This strategic consultancy report provides a comprehensive situational analysis and critical review of strategic choices for Drink, Shop & Do, a fusion of cafe, design store, and bar in London. It also discusses entrepreneurial strategies and provides recommendations for maximizing growth and development.
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Table of Contents INTRODUCTION...........................................................................................................................1 Comprehensive Situational Analysis...............................................................................................1 Critical Review of Strategic Choices...............................................................................................3 Entrepreneurial Strategies...........................................................................................................4 Recommendation.............................................................................................................................5 CONCLUSION................................................................................................................................7 REFERENCES................................................................................................................................8
INTRODUCTION Entrepreneurship is termed as a set of activities that include planning, organising and managing new business venture with an aim to serve social issues and provide economic benefit to country in order to generate significant growth. In this creation of a new enterprise while bearing risk is been undertaken by an entrepreneur who aim towards embracing every challenge for development and growth of new set up (Cesaroni, Sentuti and Cubico, 2020). There are certain forms of characteristics of entrepreneurship that include economic activity, creativity and innovation,profit and risk bearing. All these characteristicsare being undertaken by an entrepreneur with the help of different entrepreneurship skills like personal skills, technical skills and business management skills. This has been identified that entrepreneur take advantage of entrepreneurialstrategy in the process of creating new venture in order to satisfy individual customers market and society with unique and innovative offering. Present report has been made on “Drink, Shop & Do”, this entity is mainly operate their functioning as a fusion of cafe, design store and bar which is operating their business functions in London. In these report formative discussions has been made on comprehensive situation analysis and critical review of strategic choices (Leppert, 2011). In addition with this report include implementation of strategy and wide range of entrepreneurship and intrapreneurial strategies. Lastly, report includes recommendation for organisation through which they can maximize their growth and development in respective market segment. Comprehensive Situational Analysis Strategic capability is defined as abilities of organisation to ensure sustainability for long period of time in marketplace among extensive competition. In this with the implementation of efficient strategies and adoption of effective resources lead entity to gain significant success and growth in respective marketplace (De Bernardi and Azucar, 2020). This has been identified that with their wide range of product and services Drink, Shop & Do emerged out as a well known brand name in food and beverage mainly in cafe sector. This is mainly due to word of mouth advertising which is being done by consumers that they have experienced in entity products and services. In this it is important for respective organisation to evaluate their resources along with competencies in order to make sure that their product and services are successfully satisfying consumer needs according to latest trends and demand. In this with the application of analytical 1
model entity can effectively able to gain knowledge related to their competence in respective market segment. Pestle analysis is a strategic framework through which an organisation can effectively able to evaluate factors that are prevailing in external environment and can have significant impact upon business functions (Ganguly, 2020). It allows entity to ensure competitive advantage in respective market segment by taking advantage of opportunities while overcoming threats in an effective manner. Thus, it makes Drink, Shop & Do to undertake pestle analysis in order to identify factors that are prevailing in external environment and have capability to affect operations of entity. It further allow organisation to develop strategies and measures to overcome them in well effective manner and ensure more growth and competitive edge. Political: This factor of pestle analysis include elements related to employment law, trade control, tariff, bureaucracy, antitrust law, political stability, tax policy, labour law, trade restrictions and more. It is essential for an organisation to evaluate political stability of country in order to gain significant opportunities (Oraman, Basaran and Abdikoglu, 2018). In this it is essential for Drink, Shop & Do to evaluate importance of this factor. It has been evaluated that United Kingdom is having a stable government that encourage entrepreneurship at great extent. Along with this it has been evaluated that political laws and system of United Kingdom is far different from other countries (Racz and et. al., 2018). In this entity is required to effectively understand political stability and instability factors in order to ensure prominent growth.However, it has been identified that United Kingdom government offer many drives and measures to respective industrial sector in terms with flexibility in policy towards hiring overseas workers, corporation tax and more. With the assistance of all these measures respective company Drink, Shop & Do can gain maximum support from government to increase their profitability at great extent. Economical: This is one of the most important factors of pestle analysis that effectively facilitate number of economic opportunities for organisation. In this factors related to exchange rate, inflation, taxes, demand and supply, interest rates etc are included. All these elements directly or indirectly affect organisational investment and business transactions process (della Volpe, 2020). It has been identified that United Kingdom offers stable economic condition to organisation but it is important for Drink, Shop & Do to evaluate and examine brexit in order to gain more significant 2
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advantage by offering affordable and highly qualitative product and services to customers.In addition to this, it has been evaluated that by evaluating economic aspects like average income of individuals, inflation rate, economic health of country and unemployment figures Drink, Shop & Do can effectively able to indentify favourableness of are, all these factors are having immense capability of influence respective industrial sector. Thus, proper understanding of these facilitate entity of face them with effective strategies and measures to ensure maximum effectiveness. Social: This aspect of pestle analysis include element related to employment level, age distribution, education and career, population growth rate, income statistics, religious believes, cultural environment etc (Chhabra and Kiran, 2015). In this has been evaluated that consumer taste and preferences are changing in a dynamic manner, in this it is important for pestle analysis to engage continuously in the process of market research in order to evaluate individuals and identify their believes and perception towards particular product and services in order to gain maximum benefit and profitability. Technological: It include element related to innovation, automation, research and development and more. This has been evaluated that technology is changing at constant and faster trade that bring aggressive competition in respective industrial sector. In order to ensure maximum profitability pestle analysis is required to undertake advantage of United Kingdom highly technological advanced environment (Cesaroni,Sentuti and Cubico, 2020). In addition to this entity is required to regularly innovate and offer unique product and services to customers in order to appeal attention of large number of customers. In this entity can bring emerging as well as latest food and beverage production machines in order to deliver faster services to customers and ensure their maximum satisfaction.In this Drink, Shop & Do by undertaking use of cost efficient technological measures can disrupt market and can effectively reach out to maximum number of customers. Technology create number of opportunities for Drink, Shop & Do through which they can maximise their business operations reach. Legal: The Food & Beverage Sector is run under the jurisdiction of a number of laws and legislationssuchashealthandsafetynorms,alcohollicense,FoodHygieneCertificate, Restaurant insurance, Food Safety (General Food Hygiene) Regulations etc. These need to be 3
taken into account by Drink, Shop & Do so as to ensure that it operates within the confines of stipulated legal regulations. Further, it is essential that the cafe management ensures that none of the harmful ingredients are used while making any of the food & beverage items. Environmental: It is essential for each and every organisation operating their services in any sector to abide environmental rules and regulations (García Martínez, 2016). In this it is essential for Drink, Shop & Do to abide environmental laws within the geographical boundaries of United as to show positive concern towards environment. In relation with this Drink, Shop & Do is to ensure that their activities does not cause harm to environment in any way (Mezzanatto-McNair, 2019). With the help of this firm can allow themselves to gain positive support and appreciation from government as well as customers. Porter Five Force Analysis Threat of Substitutes: It has been evaluated that,Drink, Shop & Do face low level of threat of substitutes as it has been evaluated that company regularly keeps of innovative their products and services as to provide unique offering to customers (Dobbs, 2014). Bargaining Power of Buyer: This has been identified due to presence of many leading and different types of organisations in same industrial sectorDrink, Shop & Do faces high level of bargaining power of buyers as in these consumers are free to choose their host. In addition to this, UK government have also provided 100% FDI in this industry (Yunna and Yisheng, 2014). To overcome this it is essential for Drink, Shop & Do to undertake use of effective strategies and measures as to provide affordable services and products to customers. 4
Bargaining Power of Suppliers: IthasbeendeterminedthatindustryinwhichDrink,Shop&Doconducttheir organisational operations are mainly depend of agriculture products in order to undertake raw materials. in addition to this it has been evaluated that large number of suppliers belong to low to medium level who are having limited number of export facilities. Thus, it allows respective entity to undertake advantage of moderate bargaining power of suppliers and establish long term relationship with them. Threat of New Entrants: This has been identified that government of United Kingdom provides different types of subsidies to entities to make their entry in this sector (Indiatsy, Bichanga and George, 2014). This creates high level of threat of new entrant forDrink, Shop & Do. However, due to number of barriers in this industry might affect new entrants. This creates opportunity for Drink, Shop & Do through which they can attract large base of customers with high quality products and services to ensure their long term loyalty. Competitor Rivalry: 5
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Industry in whichDrink, Shop & Do operate their functions seeshigh concentrationand aggressive level of competitive rivalry (Julita Julita, 2019). In this with the assistance of price differentiation strategies respective entity can overcome high level of competitive rivalry. Critical Review of Strategic Choices Drink, Shop & Do is required to undertake use of efficient measures as well as strategies in order to establish their brand name for long period of time in international market place and gain more prominent growth. With the help of these strategies entity can not only able to maximize their profitability at great extend but can also ensure your more competitive edge comparatively to rivals and can overcome excessive competition force at global stage (Rangoni and Zeitlin 2020). Mentioned below there is some certain entrepreneurship and intrapreneurial strategies defined with the execution of with respective organisation can gain significant growth. Entrepreneurial Strategies Effective Market Analysis: This is one of the most essential entrepreneurial strategies with the application of which Drink, Shop & Do can effectively able to conduct intensive market research and can identify present trend and preferences of customers that are prevailing in marketplace. It further help entity to gain knowledge related to emerging as well as latest consumer trends through which the they can implement tools and techniques to fulfil consumer satisfaction according to their need. Customer Orientation: This strategy is an essential aspect with the implementation of which Drink; Shop & Do can operate their function by having more emphasized on consumer preference (Iivonen, 2018). This strategy allow organisation to have consumer orientation as main aspect that allows them to 6
determine needs as well as wants of consumers in order to fulfil them in best effective manner. Consumers are termed as king of a marketplace thus, orientation strategy effectively allow respective organisation to ensure trust and satisfaction of customers for long period of time and ensure entity sustainable growth in London, United Kingdom. Intrapreneurial strategies Innovation: It has been identified that marketplace is full of dynamic factors that keeps on changing on continuous manner (Costa, Antonio and Santos, 2020). This makes Drink, Shop & Do to undertake the strategy of innovation in their product and services in order to overcome change in cafe industry in best effective manner. Innovation effectively allow organisation to take use of different tools as well as techniques through which they can stay one step ahead of their competitors. Business Objectives: It is one of the most important aspects for any organisation. In context with present entity Drink, Shop & Do are require to set specific targets and have business objectives in order to accomplish them in time effective manner as to ensure more development and growth. Business objectivesencourageandfacilitateentitydailybasisactivitiestowardsmoreprofitable advantages. Implementation of Strategy There is different type of strategies and measures with the implementation of which respective organisation can effectively able to accomplish their business objectives and goals. These strategies and measure further facilities organisation to effectively satisfy customers needs in a well defined manner and ensure long-term sustainability as well as profitability in respective industrial sector. Drink, Shop & Do by implementing diversification as their long term strategy can effectively able to develop product and services through which they can further serve consumers needs as well as dynamic demands with innovative and unique offerings. It has been evaluated that it is essential for company to implement penetration pricing strategy as to effectively offer high quality product and services to customers those who belong from less income group. With the implementation of this strategy Drink, Shop & Do can identify customers of this income group and fulfil their needs and demands in 7
effective manner(Ramasubramanian, 2020). It further allows entity to gain a competitive advantage, as it has been identified that large number of population in United Kingdom mainly belongs to middle income group. Thus, with the help of the strategy entity can serve large number of consumers needs that lead company to maximize their profitability while having loyalty from customers for long period of time. Recommendation It has been evaluated that food and beverage industry is leading industrial sector in which the number of organisations are performing their operations with distinctive product and services and affordable price range with an aim to generate maximum profitability while satisfying needs and demands of consumers. United Kingdom is having different type of organisations those who conduct their operations in Cafe industrial sector and provide different type of services and products to customers that create intense competition in this segment. In this it is essential for Drink, Shop & Do to undertake advantage of different strategic tools, plans and techniques in order to gain maximum market share holding while satisfying consumer needs in best effective manner. In this it is recommended to respective organisation to effectively engage in the process of research in the segment of technological aspect as it is one of the most effective way to which entity conserve consumer satisfaction in a well defined manner and can further gain more competitive edge among rival. With the help of this entity can adopt different type of Hi-Tech technological system in organisational workplace structure through which they can innovate product and services in a unique manner and can offer different offerings to customers comparatively to any other organisation. It has been evaluated that in order to overcome intensive competition in respective industrial sector in United Kingdom provinces present organisationisrequiredtoundertakedifferenttypeofmeasureswhichisfurtherbeing recommended: Constant research into customer needs: It has been evaluated that interest and opinion of customers and their lifestyle are changing in a dynamic mannerespeciallyin UnitedKingdom. Thus, it isessentialand recommended to respective industry to effectively evaluate preferences and needs of consumers in order to offer product and services as per according to their needs in order to retain them for long period of time and provide maximum satisfaction accordingly. It is recommended to Drink, Shop & Do to engage in constant research into customers needs as negligence of this can lead 8
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entity towards many disadvantages. With the help of constant research company can effectively provide maximum satisfaction to customers and can further ensure high profitable advantage in respective industrial segment. Effective market examination: Cafe industry is having different type of factors and elements that keep changing on continuous manner. Thus, it is recommended to Drink, Shop & Do to gain extensive knowledge of market segment in order to satisfy consumer needs and wants with transformed product and services (Heijltjes, 2000). It further allows entity to overcome competition which is providing in Cafe industrial segment. With the help of market examination respective entity can effectively able to develop futuristic needs through which they can satisfy large number of competition while ensuring long term sustainability. Innovation: It is one of the most important segments now a day through which respective organisation can effectively able to overcome extensive range of competition. It has been evaluated that the number of organisation performing their operations in Cafe industry and offer similar or different kind of product and services to customers in affordable price range as to gain maximum profitability. In order to overcome this Drink, Shop & Do with the help of innovation can bring uniqueness in their product and services in cost effective manner through which they can not only able to ensure maximum profitability but can also retain their customers for long period of time. In addition with is it has been in elevated that innovation also allow respective organisation to ensure long-term sustainability with maximum consumer satisfaction. This effectively lead Drink, Shop & Do to gain more profitable advantages comparatively to rivals. CONCLUSION As per the above mentioned report it has been concluded entrepreneurial strategy acts as a key to gain more competitive edge in respective market place in order to stay one step ahead from other competitors in respective industrial sector. For this, it is essential for organisation to evaluate different types of factors that are prevailing in environment as to develop strategies against them in order to ensure maximum advantages. For this Pestle analysis proves to be effective. In addition to this, with the assistance of entrepreneurship and intrapreneurial strategies maximum advantages can be effectively ensured. 9
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