Table of Contents INTRODUCTION...........................................................................................................................3 MAIN BODY...................................................................................................................................3 Question 1 Presenting key features of the external environment and their impact of Tesco [1000].....................................................................................................................................3 Question 2 Presenting internal responses by organization Tesco..........................................7 SWOT Analysis....................................................................................................................10 Question 3 Explaining the appraisal of the strategic solutions which could be used by Tesco12 Question 4 Presenting critical evaluation of the strategy of Tesco.....................................13 CONCLUSION..............................................................................................................................14 REFERENCES..............................................................................................................................15
INTRODUCTION Strategic analysis can be defines as that process which involves researching the business environment of a business within which it operates. For a company strategic analysis is of key importance as this aids the management in formulation of strategic planning for the decision making process and smooth working of the organisation. For the present report a strategic analysis of Tesco a retail supermarket chain is done. This is British multinational groceries and generalmerchandisesupermarketchain.Thecompanyoperatedinsupermarketand hypermarkets with other diversification of business as well. At present Tesco is internationality operating in 11 countries and its main competitors includes, Aldi, Asda, Sainsbury, Lidl, Morrison's and others. To conduct the strategic analysis of Tesco different tools and theories are applied which includes, Pestle, Swot, value chains, VRIN, industry life cycle, porter five force and other models to determine the internal as well as ancestral factors that effect the operations and activities Tesco to great extent. Also, in the report there is description over the strategic solution which can be used by Tesco to maintain the competitiveness in the market under a cut throat competition. With this critical evaluation of the corporate strategies of Tesco is done and the approaches of integration are presented. MAIN BODY Question 1 Presenting key features of the external environment and their impact of Tesco Current market and competitor analysis: Tesco is one of the leading supermarket chain in UK which offers groceries and different merchandise to consumers under one roof. At present, it has total of 6800 outlets in UK as well as in global markets and it currently operates in 11 different nations of world. The key competitors of Tesco are, ASDA, Sainsbury, Morrison, Aldi and Lidl.Among these the former three along with Tesco are called big four in UK while the latter tow are German grocers who have paved their path in UK market recent times. PESTLE ANALYSIS: ElementDescription Political factorsA variety of political factors impacts Tesco which includes factors like changes in political 3
parties.ThisfactormajorlyimpactsTesco because it operates in many countries. So there are many changes within the political structure ofthecountriesandwiththesechanges companyisimpacted(ZahariandRomli, 2018). Economic factorsThesearefactorsrelatingtotheeconomic conditionsofthecountrylikechangesin interest rates, exchange rates and many other policies. Like if Tesco is taking loan at 2 % interest and government lowers the interest rate to 1.5 % then company can take more money as loan. Social factorsThese are the factors relating to the societal changes which can impact the working of the company. This mainly includes changes in the taste and preference and expectations of the consumersrelatingtotheproductsand services. It is very important to pay attention to the taste and preferences of the consumers. This is because of the reason that consumers are treated the king of the market. If consumers arenothappythentheywillnotbuythe products of the company and it will suffer loss. So it is very essential to take into consideration the needs of consumers. Technological factorsThis is also another important factor to be taken care. Technology is a very fast changing concept. Every minute there is advancement in technologywhichifnotfollowedwillbe 4
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dangerous for the company. Tesco is good at updatingtothelatesttechnologiesbecause technological advancement helps the company in easing and simplifying its work which saves time and money of the company and increases profits. Ans if company do not pay attention to the technological changes then the technology used by company will become obsolete and will be of no use. Environmental factorsThis is also a major factor while analysing the impact of macro environment on the company. This is because of the reason that if company ignores the environmental issues then it will lose its popularity and goodwill in the market (Gómez - Romero, Ruiz and Martín - Bautista, 2016). As the consumers will not favour the company which does not pay attention to its environment.Anotherreasonforgiving importancetoenvironmentalfactoristhat companygetsallitsresourcesfromthe environment so it has to give something useful back to the environment which it gives in form of Corporate Social Responsibility. Legal factorsThe legal factors include all the laws and rules andregulationswhichthecompanyhasto follow.Sincethecompanyworksinmany countries so it needs to follow the laws of different countries and if it does not follow then it has to face many consequences. Also, is there is change in a law of one country then the 5
companyhastoabidebythatlawinthat country and if that law is not applicable in another countries then they have to comply with other laws which are applicable to that particular country. So adhering to so many lawsissometimesveryconfusingand challenging(WidyaYudhaandTjahjono, 2019). PORTER FIVE FORCE: Threat of new entrance: The threat of new entrance in the retail sector means to bring in innovation and doing thing that can put Tesco under pressure which includes lower pricing strategy, reduction of cost andofferingnewvalue propositionto consumers. Tesco havehandle the situation very effectively and this can be stated with the example of entrance of new German grocer in UK, Aldi an Lidl. For this Tesco have launched a separated budgeted chain Jack's to compete with them. Threat of substitutes: With a launch of new product to meet the demand of consumer in different ways the profitability over all industry gets suffered. The threat of substitution of Tesco is not too high as the company is service oriented rather bring just product oriented. The company offers goods and services to its consumers by understanding their core needs and which increases switching cost for consumer which makes is hard for them to with to a newer product. Buyers and suppliers bargaining power: The buyers often demand different things with change in time. The wish to buy the best product of their in affordable prices. This power of the consumer put a pressure of Tesco as well and effects its profitability in long run. The bargaining power of the consumer of Tesco Plc is high and this lead to them to seek more bargaining power of increased discount and offers. But the effect of high bargaining power is also mitigate or reduced by Tesco by buying Large consumer base and with rapid improvement and innovation in products. 6
All of the compactness under retail sector Purchase their raw materials form different suppliers. With these suppliers have made dominant position can decrease the profits margins of Tesco. The suppliers with more power in consumer service sector uses their negotiation powers to get high prises form companies in retail sector. With a high barging power of the suppliers there is cut down in profits margins of Tesco. For this Tesco have taken steps through building effective supply chain with multiple suppliers, Tesco indulges in experimenting with product design bushing distinct materials in order to cope with the situation when the prices of raw materiel go high, company can shift to another. Level of competitive rivalry between competitors: With a higher level of competition among the competitor and existing players in an industryand when it becomes intense it directly drove down the prices and reduces the overall profitability of the industry. Tesco belong to retail industry which is very competitive one but it do not get a toll on overall long term profitability of the organization. This can be explained with introduction of Jacks store with newer product with affordable prices to maintain the level of products with increase in competition. Industry life cycle: The industry life cycle of organisation defines the sales over time under an industry. There are different classes of industry life cycle which starts from introduction, growth, maturity and then decline. Tesco belongs to the retail industry of UK and now it has gone international as well.At present time Tesco is at the growth stage of the retail industry's life cycle. This means Company have passed the introduction stage and now it haveset a brand image of its own and no it have researched the growth stage where it is continuing to grow and spreading its wings beyond the national boundaries in internals trade and commerce. Question 2 Presenting internal responses by organization Tesco Overview of operation of Tesco The company was founded in 1919 by Jack Cohen which is a biggest retail chain majorly in groceries and merchandising store. Tesco usually operates in more than 14 countries all over the globe and serves a million of customers every day. The company generally has four different types of store formats which are Metro, Extra, Superstore and Express and now it has also started with online groceries store. The operations of Tesco in UK is the largest with 3400 stores and 7
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300,000 employees working there to provide better products and services to consumers (Tesco PLC,2019). The activities which Tesco does really well: Resource based view-this analysis helps the company in understanding and analysing the strategic capabilities which leads the company to have competitive advantage. The resource based view of Tesco involves tangible and intangible resources. The tangible resources include all the financial and physical resources which company uses and which are visible to others (Abushova, Burova and Suloeva, 2016). On the other hand intangible resources are those which cannot be seen or touched like for example the brand image and goodwill of the company, experience of company in international market. Distinct capabilities of Tesco-the skill or core competency refers to as the skills at which the company excels at and through which it can get competitive advantage. The core capability of Tesco is the customer focused strategy which it uses and also another is the use of club cards which it uses as reward schemes in order to understand the needs and preferences of consumers. Value chain analysis:the value chain analysis is tool which divides different activities into primary and support activities and analyse their contribution in creating value to the final product. Primary activities ActivitiesDescription Inbound logisticsIt is very difficult for company to manage inboundlogisticsbecauseitinvolvesmany suppliers for its hundreds of product category. OperationsItincludesboththeproductsandservices providedbythecompany.Analysesof operation is important for Tesco to improve its productivity and maximizing efficiency. Outbound logisticsIt includes activities involved while delivering theproductstillthefinalconsumers.It involvesactivitieslikescheduling, warehousing,materialhandling,order 8
processing,deliveringandtransportingand many others. Marketing and salesIn this stage Tesco will start marketing its products and services in order to increase the sales of the company (Guarnieri, e Silva and Levino, 2016). For this it uses activities like advertising, sales promotion, and many other options. ServicesIt includes the pre- sale and post- sale services which the company provides to its consumers. In this competitive world it is very crucial to provide after sale service to the consumers if the company wants to retain the consumers for long(Newburry,DeephouseandGardberg, 2019). Secondary activities ElementsDescription Firm infrastructureIt involves the variety of activities like the managementofthecompany,itsabilityto handle legal matters, accounting etc. Human resource managementThisdepartmentofcompanydealswith evaluation of many aspects relating to HR like recruiting, performance evaluation, rewarding and other related factors (Lu, Shi and Huang, 2018). Technology developmentIt includes the technological advancement in the production system so that the production becomes easy. 9
ProcurementIt is the stage which indicates a variety of ways in which all the resources and raw materials are procured. In order to optimize its inbound and outbound logistics Tesco needs to consider its procurement. SWOT Analysis It is an effective tool which helps in examining the strengths, weakness, opportunity and threat of different company (Phadermrod, Crowder, and Wills,2019). This helps company in evaluating the various factors which helps in developing strategic plan. Strengths:The major strength of the company is that it has one of the leading market share in the company which helps in higher operational efficiency and productivity (Phadermrod, Crowder, and Wills,2019). Tesco plc. offers large number of products and services across the world and relatively have good competitive position in the market which in turn results in higher profit. It is a globally recognized brand which offers wide range of services with high quality goods at an economical price. It also has good brand recognition and goodwill in the eyes of customers. Weakness:The major weakness of Tesco is that it has low cost strategy which results in reduced profit margins (Bohari, Hin and Fuad, 2017). It also has poor operational performance in the various specific market which results in lower operational performance and productivity of the company. Another major weakness of the company is that Tesco failed its operations in Japan and UK. Tesco plc is widely dependent on UK and Europe for its sales and has not spent enough resources to explore the company in different developed countries. Opportunity:Tesco plc. have strategic alliance to be build to various international and developed markets in order to develop their market share and competitive position. There is a wide range of significant opportunities to grow business online which results in higher market share and selling products all across the globe. This helps in higher profitability and productivity. There are various merging market where Tesco plc. has the capability to explore.There is also an increase opportunity to expand their business in financial service industry (Bull and et.al., 10
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2016). This further helps in enhancing the effectiveness of the market strategy. It also has an opportunity to build a strategic alliance which results in further growth and expansion. Threat:There are various economic recession which eventually leads to fall in the demand of the company and it also adversely affect the operational efficiency of the business. Impose of government regulations results in lower productivity which adversely affect the smooth functioning of the business. Increase in the number of large number of competitors is a major challenge and a threat to the company (Gürel, and Tat, 2017). Increase in number of competitors who are offering similar products at a competitive price results in lower profitability and market share. VIRN analysis VIRN (Valuable, Rare, Imitable and Non- Substitutable) analysis helps in analysing the competitive position of the company which eventually helps in determining the various factors which affect the operational performance of the company (Knott, 2015). It is a strategic alliance tool as it helps in effectively understanding the resources of the company. Valuable: Resources that bring value and aids to competitive advantage which helps in smooth functioning and attainment of goals and objectives (Vargas-Hernández, and Garcia, 2019). It helps in determining that all the resources of the company are easily available. Rare: this factor helps company in analysing the rare resources which are not readily available to the competitors (Nemanich, 2019). This helps in maintaining a competitive position by using resources which cannot be obtained by its competitors. Imitable:There are various resource organization have and they are also important for organization to gain competitive advantage over competitors in market place. The resources like name of organization, raw material used by organization, logo that are used by company to perform business in target market. The resource which are difficult to imitate are the positive for the growth of company because these resources are only available to one company and other companies can not use this resources in their business. For example the logo and copyrights of company are not imitable and no other organization can copy logo of company with taking permission. 11
Non- Substitutable: This helps in analysing those resources which cannot be substituted which results in higher competitive advantage for the company. It helps in critically evaluating the substitute of the resources (Albrecht, Holland and Peters, 2016). In case of lack of any particular resources which helps in critically evaluating the various operational standards. Question 3 Explaining the appraisal of the strategic solutions which could be used by Tesco Porters generic strategies-Porter has suggested four different types of strategies which helps companies in getting a competitive advantage in the market. Company uses these techniques in order to penetrate in the market. It involves the following four strategies- Cost leadership-this is the best and most common type of strategy which the company can use in order to get a competitive advantage over its competitors. In this company can use two practices that one to charge low price and increase the market share and other one is to reduce the cost of the company and to increase the profits (Behl, Singh and Venkatesh, 2016). This is a good strategy if the company wants to penetrate in the market for long run. This is because of the reason is that is customer will get low priced products then it will help company in getting a large customer base. Differentiation-it is a strategy within which the company tries to differentiate from its competitors by adding some special attributes or by adding a new product in the market. The products are made with certain special characteristic or features which are to be distinct and attractive to the consumers (Thonnard, Vervier and Dacier, 2016). Focus strategy-this strategy suggests that company must focus on a particular market and for this it can take help of lowering the cost so that it can penetrate in a particular niche market and can become the leader of that market with help of cost reduction. Combination of strategies-with the help of this strategy the company can use any combination of the above three strategy. This choosing of competition is dependent totally on the prevailing market conditions and situations. With thorough analysis of the market, the company can decide to choose any combination in order to have a competitive advantage. Strategic lock in-it is a strategy within which the company tries to make its customers stick to the products and services of the company and not to switch them with the competitors. This is done by applying some switching cost to the products which the customers have to incur if they switch or changes with the competitors' product. This helps the company because the consumer will not switch over to the competitors if they have to pay a cost. 12
Game Theory-game theory is a process or an activity in which it models out the interaction between two or more competitive players in some situations which are set by rules and some outcomes. This game theory is very helpful in doing fundamental analysis of different sectors within different industries and any other type of strategic interaction taking place within two companies. Question 4 Presenting critical evaluation of the strategy of Tesco Corporate strategic direction (BCG matrix, diversification, Market Penetration, Market Development) Diversification- it is a strategy which can be used by company in order to expand its production in order to increase the market share by way of adding a completely different product line from the existing one and entering into a completely different market. Market penetration-it is another strategy which the company can use. With this strategy the company can try to penetrate in the market for a longer time period. Under this strategy the company focuses on selling the existing products in the existing market only so that it can attain a higher market share (Moutinho and Vargas - Sanchez, eds. 2018). Market development-it is a strategy adopted by the companies in order to develop a new market and target a new customer group so that the operations of the company increases. BCG matrix-it is a tool which is created in order to understand and evaluate the strategic position of the company (Breja, Banwet and Iyer, 2016). With the help of this tool the company divided its product base into following four categories- Dogs- under this category all the products which have low growth option and less market share are categorized under this group. Question mark- this category groups all those products and services offered by company which have high growth option into market but are very low in market share. Stars-it is type of category in which those products and services are involved which are both that is high in growth and also high in market share. Cash cows-under this type of category comes all those products which have low growth opportunity but have very high market share. Integration approach-it is also a type of strategy which Tesco can use in order to improve its competitive position. In integration approach the company can either go for vertical integration or horizontal integration. Vertical integration can be referred to as the degree upto which the 13
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company is integrated to its suppliers and to its buyers. Integration with the supplier is called as upstream or upward integration. On the other hand, any integration with the buyer is termed as downstream or downward integration (Balasubramanian, Bhattacharya and Krishnan, 2015). CONCLUSION With the study and help of the above report it can be concluded that doing a strategic analysis in effective and efficient way because of the reason that strategic analysis is very important and crucial for the success of the company. Strategic analysis can be defined as an activity or a process which includes searching and analysing the business environment that is both the internal and then external environment in order to study any changes happening in the environment which impacts the business and its working and operations. With help of strategic analysis the company can make sure that the strategies used by the company are effective in accomplishing the objectives or not.With the help of the report it was found that analysing the external environment is very necessary for the company to know its competitive position in the market. This external analysis is done in order to know the changes going on in the external market because the external environment is very dynamic and ever- changing so it is very necessary for the company to study the external environmental impact on the company's operations. For this Tesco took help of tools like PESTLE analysis and Porter's five force model. Further it analysed the overview of the company Tesco by overviewing its operations and resource based view and some distinct capabilities of the company. Further, for analysing the internal environment of the company help of many tools and techniques such as value chain analysis, SWOT analysis and VRIN analysis was done. Next the Porter's generic strategy was analysed and was found that there are four strategies to attain competitive advantage that is cost leadership, differentiation strategy, focus strategy and a combination of any. In the end, some suggesting strategies were outlined like use of diversification, market development, BCG matrix, integration approach and many other different strategies can be used. 14
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