This article discusses the concept of strategic human resource management and its impact on employee performance. It explores the effectiveness of individual performance related pay in motivating employees and examines the circumstances that can either motivate or demotivate employees. The article uses Zara, a Spanish apparel retailer, as a case study.
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Strategic Human Resource Management
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 Critically evaluate the extent for the individual performance related pay that can stimulate higher level of performance of employees..................................................................................1 Circumstances that tends to motivate employees and situations in which it does not work so well..............................................................................................................................................3 CONCLUSION................................................................................................................................5 REFERENCES................................................................................................................................6
INTRODUCTION Strategy is considered as the multi-dimensional concept that goes effective beyond the traditional competitive strategy and it is the broad concept that set specific direction. Along with this, it define the proper pattern of action, policies and decisions that tends to guide the group towards the goals. Strategic human resource management tends to design and help organisation in terms of meeting the requirements of employees and also promote the goals and objectives of company. Along with this, the human resource management deals with various aspects of organisation that tends to influence employees like recruiting, pay, benefits, training and administration(Han, 2019). It is the proactive management of people that require better thinking and also meet the requirements of employees. To carry forward this report, Zara is considered which is a Spanish apparel retailer and specialise in fast fashion and other products like clothing, shoes, beauty, perfumes, accessories and so on. It is the biggest company in Inditex group and also manage up to 20 clothing collections in a year. Moreover, the report tends to evaluate the individual performance related pay that tends to stimulate the higher level of performance from the employees and consider circumstances of IPRP that leads to motivate employees. MAIN BODY Critically evaluate the extent for the individual performance related pay that can stimulate higher level of performance of employees The performance related pay system is undertaken as the remuneration system in which the reward for employees are prominently depends on the performance of employees and Zara as well. In terms of this, individuals who are recruited for the same project and in which one individual substantially surpass and the other ones contribution should be rewarded on the grounds of finance(JÀrlström, Saru and Vanhala, 2018). For this, the system of performance related pay introduced in an attempt for the public sectors. In terms of this, there is an expectation in order to increase the efficiency and productivity of Zara for the legitimate efforts of workers that are properly recognised as the performance indicator and also feel motivated as they are committed for their job. Performance related pay is the method of compensation which significantly accept the sound management practice which is important to pay as compared with other awards and some of them tends to deny as the powerful motivator. It is undertaken as the principle of performance 1
pay in which two or more people are employed to perform the same job and one individual perform higher level than others and also paid more for his performance. Besides this, PRP tends to motivate for the effectively perform more than their current level and also measure various methods as it tends to create healthy competition. This process is linked with the result of annual salary that review the proper assessment of the individual performance as company tends to encourage the culture for high performance and reward high achievement employees. In order increase the performance of employees, the manager of Zara tends to perform PRP process to stimulate performance which is discussed as under: ï·Zara need to use appraisal technique which is helpful for them to assess the performance of employees with effective result and also review in terms of determining the pay award and value which is received by employees. For this, Zara need to check that its employees need to prominently perform management process by making sure that performance should be measured and should achieve higher performance rating. ï·Line managers tends to develop significant objectives for reviewing the performance of employees and appraisal against each other as they are properly trained and competent for the overall procedure(Kaufman, 2019). In terms of this, employees of Zara who are not performing properly, for this line managers should have the capability to hold complex chat with them and develop effective plan of action in order to enhance the performance of employees. ï·In terms of this, small budget is also available for the performance related pay that review for the resulting pay which increase and may not enough to encourage workers for their effective performance or at higher level and to differentiate among different levels of the performance of employees(Li, 2018). In terms of this, employers of Zara does not have sufficient budget for their performance related pay that look things from the other way in terms of the payment for the annual pay reviews and recognise the performance of employees. ï·Here, if employees does not involve in the performance process and does not have proper faith regarding the performance related pay system. Employees engagement in Zara tends to enhance by making sure that they are properly understood in order to offer their skills by brushing it up with training and the system processes. Considering this, employees in 2
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this scheme has the great place to start their thing but if the scheme is already in place then employers need to seek feedback from employees at the end of pay review cycle. Therefore, communication is the key factor of business world which is undertaken as the prominent key regarding the human interaction. As communication is placed in the heart of PRP process and for this, management and HR department tends to communicate efficiently to their employees regarding the reason for selecting the significant objectives for the execution method, performance management system, pay and rewards schemes and so on that are linked with PRP (Longoni,Luzzini and Guerci, 2018). In addition to this, there has been various reasons of employees of Zara for the switching system which is based on the performance related pay but out of this the significant reason to promote the culture for change management. As it depicts the effective encouragement for the staff by offering incentives that depends on the performance instead of focusing on the length of service by introducing the greater flexibility and equal treatment that tends to accomplish by the employees of Zara. It leads to motivate overall team to effectively work and contribute for the overall productivity development and solve the problems regarding the hiring and retention of employees. Moreover, in Zara employeeproductivity stimulatedby various factorsas on the significant among them is the PRP as it is useful for company in order to increase their productivity for various reasons. As in first situation there is the chance of imbalance the information regarding the abilities and competence that induce the amount of efforts that are required. Moreover, in the process of hiring PRP system which is used as the technique of overseeing and encouraging only those individuals who are capable and productive. Circumstances that tends to motivate employees and situations in which it does not work so well Motivationisconsideredasthekeyperformancecomponentwhichsuggestthe performance regarding the function of ability, motivation and opportunity. In terms of this, ability depicts the competence of team to perform their task and opportunity depicts the timing and situation around the task. For this, managers influence the employees to become more productive by considering the understanding of the sources of motivation and also create sources of motivation for their employees(Looise and van Riemsdijk, 2020). In terms of this, employees of Zara suffers because of favouritism as they fact partiality around them that tends to demotivate their performance and tends to cut down their efforts. In relation with this, the managersof Zara needto do equaltreatmentwith theiremployeesandtimelyconduct 3
performance appraisal which is useful in order to boost the overall performance and make their efficient to perform their job role. Despite from this, it is important for the manager of Zara to consider the needs and requirements of employees which is helpful to accomplish their targets and objectives which is helpful in order to create sources of motivation for their employees. For this, proper satisfaction of employees of employees is important in terms of motivating them to perform effectively and tends to achieve suitable goals and objectives. In regard of this, there are some situations as well in which employees does not work well which consider, unhealthy working environment, culture, partial performance appraisal and so on(Macke and Genari, 2019). Like if the managers of Zara make partiality among their employees and it tends to demotivate employees in order to perform well and it automatically leads to impact the sales and profitability of company. For this, the managers of respective company tends to organise proper training and development program as it useful in making them more efficient and provide them satisfaction regarding their needs and job(Pattanayak, 2020). In terms of this, the needs of the employees manifest themselves by the desire in order to acquire their new skills and also take new challenge on the side of new way that leads to accomplish life goals of employees. Along with this, proper motivation tends to design the working settings which is based on the observations of individual and other components that get proper empirical support. ï·In terms of this, situation include the kind of occupation, if employees does not get work or task according to their skills and capabilities or that matches with their interest then they get discourage in order to perform their job role(Starr, Ganco and Campbell, 2018). For example, in Zara their managers tends to delegate work as per the skills and experience of employees that matches the interest level as well because it is useful in making them more efficient towards their work and make them efficient enough to perform task and meeting the required deadlines. ï·In regard of this, it also include the standard of income as if workers does not get proper income which tends to consider the income level among employees. For example, if the workers of Zara does not get proper income then it tends to discourage their overall performance as it leads to develop dissatisfaction among them. Employees start thinking that they give their level best in company but they does not get proper pay in terms of their overall performance(Stewart and Brown, 2019). Furthermore, considering this, it is not worthy for the image and reputation of company and in terms of this, manager should 4
opt proper factors which is useful for the company in terms of accomplishing their image and reputation. Effective image also helpful for Zara in order to become the leader of market and attract maximum number of customers towards their performance. ï·Individual differences, refers to the difference in behaviours, attitudes and attributes of individuals and more specifically of employees. These differences make people unique from one another and it implies their indifferent motivational factors which encourages them and make them work with utmost potentials by their will(Zaid, Jaaron and Bon, 2018). For instance, employees may be motivated by making higher pay slip at the end of the month in which they will be motivated by Individual Performance Related Pay system. On the contrary some may want to reach to higher position in company and they will not be satisfied with higher pay and this will demotivated them causing to leave the job. CONCLUSION By considering the above discussion, it is identified that strategic human resource management is the sum total of strategy and human resource management which is the distinctive approach for the management of employees in order to seek achieve competitive advantage by strategic deployment using integrated array for structural, cultural and personnel techniques. It also tends to evaluate the performance pay of individual and on that basis their level of work and efforts to accomplish their goals and objectives. It also describe the situation which is useful in order to motivate employees and other circumstances that discourage workers for their efforts and performance. 5
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REFERENCES Books and Journals Han, J. H., and et. al.,2019. The goldilocks effect of strategic human resource management? Optimizing the benefits of a high-performance work system through the dual alignment of vertical and horizontal fit.Academy of Management Journal,62(5), pp.1388-1412. JĂ€rlström, M., Saru, E. and Vanhala, S., 2018. Sustainable human resource management with salienceofstakeholders:Atopmanagementperspective.JournalofBusiness Ethics.152(3). pp.703-724. Kaufman, B. E., 2019.Managing the human factor: The early years of human resource management in American industry. Cornell University Press. Li,Y.,andet.al.,2018.Fromemployee-experiencedhigh-involvementworksystemto innovation: An emergence-based human resource management framework.Academy of Management Journal.61(5). pp.2000-2019. Longoni, A., Luzzini, D. and Guerci, M., 2018. Deploying environmental management across functions: the relationship between green human resource management and green supply chain management.Journal of Business Ethics.151(4). pp.1081-1095. Looise,J.K.andvanRiemsdijk,M.J.,2020.15GlobalisationandHumanResource Management: The End of Industrial Relations?.European Labour Relations: Volume I- Common Features, p.300. Macke, J. and Genari, D., 2019. Systematic literature review on sustainable human resource management.Journal of cleaner production.208.pp.806-815. Pattanayak, B., 2020.Human resource management. PHI Learning Pvt. Ltd.. Starr, E., Ganco, M. and Campbell, B. A., 2018. Strategic human capital management in the context of crossâindustry and withinâindustry mobility frictions.Strategic Management Journal.39(8). pp.2226-2254. Stewart, G. L. and Brown, K. G., 2019.Human resource management. John Wiley & Sons. Zaid, A. A., Jaaron, A. A. and Bon, A. T., 2018. The impact of green human resource management and green supply chain management practices on sustainable performance: An empirical study.Journal of Cleaner Production.204.pp.965-979. 6