Strategic Planning for Information System and Technology

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Added on 2024/07/24

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This document explores the strategic information system plan (SISP) implemented by Coles, an Australian supermarket chain. It examines the key objectives and activities of Coles, highlighting how SISP supports their digital interactions and customer experience. The document analyzes the benefits and challenges of SISP implementation, emphasizing its role in enhancing Coles' capacity and attracting customers. It concludes by discussing the impact of SISP on Coles' digital transformation and customer engagement.

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Strategic Planning for
Information System
and Technology

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Table of Content
 Introduction of an organisation
 Overview of strategic information plan
 Good things about plan
 Bad things about plan
 Conclusion

Introduction of Organisation
1.
2.
3.

Overview of Strategic
information system plan
SISP is an important activity that supports organization to make
identification of strategic application and align with organisation’s
strategy with the support of effective information system to attain
objectives.
SISP in COLES is part of the organisational strategic plan as it
supporting company to make increment in the customer base and to
produce different strategies for the success and growth.
SISP is having a connection with organisational strategy as these are
the information system which gets developed in response to initiative
of corporate business to the company.

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Good things about strategic
plan
C
o
n
s
e
n
s
u
s
o
n
k
e
y
i
s
s
u
e
s
:
S
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l
v
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v
a
r
i
o
u
s
p
r
o
b
l
e
m
s
r
e
l
a
t
e
d
w
i
t
h
o
p
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r
a
t
i
o
n
s
B
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s
c
a
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i
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y
:
I
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s

Bad things about strategic
plan
C
o
s
t
l
y
:
I
m
p
l
e
m
e
n
t
a
t
i
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f
s
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c
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p
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a
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v
e
r
y
c
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s
t
l
y
.
C
o
m
p
l
e
x
:
I
t
i
s
n
o
t
t
h
e
s
i
m
p
l
e
p
r
o
c
e
s
s
a
n
d
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p
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f
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t
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a
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.

Conclusion
1. • Implementation of SISP in
COLES help in doing digital
conversation.
2. • With the use of SISP, company
make use of innovative things to
attract customers.

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References
 Ali, S. and Green, P., 2012. Effective information technology (IT)
governance mechanisms: An IT outsourcing
perspective. Information Systems Frontiers, 14(2), pp.179-193.
 Alhawari, S., Karadsheh, L., Talet, A.N. and Mansour, E., 2012.
Knowledge-based risk management framework for information
technology project. International Journal of Information
Management, 32(1), pp.50-65.

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