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Starbucks Management and Operation

   

Added on  2020-06-03

11 Pages2649 Words61 Views
Management and Operation Project - 2

Table of ContentsINTRODUCTION ..........................................................................................................................1TASK 1............................................................................................................................................1P4 Different approaches to Starbucks Operation Management..................................................1P5 Importance of Operation Management in achieving business objective: .............................2M3 Role of leader and manager in Starbucks Operational Excellence :.....................................3TASK 3............................................................................................................................................3P6 Impact of various business environment factors upon operations management....................3M4 Evaluation of factors affecting business environment .........................................................5D2 Critical evaluation of applications of operations management.............................................6CONCLUSION................................................................................................................................6REFERNCES ..................................................................................................................................7.........................................................................................................................................................8

INTRODUCTION Management and Operations are the central function of any business organisation. Itdeals with production process in order to maintain the quality of product in the given time frame.It ensures to turns input into maximum output in most effective and efficient way. It alsoinvolves managing people, resources, technology and information (Operation and Management,2017). It is a delivery focused process which is having operational excellence demanded by itscompetitors. This project report is based on Starbucks, which is an American coffee house chainfounded in 1971. This study basically covers the various aspects and approaches of operationalexcellence of Starbucks and their core values (Chevalier and et. al., 2015). It also discuss abouthow leaders and managers of the respective firm improves the skilfulness of its management bysubstantially evaluating it and the impact of business environment on it.TASK 1P4 Different approaches to Starbucks Operation ManagementIt deals with optimally utilising the business resources and fulfilling the customer desire to meethighest standards which is economically feasible. It revolves around different approaches suchas:Business Process Re-engineering : It is a strategy which focuses on analysing theactivities of organisation and then make them to rethink about their practices in order to improvetheir operational services, satisfying customer, and make competitive advantage. Starbucks canuse BPR in order to have improved fundamental interaction with their visitors and adding worthin their supply chain process. Six Sigma : It deals with rising the level of quality to higher defined standards andremove the error. The fundamental approach of this is to increase process improvement andreduction in variation. Company can accomplish their goal by setting up effective managementsystem through this process. Starbucks can use the mobile apps for the cash method and to speedup its ordering level, one can order early with such app, so as to avoid the waiting time. Alsothey can provide various offers on using the mobile application. Just in time : It is a methodology aims at reducing the level of inventory in order toavoid wastage, improve efficiency and delivery time (Chowdary and George, 2011). This1

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