1 CLOUD COMPUTING Abstract The paper discusses the strategic significance of implementation of cloud computing in a business. Cloud computing has become a key business need as it provides a number of benefits to the clients. This paper targets in discussing the benefits that cloud computing brings to a business organization. The various characteristics of cloud computing are discussed in the paper. It brings flexibility and scalability to the existing business processes of an organization. The paper taken into consideration an example of cloud adoption in Netflix, to establish the significance of the technology of cloud in different businesses.
2 CLOUD COMPUTING Table of Contents 1. Introduction......................................................................................................................3 2. Cloud Computing.............................................................................................................3 3. Strategic Importance of Cloud Computing in Business..................................................4 3.1. The need of Cloud Computing.................................................................................5 3.2. Importance of cloud computing in Business Organizations.....................................6 4. Case Study: Netflix-Cloud computing and its impact.....................................................8 5. Conclusion.....................................................................................................................10 References..........................................................................................................................11
3 CLOUD COMPUTING Title: Strategic Importance of Cloud Computing in Business Organizations 1. Introduction Automation of the business processes and application has become a need of current business organizations as it provides the organization with the needed competitive advantage. Automation of the business processes and application is particularly necessary when a business has more than one branches. However, the automation process requires proper infrastructural support, which may not be affordable for small or medium sized organization. These organizations may not have the required capital to invest on the huge infrastructural requirements for automation (Smith, Bhogal & Sharma, 2014). However, automation is one of most essential business needs. Cloud computing addresses these problems and provide a cost effective solution for business automation (Oredo & Njihia, 2014). This paper aims discussion of the importance and the significance, cloud technology brings to a business. The problems that the use of cloud computing address, will further be analyzed in the report. The process in which this technology is incorporated in a business to improve its competitive advantage is further discussed. The benefits, a business organization can achieve with the use of cloud technology will be discussed in the paper. In the following paragraphs, the strategic significance of the technology in a business organization is elaborated. 2. Cloud Computing A computing model that operates through internet is indicated as cloud computing. It offers various services including storage, servers and applications. The use of this technology, in organizations simplifies the hardware and software requirements of the business (Hsu, Ray & Li- Hsieh, 2014). The various features of this technology are indicated as follows-
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4 CLOUD COMPUTING On demand Service:The cloud services are generally automated and does not require any human intervention thus providing an on demand service. Ubiquitous Access:The cloud services are widely accessible by their clients through multiple platform that include the mobile devices, laptops or work stations. Resource Pooling:Resource Pooling is another characteristics of cloud computing, which is achieved by making use of a multi-tenancy model. The characteristics of multi-tenancy allows multiple customers to access the cloud services simultaneously. Rapid Elasticity:Elasticity is considered as an ability of providing continuous on demand services to the clients. It is one key reason behind increase in implementation of cloud technology in different business organization. Measured Usage:the cloud vendors can track the total usage of the services by the clients and the customers are charged on basis of the usage. Cloud services can be adopted by business organizations on subscription basis. The above points indicate the key characteristics of this technology. The rapid growth of computers along with the communication technologies have increased the implementation of this technology in business organization. The prominence of cloud computing in different businesses are indicated in the following section. 3. Strategic Importance of Cloud Computing in Business The adoption of cloud computing in different organization imporves the competitive advantage of a business organization. The technology of cloud computing is feasible and easily scalable and is quite easy to use.
5 CLOUD COMPUTING 3.1. The need of Cloud Computing The need of automating the business processes increases the need of making use of cloud computing in different organization. Automation of a business process requires a well configured server, and a network. The number of nodes in the server and the network completely depends on the organization’s business needs. However, this infrastructural set up requires a lot of capital investment, which may not be possible for small or the medium sized organizations. Apart from the implementation cost, a huge capital investment is required for maintenance of these infrastructural networks. There are many drawbacks in the traditional client server model. Figure 1: The traditional client server Architecture (Source:Rittinghouse & Ransome, 2017) The above figure gives an idea of the traditional client server model. The main drawback of this model is its high cost of implementation. Furthermore, if an organization has more than one branches, maintenance of this type of architecture in every branch becomes a tedious task. Furthermore, maintaining dedicated server for each of the branches requires a huge capital investment. The technology of cloud computing addresses all these major drawbacks of the traditional client server architecture and provides a flexible alternative at a minimal cost.
6 CLOUD COMPUTING 3.2. Importance of cloud computing in Business Organizations Cloud computing is a technology that offers services via internet. These services encompasses networking, analytics storage and others. These services are mainly provided by the cloud vendors, who are third party providers (Kumar & Vidhyalakshmi, 2018). The third party providers offer cloud services to the different business organization as per the requirements of the organization (Ali, Khan & Vasilakos, 2015). The services offered by this technology generally comes on a subscription basis or with in a “pay as you go” basis and therefore, adopting the cloud services proves to be a cost-effective alternative to the different business organization. Therefore, it can be said that cloud computing solves theproblemsrelated to automation, that most of the business organizations face in this competitive world. Thus, shifting to the cloud in the most effective change that various business organization across the globe needs to invest on (Sadiku, Musa & Momoh, 2014). Cloud computing offers the organizations with an access to a common computing asset, which can be used as per the needs of the business. This is one of thestrategic benefitsof this technology. The key importance of cloud computing in different organizations are discussed in the following paragraphs- Business organizations across the globe are implementing various cloud models and services toreduce the cost of automationand take advantage of the 24*7 accessibility of the cloud resources. There are three key component of cloud computing, which are Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) (Palos-Sanchez, Arenas-Marquez & Aguayo-Camacho, 2017). Each of these services of cloud computing is
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7 CLOUD COMPUTING chosen as per the needs of the organization. For example, the IaaS model provide services on rent, which mainly include the servers, storage, network and operating systems. The client pays the rent for the use of these services. PaaS on a contrary provides on demand cloud services to the client, which can be used for deploying any specific application, testing and delivery. While SaaS mainly provides on demand software services through internet (Izrailevsky & Bell, 2018). These three components of cloud helps different business organization to implement business strategies in a cost effective manner, which contributes to the growth of an organization in a cost effective manner (Jula, Sundararajan & Othman, 2014). Thus, the foremost reason that drives a business organization in operating through cloud computing include its cost efficiency. The technology allows the business organization to effectively scale the IT capability without incurring any higher capital cost. Adoption of cloud computing furtherreduces the administrativelabor of an organization thus reducing the workload of the IT staffs. This is possible as the entire cloud infrastructure and its related tasks are managed by the cloud vendor. Apart from that, implementation of cloud increases the collaboration among the team by increasing the workforce flexibility (Sowmya, Deepika & Naren, 2014). This is possible as all the application hosted over cloud can be easily available from anyplace through internet. Adoption of cloud computing improves theonline presenceof an organization. Improvement in the online presence indicates better customers’ interaction and improved customers’ satisfaction. Flexibilityis another strategic importance of adoption of cloud as it provides the flexibility to the users to stay tune to all the real time business information providing a 24*7
8 CLOUD COMPUTING access to the data (Kavis, 2014). Along with flexibility the cloud computing model provides the benefit ofscalability.While making use of the cloud computing services all the hardware and the software can be easily updated and modified as per the business requirements, quite faster than any in house IT structure. Integrationis another key importance of implementation of cloud in business organization. The cloud services enables integration of all the major business processes, providing the clients with a sophisticated and a user friendly service. This in turn increases the workforce efficiency of the organization as well. Easier data backup and Recoveryis another strategic benefit of making use of cloud computing. Taking the data backup is an important activity of every business organization. This is a tedious task if it requires handling a large volume of data (Tsai, Bai & Huang, 2014). Cloud computing addresses this issue by acting like a remote storage device. This helps in easier data recovery. The above points indicate the significance of the cloud technology in different business organizations. In the following section, various case studies are discussed to establish the significance of the technology in business success. 4. Case Study: Netflix-Cloud computing and its impact Netflix is an entertainment company that is based on ecommerce model. Currently, Netflix has more than 103.95 million subscribers worldwide and currently the organization makes use of AWS cloud infrastructure.
9 CLOUD COMPUTING However, initially the company used to stream all its content from their own data center. The data center was quite capable till the company was small in size. However, with the increase in the subscribers or the customers, the data center failed to handle the excess load on the servers (Mochament, 2016). The main issues that were identified on the existing server are indicated as follows- 1. The increase load on the server led to continuous interruption of the services leading to customers’ dissatisfaction. 2. The existing servers were unable to scale up the processing and the storage capacity (Enoch, 2017) 3. The cost of upgrading and maintenance was exponentially high For addressing all the above mentioned major issues, Netflix adopted the AWS cloud model. Adoption of AWS model offered Netflix, all the benefits of a cloud based architecture. The migration to the AWS cloud environment had a huge impact on the business of Netflix. The key importance of AWS cloud on the business of Netflix are indicated as follows- 1. Netflix closed all its existing data centers after migration to AWS. This saved the organization from a huge infrastructure cost along with the equipment cost (Fletcher Jr, 2016). Furthermore, the cost of maintenance of the data centers were eliminated as well. 2. Customers’ dissatisfaction was addressed by providing uninterrupted services to the customers. 3. The global presence of AWS cloud helped Netflix to expand globally
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10 CLOUD COMPUTING 4. AWS cloud provided Netflix with good scalability and the company was paying only for the AWS resources that they were using at a particular point of time (Fletcher Jr, 2016). The adoption of AWS have scaled down all the services of Netflix to a minimum requirement. Thus, it can be commented that adoption of cloud has changed the entire business model of Netflix for good. It has improved the efficiency of the entire business model. Similarly many other businesses have gained efficiency by migrating into cloud infrastructure. The efficiency can be described in terms of cost efficiency and efficiency in integration of all the current business processes. 5. Conclusion On basis of the finding of the paper, it can be said that cloud computing is a key technology for the current business processes. The advantages of adopting cloud include scalability, flexibility and cost effectiveness. The paper discusses the main concepts of cloud computing. The key significance of the technology in different organizations have been discussed that addresses the need of cloud adoption in this competitive business environment. With an aim of establishing the strategic benefits of cloud adoption, an example of Netflix is cited. The organization Netflix could address all their business issues by adopting AWS cloud model. The adoption of cloud model could help Netflix in providing uninterrupted services to its customers. Furthermore, adoption of this technology has helped in decreasing the maintenance cost of data center of the organization. Thus, it is established that cloud computing is a key need of modern business organization as it offers scalable and flexible services as per the requirements of the clients on a subscription basis. Thus, the implementation of cloud works for business improvement and client satisfaction.
11 CLOUD COMPUTING References Ali, M., Khan, S. U., & Vasilakos, A. V. (2015). Security in cloud computing: Opportunities and challenges.Information sciences,305, 357-383. Enoch, J. (2017). Application of Decision Analytic Methods to Cloud Adoption Decisions. Fletcher Jr, W. L. (2016). Netflix and Quill: using access and consumption to create a plan for taxing the cloud.Wm. & Mary L. Rev.,58, 1029. Hsu, P. F., Ray, S., & Li-Hsieh, Y. Y. (2014). Examining cloud computing adoption intention, pricing mechanism, and deployment model.International Journal of Information Management,34(4), 474-488. Izrailevsky, Y., & Bell, C. (2018). Cloud Reliability.IEEE Cloud Computing,5(3), 39-44. Jula, A., Sundararajan, E., & Othman, Z. (2014). Cloud computing service composition: A systematic literature review.Expert systems with applications,41(8), 3809-3824. Kavis, M. J. (2014).Architecting the cloud: design decisions for cloud computing service models (SaaS, PaaS, and IaaS). John Wiley & Sons. Kumar, V., & Vidhyalakshmi, R. (2018). Cloud Computing. InReliability Aspect of Cloud Computing Environment(pp. 1-28). Springer, Singapore. Mochament, K. (2016). Investigating cloud adoption decisions. Oredo, J. O., & Njihia, J. (2014). Challenges of cloud computing in business: Towards new organizational competencies.International Journal of Business and Social Science,5(3).
12 CLOUD COMPUTING Palos-Sanchez, P. R., Arenas-Marquez, F. J., & Aguayo-Camacho, M. (2017). Cloud computing (SaaS) adoption as a strategic technology: Results of an empirical study.Mobile Information Systems,2017. Rittinghouse, J. W., & Ransome, J. F. (2017).Cloud computing: implementation, management, and security. CRC press. Sadiku, M. N., Musa, S. M., & Momoh, O. D. (2014). Cloud computing: opportunities and challenges.IEEE potentials,33(1), 34-36. Smith, A., Bhogal, J., & Sharma, M. (2014, August). Cloud computing: adoption considerations for business and education. In2014 International Conference on Future Internet of Things and Cloud(pp. 302-307). IEEE. Sowmya, S. K., Deepika, P., & Naren, J. (2014). Layers of cloud–iaas, paas, and saas: A survey.International Journal of Computer Science and Information Technologies,5(3), 4477-4480. Tsai, W., Bai, X., & Huang, Y. (2014). Software-as-a-service (SaaS): perspectives and challenges.Science China Information Sciences,57(5), 1-15.