Strategic Information Systems: A Case Study of Hume Bank

Strategic Information System
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Contents
Introduction......................................................................................................................................3
Part 1................................................................................................................................................4
The current organizational structure............................................................................................4
Operational problems with the organizational structure..............................................................5
System acquisition method: ERP.................................................................................................5
Sales procedure of Hume Bank...................................................................................................6
Control problems in the system...................................................................................................7
Part 2................................................................................................................................................9
Development and adoption of the accounting software packages...............................................9
The current market size.............................................................................................................10
Market leaders and competitive advantage................................................................................11
Problems and challenges faced by accounting software packages............................................11
Conclusion.....................................................................................................................................13
References......................................................................................................................................14
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Introduction
With the continuous growth and expansion of information technology in the present
environment, there is a high need for the information systems in the business organizations for
the smooth and systematic working of the business operations. The information systems are
developed in order to avail corporate business advantage against the competitors in the market.
The area of the present study is to focus on the significant importance of the strategic
information systems in the business organization by critically evaluating the need for information
systems. For the purpose, Hume Bank an Australian bank, that deals in retail banking and offers
financial services to the customers across Australia, has been taken into consideration for the
specific and systematic analysis of the information systems. The study will examine the
operational problems faced by the organization and how the implementation of the information
system will eliminate the issues in the organizational structure and business processes of the
company.
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Part 1
The current organizational structure
As per the report of Hume Bank, (2018), Hume Bank is a financial institution in Australia that
offers financial and banking services with the excellent products and unparalleled experiences to
its customers. The organization uses accounting software packages in its business operations in
order to offer flexible and effective services to the customers with fewer complications.
Accounting software is the application software that records and analyse accounting transactions
such as accounts payable, accounts receivable with the help of the functional modules. In a
banking organization like Hume Bank accounting software packages are very helpful in
automating the sales procedures, billing fulfillment, and distribution of the services. The
organization provides products and services to the customers in order to avail interest and rates.
The directors and executives of the organization possess sound knowledge of the complex
monetary instruments that help them in the implementation of sound business decisions for the
maximum profit and market advantage (Hume Bank, 2018). The organizational structure of the
Hume bank is highlighted as under:
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Chief
information
officer
research
department
Systems
engineering
Online
marketing
services
Relationhshi
p marketing
Technology
customer
services
Technology
support
center
Application
development
Data
Integration
Accounting
department