This document provides information on starting a business and the fundamentals of marketing. It covers topics such as business plans, market analysis, competitor analysis, customer analysis, marketing strategies, pricing strategies, and more.
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Starting a Business and Fundamentals of Marketing 1
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Contents Business Plan...................................................................................................................................3 2
Business Plan Executive Summary- A coffee shop business plan is related to the interests, demand and preferences of potential consumers. It helps the business to follow some suitable standards layout and consists of single document categorized into different manners. Valley Coffee shop will sever high quality of coffee facilities and also provide the coffee related products which is always attracts more consumers. Every staff members who work nearby and sell flavored based drinks with focused on the providing quality at speed. In this way, valley coffee shop will sell coffee product and take away as well as to eat in. Moreover, owner of valley coffee shop has arranged the indoor or outdoor seating area with space more than 30 consumers. Company overview- Valley coffee shop will be privately held company and owned by Nick smith, who will always manage and control their coffee shop. Sometimes, it is always tried to implement innovative idea in the business for purpose of expansion in global marketplace (Bui,2020). Owner of valley coffee shop will hire, recruit full time employee with at least 2 years of experience. In this way, it become easier easy to understand the specific need or requirement for potential customers. Vision- The vision of valley coffee shop is to provide a friendly, comfortable atmosphere where existing client can receive best quality of coffee items. The start-up will focus on the giving better discounts, offers during occasions. Objectives- To increase the profitability as well as productivity of coffee shop business To implement innovative idea in the business to increase the entire performance and efficiency of valley coffee shop. To increase the profitable rate 5%-7% within next 2-3 years. 3
To establish a strong coordination with client to fulfil all necessary demand in proper manner. Goals- The goals of coffee business are to provide the substantial income and also creating an appropriate business and healthy working environment where both consumer and employee treated with respects. In this way, company will achieve their desirable goal and objective. SWOT analysis- A SWOT analysis is based on the evaluation of proposed cafe’s strength, weakness, threat and opportunities. These can help to determine the niche market and preferences of consumers towards coffee product as well as services. Strength The strength of valley coffee shop is to reflect on their uniqueness, which is always attracted the potential consumers towards product as well as services. Be detailed about this because products are pulling together a list of selling points (Kimand et.al.,2020). In this way, it is always supports for maintaining the quality of coffee, the atmosphere and decors of planned café. Weakness The weakness of Valley coffee shop is that when investing a large amount of money in the maintenance of business premises. The owner of enterprise will decide to sell their rare item of coffee but it may difficult to acquire, perhaps. Start-up enterprise do have require as much experience in areas or getting financing in concern. Threat A major threat of valley coffee shop is related to the high competition level, which is directly affecting on the current business performance. Another way, changing the price or cost within coffee that will develop more fluctuations within economy. If any kind of drastic change occurs which can reduce the level of production or sales in global marketplace. 4
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Opportunities Evaluate that market opportunities which come across. If owner of valley shop has been noticed that all coffee shop in particular chosen areas. This can support for enterprise to find the interests, need and requirement of potential client. Moreover, identifying the untapped target audience which is consider the key success in space or area. Market Analysis- According to the research, it has been analysed the target market and there is enough demand for particular products to make a better coffee business viable. On the basis of competitive analysis, it has been examined the preferences of coffee in schools, offices, complexes (Lourenço,2020). These are primarily target market for students, professional business people. Both targeted groups are heavy consumers of tea, snacks and coffee. On the basis of survey, there is a strong demand towards high end coffee shop in central areas or location. The valley coffee shop is expected to keep growing the business in UK London, As per research, it has been suggested that coffee is one of the most consumed beverage in the country, with the average person drinking two cups per day. It is also believed that growth, add high volume of coffee people drink every day. It makes an opening of new start-up based coffee shop. In this way, it has been considered the good business opportunities in global marketplace. Competitor Analysis- Valley coffee shop will be located in the prime location that is seeing various offices open up and new companies are move in (McAdoo,2020). these are consider the currently as two other coffee shop within immediate area or place but it is also believed that there is room for more. Main advantage of start-up enterprise that is closely related to new office building than other shops. It is also making an effective plan to differentiate ourselves by providing the excellent lunch menu, unlike any of existing coffee shops. This will help for maintaining different customer loyalty schemes. 5
Customer Analysis- As per analysis, valley coffee shop is mainly focused on the location or area of enterprise, especially offers the before and after work, during lunch times. In this way, it will increase chance to interest of consumers towards business (Nguyen,2020). Prime location or areas has a high proportion of professionals, who can afford to spend money on the coffee and additional drinks. These are majorly influence the potential consumers to maintain the strong position in global marketplace. According to the customer analysis, Valley coffee shop plan must be detailed about the consumer where enterprise they serve. Usually, it has been segmented the customers such as college students, professionals workers etc. As per selection that will have a great impact on the type of coffee shop you operate (Puspita,2019). It is clearly define the suitable atmosphere, pricing and product options. Sometimes, it would respond to the different marketing promotions that teens. The important aspect is to target potential consumer in context of demographic as well as psychographic profile. In regards of demographics, include all discussion on the basis genders, location and income level of individual people. The start-up coffee shops server a better customer living thing effectively and efficiently. Marketing strategy- The owner of valley coffee shop is focused on the products offers and identify the existing competition uses lower grade beans, inexpensive equipment’s. If every staff members does not properly trained (Nguyen,2020). As a result, it has been developed the inconsistent product quality and dissatisfied the potential customers. At valley coffee shop, Employees are passionate about the coffee and intended to focus on the consistently serving high quality of coffee item. Sourcing the premium beans, snacks and maintaining its freshness at every time Using a proper coffee machine and related their equipment’s Giving the baristas through professional training session. 6
Staff members of Valley coffee shop is focused on the quality, consistency and consumer service. it help to build a steady repeat consumer base. Pricing strategy- It intend to concern on the speciality coffee including mochas, espresso and so on. This can help for maintaining the profit margins as such higher than regular coffee. In this way, it has beenanalysedthatpricingstrategyplaysimportantroletoattractmoreconsumers (WahyuningsihKasumaand Darma,2020). Many people are conscious about the cost or price of items. That’s why, start-up enterprise will try to give offers, discounts at time by time. In this way, it will be increasing the demand of business in global marketplace. Advertising and Promotion- Valley coffee shop will reduce the price or cost, establish connection with consumer demographics. This can possible when coffee shop will use different platform such as social media like Facebook. This help to aggressively promote or advertise detail of different products. Sales- Valley coffee shop will be offering the best service in professional manner. Basically, a start-up enterprise will design a cosy area, interactive dynamic areas or space. Seating will be consider the mix of smaller individual tables with intimacy, longer and bench styles for large group members. Marketing Plan Marketing Mix (4Ps) Product-Thedecisionofproductselectionismainlydependingonthedemand, preference of potential consumers, who always attract to select best coffee items. In this way, Valley coffee shop offers a coffee item, vegetable snacks and additional drinks (Arroyo,2020). After sale service, it is consider the appreciated at the time of export of coffee produced on its farms. Price- Valley coffee shop will improve the understanding towards pricing concept which become consider as essential factors in the client purchase decision. Company will use pricing 7
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strategy to provide the coffee item in low price. In this way, it gained competitive advantage in global marketplace. The pricing strategy will attract potential consumers where they can select the best option, according to their needs. Because many people have faced the issue of low income and try to avoid for taking services. At that time, pricing strategy play important role to give best options, start-up enterprise will increase profitable rate in global marketplace. Place- A valley coffee shop will be established in the prime location, which means to provide the transportation of product and services. Generally, it is all about the distribution channel to record the specific need or requirement for consumers (WahyuningsihKasumaand Darma,2020). Afterwards, it will be delivered the best quality of good and service at their location. The effective distribution channel must ensure that all goods and service delivered to an agreed location. It is consider the important aspect to attract the more consumers towards valley coffee shop. Promotion- The promotional mix is that means by which potential consumers are made aware of available product as well as service. Usually, Valley coffee shop is considered the social media channels such as Facebook. These are consider the social media platform which may support for promoting the product as well as service in global marketplace. On the other hand, start-up enterprise will focus on the website, smart application in which provide awareness among consumers in regards of product as well as service. Investment needed and financing opportunities Financial plan is important for Valley coffee shop enterprise, especially if need dept financingorwishtoattractmoreinvestors.Theownerofstart-upenterprisehasbeen demonstrated that will grow enterprise and maintain profitable rate(WahyuningsihKasumaand Darma,2020). In order to implement the different strategic approach to create a better income statements, cash flow as well as balance sheets. For a new enterprise, these are consider the important aspects to estimate the actual need or requirement for business. The owner of valley coffee shop will anticipate cash revenues, disbursements for expenses. This can play important role for demonstrating that will manage cash flow and generate accurate result or outcome. 8
To maintain the actual cost or price of goods sold to 10% to 20%. The Valley coffee shop enterprise will increase sales within 18 months in time intervals to 3% of target market. It is important to record or maintain all kind of financial information or data. The overall cost require for Valley coffee shop is $99,000. The major contribution of cash is $10,000 and family members or investor is $16,000. Cost Analysis- On the basis of customer profile for Valley coffee ship as following number were compiled. As per cost analysis, it has been obtained the information on the basis of fact reports. Usually, it is alsi identified all essential price or cost of available investment(WahyuningsihKasumaand Darma,2020). It was preapred by using valley coffee shop as important point and delineating number by one. 9
There are some important objective or goals of financial perspectives: Purchases and use the ERP system Train the staff members with proper business handlinh to prevent the waste Maintain the weight and portoning the better system for food It is also checking the quality of food from suppliers and delivered Hire, recurit the experienced or qualified accounting information management. 10
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REFERENCES Book and Journals Bui, H., 2020. Green marketing as showcase of sustainable coffee shop business. Kim, S.H. and et.al.,2020. Consumer-Based Brand Authenticity and Brand Trust in Brand Loyalty in The Korean Coffee Shop Market.Journal of Hospitality & Tourism Research. p.1096348020980058. Lourenço, I.P., 2020.SALECO coffee shop: business plan(Doctoral dissertation). McAdoo, J.H., 2020.Strategies Independent Coffee Shop Owners Use to Gain a Competitive Advantage(Doctoral dissertation, Northcentral University). Nguyen, H.N., 2020. Creating an effective digital marketing plan for a small new coffee shop: ChoCoCha. Puspita, D., CORPUS BASED STUDY: STUDENTS’LEXICAL COVERAGE THROUGH BUSINESSPLANREPORTWRITING.16November2019,BandarLampung, Indonesia i. Wahyuningsih, D., Kasuma, J. and Darma, D.C., 2020. Application of Market Innovation Strategies for Banjaran Coffee Products using the Walk Shop.International Journal of Entrepreneurial Research.3(2). pp.49-53. Arroyo, J.C.T., 2020. Analysis and Design of Enterprise Resource Planning System for a Coffee Shop.International Journal.9(3). 11