1STATISTICS Table of Contents 1.Introduction...................................................................................................................................2 2. Variables in the sample................................................................................................................2 2.1 Name of the variable..............................................................................................................2 2.2 Measurement scale of variables.............................................................................................2 2.3 Variable types........................................................................................................................3 3. Nature of sample data..................................................................................................................4 4. Summary statistics of ‘Net Sales’................................................................................................4 5. Frequency of Gender and Marital Status.....................................................................................5 6. Analysis of correlation between ‘age’ and ‘net sales’.................................................................5 7. Types of credit cards....................................................................................................................6 8. Types of customers......................................................................................................................6 9. Conclusion...................................................................................................................................7 List of References............................................................................................................................8 Appendices......................................................................................................................................9
2STATISTICS 1.Introduction The case study is based on one of the most popular fashion brand of Australia named Ice- vanilla fashion line. In order to boost sales, the company has recently provided promotional offer to the customers who are members of company’s priority club. Purpose of the report is to make an analysis of factors affecting sales of the company with particular focus on promotional program.The analysis however is limited in the sense that it mostly focuses on impact on promotionalprogramindeterminingsales.Factorslikeincomeofcustomers,tastesand preferences and other which might have an impact on company’s sales but does not incorporated in the analysis. For conducting the analysis sample of 200 customers are collected who made purchaseonthedateofusingpromotionalcodes.Descriptivestatistics,computationof frequency, correlation analysis and bar chart have been used to analyze and present the sample data. 2. Variables in the sample 2.1 Name of the variable The sample data include a total of nine variables namely – Customers, Types of Customers, Items, Net Sales, Method of Payment, Gender, Marital Status, Age and State. 2.2 Measurement scale of variables There are four common types of measurement scale used for measuring variables. These are nominal scale, ordinal scale, interval and ratio scale (Fisz & Bartoszynski, 2018). Depending on nature of variables in the sample data, the measurement scale for the variables can be given as
3STATISTICS Name of the variableScale of Measurement CustomerNominal Type of CustomerNominal ItemsNominal Net SalesRatio Method of PaymentNominal GenderNominal Marital StatusNominal AgeRatio StateNominal 2.3 Variable types Depending on nature and attributes of measurement variables are of different types (Holcomb, 2016). The variables included in the sample can be classified into the following types Name of the variableTypes of variable CustomerNumerical Type of CustomerCategorical ItemsNumerical Net SalesNumerical Method of PaymentCategorical GenderCategorical Marital StatusCategorical
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4STATISTICS AgeNumerical StateCategorical 3. Nature of sample data Cross section data refers to the series of observation where observations are recorded for different entity. For this kind of data period of time remain fixed. Time series data on the other hand refers to the series of observation recorded over time (Chatfield, 2018). For the current analysis sample data are recorded from 200 customers across the country who visited IV branches on 23rdDecember. The sample therefore is cross section data since is records information of 200 customers on a particular date. 4. Summary statistics of ‘Net Sales’ Measures related to summary statistics of the variable ‘Net Sales’ (Table 1, Appendices) presents estimates related to central location, variability and other important dimension. Mean of the net sales is estimated to be $138.56. Therefore, for the 200 customers the company had an average net sale of $138.56. So far as variability of ‘Net Sales’ is considered, the obtained value of standard deviation is 71.04 which is less than average sales meaning a relatively less variability in net sales among customers (Rees, 2018). The recorded highest and lowest amount of net sales on the particular day are $427.58 and $49.48 respectively. Another measure of variability of a particular data series is coefficient of variation (CV). It is represented as a proportion of standard deviation to the average of the series (Cox, 2018). Lower the value of CV lower is the variability in the data series and vice-versa.
5STATISTICS CoefficientofVariation=Standarddeviation Mean×100 ¿71.04 138.56×100 ¿51.27% Since, SD of ‘Net Sales’ is lower than average ‘Net Sales’, CV is less than 100 and the series can be said to constitute less variability. 5. Frequency of Gender and Marital Status The computed frequency table of Gender and Marital Status is presented in Table 2 and Table 3 of the Appendices section. As estimated in Table 2, among the total 200 customers there are 113 male customers and 87 female customers meaning that in the sample number of male customers exceed that of number of female customers. Table 3 shows that of the 200 sample customers 123 customers are married and 77 customers are single. Of the 123 married customers there are 73 males and 40 females. Out of 77 single customers 40 males and 37 are females. 6. Analysis of correlation between ‘age’ and ‘net sales’ Correlationcoefficientbetweentwovariablesisestimatedtocomputeassociation between the two. The sign and magnitude of estimated correlation coefficient shows respective direction and strength of association between the targeted variables (Huang & Pennington-Gray, 2017). From the correlation table (Table 5, Appendices) the correlation coefficient between age and net sales is 0.008. Positive correlation coefficient implies a positive association of net sales with age. That means was as age increases; net sales tend to increase. Estimated value of the
6STATISTICS correlation coefficient however is very small meaning a relatively week association between net sales and age. 7. Types of credit cards Chart 1: Comparison of types of credit card types There are five different types of credit cards as used by the sample customers. These are AMEX, Priority Club Card, MasterCard, Visa and American Express. The computed frequency corresponding to each type of card reveals that type of card that used most frequently is Priority Club Card followed by Master Card, AMEX, Visa and American Express. 8. Types of customers Chart 2: Type of customers
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7STATISTICS There are two group of customers – one is regular and other is those who have promotional codes and hence is classified as VIP customers. As the frequency table (Table 7, Appendices) of customer type shows there are 53 regular customers while 147 VIP customers. This suggests the proportion VIP customers on the day of using promotional code is larger than regular customers. Promotional codes offering discounts therefore successfully attract more customers indicating promotional program as an effective strategy of increasing sales. 9. Conclusion Objective of the report was to analyze the factors that affect sales of Ice-vanilla fashion line including the impact of promotional program based on the cross section data of 200 customers. Analysis of net sales reveals that average sales of the company on the specific date was $138.56. The distribution of net sales among customers constitute a relatively small variation. In the selected sample the proportion of male and married customers dominates that of female and single customers. Net sales varies positively with age. Customers making transaction at different branches of the company are mostly holder of Priority Club Card. Finally, the number of VIP customers having promotional code is greater than the number of regular customer indicating success of promotional program.
8STATISTICS
9STATISTICS List of References Chatfield, C. (2018).Statistics for technology: a course in applied statistics. Routledge. Cox, D. R. (2018).Applied statistics-principles and examples. Routledge. Fisz, M., & Bartoszynski, R. (2018).Probability theory and mathematical statistics(Vol. 3). J. wiley. Holcomb, Z. C. (2016).Fundamentals of descriptive statistics. Routledge. Huang, C., & Pennington-Gray, L. (2017). Describing linear bivariate relationships: correlation analysis.Research methods for leisure, recreation and tourism, (Ed. 2), 304-319. Rees, D. G. (2018).Essential statistics. Chapman and Hall/CRC.
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10STATISTICS Appendices Table 1: Descriptive measures of ‘Net Sales’ Table 2: Frequency of Gender Table 3: Frequency of Martial Status
11STATISTICS Table 4: Frequency table for Gender and Marital Status Table 5: Correlation coefficient between net sales and age Table 6: Frequency table for credit card type Table 7: Frequency table for customer type