in ensuring that all the practices has been managed well and relationship with employer will
be smooth by the same.
Board members: These are those people who are being elected by the shareholders of the
company. These are the members who sets the vision of the company and take all the major
decisions regarding the organisation. The board members are highly responsible for all the
decisions they take in the company (Saravanan and Vasumathi, 2015). It is their duty to measure
the performance by checking the final outcomes as per the financial outcomes. In maintaining
the employment relationship the boards members role in very important as they are the one who
decides regarding the reward system of the company. In addition to this, If the employees will
get reward for their performance in the company than it will make them feel motivated. This will
maintain a better relationship as the employee will be more comfortable and motivated while
working. Along with this, board of members also play a major role in determining the best
employee award or regarding the working environment. This will have a great impact on the
employees of the company. If less rigid working environment will be maintained for the
employees than it will be difficult for employee to give their best and it will result in a better
employment relationship (Chai, 2016). Other than this, board members have a high degree of
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involvement with the operation department and thus, they rely on them and limits the work
system by giving a management system properly.
2. Identify the current challenges experienced by stakeholders when managing employment
relations within the TESCO.
In maintaining an employment relationship all internal stakeholders have some or the
other role by which the relationship gets affected. The stakeholders of the company faces various
challenges in managing the employment relationship (Mistry, 2015). As per the above details
employees and broad members are being taken as the stakeholders. It has been the duty of
stakeholders to accept every new thing and new rules that are being implemented on the
organisation. So for The same there are some major challenges are discussed below which are
being faced by employees and board members in managing employment relations.
Technical challenge: This is one of the major challenge that is being faced by the employees as
stakeholder is to know the different circumstances regarding the actual ownership as an
employee whether as individual shareholders, group of employees or as management. Technical
risk involves the rights and responsibilities which are required for holding a part of ownership
(Martins and Waclawovsky, 2015). The major challenge for the stakeholder is to have a proper
knowledge regarding the finance and operations of the company. In addition to this, the
challenges are accordingly faced by the stakeholders and different responsibilities while working
is to be managed and that is the change that is to be faced by them.
The Psychological challenges: These are the complex issues that are being faced by the
stakeholders while getting involved with any company (Margerum and Robinson, 2015). It is
also a major challenge where the stakeholders needs to change them and their mental thinking as
per the changing environment. Every person has their own mindset and it is tough for them to
accept the changes. So stakeholders has to face the same and this is the biggest challenge for
them to accept the changes and react accordingly. These are the major problem for stakeholder of
resistance to change and this is the working where they don't see the value in managing and
accepting change. This tough and rigid behaviour is being a major challenge through which
stakeholder has to go through and deal with the same.
The Ideological challenges: These are the most oversimplified challenges where the
stakeholders have to understand about every culture and law that the organisation is following. It
is a challenge for every manage and employee to understand the culture and assure that they are
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being followed properly (Lueg, Pedersen and Clemmensen, 2015). Every person has their own
ideology and they need to maintain the same by fulfilling all the requirements.
3. Evaluate the current practical challenges managers experience when managing both the
working relationship and stakeholder expectations
Manager of TESCO always focus on entire management system of the company and
there main aim is to take out the best from the employees. Along with this, the managers focuses
on the relationship of employer and employees. It is the duty of the manager to make sure that
employees are comfortable with the work they are being assigned and work in union towards a
common goal (Busse and et.al., 2017). Other than this, manager of TESCO has also the major
role of meeting the expectations of shareholders. This will result in more efficient working and
employment relationship will be maintained in better way. This can be done by letting them
know about all the details of the project before starting the same and make sure to communicate
everything with them. But in order to do all this tasks manager faces various challenges. This
challenges are briefly discussed below:
 Managers has to understand the behaviour of employees in order to manage the entire
working system. The biggest challenge faced by manager is that they need to deal with
various different employees according to their behaviour (Lehner, 2015). In addition to
this, It is really difficult to manage people as per their behaviour and working patterns.
As manager can not change the thought process of employees so manager needs to deal
with the same as per their behaviour.
 To maintain the working relationship managers deal with the employer and employees
both. In TESCO, managers go through the different process of taking care of both the
sides and they have to listen to both the employer and employee. It is big challenge to
manage both the ways without hurting morale of any person. TESCO is a multinational
company where there are various employees working in it. So it is tough to manage every
employee and meeting their expectation as well.
 There are some complex issues that are being faced by the managers while getting
involved with any company (Chimucheka and Mandipaka, 2015). It is also a major
challenge where the stakeholders needs to change them and their mental thinking as per
the changing environment. Every person has their own mindset and it is tough for them
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to accept the changes. So managers has to face the same and this is the biggest challenge
for them to accept the changes and motivate every employee.
 The biggest challenge is faced by every manager when there is a change in working
environment of the company (Kishita and et.al., 2016). That time the manager has to
understand and accept the change along with forming new rules and regulation according
to the change in the environment. Here the manager has to ensure that new working
environment has been adopted by employees and manager needs to motivate the
employees for the same.
 While meeting the expectation of stakeholders manager needs to communicate with them
properly. Project manager plays a major role In fulfilling the expectation of stakeholders.
In addition to this, To do the same the challenge of continuously negotiate and
influencing the wants of stakeholders is required to be done (Huq, Chowdhury and
Klassen, 2016). This is the biggest challenge that is being faced by manager of the
company.
 In addition to this, manager has to ensure that current status of project are properly
communicated to the stakeholder. It is also a challenge for the manager of TESCO as the
status of project should be properly communicated and after that if there expectation are
being fulfilled than that also has to be managed by manager.
 Manger of the company should address all the concern of the stakeholders and ensure to
implement the same by referring to request for change. In addition to this, This will
result in a big challenge for the manager as it is very difficult for the manager to secure
the concerns of all the stakeholders (Hallowell and Yugar-Arias, 2016). Everything is
required to be managed by the manager of the company and the same is the challenge
while working and being the part of HR.
 Manager also faces the challenge of making every stakeholder understand about the
current project and its future growth. If any person is not satisfied with the same then
manager has to ensure that there things are being listened properly. While going through
this process the company has to make proper management system. It is also a challenge
for manager to ensure that all stakeholders are satisfied with the current operations and
running project of the company.
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 Other than this, manager has to encourage productivity by motivating employees and it is
not an easy task to increase an individual efficiency. For the same the manager plans the
things properly and motivate every employee as per their efficiency level. It is not easy
for any manager to do the same so this is the challenge for them.
 Manager of the company coordinates and communicates between the top level
management and employees of the organisation (Dhaliwal and et.al., 2014). This is being
done by communicating properly and does not add things by self. This is a work of
responsibility as they communicate with external stakeholders as well. Like government,
customers etc. It is a very big challenge for the manager to represent the company so all
the things should be carried out by proper responsibility.
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CONCLUSION
From the above report it has been concluded that stakeholders are the lifeblood of every
organisation and they are the one who are concerned about the profits and growth of the
organisation. They show interest in the projects of the company where manager has to ensure
that current status of project are properly communicated to the stakeholder. In addition to this,
While meeting the expectation of stakeholders manager needs to communicate with them
properly. Project manager plays a major role In fulfilling the expectation of stakeholders.
Furthermore, The biggest challenge faced by manager is that they need to deal with various
different employees according to their behaviour.
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REFERENCES
Books and Journals
Andriof, J. and et.al., 2017. Unfolding stakeholder thinking 2: Relationships, communication,
reporting and performance. Routledge.
Busse, C. and et.al., 2017. Extending the supply chain visibility boundary: utilizing stakeholders
for identifying supply chain sustainability risks. International Journal of Physical
Distribution & Logistics Management, 47(1), pp.18-40.
Chai, K., 2016. The challenges faced by homeowners and other stakeholders in retrofitting
double glazed windows in older homes in New Zealand (Master's thesis).
Chimucheka, T. and Mandipaka, F., 2015. Challenges faced by small, medium and micro
enterprises in the Nkonkobe Municipality. The International Business & Economics
Research Journal (Online), 14(2), p.309.
Dhaliwal, D. and et.al., Y.G., 2014. Corporate social responsibility disclosure and the cost of
equity capital: The roles of stakeholder orientation and financial transparency. Journal of
Accounting and Public Policy, 33(4), pp.328-355.
Hallowell, M.R. and Yugar-Arias, I.F., 2016. Exploring fundamental causes of safety challenges
faced by Hispanic construction workers in the US using photovoice. Safety science, 82,
pp.199-211.
Huq, F.A., Chowdhury, I.N. and Klassen, R.D., 2016. Social management capabilities of
multinational buying firms and their emerging market suppliers: An exploratory study of
the clothing industry. Journal of Operations Management, 46, pp.19-37.
Kishita, Y. and et.al., 2016. Research needs and challenges faced in supporting scenario design
in sustainability science: a literature review. Sustainability Science, 11(2), pp.331-347.
Lehner, M., 2015. Translating sustainability: the role of the retail store. International Journal of
Retail & Distribution Management, 43(4/5), pp.386-402.
Lueg, R., Pedersen, M.M. and Clemmensen, S.N., 2015. The role of corporate sustainability in a
low‐cost business model–A case study in the Scandinavian fashion industry. Business
Strategy and the Environment, 24(5), pp.344-359.
Margerum, R.D. and Robinson, C.J., 2015. Collaborative partnerships and the challenges for
sustainable water management. Current Opinion in Environmental Sustainability, 12,
pp.53-58.
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Martins, C.C. and Waclawovsky, A.J., 2015. ISSUES AND CHALLENGES FACED BY
PUBLIC MANAGERS IN THE PROCESS MANAGEMENT IN HEALTH. REVISTA DE
GESTAO EM SISTEMAS DE SAUDE-RGSS, 4(1), pp.100-109.
Mistry, R.N., 2015. Issues and challenges faced by Equal Opportunity Cell
Stakeholders. Journal of School Social Work, 11(12), p.14.
Saravanan, P. and Vasumathi, A., 2015. The Impact of Demographic Profile on Strategic HRM
Practices and Its Challenges Faced by HR Managers in IT Firm, India: An Empirical
Study. International Journal of Social, Behavioral, Educational, Economic, Business and
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Schmidt, C.G., Foerstl, K. and Schaltenbrand, B., 2017. The supply chain position paradox:
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