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Strategy formulationExecutive SummaryThe e-Types designers have always considered themselves as the design revolutionaries. But with the recent orders, they have been receiving not so helpful guidance from some of our conservative clients every now and then. Most of the time, the e-types designers are given work which is below their considered standard and is immensely boring. However, it is the prime duty of the designers to satisfy the needs of the clients and customers thereby leading to a great controversy in the organization. The organization needs to solve the issues to the design conflictsbetween the designers and the clients in order to facilitate the proper operations of the company.Therefore, there is a need for the organization to strategize and come up with the various ideas tosolve this issue. The organization on discussing with both the upper and level of the organization came to a conclusion of formulating an important strategy which will be helpful in assessing the situation and to solve the conflict among the clients and the designers. This strategy will be implemented in order to solve the creative ideas related conflicts and will inculcate the ideas of the clients along with the designers and help them to select a design where the ideas of both the clients and the designers will be used. The organization is implementing a feedback poll for the clients where they will be asked severalquestions regarding their designs and their expectations from the designers. Prior to asking these questions to the clients, the designers will also be asked for their point of views and perspective regarding the design specific to the client. The questions will be related to the designs and the kind of detailing desired by the client. Further, a section of questions will be asked regarding the entertainment of the ideas from the designers and if the clients are willing to improvise their designs after taking considerations from the designers.
This feedback will be submitted to the main portal of the company and the company will adhere to all the conditions set by the clients. If the clients are open to the suggestions made by the designers, the designers would be given the liberty to explore their creativity in order to help the clients. However, if the clients want their logo and designs to be the way they want, the designerswould have to adhere to such conditions and work accordingly.Further, on completion of the project, the client would be asked to rate their satisfaction level with the company so as to evaluate the whole process in the final feedback. This will help in determining whether the demands of clients and their perspective were taken into consideration or not.This strategy will help the organization to retain their clients and to inculcate their ideas in the functioning. This way the organization would be helpful in maintaining a long-term relationship with the clients along with keeping the interests and creativity of the designers into their utmost interest. This strategy will help in solving the problem along with maintaining a healthy relationship with the client.
Strategy implementationThe strategy will be implemented with the help of the support from the employees and the clients. The organization has identified the following aspects that are directly related to the implementation of the strategy, which are mentioned as given below:1.Resistance of the employees2.Cost3.TimingsThese constraints during the implementation of the solution have to be considered carefully by the organization. The employees especially the designers who refuse to listen to the conservative clients. Furthermore, the whole implementation process will also lead to resistance among the employees regarding the change being introduced in the company. This can even become one of the major setback therefore the organization will need to deal with it carefully in order to have a successful transition.The organization might face issues in the time and cost of the implementation of the solution. The amount of time to create the portal and ask for the feedback from the clients would be directly proportional to the amount of money being invested by the company and would consumemaximum resources of the company. Therefore organization need to consider all these aspects before implementing the solution and creating the portal for the clients and their feedbacks. The organization needs to break the whole process into three phases where the first one will be required to formulate the strategy towards implementing the change. Further, the organization needs to communicate a proper plan, coaching plan, sponsorship roadmap and training plan. In this phase, the organization will focus on all the employees and their barriers towards the
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