Strategic Business Plan for 2PM: Utilizing Microsoft Delve, SCORO Software, and Central Repository Documentation Technologies

Strategic Business Plan 1
ICT SYSTEMS STRATEGY AND MANAGEMENT
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Strategic Business Plan 2
Introduction
Presently, many companies have encountered issues and problems related to management
(Galliers and Leidner 2014). Also, implementing of suitable information technologies is another
challenge. Successful implementation of IT infrastructure requires proper understanding of
different ways in which various solutions can be implemented (Eason 2014). The task of my
group is to develop a strategic plan, which explains explicitly how Microsoft Delve, SCORO
software and central repository documentation technologies can be utilized, and afterwards,
assist 2PM to meet its business needs. Therefore, the purpose of this report is to develop a
strategic plan, and afterwards, advise 2PM organization accordingly.
Research for Providing the Solution
Data were collected using various techniques such as interviewing and observation (Taylor,
Bogdan and DeVault 2015). Besides, recent researches were also used to provide latest
information regarding technology options. For instance, most researches have shown that IT
solutions such as SCORO software can be used to solve issues related with resource
management. This is enhanced through automation of information related to different operations
such as sales force. Besides, research has also shown that documentation is a very important
aspect in any organization as it enables management to access files easily when the need arises
(Tang, Liang and Vliet 2011, p. 253). Moreover, research has revealed that effective
communication is essential in any company (Austin and Pinkleton 2015). Therefore, recent
researches alongside books and articles formed the basis for writing this report. Data and text
mining techniques were used for extracting useful information as well as trends.
Problem Boundary Definition

Strategic Business Plan 3
2PM is situated in Hobart. It provides a range of services to various firms, for example, business
analysis, project management and change services. Hence, enabling businesses to adopt better
technologies. The following is the vision of 2PM, “becoming a leading provider of professional
services in Australia through changing mindsets and delivering projects that make a difference’
(Jason Gorman, KIT708 Presentation, 10th September 2018). Thus, there is a need of improving
its management practices for it to achieve its goals. Therefore, it has contracted consultant group
‘KIT707’ for guidance on how it can improve its management practices, and afterwards,
recommended to implement the following technologies; SCORO software, central repository
documentation and Microsoft Delve.
Description of Technology Options
SCORO Software
This software is cloud-based and easy to use since it has a simple interface. It has a range of
features that can be used for both small and large organizations (Noorani 2017). The following
are some of its features; collaboration, sales information automation and productivity. Besides, it
has also CRM. This software can be vital in 2PM organization as resource utilization is one of
the key problems encountered by management. For instance, it can enhance availability of details
of both buyers and suppliers. These details can be accessed from one page rather than multiple
pages. Such details include; contact details, invoices and orders (Noorani 2017). Moreover, it
also enables users to send some files such as PDF and documents that may contain pre-payment
details alongside other information. Besides, it is also vital in monitoring information related to
expenses as well as time that has been used on a given project. In addition, this software is useful
in determining some trends by comparing two or more periods. It has additional features