This report explores the purpose, vision, mission, and objectives of Mckinsey & Company. It assesses the competitive advantage using the VRIO framework, analyzes the external environment using the PESTLE framework, evaluates competitiveness using Porter's five forces model, and reviews the organization's strategy.
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Strategic Management
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TAB LE OF CONTENTS Contents INTRODUCTION...........................................................................................................................1 MAIN BODY..................................................................................................................................1 Purpose, Vision, Mission and the Objectives of the Mckinsey & company...............................1 Assessing the Competitive advantage by evaluating the four attributes with the help of VRIO framework....................................................................................................................................2 PESTLE framework to analysis the external environment of the Mckinsey & company..........5 Porters five force model for assessing the competitiveness of an organisation..........................6 Review the organisation strategy.................................................................................................8 CONCLUSION................................................................................................................................9 REFERENCES..............................................................................................................................10
INTRODUCTION Strategic management is an ongoing management process of the organisation resources for planning, monitoring, analysis and assessment to needs to achieve organisation goals and objectives. It involves setting the objectives, analyse internal organisation, its competitive advantage, evaluating the strategies and assure that the strategies will roll out in the management of the organisation (Strategic Management,2021). Mckinsey & company is a management consulting firm founded in 1926 by James O. Mckinsey. Mckinsey is the placed as a third largest company for the strategy consulting firm by revenue and also the oldest and the largest in the “Big Three” management consultancy. In this report discussed about the vision, mission, purpose and the objectives of the Mckinsey, assessing the competitive advantage of the firm with the help of VRIO framework, analyse the external environment of the business with the help of PESTLE Analysis, Porters five force model of the organisation is analysed and the organisation strategy is reviewed. MAIN BODY Purpose, Vision, Mission and the Objectives of the Mckinsey & company. Value Mckinsey is a value driven organisation. Its values are updated in short ways to adapt the changing times. Its value reflect the both their long term strategy and the way to serve the clients on the daily basis. Purpose Purpose of the organisation is a reason of the organisation exists. It is easy to understand and manage and helps the employees to understand the direction of the organisation. Purpose of the Mckinsey is to create the positive impact and be long lasting in the ever changing world (Haski-Leventhal, 2020). Company purpose is embed to deliver the values with the help of its 5 Ps set the organisation that is- Portfolio strategy and products In thisthe productsare redefinedwith by introducingor withdrawing the products. Revising the pricing of the product to line the purpose and review the portfolio and test all the assets that have purpose against common criteria. People and culture 1
To enable the purpose the development process of the people, career pathways and the recruitment is align. Define the key performance indicator for the employee’s accountability and give incentives to meet the target (Jayne, 2018). Articulated the desires in the mindsets and behaviours of the individual to link with the purpose. Process and system To meet the purpose related target company adopts the operational processes. The behaviours of the suppliers are align with the purpose. Performance metrics According to the purpose the performance targets and metrics are align. For the decisions that are in line with the purpose capital allocation metrics is introduced. Positions and engagement To align the purpose the Mckinsey & company tailor the external engagement and the communication and revise the external position of the company and align affiliation like trade association membership. Mission Mission statement of the organization defines the reasons and exists of the organization. It’s a precise statement of the company that gives the purpose to the people to excite about the company and motivate them to become the part of the organization. The mission of the Mckinsey is to help their clients and make different, everlasting and substantial improvement in the client’s performance and helps to build the attractive, developing and the exciting firm that retains the exceptional people. Objective Organizational objectives are set by the organization reach the strategic goals short or medium goals are set. It helps to set the organizational policies and the allocation of the resources. Mckinsey objectives are to create the best strategies that fit the organizational goals and the clients feel positive towards the organization and help to achieve the short goals. Assessing the Competitive advantage by evaluating the four attributes with the help of VRIO framework. VRIO framework is a strategic tool designed to helps the organisation to protect its resources and capabilities that impacts on its long term competitive advantage (Murcia, 2020). 2
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This framework should be analysed after the creation of the vision statement and before starting the planning process of the strategies. VRIO stands for valuable, rare, inimitable and organised. ResourcesValueRareImitationOrganisationCompetitive Advantage Financial resourcesYes NoFinancial instruments andliquidity of the market areavailable to the all the nearest competitiors ( Da.,and et.al., 2019) Sustainable financial positionTemporary advantage Salesforce management and the channel management YesNoCanbe imitateby competitors Lotof potentialis utilisedfor the effective sales force Potentiality iscertain can provide competitive advantage Approachto thecheap capital YesNoImitatedby the competitors Capabilities are not fully utilised Has potential Incomparison tothe competitorsits brand positioning YesNoRequirebig marketing budgetto imitatethe competitor Depending onthe consumer behaviourit positioned sustainable competitive advantage 3
itsbrand (Ariyani, and Daryanto, 2018) Company name and retail strategy-its position among theretailers andthe wholesalers Itbuildthe strongrelations with the retailers andthe wholesalers Company hasan dedicated channel partner Impossible to imitate Overthe year company useit successfully sustainable competitive advantage Project execution track record With the frequent cost overrun it is especiallyina industry Yes, especially inthe segmentin the Mckinsey firm operates (Racz, and et.al., 2018) No competitors are imitate so farinthis expertise Company is successful in it Strong competitive advantage Usingthe presentIT capabilitiesto gainthe opportunities intheE- commerce Firmisgaining theopportunity bygrowing rapidlyinthe ecommerce space. To enter the spacemost ofthe competitors investing in the IT It is difficult to imitate the AI and the in- house analytics. Itisan starting procedure forthe organisation In ling run provide sustainable competitive advantage Effective implementation Itisdifficultto competewithout No, because of the firms Canbe emulateby It is the one ofthe Strong competitive 4
ofthedigital strategy the comprehensive digital strategy are investing in thedigital operations. the competitors leading player in the industry advantage Marketing expertise in the firm Based on the differentiation in the industry, firm is competing effectively. No,as many of the competitors have decent marketing toknow how Pricing strategy sometimes match with the competitors In-house expertise is leveraging by the firm Competitive advantage is temporary Loyalty and the network of the customer 23 percent of the customers contributemore than84percent ofthesales revenue. Firm investedto build strong brand loyalty Triedby many competitors butarein vain Company holdsits customer loyaltyfor thegoof effect. Itprovides medium term of the competitive advantage. PESTLE framework to analysis the external environment of the Mckinsey & company. PESTLE analysis is a concept of marketing principle which helps to determine the external environment of the organisation that affects the operations of the organisation (Fozer, and et.al., 2017). PESTLE analysis to understand the external factors of the Mckinsey is follow- Political Political factor has a strong influence on the organisation stability and the long run.. For the smooth flow of the business it is necessary that the political factor of the country is to be stable so that the growth rate of the market will enhance. As Mckinsey is a global brand and there is various political chaos in various countries it seems difficult to sustain in that market. Frequent changes in the policies by the government harm the performance of the business. Economic 5
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Social Technological Technology factor used by the company for the leads to increase the profitability of the business enhances the operational efficiency with the use of new technology. Mckinsey start doing the social media marketing with the new trend by adopting the digital technology in the business to enhance the collaboration with the customers. For the effective cost structure in the organisation with the innovation in the technology. Environment Withthechangeintheclimaticconditionsleadstogrowintheenvironmental consciousness. To avoid the undesired circumstances in the organization company needs to take care of the environmental factors.Company started the recycling and the waste management in the organization, renewable technologies is adapted by the company. Legal Every country has its own legal system, the system of the every country is to be determined to avoid from the troubles. Mckinsey & company treaty equal in the organization and has given all the rights to their employee according to the act set by the government. Porters five force model for assessing the competitiveness of an organisation. Porters five force model is used to understand the competitiveness of the business environment and understand the profitability of the potential strategies (Juliana, and Nyoman, 2019). This can be classified in the four parts that is threats of new entrants, bargaining power of 6 These factors help to determine the economic performance that affects the organisation in the long run. Mckinsey influencedby which the host country government spend on the infrastructure development that helps to develop the growth potential of the company in the respective country (Shtal,and et.al., 2018). Mckinsey focuses in the economic structure of the market in the country before entering in the market. Social trends in the market are determined with the different cultural trends, demographics, societalnormsetc.Companyusealltheinformationretrievedfromthesocial environmental analysis for targeting the consumer and increase the potential buyer for the service. As Mckinsey I the London where there is big consumer market there are various opportunities to sustain in the market by targeting the potential customer (Bruijl, 2018). The services provided by the company are suited to the multicultural people.
the supplier, bargaining power of the supplier, threats of substitute and rivalry among the competitors. Mckinsey & Company five force model to assessing the competitiveness is- Threats of new Entrants It is difficult for the companies to achieve in the industry where the Mckinsey operates. It is easier for those firms that have high capabilities of cost advantage. This leads the production of the new entrants costlier. Mckinsey fight with the new entrants to take the advantage of the economies from its cost advantage (Gürkan, and Tükeltürk, 2017). It focuses on the innovation to differentiate from the competitor and build brand awareness from spending more on the marketing. Bargaining power of the suppliers Comparisons to the buyers, suppliers are lot in number in the Mckinsey industry. Product provide from the suppliers are standardised, less differentiate and the switching cost is low. Mckinsey purchases the product from the suppliers whose costs are low. They can switch the suppliers if the cost or product is not suitable because the switching costs are low. Company has different suppliers for the different supply chain; this ensures the efficiency in its supply chain. Bargaining power of the buyers The number of the suppliers are more than that of the firms that producing the products. This means buyers have no control on the prices as they have few firms to choose from. This leads to weaker the bargaining power of the buyers. Company focuses to attract the buyer from the innovation and differentiation. Customer wants the good quality and the differentiate products and Mckinsey get success in this. Through the marketing efforts to build the brand loyalty it attracts the large customer base. Threat of substitutes There are few substitutes in the industry where the Mckinsey operates. Few substitutes that are available have low profit in the earning. Some substitutes that are available have high quality ad are more expensive as compare to the Mckinsey who sell at reasonable price at good quality. Mckinsey focuses on its differentiating the products that are unique so that buyers cant shift to the substitutes. Rivalry among the Existing firms Competitors in the industry where the Mckinsey operates are few. Most of them are in a large size and this leads to the firms don’t move without being noticed (Miranda, and Allen, 7
2017). It leads to weaker force in the rivalry among the existing firms. Fixed costs are always high in the industry where Mckinsey operates. This lead the company to full to their full capacity and reduce its prices during the time slackens time of the demand. Review the organisation strategy. To sustain and be competitive in the market the effective and the efficient strategies is necessary. Mckinsey vision is to create the positive impact in the mind of the customers and sustain in the ever changing environment, for that company make the effective strategy that helps to be competitive in the market. Company uses the portfolio strategy to improve the performance of the client by supporting the resource allocation, planning process and by building the sustainable value. Company’s rigorous method and the proprietary tools gives positive impact on the client plan and execute has a bold, agile and decisive portfolio moves (Haski-Leventhal, 2020). By analyze the right trend and make the big moves to the capitalize leads to the critical success. Company improves the performance of their clients from their existing portfolio by identifying the opportunities for the growth in the business areas and also identify the areas that should be divested. From the uncertainty occurs in every business because of the covid 19 when every organisation is shut down no one can came to office, it’s an emergency for the organisation to change their technology by adopting the digital technology in the regular operation.Mckinsey also adopt the digital technology to interact with their suppliers and the customers. During the pandemic, where the customers are moved to the online shopping, company also has to respond to this turn. After the adaption of the digital technology company acted much faster than expected. The remote working leads the respondents to move 40 times more effectively that thought before the pandemic. With the adaption of the digital technology Mckinsey can attract the large customer base which leads to increase the profit of the business and grow the market share. From the use of the social media platforms it can helps the customer to know the current situation or offering in the company and attract the customers with them, digital customer evaluation customer experience is also done so that the customers are happier and be loyal with the company (Jayne, 2018). With the alignment of the overall strategies and the strong leadership leads to long success at the time of disruptions or the transformations by extent the technology and differentiating the roles during the crises. 8
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CONCLUSION From this report it inferred that strategic management process is an ongoing process of the management used to allocate the resources by planning, assessing, analysing and interpretation to achieve the organisational goals. The strategies made by the company in a way to achieve its vision and mission statement and the purpose to deliver the values to the clients. From the VIRO framework to assessing the competitive advantage of the company by the help of its different resources that have value, rare, imitable and organises. To make the strategies it is necessary to analyse the external factors of the company, so from the PESTLE analysis it is determined. With the help of the porter five force model its competitive advantage is determined by analyse the threats of the new entrants, bargaining power of the supplier, bargaining power of buyer, threats of substitutes and the rivalry among the firm. Company uses the corporate strategy by analysing the portfolio of the clients and also adapt the digital strategy in the operations. 9
REFERENCES Journals and books Ariyani, W. and Daryanto, A., 2018. Operationalization of Internal Analysis Using the VRIO Framework: Development of Scale for Resource and Capabilities Organization (Case Study:XYZCompanyAnimalFeedBusinessUnit).AsianBusinessResearch Journal.3. pp.9-14. Bruijl, G.H.T., 2018. The relevance of Porter's five forces in today's innovative and changing business environment.Available at SSRN 3192207. da Costa, and et.al., 2019. VRIO: Static or Dynamic?. Fozer, D., and et.al., 2017. Life cycle, PESTLE and multi-criteria decision analysis of CCS process alternatives.Journal of cleaner production.147. pp.75-85. Gürkan, G.C. and Tükeltürk, Ş.A., 2017. Strategies for innovative organization structure: Innovative culture and open innovation. InGlobal Business Strategies in Crisis(pp. 185-199). Springer, Cham. Haski-Leventhal, D., 2020. On Purpose, Impact, Vision and Mission. InThe Purpose-Driven University. Emerald Publishing Limited. Jayne, K., 2018.An Action Inquiry to Establish a Vision and Mission Statement as a Step Towards Sustainable Organizational Change. Saint Mary's College of California. Juliana, J.P.E. and Nyoman, Y.N., 2019. Factors Influencing Competitiveness of Small and MediumIndustryofBali:Porter’sFiveForcesAnalysis.RussianJournalof Agricultural and Socio-Economic Sciences.89(5). Miranda, G. and Allen, P., 2017. Strategies for leading a multi-generational organization.i- Manager's Journal on Management.12(2). p.14. Murcia, N.N.S., 2020.Enhancing strategic management using a quantified VRIO: adding value with the MCDA approach(Doctoral dissertation). Racz, L., and et.al., 2018. Extensive comparison of biodiesel production alternatives with life cycle,PESTLEandmulti-criteriadecisionanalyses.CleanTechnologiesand Environmental Policy.20(9). pp.2013-2024. Shtal, T., and et.al., 2018. Methods of analysis of the external environment of business activities. Online References StrategicManagement,2021.[Online].Availablethrough< https://corporatefinanceinstitute.com/resources/knowledge/strategy/strategic- management/>. [Accessed on 5 May, 2021]. 10