Strategic Management: Analysis of Sainsbury's and its Competitors
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This report provides a strategic analysis of Sainsbury's, the UK's largest supermarket chain, and its competitors. It includes a PESTLE analysis, major issues in the retail industry, mission and vision statement, strategic competencies and capabilities, and recommendations for improvement.
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Contents INTRODUCTION...........................................................................................................................3 MAIN BODY..................................................................................................................................3 Task 1...............................................................................................................................................3 PESTLE analysis.........................................................................................................................3 Major issues of Sainsbury in the retails industry.........................................................................5 Move on sustainability.................................................................................................................6 TASK 2............................................................................................................................................6 Mission and vision statement of the company.............................................................................6 Strategic competencies and capabilities......................................................................................7 Ways that how the company creates, delivers and captures value within industry.....................9 Task 3.............................................................................................................................................10 Porters’ Five Forces...................................................................................................................10 Competitive positioning.............................................................................................................11 Porter Generics Strategy............................................................................................................12 CONCLUSION..............................................................................................................................13 REFERENCES..............................................................................................................................14
INTRODUCTION Strategic management is considered to be the ongoing process which have the proper planning, monitoring and analysis of the all the important assessment of the company’s in order to meet up the certain goals and objectives. Business environment have continuous changes which need the dynamic strategy of success as it helps in tackling present situations, chalk out different strategiesalongwithdeployingthemfortheeffectiveimplementationsofmanagement strategies. Sainsbury is an incorporated firm which is one of UK largest retailers (Patel and Harnett, 2018). At the present company have more than 800 stores which have inclusion of the supermarkets and convenience store. In this report, there will be clear discussion with strategic analysis which is supported by identifying strength, weakness, opportunities & threats of the organisation by SWOT analysis. In addition to that’s there, the report will have environmental analysis which effects the business strategy of company. This report will provide a clear idea abouttheapplicabilityofbusinessmodelwhichisbeingfacecompetitioninexternal environment. In addition to that’s there will be proper level of recommendations which supports the firm in order to improve strategically and rise the indifferent business standard. MAIN BODY Task 1 Sainsbury is the UK largest supermarket chains which have gone through a level of tough competition with other respective brands such as Tesco. In the such a tough competition it is important for Sainsbury to pay close attention on the immediate level of business environment along with its effect on the internal business operations (Harper, 2016). In effect to that there is a potential way to have identification external marketing environments by using more level of effective pestle analysis which have the clear reviewingof PESTLE analysis Political factors The firm have faced there more level of serious consequences among the UK supermarket chains as the leaving the European union which is more been identified as Brexit uncertainties. In addition to that’s it turned to be difficulty for supermarkets to have affordable importation of products from abroad. The next impacts of Brexit uncertainties is increase in cost of production of foreign product would likely to have t passed to the more end customers which have resulted Sainsbury to have 3
hard push over the consumers in order to continue spreading as much as possible in order to have maximization of profit. Economic factors The economic factor significantly played an important character in the retail industry as this have effect demand, cost, prices and profitability. As per the current situation, UK government have the high debts along with consumers which have impact attitude of customers. This created more level of business pressure for Sainsbury to operates in such a business condition (Harper, 2016). In addition, that’s as the political factor were not in favour, the company is able to have steady growth because of its long heritages of the offering better quality products at more competitive prices. in addition, that due to backwards of economic factor company have resulted in rampant rate of unemployment along with high prices of food products. The company have involvements of various strategy to reduce the cost of products in more way to offered better quality products at more competitive prices. Socio-cultural factors In the todays market, the trend of customer has the major level of preference over the one stop shopping which is about preferring of all products available under roof. The company have introduced their non- food products have largely which is benefited from the specific strategy. On the other hand, the social factors which have increasing female workforce along with longevity in the level of population (Ntsiful, 2016). This have resulted in the level of declination of domestic meal making as growing demand for certain patterns over certain types of product. Technological factors The technological advancement has positive impact over the business operations which have significant growth potentiality in the online or the web-based operations. The firm have the online business operations in moreover to increase the business market areas. This Sainsbury online delivery services have continuous improvement with expansion in increasing the sales by 25%. This online service have viability to 88% of the United Kingdom households. Legal factors The government have the effective rate of the legislation and differentiated policies which have direct impact on performance of the organization. As the legislation have introduced the new level of tax which is advertising to have their highly processed for and along with fatty food in 4
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reduction of the sugar (Ntsiful, 2016). Sainsbury have the adaptation new tax which is being modified its level of products along with complied level of legislative requirements. In addition to that Sainsbury have maintenance of different types of legal laws which have inclusion of consumer laws, competition laws, employment laws and health and safety laws. Environmental factors There is more level of pressure on the firm along with managements to have the act in more socially manner along with holding respective responsibility in order to keep the environment safe. This have impacted the Sainsbury in direct or indirect ways. The company have taken the level of initiatives by campaigning their concept of ‘Reduce, Reuse, recycle’ approach for managing waste, packaging and recycling. On the other hand, the firm is also trying to reduce carbon footprints by identifying the new ways to becomes more level of environments friendly. This will have impacts in reducing here ecological damages which is caused in business operation. Major issues of Sainsbury in the retails industry The firm is facing there more level of challenges with declining level of market share in the UK super markets which is instead of merging of merging with ASDA in order to overthrow Tesco from becoming the market leader. In addition to that more level of consumers have considered sustainability as the important aspects as the factor of choice which is considerably higher as comparative to shopping of clothing and other beauty products. On the other hand, as the impact of the ‘blue planet effect’ in major leading to the consumer who are pointing the finger at supermarket to have decrease their subsequent environmental impacts through plastic reduction which is estimated as the usage of 80000 tines per years (Patel and Harnett, 2018.). This have results UK biggest level of retailers in the enviable position for balancing more level of social responsibility with having protective margins. The firm is also facing the issues of very selective capital investmentswhich is due to the margin pressure brough through trade wars, rising interest rates and the apparent disinterest of the private equity community will limit access to capital for investment. 5
Move on sustainability At the edge of global business competitive environment is concern, every problem is all about to have development of opportunity as the Sainsbury is nor ignoring the issues by trailing 45 tons of plastic free fruits along with removing around 6500 tons of plastic over the last 12 months. In addition to that firm is trying to find out more of local solutions by widening the customer base which is more key concerns about sustainability for food shopping. The firm has tired to have the raise an innovative approach for creation of the ‘refillable zone’ as trail which is allowing the customers with the range of ambient food which are such as cereal, rice and pasta. But through, the involvement of sheer volumes, the firm is trying to have the activation of ability to order to create more level of competitive advantage. Sustainability plays an important role in real battle against the firm who are heavy discounters (Brown and Taylor, 2018). So, the firm is trying to have the proper level of focus on the eating healthy and reducing level of deforestation through the use of more sustainable resource. This will be impacted as the accelerations and growth in food & grocery products to have the start the trade again. Hence the firm is trying to have the major focus on the target areas where the competitive rivals are not able to have the proper focus such as more level of experimentation on the packages sixes in order to have the lowering of food wastages. In addition to that’s have the more improvement in drive home concepts through increase in store marketing. TASK 2 Sainsbury’s mission and vision Before defining vision and mission statement,it is essential to know the exact meaning that what is the mission and vision statement and why all organizations create or develop these statements before making a plan and running a business (Bowen, 2018). In the context of mission statement, it can be said that it is a statement which defines a company’s business, objectivesas well as approaches which allows company to reach all defined objectives. Whereas, a vision statementdefines the desired future position of the company as where it sees 6
itself in the future or were it wants to be. Here are the mission and vision statements of Sainsbury’s along with some values which defines its image such as: Vision:Vision of the Sainsbury’s of future goals is to become the most trusted retailer and make an environment where people love to work as well as shop (Vision Statement and Values of Sainsbury’s, 2018). For accomplishing this vision or the future objectives, Sainsbury’s is trying to put their customers at the heart of everything. It also invests in its stores, workers and channels as well in order to offer the best possible shopping experience to customers and accomplishing vision. Mission:Mission statement and objectives which it wants to achieve in the present is to offer high quality of services and products to customers as well as maximizing effective financial return to stakeholder. It also wants to be the first choice of its customers specially for food and deliverable products at affordable prices. Values: Values refers fundamental believes which motivate an organization and people to perform activities for accomplishing goals. There are 5 main pillars of Sainsbury’s which link it with its values such as: community, colleagues, health, sourcing and the environment. So, from all these pillars it can be said that it thinks about all who are involved with the company directly and indirectly. So, as per the values, it wants to help its customers by providing healthy food products and by improving the quality of food. Strategic competencies and capabilities There are several internal environmentalfactors by which performance of Sainsbury’s can be affected inboth positive and in a negative manner. For reducing all those factors which can affect it in negative manner and increasing positive environmental factors, it is important for company to analyse all factors (FATRICIA, 2016). For this purpose, it is also important to select the best strategy and with the help of SWOT analysis model, it can identify all internal environmental factors which are discussed below: Strengths All type of customers:One of the main strength of Sainsbury’s isit caters all types of customers. It does not have any specific age group and characteristic of customers or target as it offers its food products and services to all types of customers. There are only few products which are expensive and for that it has targeted higher income of people. 7
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Innovation strategies:It is stated that Sainsbury’s is mainly known for its innovative and effective promotional strategies. These strategies allow it to make people aware about features of products. Example of its innovative strategy is brand match promotion.In this strategy, Sainsbury’s sells its one of the products by comparing its own brand with same companies in the industry or other players(SWOT Analysis of Sainsbury’s.2019). Right expansion moves:Its other main strength and ability which makes it successful is its right expansion of business moves. There are several companies who got failed because of the wrong decision of brand expansion. But Sainsbury’ got successful and increased market shares by this strength. Weaknesses Low profit margin:It is stated that competition in the retail industry of the UK is increasing rapidly. It puts pressure on all retailers to make its position stable in the industry by the hook or crook. So, for attracting customers’ and remaining in the competition, Sainsbury’s has decreased its profit margin, it can give it profit in the future. But currently it is a weakness of Sainsbury’s. Increasing costs:For procurement costs, retailers are bound to spend onshopping experience which may be differentiator for higher income group of people. All accommodation and attracting customers, it requires to invest in technologies and other elements which can increase its overall cost. Opportunities Market expansion:It is stated that Sainsbury’s has a strength of right expansion movement and this strength can provide it opportunity of market expansion, In addition, it is also stated that Sainsbury’s has expanded its business in villages rather developed countries. It has made it able to increase sales and improve image in the eyes of customers. Changing lifestyle of customers’:It is stated that customers continuous changing needs are putting pressure on retailers to change their way of performing and make all food products healthy. It is stated that Sainsbury’s has strength of innovation strategy which has made it able to take advantage of changing needs of customers. With the strength it is satisfying changing needs of customers.. Threats Competition: Retail industry of the UK is becoming competitive day by day. It may decrease or lower revenue and sales of all retailers. Customers have more bargaining power and they can 8
switch their shops. So, it can be said that competition in existing players such as: Aldi, Asda and Tesco is the big threat for Sainsbury’s. So, from the above, it can be suggested that Sainsbury’s need to focus on using some differentiation and cost leadership strategies to decrease weaknesses and threats (Misbah and Mahboob, 2017). Ways that how the company creates, delivers and captures value within industry Fair price:One of the main and best strategies which makes it able to create as well as deliver values is its fair pricing strategies. It is the strategy by which Sainsbury’s retain its customers within the organization for the long run. By sharing customers’ passion for safe, fresh and healthy food it delivers value (Täuscher and Laudien, 2018). It also focuses on continuous innovation and delivers quality of products and fair prices. So, it can be said that it is one of the effective strategies of Sainsbury’s. Active property management: It is stated that the ownership of the property assets of this company can deliver an ability to adapt operational situationsas well as exploitation of development opportunitiescan increasevalue. So it can be said that ability to manage property is other main valuable strategy (Cortimiglia, Ghezzi and Frank, 2016). Promotionalchannels:ItisstatedthatSainsbury’shaseffectiveandinnovative promotional strategy which has made it able to take competitive advantages and attracting customers to the great extent. To reach customers’ it has allowed its customers to come its stores and also allowed them to buy products online. By opening new convenience stores as well as online operations it is creating and delivering value within the industry. In the context of online operations, it is also stated that it expanded its business with a good sale just under approximate 20%. Sustainability:It is analysed that Sainsbury’s has 5 main pillars which shows all those things for which it thinks about. The environment and society are 2 of them. For satisfying needs of environment and society, it develops sustainability strategy which does not only allow it to satisfy their needs but also increase image of this company in the eyes of people. It also makes it able to attract wider range of customers (Setting Sustainable Sourcing Standard,.2019). As per this strategy it has created new and independent sustainability standards for sourcing raw materials. It also works with trusted partners, developed action plans, increase relation with suppliers and customers’ and make them sure that all it sources products with sustainability. 9
So, from the above discussed all strategies it can be said that Sainsbury’s is one of the sustainableorganizationswhosourceswithintegrity.Rather,sustainabilityandallthese strategies it has other main strategies which allow it to create and deliver values such as: differentiation strategy, skilled workforce etc. Task 3 Porters’ Five Forces Competitive forces under this model are from the industry within which firm is operating. Here competitive forces of Sainsbury’s are being analysed these forces are- Threat of New Entry This competitive force includes competition that Sainsbury’s may face from the new entries in the industry (Lewis, 2017). Strength of this competitive force is based on various factors like capital and investment required to enter in the industry, restraining force from current existing firms for new entry etc. Competitive strength in Sainsbury’s in this is strong as this is not easy that any firm can enter retail industry at such big level. Though it is possible to operate at small level with less capital investment, which is also competition for Sainsbury’s but cannot make significant impact on its success. Threat of Substitute Products Sainsbury’s is a retail firm and this is why the company itself provide all the substitute products for its products. But here substitute rather refers to those companies from where customers can buy goods instead of Sainsbury’s. In this context Sainsbury’s have various substitute like online retail websites, local grocery stores etc. In this competitive force power of Sainsbury’s is low. Bargaining power of Suppliers This is the power that suppliers possess and this is strong when suppliers are limited or they are supplying products which are rare and difficult to find. Sainsbury’s in this competitive force is strong as there are more suppliers comparing to buyers and resources being supplied are not difficult to find somewhere else (Meyer and Cohen, 2018). Along with cost of switching suppliers is also not significantly different and this makes everything favourable for Sainsbury’s. Bargaining Power of Buyers 10
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This power is power of buyers and can be said as power of customers. Presently customers are most powerful force but, in this context, customers are powerful when they are less in numbers or there are many others firms to cater their needs and cost of switching is also not high. In this context there are high number of customers and this make the Sainsbury’s powerful than customers but at the same time there are various other firms operating in this industry and customers can change the seller without significant of switching. On this note power of Sainsbury’s is low. On its overall analysis it can be said that power of Sainsbury’s in this force is moderate. Industry Rivalry This force of competitiveness refers to rivalry that exists among existing firms in the industry. There are various factors which make firm strong in this power and due to its competitive strength position of Sainsbury’s in this force is strong. But there are various other firms and this make competition strong. Competitive ForcePosition of Sainsbury’s Threat of EntryStrong Threat of SubstituteWeak Power of SuppliersStrong Power of BuyersModerate Industry RivalryModerate This analysis concludes that Sainsbury’s can take advantage of those factors in which it is strong to compensate effect of those in which its position is weak (Zhang, Leng and Zhou, 2020). Sainsbury’s can use its competitive strength in industry rivalry to weaken the impact of threat of substitutes. Competitive positioning This is helpful in the paying more level of emphasis on the importance of there environment by providing useful tools in order to have proper analysis of business in context of controlling industry. This approach has been used by Sainsbury in in order to have the degree of difference between products or services against the respective competitors.In to that, Sainsbury have the belief that positioning withing the firm is helpful in achieving there mind of consumers which 11
enable business to gains competitive advantages (Zhao and Dou, 2019). This is all based on the porter generics strategies with the implication of strategic fits which is used between the organizational and environment. Porter Generics Strategy This porter generics strategy is the framework which have proper examination of environment in order to make strategic decision in achieving the desirable position. The generic strategies have proper attainments of average level of performances as the strategies.Sainsbury is dealing at the broad segments which have inclusion of the cost leaderships and the differentiation strategies whereas in the narrow segments have the clear aims to have cost advantages which have inclusion of the cost focus and differed focus such as banking line of Sainsbury. The firm have developed the adoption o the hybrid strategy which have the acceptability element of both cost leadership and differentiation.As per the hybrid strategy have the seek simultaneously to achieve more level of differentiae by lowering the price as compare to competitor. On the other hand, it has been argued that’s Sainsbury should have lowered the prices of products in order to have achievement of differentiation concept. In addition, that’s the reason behind this is, Sainsbury should be able to obtain their prices at least equal to competitors such as Asda and Morrisons if not higher due to them being market leader. This will result in Sainsbury by achieving high standard of market share in UK. As this will be due to the achievement of grate volumes over the different competitors as term margin could be still considered as superior aspects with lowering the base which is previously being perceived. The more level of hybrid strategies has been used as the entry strategy in per the market against the established competitors in order to have the targeting of marker along with entry in different geographical areas with superiors’ products at lowering the process. In addition to that’s as the approach as cost leadership becoming the lowest cost producers in more way of earning the profits which is essentialism been undifferentiated rivals. The firm have the major consideration over their reinventions of the extra points in order to became the cost leaders when this is against per organization experience. On the other hand, as per the differentia firm would have entailing the approach which is being aimedaschargingoverpremiumpriceoverdifferentproductsalongwithservicesin 12
competitive environment. Sainsbury to employ a differentiation strategy, there is a need to consider the inclusion of extra costs that the company would be forced to incur. CONCLUSION From the above assignment, it can be concluded that Business environmental analysis played a vital role as its makes an organization able to identify all internal and external factors which can affect its performance in a critical manner. With the help of effective strategic analysis or identifying strategies as per the situation, company meet their organizational goals. With the help of using effective strategies like SWOT analysis model, PESTLE analysis model, company analysis its own strengths, weaknesses, opportunities, threats and political, social and other factors. Further, it has also shown importance of competitive analysis with the help of Porter’s five forces model. This model also allows an organization in identifying the intensity of the competition in the industry which can either snatch some external opportunities or can provide. Porter’s generic analysis also played a vital role which makes an organization able to make its processes and products innovative and different than others in order to attract wider range of customers and take competitive advantages. It has also shown different ways by which company creates, delivers and captures valued within an industry and it include: differentiation strategy, sustainability and other capabilities of an organization of creating value. 13
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Tsamos,K.Mandet.al.,2017.EnergyanalysisofalternativeCO2refrigerationsystem configurations for retail food applications in moderate and warm climates. Energy Conversion and Management, 150, pp.822-829. Albrecht, L. and Tombe, T., 2016. Internal trade, productivity and interconnected industries: A quantitative analysis. Canadian Journal of Economics/Revue canadienne d'économique, 49(1), pp.237-263. [Online]. VisionStatementandValuesofSainsbury’s.2018.Availablethrough:< https://www.about.sainsburys.co.uk/about-us/our-vision> 15
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