This report discusses the significance of strategic human resource management in achieving organizational goals and the role of individual performance related pay in motivating employees. The case of Barclays bank is used as an example.
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Strategic Human Resource Management 1
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CONTENTS Contents...........................................................................................................................................2 INTRODUCTION...........................................................................................................................3 MAIN BODY..................................................................................................................................3 Evaluation of research with individual performance related pay................................................3 Circumstances related with IPRP tends for motivating employees.............................................4 Circumstances in which IPRP not perform their work well........................................................6 CONCLUSION................................................................................................................................7 2
INTRODUCTION Strategic human resources management is defined as the way through which a connection between the human resource of an organisation as well as its strategies, objective and goal. The main purpose of an strategic human resources management is to advance the flexibility and innovations within organisation so that operations can be enhanced and competitive edge can be achieved. The current report is based on determining the importance of human resource strategy within na organisation and manner in which it remain helpful to a company in achievement their goals and objectives(Jackson, Schuler and Jiang, 2014). For this the Barclays bank is consider for this report which is a British multinational bank that offer range of financial services throughout the world. The current report put emphases toward elaborating about the significance ofindividual performance related pay and manner in which it support in motivating the employees while performing their role in appropriate manner. MAIN BODY Evaluation of research with individual performance related pay The performance related pay is defined as the way of managing the pay by connecting the salary progression of an employee with the assessment of their performance which is usually measured against the pre agreed objective. The concept of performance evaluation through the appraisals is an essential factor constituent by the organisational management which directly reflect about its achievement as well as progression. The performance related pay is considered to be an essential methods for fuel up the motivation, as employees use it for accomplishing their need and want. This is so because the employees mainly perform work for obtaining a better salary so that they can improve their living standard and fulfil their basic need, so for this Performance based compensation is also considered to be effective practices to adopt by an organisation(Jiang and Li, 2019). As by providing fair compensation to its employees as per the efforts they exert toward company it become easier to keep them motivated to perform more better for getting high pay over their efforts. Barclays operated in a banking sector which is well known for the quality of financial services it provide and the customer satisfaction they hold which make it one among the top player within banking sector. Butin banking sector, the handling of financial and economic risk at broad level is consider to be biggest challenge along with the competition in market. This make the human resource management more significant for the Barclays bank, as by managing 3
the efficient and skilled manpower within sector can be able to deal with such kind of financial risk(Kramar and Parry, 2014). So, for encouraging better performance from the employees the Barclays bank must adopt IPRP system which ensure more efforts from the employees to enhance their operational quality for better earning. Additionally, it must focuses toward regularly evaluating the performance of employees and try to fill up the gap between the performance of employees by keeping them motivated with fair compensation and performance related pay. This is so because the performance appraisal is also one of the significant policies that support Barclays in getting more focuses toward regularly evaluating the performance level of employees and taking corrective actions toward sharpening up them to the level required for executing the work. Therefore the human resource manager of Barclays must put emphases toward keeping the employees motivated toward their work by adoption the performance related pay(Flowerday and Tuyikeze, 2016). As the performance related pay system will support in bringing the cultural change within the organisation and help in motivating the employees to perform well. At current scenario this system is consider as the key element for the reward strategy specially for the financial sector. This performance related pay system is based on the motivation theory which representtheextendtowhichthefinancialcompensationcaninfluencetheindividual performance. The main focus behind this practice of compensation is that most of the employees het encouraged and motivated by their pay(Marler and Parry, 2016). So, with this the employees starts to perform better when the rewards are directly connected with the outcomes and targets that the employees are required to accomplish. This help in enhancing the productivity as well as level of output also get increased when the employees get the pay related with performance. Other than this it also support Barclay in creating a healthy working environment where the higher management have to put emphases over controlling the productivity as employees by themselves try to maintain the productivity and always put effort toward increasing it to enhance they pay scale. Circumstances related with IPRP tends for motivating employees IPRP or individual performance related pay is consider to be an essential factor in keeping the employees motivated for their work and encourage them to remain more concentrated toward improving their performance further to get better compensation and reward(Han and et. al., 2019). On the other hand, organisations are also working toward connecting the salary of their 4
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employees with the manner in which they completed their work in organised manner. When it is talk in context of banking sector their remains a different set of role and responsibility which an employee have to fulfil in order to ensure development of customer trust and confidence toward the bank. In this IPRP plays a significant role by generating the better benefit which support an employee to get better promotion as per their payment related mechanism(Noe, Hollenbeck, Gerhart and Wright, 2017). This is so because by adopting IPRP mechanism Barclays bank would eb able to create a positive working culture which create right perception among employees toward management. This in turn encourage them to put their efforts toward enhancing the level of performance and productivity so that they can get a better promotion as per the efforts made by them. Other than this when the employees are clear about their goals and objectives then they are given with certain circumstance and responsibilities which make it easier for them for accomplishing their objectives. Another circumstance can be consider as the job position which brings up the greater benefit to the organisation with the increase in work efforts and volume like sales executive, public relation experts etc. require performance related pay for getting motivated and encouraged to perform well(El-Kassar and Singh, 2019). For this Barclays must ensure that such employees who are responsible for maintain the relations with customers and have a skilled based work need to get adequate incentives and commission over their work so that they remain motivated to perform well and help Barclays in expanding their approach. This in turn further support Barclays in enhancing their brand image when the employees more willing to maintain better relationshipwith customer and tend to increase the customerbase with their skillsand capabilities. Hence it can be said that the money is a crucial incentive for keeping the employees motivated toward the work as it serve as a scorecard where with the help of their pay scale the employees assume their value within the organisation which can motivate them by providing a sense of accomplishment(Sezerel and Tonus, 2014). As per the theory of reinforcement if he income of an employee is contingent to the performance then it help in encouraging the employees to maintain their high level of efforts. On the other hand the expectancy theory suggest that the money will motivate the extend that employees perceive it as a medium to satisfy their personal goals and to extend they perceive their pay to be dependent over the performancecriteria.Therefore,itcanbesaidthatIPRPisacrucialhumanresources 5
management policy which support Barclays in keeping its employees motivated to perform well andhelpitinimprovingitsoverallperformanceinmarketplace.Astherearecertain circumstances such as fulfilment of basic need of employees, a promotional growth, a status among social group, value within organisation etc. are the factors which goes with individual performance related pay policy in order to keep the employees motivated toward work and help in enhancing their overall performance and productivity. Circumstances in which IPRP not perform their work well The individual performance related pay is consider to be an effective way for motivating employees as in this their compensation is directly linked with the performance they present in term of completing their job role and responsibility(Sikora and Ferris, 2014). This in turn try to encourage them for improving their working pattern to enhance their performance level so that they become able to gain a better compensation and achieve personal growth at workplace. But apart from that there are certain specific situation when the individual performance based scheme not always work properly by sometimes increase problem for the employees as well as organisation. As this remain sometime difficult to determine the performance of employees accurately when an employee execute certain work which is not a part of their responsibility but bring profit to organisation. Other than this while evaluating the performance of employees the HR manager of Barclay may get wrong assumption about the employee which restrict them to evaluate their performance appropriately. This in turn leads to a wrong judgement about the employees which can de motivate them and may also affect the work behaviour of employees in negative manner. this is one of the mostly found circumstance within the case of IPRP where the compensation based on performance does not work well in motivating employees. Despite of this, other circumstances like insufficient reward also lead the IPRP get ineffective in motivating employees. As at the time of low inflation or pay restraint the awarded are consider to be less effective and very small factor that provide motivation to employee. Hence the Barclays must not always depend over the payment as the main force or motivating the employs as there are certain situation when there is a inadequate resources or inappropriate facilities which is affecting the working practices and condition of employees(Armstrong, 2019). In such situation the employees do not get motivated with the financial compensation rather they require a better working condition to perform their operation in well manner. Other than this the intrinsic motivation through the monetary incentives get demotivated and once the 6
behaviour of employees get associated with the reward then its performance does not occur until they get any kind of incentives. So it can be said that the excessive use of IPRP system in compensation fro employees, may also lead Barclays in damaging the creativity and intrinsic motivation of employees to perform work for the bank(Camps and et. al., 2016). So, due to this factor it is suggested that the pay must be considered as the assistive but not the main driver of motivation toward the culture of organisation. Hence Barclays must take into consideration the other component of the HR system along with the IPRP factor in order to maintain the intrinsic motivation of the employees to perform well within workplace. CONCLUSION From the above mentioned report it can be summarised that the strategic human resources management plays a significant role within an organisation by setting up a connection between strategies and human resource practices. This in turn help in enhancing the execution of operations in effective manner as hr policies provide definition for work to be performed while on other side the strategies help in directing the actions to get performed in right manner. Therefore, the strategies remains crucial for the human resources department for getting a right direction to develop and implement the hr policies that help in improving the organisational performance and also allow them to acco9mplkish the goals of organisation. The individual performance related pay system is consider as one of the most effective HR policy which support a company in keeping its employees motivated by connecting their salary hike with the performance they deliver at workplace. this help in brining more employee engagement toward work and also help in enhancing the overall productivity and performance of employees. 7
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