1STRATEGIC PLAN FRAMEWORK DESIGN Table of Contents Assessment Task 1.........................................................................................................4 Answer 1........................................................................................................................4 Answer 2....................................................................................................................5 Answer 3....................................................................................................................5 Answer 4....................................................................................................................5 Answer 5....................................................................................................................6 Answer 6....................................................................................................................6 Answer 7....................................................................................................................7 Answer 8....................................................................................................................7 Answer 9....................................................................................................................7 Answer 10..................................................................................................................8 AssessmentTask 2.........................................................................................................9 Preparation for meeting with team.............................................................................9 Meeting with Management Team............................................................................12 Summary of meeting outcomes................................................................................14 E-mail to management team.....................................................................................15 Assessment Task 3:......................................................................................................16 Part 1. Customers and competitors of Native Bush Spice Australia:.......................16
2STRATEGIC PLAN FRAMEWORK DESIGN Part 2. Research and review of potential cooperative ventures as discussed in the meeting:................................................................................................................................18 Part 5. SWOT and PESTLE analysis:......................................................................19 Part 6. Email to the assessor:....................................................................................24 Part 7. Updating of PESTLE and SWOT analysis:..................................................24 Part 8. Develop the strategic plan:...........................................................................24 Part 9. Email to the assessor:....................................................................................24 Part 10. Updating of strategic plan:..........................................................................24 Part 11. Email to your assessor:...............................................................................25 Task 4...........................................................................................................................25 Part 1. Management report:......................................................................................25 Part 1a. Analysis and reporting of the data provided:..................................................25 Part 1b. Comment of meeting of performance indicators have been met:...........25 Part 1c. Recommendations of year ahead and required changes in strategic plan: ..........................................................................................................................................26 Part 1d. Best practice strategic planning processes and reporting whether the organization achieved this in the first strategic plan development and improvements in the same:...........................................................................................................................27 Part 2. Email to the management team:...................................................................27 Bibliography.................................................................................................................28
3STRATEGIC PLAN FRAMEWORK DESIGN Assessment Task 1 Answer 1. The three examples risks in developing and implementing a risk management plan are : Financial Risk – The financial risks includes the risk of liabilities, low profitability index and the lesser worth of assets remaining in the company to adopt a strategy. Operational Risk- The operational risks includes the less human resources to implement the strategy, less inventory in the storage and the limited technology. Governance Risk Thegapinmonitoring,lessinspectionandthefaultinsupervisionof production as well as business operations. Answer 2. Thetwoexamplesofriskmanagementstrategiesindevelopingand implementing strategic plans: Risk Reduction This kind of strategy is used to mitigate the magnitude of risks through employing more training to the human resources or acquiring skilled personnel, investinginmoreresourcestobuildarisk-freeculture.Itcanalsoadopt diversification of technology and products. Risk Transfer
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4STRATEGIC PLAN FRAMEWORK DESIGN This kind of strategy is used to transfer certain amount of risks to other enterprises, which is also called risk sharing. The transfer of risks can be done through outsourcingofserviceslikelogistics,humanresourcesandvariousbusiness operations which are inadequate in nature and need expertise. Answer 3. The risk management strategy to manage intellectual property risks in strategic planningisthroughriskreduction.Thecertaintypesofrisksinvolvedlike infringement and loss of ownership can be mitigated through copyright to certain assets, trademark policy and patent certifications of trade secrets can reduce the risks along with licensing framework adoption. Answer 4. The benefit of conducting a SWOT analysis is the assessment of the internal environment of the company which can help in measuring the risks in terms of weakness and threats within the company’s micro-environment. The process of conducting SWOT analysis is: a.Conduct the environmental analysis b.Assess the internal and external benefits c.Assess the internal and external risks d.Chart them in a 2x2 quadrant table with high and low degree of likelihood Answer 5 The four questions required to conduct a SWOT analysis are: a.What are the strengths? b.What are the weaknesses? c.What are the opportunities?
5STRATEGIC PLAN FRAMEWORK DESIGN d.What are the threats? Answer 6 The benefit of conducting a PESTLE analysis is the assessment of the broad environment of the company which can help in measuring the magnitude of risks in terms of political, economic, social, technological, legal and environmental issues. The process of conducting PESTLE analysis is: a.Identify the PESTLE factors b.Assess their severity c.Assess their likelihood of occurrence d.Rate them through high to low scale e.Develop a SWOT analysis to organize the internal and external risks Answer 7 The four questions required to conduct a PESTLE analysis are: a.When is the right time to conduct the analysis? b.How should the factors be analyzed? c.On what key metrics the risks are to be assessed? d.How the SWOT analysis will be inter-related with the PESTLE framework of risks? Answer 8 The two internal sources of information to analyze about a company’s market structure along with its competitors, customer base, mission, vision, and values are: a.Company’s financial report– The financial report be it quarterly or bi-annually or on annualbasisprovidestheinformationonstakeholderagreements,theturnover amount, return on investment from the product lines. The competitor analysis with the
6STRATEGIC PLAN FRAMEWORK DESIGN company’s own footprint in the market can be measured through the financial ratios reflected in the report. It also show the customer revenue earned with trends shown over the fluctuating business periods with conformance to business mission. b.Feedback survey reports– The feedback survey reports from customers during the market research and product testing as well as customer satisfaction feedback post salesservicehelpinrevealingdataaboutthecompany’smarketpositioning, competitive value and the pitfalls in the procedure. The employee feedback in the companyregardingthein-houseoperationsandpolicyframeworkassistin determining the company’s performance as per the mission and objectives. Answer 9 The two external sources of information to analyze about a company’s market structure along with its competitors, customer base, mission, vision, and values are: a.Trade journals- The various trade journals published by academic researchers, business management scholars and the industry communication agencies are required to gather information about the recent trends operating in the market and how the company is at par with such on-going technologies. The different company values and suggestion from the various industries helps in framing the strategies related to the company’s own mission and values. b.Government reports- The regional as well as national level government regulation reports with survey data published are required to gain the political and economic knowledge about the external environment. This assist in framing the strategies as per the new laws to bring the competitive advantage in the market. It also helps in gaining the necessary certifications and conforms to legislations required to run the company in the long run.
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7STRATEGIC PLAN FRAMEWORK DESIGN Answer 10 The purpose of developing organizational values is to create benchmarks of targets to achieve within a defined time frame set and within the ethical terms. The goals, objectives and the core values determine the mission and vision of the organization. The organizational values are needed to prove the uniqueness of the organization in terms of the line of its business be it from the business operations side ortheexternalcommunicationsside.Themonitoringandreviewingofthe organizational values with time and trends can make the company survive through environmental risks. The two techniques that can be used for identifying the strategic values are: a.VRIO Frameworkcan be used to check the organizational values in terms of V for quality value, R for rarity for competitive advantage, I for any imitation of value undertaken and O for organized managed processes and systems. b.Balanced Scorecard Approachcan be used to check the organizational systems and functioning of the previous year through the financial, customer, internal processes and the learning perspectives to frame the strategic values. AssessmentTask 2 Preparation for meeting with team The mission statement is required to be developed as per the core business operations, target market and the unique selling proposition of the business. The vision statement is required to be developed as per the long term picture and the sustainability of the company’s goodwill.The goals and values to be set keeping in mindthehonesty,loyalty,cooperation,integrityfromthebusinessethicsand corporate governance perspective.The strategic objectives to be set with a view of
8STRATEGIC PLAN FRAMEWORK DESIGN attainable benchmarks with the limited resources and capacity available in the organization. The two companies chosen who are competitors of Native Bush Spices Australia are: a.Tuckeroo b.Natif Both of these companies are mid-sized companies engaged in the similar line of business of selling and distributing native food ingredients of Australia. Comparison of mission, vision and value statements of these 3 companies: NativeBushSpices Australia TuckerooNatif MissionProvidinghighest qualityproductto clients Providingunique high-quality range of AustralianNative inspiredproductsin order to bring home thetasteofthe Australian outback. Toprovidenative products from direct farmersandsupport Indigenous communities.
9STRATEGIC PLAN FRAMEWORK DESIGN VisionWorkingtowards establishingtheas themostrespected andsought-after supplierofnative bush spices. Transitionto amalgamateinretail andWholesale businesses, as well as initiative in education Tosupport AustralianNative FoodFarmersand the Australian Native Food Industry ValuesRespect Responsibility Caring Excellence Integrity Innovation Excellence Creativity Integrity Collaboration Respect Diversity Collaboration Innovation Caring The existing mission, vision and value statements are not efficiently accurate to guide the operations sustainably in future in order to bring more profits. The mission statement is quite vague with no such uniqueness than its competitors except delivering the high quality products. The vision statement is concentrated only on the corporate objective through a narrow vision. The vision should be broader in picture as compared to others taking into account the corporate responsibility. The values are more or less similar with the other companies. The key business strategies to be focused on are: a.Financial b.Operational c.Corporate Governance
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10STRATEGIC PLAN FRAMEWORK DESIGN d.Competitive The techniques to formulate the strategic objectives are through: a.Strategic Planning with top management b.Strategic Analysis through PESTLE and SWOT c.Strategic Implementation through business operations d.Strategic Evaluation through balanced score card or VRIO framework
11STRATEGIC PLAN FRAMEWORK DESIGN Meeting with Management Team Meeting Project Name: Strategy Design Plan Date of meeting: 23rdFebruary, 2020 Location: Meeting room no.5 Start time: 11 AM End time: 12 AM Meeting Objective: To discuss the organizational vision, mission and values statements, as well as business objectives. AttendanceAbsent JonathanBob Emily Pablo Martha Nancy Agenda Items for Discussion Topic 1- discuss company’s ideas about key business strategies Topic 2- discuss company’s techniques about strategic objectives Topic 3- Listen to team ideas presented about actions to achieve strategic objectives and performance indicators Action Items
12STRATEGIC PLAN FRAMEWORK DESIGN Action Item 1Time : Discussaboutthepresent strategies, goals, objectives , mission and value statements 5 mins Action Item 2Time: Identify the failures and the defects in the value statements of the business 5 minutes Action Item 3Time: Discussthekeyobjectives and strategic objective development techniqueswith counter statements of team 15 minutes Action Item 4Time: Brainstorm the ideas among the team through role play technique 15 minutes Action Item 5Time: Reachintoconclusionto frame the new value statements and objectives 5 minutes Next meeting on 25thMay, 2020
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13STRATEGIC PLAN FRAMEWORK DESIGN Summary of meeting outcomes 1.The mission statement should include the unique selling proposition along with customer relationship enhancement. 2.The vision statement should be focusing on the community development as well as the corporate responsibility goals 3.The values to be added should be diversity with different Australian aboriginal tribes and supplier chains. 4.The technique to be followed for setting strategy objective is through evaluation of balanced scorecard 5.The key areas of framing strategies are required in financial and operational areas mainly. 6.The finance strategy should be focusing on better investment proposals and increasing the value of assets. 7.The operation strategy should be focusing on efficient operations through environmental sustainability and customer satisfaction with just-in-time delivery. 8.The strategies will require environmental analysis through SWOT and PESTLE analysis to identify the risks associated with the business operations in the long run. 9. The strategies require periodic evaluation through proper inspection and audit program conducted annually through performance appraisal reports and the employee feedback along with company financial report.
14STRATEGIC PLAN FRAMEWORK DESIGN E-mail to management team To, The Top Management team Native Bush Spices Australia Dear Sir, We would like to confirm the organizational vision, mission and values as discussed at the meeting. The mission discussed should focus more on the customer; the vision should be broadening the picture including the community development. The values should include diversity as a main component. The main strategies to focus in the current period are the financial and the operational strategies. All these suggestions are derived after performing a competitive analysis with two other competitors of the company named Tuckeroo and Natif. We would also like to report on the cooperative venture as discussed at the meeting. The strategy is discussed to plan with your support and the analysis is to be performed through PESTLE and SWOT analysis. The strategy is planned to be evaluated annually and audited through balanced scorecard. Thereby, we would request your approval to proceed to developing the strategic plan based on the agreed vision, mission and values, as well as strategic objectives on the meeting. Sincerely, The Strategy Consulting Committee Native Bush Spices Australia
15STRATEGIC PLAN FRAMEWORK DESIGN Assessment Task 3: Part 1. Customers and competitors of Native Bush Spice Australia: Customers: The main customer segments of Native Bush Spice Australia can be divided into the several groups based on the segmentation strategy of the company. The following segmentation strategy would identify the customer segments which the company serves at present and in the future post expansion: Geographic segmentation: The first segmentation category which Native Bush Spices Australia considers is geographic segmentation. The customers of the company can be divided on the basis of their respective geographic location. The present base of consumers which the company serves consists of customers residing in Australia. The case study mentions that Native Bush Spices Australia is aiming to expand into the international markets like Singapore, Hong Kong and Japan. This means that in the feature a major portion of the customer base of the company would be based in foreign markets. Thus, it transpires from the analysis that the present customer base of the company is largely based in Australia but post overseas expansion, the customer base of the company would include customers settled both in its home country namely, Australia as well as the foreign markets. Demographic segmentation: The second segmentation strategy which the company adopts in demographic segmentation.Tumalanov et al. (2019) mention that consumers purchase high quality food products which generates profits for the firms. One can infer from these the larger consumer bases lead to generation of higher profits. One can also point out
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16STRATEGIC PLAN FRAMEWORK DESIGN from the case study that the organic food products which the company manufactures and markets are expensive which means that company needs to generate immense revenue to cover the expenses incurred. This means that in terms of the economic segmentation, the consumer segment which the company serves consist of upper and middle class consumers who have sufficiently high disposable income to afford organic food products which are in general expensive. This also means that the company needs to enter markets capable of providing it with immense population of upper class consumers and middle class consumers (de Villiers, Tipgomut and Franklin 2019). One can establish from the analysis of the case study that the companyconsidersdemographicsegmentationasanimportantpartofits segmentation strategy. This is evident from the fact that home market which the company namely, Australia and target host markets like Singapore all have high population. They would as a result provide the company a large base of upper and middle class consumers which it would serve to generate high revenue. One can also point out that Native Bush Spice Australia adopts economic segmentation strategy to market its products like native Australian spices. Kranjac, Vapa-Tankosic and nežević(2017) mention that production of organic food products like organic spices requires use of environmentally sustainable techniques like using of bio-fertilisers which attract immense costs. This immense cost of production of organic food increases their cost prices which consequently necessitates the firms charge immense prices from the customers for organic food products. Thus, in other words the consumers purchasing organic food products have to have sufficiently high disposable income to afford expensive organic food products. The case study clearly mentions that the average income of the consumers which Native Bush Spice Australia served is $80000 annually. This clearly establishes the fact that company
17STRATEGIC PLAN FRAMEWORK DESIGN employs economic segmentation strategy, which itself is a type of demographic segmentation strategy. Psychographic segmentation: The third type of segmentation strategy whichNative Bush Spice Australia employsconsistsofpsychographicsegmentationstrategy.Thismeansthatthe majority of the consumers which consumed the organic food products marketed by Native Bush Spice Australia are highly educated and well aware of the benefits of consuming organic food products (Rana and Paul 2017). In other words, the company segments its consumers based on their lifestyle and look out towards organic food products. This is evident from the fact that the majority of the consumers which consume the products of the company enjoy gourmet food products. Competitors: The main competitors ofNative Bush Spice Australia consists of national and internationallevelorganicfoodproductsmarketingfirms.Forexample,Coles Supermarket chain markets organic spices and is one of the main international competitor to Native Bush Spice Australia (Shop.coles.com.au. 2020). Similarly, the company faces competition from local firms marketing organic food products like spices and organic tea. Part 2. Research and review of potential cooperative ventures as discussed in the meeting: It was discussed in the meeting that Native Bush Spice Australia would undertake several potential cooperative ventures to strengthen its competitive in Australia. A review of the potential cooperative ventures shows that the company should adopt the strategy of acquisition and merger to expand its business. For
18STRATEGIC PLAN FRAMEWORK DESIGN example, it can acquire smaller firms which manufacture organic spices and sauces. Thesecondcooperativeventurewhichthecompanycanconsiderwouldbe acquisition of tea gardens in Australia which would supply organic tea to the company to be marketed. Part 5. SWOT and PESTLE analysis: Political: Australiaispoliticallystablewhich enables the government form laws and policies for business organisations. This strongpoliticalstabilityhasattracted foreignfirmsinintothecountrylike Nestle (also markets spices). The Government of Australia has strong bilateral relationships with nations in the USA and China (Hong Kong is a part of China). This enables the firms in Australia like Native Bush Spice Australiaenter foreign markets to gain access to customer bases and supply chains. Economic: Australia is economically strong. AUD, the currency of the country enjoys stronger positionscomparedtoforeigncurrencieslike CNY.ThisenablesthecompanieslikeNative BushSpiceAustraliabasedinthecountry purchase raw materials from foreign markets at economic rates. The country is served by top stock exchanges like ASX and chains of banks which ensures smooth flow of financial capital. Social: Animmensenumberofpeoplein Australiahavehighdisposableincome whichenablestopurchaseexpensive organic food products. Technology: Australia is technologically extremely strong. Thecountryenjoyshighrateofinternet penetration which has enables firms like Native Bush Spice Australia market their products on the
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19STRATEGIC PLAN FRAMEWORK DESIGN Increase in the health awareness in the Australian society has encouraged more people to consume organic food. ecommerce platform. Legal: Australia has strong laws. Breachoflawsleadstoheavy penalisation. Environment: Firms should comply with the environmental laws. The companies are expected to operate in ways to minimise damage to the environment. StrengthsWeaknesses Native Bush Spice Australia is financially strong which is evident from the fact that the company manufactures organic food productswhichattractsimmense financial investments. The consumer base of is large. NativeBushSpiceAustraliaisnota listedcompany.Thismeansthatthe company is not able to acquire capital from the share market which limits its financialstrengthcomparedtoits competitors like Coles. Theproductlineofthecompanyis limited to tea, spices and sauces which limits its revenue generation. OpportunitiesThreats Native Bush Spice Australia can expandThe company can face threats owing to
20STRATEGIC PLAN FRAMEWORK DESIGN into foreign market which is evident from the fact that company is already eyeing to enter into markets like Hong Kong. Thecompanycandevelopmore innovativeproductslikeorganicdairy products in its product line which would boost its revenue generation. The company can open its own outlets whichwouldenableitcatertothe consumers directly. ThecompanycangetlistedonASX which would enable it to acquire capital from the Australian share market. hostile market conditions like shortage of supply of raw materials for its organic productslikeshortageinsupplyof organic tea. This would lead to increase in procurement costs and reduce its net profit generation. The stronger competitors like Coles may launch new innovative organic products which would enable them to poach the customersofNativeBushSpice Australia. Entry of new firms would lead to the company ceding a portion of its customer base and consequent revenue generation to the former. Actions The following table identifies the actions we plan to take to achieve our strategic objectives.
21STRATEGIC PLAN FRAMEWORK DESIGN ActionsTimelinesResponsibilityKeyperformance indicator Themanagementof NativeBushSpice Australia should hold meetingsto accomplishthe strategic objectives of enteringintonew partnerships to market the products and enter theforeignmarkets like Hong Kong 1Management and departmental heads NA Thefinance departmentprepares the budget to showing the expenditure which would be incurred to achieve the objectives 1Management and departmental heads Profits
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22STRATEGIC PLAN FRAMEWORK DESIGN and the revenue which would be generated Management approves thebudget.Resources likerawmaterials, machineryand manpowerare acquired 3Management and departmental heads Minimum procurement expenses Training of employees (includingcultural training to operate in the foreign markets). 1Management and departmental heads Minimumtraining costs and greater skill levelamong employees(less mistakesand escalations) Marketing departmentsgenerate leadsofordersboth fromAustraliaand foreignmarketsand productionstarts accordingly. 6Management and departmental heads Numbersoforders received Promotionofgoods 3Management and Numbersoforders received
23STRATEGIC PLAN FRAMEWORK DESIGN starts in both Australia and foreign markets departmental heads Goods are marketed12Management and departmental heads Revenue Monitoringofthe businessoutcomes basedonKPIsand further actions. 12Management and departmental heads All the above KPIs Part 6. Email to the assessor: The SWOT and the PESTEL analysis should be emailed. Part 7. Updating of PESTLE and SWOT analysis: The SWOT and PESTEL analyses should be updated as per the feedback which would be obtained. Part 8. Develop the strategic plan: Attached in the template attached. Part 9. Email to the assessor: An email would be sent. Part 10. Updating of strategic plan: The strategic plan would be updated.
24STRATEGIC PLAN FRAMEWORK DESIGN Part 11. Email to your assessor: An email would be sent. Task 4. Part 1. Management report: Introduction: The aim of the report would be reviewing the actual performance parameters achieved against the set parameters as per the strategic plan. The report would analyse the aspects of the strategic plans which have been achieved and the targets which have not been achieved either partially or in entirety. The outcome of the report would be recommending the strategies which could be presented before the management of NativeBushSpiceAustraliaforleveragingitsachievementsofthestrategic objectives of boosting its sales and foreign expansion. Part 1a. Analysis and reporting of the data provided: The analysis of the reported business targets achieved byNative Bush Spice Australia in the last one year brings into the light that some of the targets have been achieved while the others remain to be achieved. The parameters which have been set are an increase in sales by 20% and a successful entry into foreign market. The company has the target of making new business alliance and has identified new product development opportunities. The company against these KPIs has actually succeeded in achieving a sales of $800000 and has successfully entered Hong Kong. The third and fourth targets have not been achieved. Part 1b. Comment of meeting of performance indicators have been met: One can comment that the performance indicators have partially been met. The company has succeeded in achieving sales increase and entering Hong Kong.
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25STRATEGIC PLAN FRAMEWORK DESIGN However, the new alliances have not been made. The new product development ideas are yet to be implemented. Part 1c. Recommendations of year ahead and required changes in strategic plan: The following are the recommendations which could be put forward in the light of the achievements of the performance parameters atNative Bush Spice Australia: Marketing products more aggressively: Native Bush Spice Australia should market its products more aggressively by employing channels like social media websites. This would lead to generation of higher amount of revenue. It can in fact be recommended that Native Bush Spice Australia should launch its promotion of products to create demand in the market to generate leads. The production of goods should commence as per the leads generated.
26STRATEGIC PLAN FRAMEWORK DESIGN Customer involvement: NativeBushSpiceAustraliashouldinvolvetheconsumersbymaking strategies of products. The company should gain feedback and suggestions from consumers using social media platforms like Facebook on its existing products as well asonnewproducts.Themanagementshouldincorporatethefeedbackfrom customers to make product strategies. This would lead to production of goods as per the expectations of the customers which would in turn result in customer satisfaction and revenue generation. Part1d.Bestpracticestrategicplanningprocessesandreportingwhetherthe organization achieved this in the first strategic plan development and improvements in the same: The company should employ best practice strategic planning processes like lean six sigma. It can be pointed out that the company has not achieved its first strategic plan fully. It should bring about improvements as per the recommendations mentioned above. Conclusion: One can conclude thatNative Bush Spice Australia should boost its marketing strategies in order to increase its sales generation. The company should gain feedback from customers to form its product strategies and align its product line with the preferences of customers. The company would generate higher amount of revenue by marketing products aligned with customer preferences. Part 2. Email to the management team: An email would be sent to the management team.
27STRATEGIC PLAN FRAMEWORK DESIGN Bibliography Abdel-Basset, M., Mohamed, M. and Smarandache, F., 2018. An extension of neutrosophic AHP–SWOT analysis for strategic planning and decision-making.Symmetry,10(4), p.116. Ahmadi-Javid, A., Fateminia, S.H. and Gemünden, H.G., 2019. A Method for Risk Response PlanninginProjectPortfolioManagement.ProjectManagementJournal, p.8756972819866577. Alnoukari, M., Razouk, R. and Hanano, A., 2016. BSC-SI, A framework for integrating strategic intelligence in corporate strategic management.International Journal of Strategic Information Technology and Applications (IJSITA),7(1), pp.32-44. Andersen,T.J.andSax,J.,2019.StrategicRiskManagement:AResearchOverview. Routledge. Chambers, L.D. and Taylor, M.A., 2019.Strategic planning: Processes, tools and outcomes. Routledge. Edmondson, V.C. and Edmondson, V.C., 2018. Strategy Evaluation and Control', The Thinking Strategist: Unleashing the Power of Strategic Management to Identify, Explore and Solve Problems. Ehsanifar, M. and Rasi, R.E., 2017. Journal of Industrial Strategic Management.Journal of Industrial Strategic Management,2(2), pp.49-66. Globocnik, D., Faullant, R. and Parastuty, Z., 2019. Bridging strategic planning and business model management–A formal control framework to manage business model portfolios and dynamics.European Management Journal. Gürel, E. and Tat, M., 2017. SWOT analysis: a theoretical review.Journal of International Social Research,10(51).
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28STRATEGIC PLAN FRAMEWORK DESIGN Heagney, J., 2016.Fundamentals of project management. Amacom. Hillson, D. and Murray-Webster, R., 2017.Understanding and managing risk attitude. Routledge. Hillson, D., 2017.Managing risk in projects. Routledge. Hubbard, D.W., 2020.The failure of risk management: Why it's broken and how to fix it. John Wiley & Sons. Kerzner, H., 2019.Using the project management maturity model: strategic planning for project management. John Wiley & Sons. Kranjac,M.,Vapa-Tankosic,J.andKnežević,M.,2017.Profileoforganicfood consumers.Economics of agriculture,64(2), pp.497-514. Madsen, D.Ø., 2016. SWOT analysis: a management fashion perspective.International Journal of Business Research,16(1), pp.39-56. Perera, R., 2017.The PESTLE analysis. Nerdynaut. Rana, J. and Paul, J., 2017. Consumer behavior and purchase intention for organic food: A review and research agenda.Journal of Retailing and Consumer Services,38, pp.157-165. Rastogi, N.I.T.A.N.K. and Trivedi, M.K., 2016. PESTLE technique–a tool to identify external risks in construction projects.International Research Journal of Engineering and Technology (IRJET),3(1), pp.384-388. Rothaermel, F.T., 2016.Strategic management: concepts(Vol. 2). McGraw-Hill Education. Shop.coles.com.au.2020.Shop.coles.com.au.[online]Availableat: https://shop.coles.com.au/a/national/specials/browse/international-foods/indian-food/indian- sauces-spices?pageNumber=1 [Accessed 29 Feb. 2020].
29STRATEGIC PLAN FRAMEWORK DESIGN SHTAL, T.V., BURIAK, M.M., AMIRBEKULY, Y., UKUBASSOVA, G.S., KASKIN, T.T. and TOIBOLDINOVA, Z.G., 2018. Methods of analysis of the external environment of business activities.Revista ESPACIOS,39(12). Suarez, E., Calvo-Mora, A. and Roldán, J.L., 2016. The role of strategic planning in excellencemanagementsystems.EuropeanJournalofOperationalResearch,248(2), pp.532-542. Syrus, P., 2018. EVALUATION AND CONTROL.Strategic Planning in Healthcare: An Introduction for Health Professionals, p.117. Tumalanov, N.V., Urusova, I.N., Morozova, N.V., Sokolova, G.N., Ivanitskaya, I.P. and Antonovskaya,E.A.,2019.Highqualityfoodmarketsegmentsandconditionsofits formation in the region.EurAsian Journal of BioSciences,13(2). Villiers, R., Tipgomut, P. and Franklin, D., 2019. International Market Segmentation across ConsumptionandCommunicationCategories:Identity,Demographics,andConsumer Decisions and Online Habits. InPromotion and Marketing Communications. IntechOpen. Wolf, C. and Floyd, S.W., 2017. Strategic planning research: Toward a theory-driven agenda.Journal of Management,43(6), pp.1754-1788.