1 STRATEGIC LEADERSHIP Table of Contents Task 1.........................................................................................................................................2 Question 1-.............................................................................................................................2 Root Causes of Resistance to Change....................................................................................2 Question 2..............................................................................................................................3 a) Critical Analysis of Two Strategies to Reduce Resistance of Change..............................3 b) Explanation of the Strategies in Solving Situation of Resistance......................................4 Task 2.........................................................................................................................................5 Question 1..............................................................................................................................5 Identification of Strategies to Model Professionally Appropriate Behaviour........................5 Question 2..............................................................................................................................6 Identification of Methods to Model Ethical Appropriate Behaviour.....................................6 Question 3..............................................................................................................................7 Identification of Methods to Model Socially Appropriate Behaviour...................................7 Question 4..............................................................................................................................7 Identification of Strategies to Model Culturally Appropriate Behaviour..............................7 Task 3.........................................................................................................................................8 Question 1..............................................................................................................................8
2 STRATEGIC LEADERSHIP a) Intellectual Stimulation......................................................................................................8 b) Individualised Consideration of Staffs..............................................................................8 c) Inspirational Motivation.....................................................................................................9 d) Perseverance through Conflict...........................................................................................9 Question 2............................................................................................................................10 Identification of Two Practicesto Improve EmployeeProductivity and Engagement throughout Transitional Change...........................................................................................10 References................................................................................................................................12
3 STRATEGIC LEADERSHIP Task 1 Question 1- Root Causes of Resistance to Change From the above four case studies, this can be analysed that there are various reasons for the resistance to change among the different employees working in the organization. It can be seen and analysed that these kinds of issues such as fear of failure, peer pressure along with fear of the unknown can lead to instability in the mindset of the individuals and this can affect their performance in a negative manner(Adner, 2016). From the above scenario, this can be identified that the major reason for the resistance to change which are being faced by the various employees in the organizations is the loss of status or security of job of the ones working in the company. It can be seen that forcing a change on the different employees working in the organization can impact the overall performance of the company in a poor manner. In the current scenario, this can be seen that there are huge administrative and technological changes which are not being informed to the employees (Cashman, 2017). Due to the technological changes, this is affecting the performance of the different employees and the role is being eliminated or reduced in an ineffective manner (Lester & Kezar, 2017). From the respective perspective, this kind of change is harmful and this rises the resistance to change of the various employees who are performing their job in the different companies. Moreover, due to the technological advancements in different organizations, this can be seen that there is strong resistance along with employee turnover in the organization which is affecting the overall effectiveness and reputation of the organization (Cashman, 2017). Furthermore, due to the fear of the unknown and misunderstanding of the different aims and
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4 STRATEGIC LEADERSHIP objectives, there are objections among the different employees regarding the changes which are being taking place in the organization and this is required to be reduced as well to improve the condition of the employees in the organization. Question 2 a) Critical Analysis of Two Strategies to Reduce Resistance of Change Kickbusch, Cassels and Liu (2016), have commented that there are diverse kinds of approaches that can be identified and used by the organizations in reducing resistance to change among various employees in the organization. Firstly,proper communicationfor the reasons for the changeis one of the aspects which can be taken into consideration to overcome the resistance to change (Inyang & Ekeng-Ita, 2016). Proper development of the communication plan plays a major role in informing the employees about the change which is going to take place as this will motivate the employees and they will feel that they are being valued in the organization. Additionally, the effective segments of communication will assist in underlying the change that will play a major role in increasing the productivity of the organization in a positive manner(Goddard, Hazelkorn& Vallance, 2016). The higher officials should try letting the different employees provide and initiate their own views which will be provide value to the individuals who are working in companies. The effectively engagement of the dissimilar employees is the other important tactic which will be helpful in tailoring different ways to work out on these problems. Secondly,Goddard,HazelkornandVallance(2016),havecommentedthatthe guarantee against the lossis the other aspect which is required to be analysed effectively as this will be helpful in increasing the overall efficiency of the organization. While promoting the technological changes and advancements, the organizations should guarantee that there
5 STRATEGIC LEADERSHIP should not be any kind of lay-offs as the result of the technological and administrative changes (De Paoli & Ropo, 2015). This kind of aspect that will be beneficial for the complete efficiency and proficiency of the organization appropriately. Moreover, building trust is the other major factor which is required to be analysed wherein the managers in the organizations should trust their employees and let them be aware about the different changes that will be essential for the success of the organization in an appropriate style and manner (Adner, 2016). The resistance to change among the different employees can be reduced with the help of negotiation and this is the major primary aspect for analysing the proposed managerial changes that will help in making the organization successful and the performance of the employees will be improved. b) Explanation of the Strategies in Solving Situation of Resistance Firstly,Goddard,Hazelkorn andVallance(2016) haveopined thattheproper communication techniqueis vital aspect that is important and is required to be valued in reducing the resistance to change among the different employees. The solution is the most appropriate in nature which will be helpful in reducing the fear of unknown or loss among the different employees working in the organization (Bras & DeMillo, 2017). With proper communication, the situation of resistance can be solved in an effective manner which will be helpful in nature in making them aware about the technological changes which will be beneficial for entire efficacy of the company. Theadditionalpartofguidanceislisteningtotheemployeesregardingtheir viewpoints on the change which is being imposed in the organization. From the above scenario, this can be analysed that the employees are the ones who keep the clients happy and they are the pillars of the organization as well (Kickbusch, Cassels & Liu, 2016). The feedback is needed to be collected that is important for analysing overall appropriateness of
6 STRATEGIC LEADERSHIP the company along with yield of the employees professionally as well. The resistance of change among employees will be providing huge assistance in gaining more competitive advantage. Secondly, as commented byNguyenet al. (2018), change does not happen at once and the different organizations should be prepared for analysing the change effectively which will be beneficial for the overall effectiveness of the organization properly. With the proper usage and blend of the informal and formal communication, this will be helpful in explaining the expectations and goals for what is required in the organization in an appropriate manner. Bras and DeMillo (2017), have opined that there should be guarantee against the loss in the organizationwhich will be helpful in managing the effectivenessof the organization efficiently. Both improvement and innovation are the things which will be helpful for the improvement of the company and this will provide the employees with proper importance which will be helpful for the improvement in their attitude towards performing the different activities in the organization. Task 2 Question 1 Identification of Strategies to Model Professionally Appropriate Behaviour The two major strategies which can be helpful in modelling professionally appropriate behaviour are as follows: Firstly,Bras and DeMillo (2017), have opined thattheattending of workshopsplays a major role in enhancing the overall professional attitude in the workplace. There are differentworkshopswhichareorganizedbydifferentinstitutesinordertoprovide professional training to the ones who require it to become more efficient towards the different
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7 STRATEGIC LEADERSHIP attitudes towards the work. These kinds of workshops will be helpful in gaining more knowledge and become successful in their career. Additionally, the networking opportunities will be created by building new relationships and meeting new contacts which will be beneficial for the professional growth as well (Chin, Trimble & Garcia, 2017). Secondly,the on-the-job training technique and off-the-job training techniqueswill be another professional aspect which can be adopted in gaining professional expertise in managing the different activities efficiently. The on-the-job-training techniques will be helpful in analysing the different professional aspects and gestures or behaviour which will enable in managing the overall effectiveness of the individual. The continual professional development is essential which will be beneficial for gaining competency and managing the overall effectiveness in an appropriate manner (Price, Schneider& Quick, 2016). Question 2 Identification of Methods to Model Ethical Appropriate Behaviour The two strategies or methods which helps in modelling ethical appropriate behaviour are described as follows: Firstly,development of the ethical standardsis essential for the modelling of the ethically appropriate behaviour which will be beneficial for the optimizing the different expectations which will be beneficial for the ambiguity of the ethical practices of the organization effectively (Madsen &Mabokela, 2018). Furthermore, promoting the community development is the other aspect which can be analysed in order to establishing volunteer programs for the different employees which will be effective in nature. Secondly,Chin, Trimble and Garcia (2017), have opined and hypothesized thatbeing diligent about enforcing of the different policiesis essential and beneficial in nature which
8 STRATEGIC LEADERSHIP will be intolerable for accepting the different unethical behaviour and the employees will be accountable for such kind of situation as well. The ethical behaviour plays a major role in preventing the unethical aspects along with unacceptable kind of behaviour that is important for the success of the company (Vogel, 2017). Question 3 Identification of Methods to Model Socially Appropriate Behaviour Firstly,Chin, Trimble and Garcia (2017), have contradicted thattheCSR activities are mandatory to be maintainedin an appropriate manner that will be essential for the success along with overall effectiveness of the modelling of socially appropriate behaviour. The CSR training can be applied to the diverse people that will be helpful for the success of thefirmalongwiththedifferentindividualsasthiswillbehelpfulinmeetingthe sustainability expectations in an effective manner (Ford & Harding, 2018). Secondly, theenvironmental aspects are required to be learnt through training processeswhich will be assisting in making the different individuals understand about the overall community and environmental aspects which will be helpful in gaining competitive advantage in the entire market (Ward, 2016). Question 4 Identification of Strategies to Model Culturally Appropriate Behaviour Firstly,empower, enlist along with encouragethe different individualsperforming in the organization that will be efficient for the improvement of the competency of the organization. The employees along with top level officials will be useful for the appreciation of the employees in an operative manner (Nissinen & Laukkanen, 2018). The culture is one of the major aspects which is required to be maintained as the vision will be achieved.
9 STRATEGIC LEADERSHIP Secondly,Ward (2016), has commented that thecommunicate properly and be an example for the others working in the organizationas this will be helpful in changing the culture along with creating healthy cultural work environment which will be appropriate for the growth of the employees working in the organization effectively (Hopkins et al., 2016). The positive kind of work culture by thriving towards mutual understanding and respect will be essential for the overall success of the firm efficiently. Task 3 Question 1 a) Intellectual Stimulation The two major ways through which the intellectual stimulation can be achieved by the transformational leaders are as follows: Firstly, the transformational and the strategic leaders need to be innovative in nature along with creative in nature which will be beneficial for the stimulation of the followers and this will help the followers to be creative in nature as well. Furthermore, this helps in promoting the thinking of the followers and engage in careful kind of solving of problems as well (Vogel, 2017). Secondly, the leaders need to take the different followers into consideration which will be inclusive of the different kinds of approaches which will be effective in making them feel that they are part of the organization and discussion as well. b) Individualised Consideration of Staffs In the individualised consideration of the staffs, there are two strategies which are required to be followed which can be as follows:
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10 STRATEGIC LEADERSHIP Firstly,transformationalleaderstrytomotivatethedifferentfollowersorthe employees working under them. This will be essential in managing effectiveness of the firm and gaining competitiveness as well. The transformational leaders are supportive and this assists in the success of the firm and productivity of the employees (Vogel, 2017). Secondly,Ward (2016), has opined thatthe leaderstry to assist the different individuals in becoming fully actualized as this will be inclusive of delegation of the different tasks which will be helpful in managing appropriateness of the firm. The transformational and strategic kind of leadership is helpful in spending time which will be helpful in learning about specific kind of motivation and gaining more hopes. c) Inspirational Motivation In inspirational motivation, there are different approaches and ways which can be used in order to improve the morale of the employees working under them which is inclusive of the following: Firstly, facilitating optimism along with commitment towards the organizational vision and goals is necessary and essential in nature that is essential for the overall success of the firm and the individuals working under such leaders (Vogel, 2017). Secondly, the charisma of the transformational leaders plays a major role in managing the various aspects of the leaders that is comprehensive of idealized influence along with motivation which is essential for the success of firm along with growth of firm. d) Perseverance through Conflict Theperseverancethrough conflict can be improved by following the two major aspects which are as follows:
11 STRATEGIC LEADERSHIP Firstly,thetransformationalleadersinvolveallthedifferentemployeesinthe different kinds of aspects and decisions which are being made in the organization. This will be beneficial for gaining competitive advantage (Vogel, 2017). Secondly,thetransformationalleadersneedtoanalyseandmeetthedifferent demands of the followers through proper analysis of the various reasons that is essential in managing the different kinds of issues faced by the followers in performing the different kinds aspects in an appropriate manner. Question 2 Identification of Two Practices to Improve Employee Productivity and Engagement throughout Transitional Change Ward (2016), has commented that in order to gain the engagement among the different employees, this is essential in nature in managing the overall productivity in an effective manner. There are two major aspects which are required to be managed in an effective manner as this will be helpful in gaining competitive advantage. Firstly,theprovidingpropertrainingalongwithcoachingtothedifferent employeesis essential in nature that is important for productivity of the company. Proper creation of culture which fosters continuous development will be essential for the firm appropriately (Vogel, 2017). Coaching plays a major role in making the employees feel motivated and this increases the productivity of the organization in an appropriate manner as well. Vogel (2017), has commented that coaching is one of the major ingredients for engaging the different employees working in the organization by implementing the midyear
12 STRATEGIC LEADERSHIP development plan along with 360-degree reviews which will be beneficial for motivating the different employees and gaining competitive advantage throughout the transitional change. Secondly,Vogel (2017), has opined thatdevelopment of the people focused cultureis the other aspect which can be taken into consideration that is important for the success of firm along with improving overall productivity of employees working in the organization as well. Proper balance between the professional and personal life is required to be created which will be helpful in in removing the dullness at work among the employees working in the organization. With the help of the engagement of the employees in the organization, this will be helpful for the organization to succeed in the different prospects and this will help them in feeling passionate about the job which are being provided to them along with performed by them as well (Vogel, 2017). This has been analysed and noticed that the highly engaged employees help in improving the customer experience in an appropriate manner which will be assisting in gaining competitive advantage. Proper listening to the different employees is the other aspect which is required to be analysed and identified as this will be beneficial for the employees in reducing the resistance to the change in the organization in an effective manner.
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