This document provides an analysis of strategic marketing for Rowlinson Knitwear, a UK-based company planning to expand its business in Australia. It includes a PESTEL analysis, market-entry options, market segmentation, and targeting strategy. The document also discusses Porter's generic strategies for competitive advantage.
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Strategic Marketing
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EXECUTIVE SUMMARY For ensuring the expansion of the business it is important to analyse both internal and external market so that an organisation can identify their capabilities along with the opportunities and threats in the market. To support this pestle analysis is undertaken which facilities to understand that macro environmental factor of Australia are favourable to establish business. Along with this strategy of contract manufacturing is suitable for the company as it reduces the requirement of investment and reduces the risk for the business. To efficiently manage the organisation operation specific direction must be identified for which Porter generic strategy are analysed for Rowlinson Knitwear so that they can accordingly plan their actions. INTRODUCTION Strategic marketing is the process with the help of which the organisation takes the competitiveadvantageoverothersbycreatingdifferenceintheservicesthattheyoffer (Kingsnorth, 2019). With the help of this the managers determines the strengths of the company on the basis of which they determine the products and services to be offered to the customers as per their taste and preferences in such a manner that they can easily covert their prospects into customers. As a senior marketing consultant the recommendations are provided to Rowlinson Knitwear to expand their business in a new country with suitable product and services. Rowlinson Knitwear is a UK based company that offers uniforms to the schools and offices. The company is planning their expansion for which the analysis of external market is facilitated in the report. In addition to this the report includes the market entry strategies that can be adopted by the company along with market segmentation and targeting strategy. Also business strategy with the help of porters generic strategies are discussed that can enable the company in taking competitive advantage. PESTEL The organisation plans to expand their market with the aim to ensure their survival and growth. There are different macro environment factors which affects the decisions making of the organisation. Some of the factors that has to be taken in consideration by the management includes changes in the taxation policy, new trade barriers, changes in the demographics, changes in the governmental policies etc. For this they need to analysis the factors of external market as with the help of they can determine the opportunities and threats that are prevailing in
the business environment(Perera, 2017). It can be done with the help of PESTLE model which includes the following factors: Political Factors: The intervention of government has high impact on the economy as with the businesses has to manage the policies so implemented by the government. The political decisions have direct impact on various areas such as the education level of the workforce, the quality of the life offered to the employees etc. Opportunity: The business within the Australia have high degree of certainty because the political and regulatory environment within the country is considered to be stable, progressive and open due to which the investor have high degree of confidence and certainty to make investment. In addition to this the government of Australia is more prone to accept the changes with are prevailing through which make the country more effective and transparent for the business. This is an opportunity for the Rowlinson Knitwear to expand their business as they can easily get investors and the support of the government due to stable political environment (Pestel analysis of Australia, 2016). Economic Factors: The economic factors includes taxation policy, interest rate prevailing within the country, rate of inflation, unemployment etc. These factors have direct influence on the business activities due to which the business need to identify the factors which can impact them. Opportunity: The cost of living in the cities such as Melbourne, Adelaide, Brisbane and Perth is quite less than other cities in the world along with better quality of life. Due to this it offers an opportunity to the Rowlinson Knitwear to easily establish their business by attracting the people to buy their goods. Also the economic stability than other OCED countries, US and UK is an opportunity for them as it leads to stable interest rates, exchange rates etc. Threat: The prices of the property are high due to which Rowlinson Knitwear may face problem and it can become threat for them. But the government offers various low cost commercial properties to the businesses with the help of which they can efficiently operate their business. Social Factors: Due to change in perception, taste and preference the demand of the product and services changes. In Australia three social classes exist that is working class, middle class and upper class. The stratification of the people is done on the basis of their level of income, expensive clothes, motor vehicle and their home(Armstrong, 2018).
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Opportunity: Within the organisation to ensure the quality of life at the workplace the employees are provided uniform as well as schools better quality of uniforms considered. Similarly in other professions the Australian organisations prefer to have uniform this offers an opportunity to Rowlinson Knitwear to expand their business. Technological Factors: Adoption of Technology facilitates the organisation to attract customers and to ensure reduction in cost as well as improvement in quality. Opportunity: The Australian government has established two organisation that support research and development with the help of which the aims to ensure better communication between industry and to support businesses in enhancing their operation. This will be an opportunity for RowlinsonKnitwearestablishestheirbusinesswithbettertechnologyandeffective communication as it will facilitate them to attract business houses that use uniform. Threat: But adoption of innovation in technology will increase our requirement of investment which can become threat for them initially. LegalFactors:Legalfactoraffectthebusinessasitincludesvariouslawsand regulations that are enacted by the regulatory bodies and the judicial system of the country. Opportunity: The implications in regards to contracts are strict with the aim to protect the interest of the parties involved and this is an opportunity for Rowlinson Knitwear as they will not be exploited in the new country(Kruesi, Kim and Hemmington, 2017). Threat: The country has strict norms for minimum wage, disability discrimination legislation etc. which can affect the operations of Rowlinson Knitwear as this will make the administration procedure complex for them. Environmental Factors: Environmental factor includes the weather and climate change due to which the businesses get influence. Opportunity: Various environmental protection regulations are imposed can easily be complied by Rowlinson Knitwear as they have efficient waste management system and uses better quality fabric with efficient technologywith which the compliance of issues can be considered. Threat: The environmental factor can affect the interest of Rowlinson Knitwear because the preference of the clothes changes with change in temperature and it can become threat for them. In addition to this, the scarcity of water is an issue in the country the manufacturing process of Rowlinson Knitwear.
Solutions for managing the threats: The solution for managing various threats includes that purchase of Off-plan property in Australia at the best possible prices so that the Rowlinson Knitwear can manages the economic threats of higher property prices. The company can easily procure funds due to which they can efficiently manage the technology as this will enables them in managing the cost as well as quality of the products. In addition to this the company must manage their production as per the demand of the goods from the clients and this will enable them to manage the impact the changing environmental factors. Also they need to develop the ability to fulfil the demand on short notice for the clients so that the adverse impact of this threat can be managed. Apart from all this the Rowlinson Knitwear must hire the employees for managing the legal aspects in terms of various norms and implications etc. so that they can avoid the chances of legal proceedings and can make their employees satisfied. The products with which they can enter into new market i.e., Australia is the uniform which can be customised as per the needs of the clients and the fabric that they can used is organic and pure instead of synthetic as it will enable them to provide better quality uniforms with better techniques of productions so that the cost can also be minimised. MARKET-ENTRY OPTIONS The organisations has to identify various options with the help of which they can enter into the new market as identification of the source enables them to determine the factors that they need to take into consideration. The planning of entry into the foreign market is dependent upon the culture within the new territory, the level of regulation and competition, availability of various resources such as funds etc. Various market entry options are defined below with the help of which can be taken into consideration by Rowlinson Knitwear. Exporting:Exporting is an entry option in which companies sell their goods and services in other countries which are produced in another country. The process of exporting can be direct or indirect such as when a company capitalise their economics of scale for production of goods and services in home country and make their goods available to other country through a proper channel responsible for exporting and making sales is considered to be direct exporting while the exporting in which exporter has no control and they make sales with the help of domestic export intermediaries then it is considered to be indirect exporting(Grünig and Morschett, 2017). Merger and acquisition:Mergers and acquisition is another better option to enter foreign market as with the merger two different companies come together accumulating there assets and
liabilities with the aim of increasing economics of scale, enhance ability to diversify the business etc. After merging the companies are considered to be a single entity. Acquisition is the process of acquiring other company in which the company operates with different identity but are regulated and managed by the acquiring company. This option enables company to directly expand their market by taking over the existing business along with their resources. Contract manufacturing:Contract manufacturing is option in which local manufacture is hired by the foreign company for manufacturing their goods and services as per their guidance and requirement. They utilize the resources and capabilities of local manufacturer which enables them to reduce their requirement of investment as well as reduces the production cost. In this market entry option the responsibility of marketing and selling of the product so produced is of the foreign company(Andreu, Claver and Quer, 2017). Foreign Direct Investment:FDI is entry mode in which the investment is done by the companies into foreign market directly or indirectly through various Financial Institutions. It can be done in terms of purchase of the shares of the company, assets or any property. It is dependent upon the growth of the economy and pattern of investment with the help of which the investors can ensure development and growth of their investment. For Rowlinson Knitwear, out of all these the entry option of contract manufacturing is better entry option as with the help of this they can manage the impact of threat such as high prices of the property as they do not have to set up any manufacturing plant with this. In addition to this they can easily get their products manufactured as per the requirement of their clients. It will facilitate them to produce the uniforms with low cost of production and no dilution of the control as well as it will lead to the development of small scale industries due to which the government will also support them but they have to market their product on their own(Watson IV, 2018). Also management of the standards of quality can become issues which can be managed by providing the raw material with proper guidance for the manufacturing of the uniforms. MARKET SEGMENTATION Segmentation strategy: Market segmentation is considered to be the method with the help of which the organisation divides the entire market into segments on the basis of similarities among needs and wants of the people. With the help of marketing segmentation various useful information are used by the companies for the prospects so that they can accordingly provide the goods and services to them and plan their marketing activities. The market can be segmented by
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the organisation on the basis of various factors such as demographic which includes age, income, gender and education(Wirtz and Lovelock, 2017). On the basis of psychographic various factors includes personality, behaviour, attitude and emotions of the people. Apart from this the lifestyle, belief and values, stages of life cycle are also taken into consideration while classifying the people into different segment. It facilitates to understand that who are the prospective customers of the company as well as how can they be served. On the basis of the common characteristics possessed by the segment specific marketing efforts are identified with which the risk related to when, where, how and to whom the product or service is to be offered can be reduced. Targeting strategy: The different identified market segment are analysed by the company so that they can identify which segment they have to target. It can be done by evaluating the potential of the segments and by analysing the commercial attractiveness of each and every segment. To support this the factors that are taken into consideration includes criteria size with which the market size is identified that the company can target as per their capability; the difference among different segments is analysed so that most attractive segment can be identified along with accessibility to the segment; the profitability from each and every segment is identified on the basis of marketing efforts required to serve them efficiently. With the help of all these factors the organisation can easily identify the segment which they have to target so that they can ensure their profitability(Blythe and Martin, 2019). The products that the Rowlinson Knitwear has been offering is uniforms due to which they segments their market on the basis of the behavioural factors of the organisations as each and every organisation have different attitude towards their workplace culture due to which they have different patterns in their requirement. Out of this they will target the schools, universities and the business houses which have uniform in their premises. In Australia living standard is better due to which the quality of products and services will vary as per the living standards identified by different organisation(Chan, 2019). So to satisfy the specific requirement the company will provide customised goods and services so that they can improve the satisfaction level of the customers. PORTER’S GENERIC STRATEGY The porter's generic strategies are used by the organisation for determining the direction for the business with the help of which they can take competitive advantage by creating and sustaining superior performance of the business. This model suggests that a company must
choose a clear course of action on the basis of their organisational objective. The three generic strategies which are defined by porter include cost leadership, differentiation and focus where focus is subdivided into cost focus and differentiation focus(Mishra, 2017). The basis on which this strategy is considered includes sources of competitive advantage as well as scope of the strategy. The strategies are given below: Cost leadership strategy: An organisation can take cost leadership strategy by increasing their profits through reduction in the cost and by offering their product at average prices so that they can increase their sales. The lower prices with significant profit facilitates the organisation and market share with which company can take competitive advantage over others. But the sources of cost advantage are dependent upon the cost structure of the company as well as cost structure of the entire organisation. In addition to this it is completely dependent upon the level of technology possessed by the company, their economies of scale, access to the raw material etc. Due to all these factors the company can take competitive advantage by exploiting all these factors. Differentiation strategy: This is a strategy in which the company into of a unique product service to their customer by bringing innovation in their offerings and delivering high quality product or services. To support this they have to undertake marketing and sales technique so that theycantargetspecificcustomerseekinguniqueproductswithpremiumprices.Large organisation generally adopt differentiation strategy by focusing upon new product development so that they can ensure their market share by offering better product with better customer value (Marques, 2017). Focus Strategy: This is the strategy which is considered by the company concentrating on niche market by identifying the unique needs of the customers for low cost products for specific differentiated products. As the company serve comparatively smaller market with specific needs of the customer they have strong brand loyalty due to which the same market segment becomes less attractive for the competitors. The cost focus strategy enables the organisation to exploits the differences within the cost behaviour among different market segments in the niche market while the differentiation focus facilitates the business to exploits the specific need of the narrow market segments so that they can make the customers more loyal to them. On the basis of these strategies it can be identified that the most suitable strategy for Rowlinson Knitwear is cost leadership as they can provide their clients considerable quality of
the Uniforms with lower cost that can enable them in taking competitive advantage(Lapersonne, 2018). They can utilise their economies of scale and better technology for managing the cost with the help of contract manufacturing in Australia. They can provide raw material to the manufacturer from their UK plant along with the technologies with which they can ensure the products to their clients as per their requirements. CONCLUSION It is concluded from the above report that need to consider the impact of various macro environmental factors in context of various opportunities and threats offered by them so that various policies can be developed to manage such impact. With the help of PESTLE analysis the opportunities to establish business in another country can be identified along with various solutions while with the help of market entry option the way of expansion can be identified. Apart from this the marketing segmentation analysis facilitates the organisation to determine the market segment which the company has to satisfy such as for uniforms market of the company schools, universities and other business houses as well as various other professionals. To determine the direction of the business specific strategy has to be identified for which Porter's generic strategic model is considered out of which cost leadership strategy is recommended on the basis of analysis of the report.
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